Superstar Communicator podcast
Susan Heaton Wright
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Become an excellent speaking communicator with your audience, clients, colleagues and prospects. Full of invaluable content, this show deals with everything about speaking, and includes interviews with successful entrepreneurs who share their top tips as well as masterclasses from speaker expert Susan Heaton-Wright.
Available episodes
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Oldest first
Jul 11, 2022
Presentation Skills Top Tips
Our latest Ask Susan Masterclass is a Q and A about presenting. Susan shares 5 top tips to consider when you are presenting as well as questions from listeners.
Learning includes;
* What is your purpose for presenting?
* Who will you be speaking to?
* Grab the opportunity to answer questions
* Practice so you really know your content
Here is a transcription of the podcast
You can grab a copy of our Ten Top Tips to presentation skills here
Our latest Virtual Presentations Skills online course is here.
Here is the SuperStar Communicator website
Want to work with us? Book a call here.
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Jun 1, 2022
Celebrating the Queen's Platinum Jubilee
This weekend in the United Kingdom, we are celebrating Queen Elizabeth's 70th Anniversary of being our monarch. An extraordinary achievement.
In this podcast I share key points as to why she is such a powerful public figure despite her not being political and what we can learn for our own personal brand. Remember you can grab your copy of 10 Top Tips to being a SuperStar Communicator here.
Our website is SuperStar Communicator
Want to book a call with us to discuss providing workshops, speeches or individual coaching on communication, presence, impact, influence and credibility. Book a call here.
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Feb 22, 2022
Creating effective ways to work in Hybrid environments
How does a company navigate working effectively and efficiently in a hybrid work structure? Jo Rigby works for Zappi
This company has always run with remote workers as well as teams in the office. This innovative company has created effective ways to communicate, build a business community and a supportive work environment. We can all learn from this.
Jo shares:
* How important trust is for developing this work environment
* The use of APPs and technology for keeping people engaged and connected
* How technology is used effectively and inclusively
* The importance of the human connection in all of their communication - internally and also with clients
You can contact Jo at her Linkedin profile
Remember you can grab your hybrid working checklist here.
More details of SuperStar Communicator: Here is our website
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Jan 30, 2022
Public Speaking to Global Audiences with Kayra Martinez
We work in global environments: and not everyone speaks English despite it being the language of business. So how can we ensure we engage with our audiences who don't speak English and how can we make more impact if English is not our native language?
I am joined by Kayra Martinez: humanitarian, TEDX speaker and founder of Love without borders
This is a challenge she regularly encounters when working with refugees in Athens. in the discussion we cover:
* Why it is important to understand our audience
* How we could modify what we say to ensure it is easy for everyone to understand
* What we can do to support those who are not speaking English as their native language so their contribution is valued
Grab our break the bias Ebook
SuperStar Communicator website
Book a call to work with us
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Jan 18, 2022
All about public speaking and presentations
There are so many questions about public speaking and presentation skills. We have a session where individuals have asked Susan questions related to public speaking. These questions include:
* What is your top tip for preparing a speech?
* What is more important; content or delivery of a speech?
* How do I know what to say?
* Do courses on public speaking?
* What is the best way to improve your public speaking?
Book a call to see how we could help you
If you would like to download our checklist for being a SuperStar Speaker grab it here.
Our website
Link with Susan on Linkedin
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Dec 27, 2021
New Year Outlooks 2022
Speaking and sharing your plans for 2022 are powerful ways to connect with others; be more accountable and receive ideas.
In this episode, I share an exercise I do with my friends and family each year. You will need to download the worksheet from www.superstarcommunicator.com/newyearoutlooks
I still have the sheets from previous years and it is fascinating to see how my family has evolved!
The idea is that you are inspired by each of the questions and write what you wish to do related to it. Then share and discuss your answers with others. Here are three points:
1 There is real power in considering NOT targets and goals but more general changes to your lifestyle and values
2. Sharing your thoughts with others provokes discussions. They might be able to assist you; they might learn something more about you.
3. Then listen to others; how could you support them?
Here is the transcript of the podcast.
Good luck with this exercise, and do let me know how you get on.
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Dec 16, 2021
Supporting Charities at Christmas
Suzy Moody is the Marketing Strategist for Hertfordshire Homestart in the United Kingdom. The charity provides outstanding support for parents of young children.
In this episode we discuss the important role many charities play in people's lives and how, at Christmas, the needs of their clients is intensified. This is an inspirational and insightful interview and focuses our minds on supporting others rather than thinking about material things!
Key points include:
* Why it is especially important to support charities at Christmas
* Some of the activities Suzy and the charity do to raise awareness and marketing
* How you can support Hertfordshire Home-Start
More details of the charity including where to donate are here
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Nov 24, 2021
The Impact of Animation in your communication
Animation is a powerful way to communicate your message to clients and customers. So I was thrilled to interview the CEO or multi-award winning Animation company Salamandra, Christine MacKay. In the interview we covered plenty of tips, advice and ideas including:
5:00 mins: Plenty of advice that the visual element of animation helps retain information in many viewers
15.30 mins: you never finish learning; learning new skills keeps you vibrant
16.30 mins: Use animation to translate complex information into more digestible information
17:00 mins: remember we work in H to H (human to human) not B to B!
And more.
You can buy Christine's book here
You can contact Salamandra at www.salamandra.co.uk
Here is the transcript of the podcast
And you can grab your 10 Top Tips to being a SuperStar Communicator here.
Remember, if you like this podcast, don't forget to subscribe!
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Nov 12, 2021
Dark Cockpit: How to communicate, lead and be in control
It is an honour to interview two such incredible guests. Capt. Emil Dobrovolschi is an Airline Captain; ensuring all his passengers and crew are safe. He and the leading leadership coach Octavian Pantis have written a fantastic book "Dark Cockpit" about how to approach leadership and use communication as the principle tool in managing this.
In the podcast interview there are many fascinating examples they use to support their work. These include:
* (9.00mins) How everyone knows who you are due to your uniform but how important it is to use communication to your team, to develop trust and collaborative working styles.
* (16.00mins) How to use a standardised language, when there are people in the aviation industry speaking a range of different languages. - And how this relates to all businesses where we need to understand each other.
* (28.10mins) Even as a leader, receiving feedback is very useful. Having the ability to make your team feel comfortable to offer you feedback is invaluable for everyone.
* (26.20mins) Communicating in the right way so it is effective
* (31.45mins) Managing fear whilst in control of the plane. Lots of tips!
* (38.45 mins) reassuring your team you can lead even if you aren't very experienced.
There are plenty of other gems and you can download the transcription here: https://superstarcommunicator.com/wp-content/uploads/2021/11/dark-cockpit-transcript.pdf
The book can be purchased here: https://amzn.to/3kwh1Ss
If you would like to be notified of the next SuperStar Communicator complimentary Lunch and Learn, register your interest at http://www.superstarcommunicator.com/webinar-interest
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Oct 27, 2021
Accessing your conscious power with Kass Thomas
As part of the SuperStar Communicator Black History Month Celebrations, I am delighted to interview Kass Thomas: international empowerment coach and author.
In the interview Kass shares many gems of advice including:
1. We should listen to our bodies because they are our sixth sense.
2. Be aware of other people's moods and the way they present themselves. So many people block this intuition and empathy.
3. We pick up the emotions of others; this is very powerful when we are communicating with them.
Download the transcription of the podcast here.
Kass can be contacted at www.KassThomas.com www.thenumberthreesteps.us and www.dancingwithriches.us
Kass's latest book Dancing with Riches is available at Amazon here
If you would like to be kept up to date with the SuperStar Communicator lunch and learns, register your interest here.
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Oct 8, 2021
Creating an Inclusive Culture with Aisha Suleiman
During October we are celebrating and showcasing talent from the Black Community for Black History Month.
Aisha Suleiman is an award winning diversity and inclusion advocate, consultant and founder. Her Specialism lies in driving organisational change through leading effective employee networks, supporting the diversity and inclusion goals of the business and influencing senior leaders to bring about lasting change.
In the incredible interview, which is full of content, Aisha shares
* What is the power of Diversity and Inclusion for any organisation
* Why creating employee networks is a good thing
* How important it is for networks to feel safe when they speak about specific issues
* How to deal with people who aggressively oppose your values
* Dealing with fear.
Aisha's top tips for speaking and communicating include:
* Make sure you really know your topic and feel comfortable with it when you speak. Then you will do better. You will be more authentic; create your own style a…
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Aug 31, 2021
What does SuperStar Communicator do to help you speak with impact and credibility?
People often ask what is SuperStar Communicator and how could it help them with their career development. So I am delighted that my old intern, Ella Proudlock interviewed me about SuperStar Communicator.
This includes:
All about the SuperStar Communicator Methodology, which is a powerful communications model to ensure YOU speak with credibility and impact.
How this could help you with your career development.
What sort of coaching or training you could receive
How it is delivered.
You can contact us to arrange a discovery call here.
Read the transcript here.
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Aug 18, 2021
How to be a great podcast guest
If you want to discover anything about podcasts both as a podcaster or guest, the go to person is James Mulvany. He is a multiple business owner; Angel investor and for our interest, the founder of Matchmaker.fm
In a world where many people are now launching their podcasts (yay!) there is also a great opportunity to be a guest on podcasts. In this fabulous episode, James shares many tips for being a great guest, from how to approach podcast hosts, to how you can add value to a podcast. Tips include:
1. If you are going on as a guest, let the host lead the questions.
2. Avoid going on JUST to promote your book/service/product. You are there to provide great content for the podcast
3. Offer to promote the podcast episode to your connections and on social media
4. When pitching be authentic. Try and build a pitch around actually genuinely what you can deliver to that person's podcast.
Here is a transcript of the podcast to download.
If you would like more information about James's…
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Aug 4, 2021
How to communicate effectively during vacation time
We all need a break after the last 18 months; however, it is really important to put in place a clear vacation communications plan to re-assure your valuable clients and customers, so they understand how to contact you and when to expect a response. IN this master class I will share:
Tips on how to write an automised response which is very clear to the customer when you will respond.
The possibility of having a 'hotline' or someone in your team on call, so your customers can speak to someone.
How to hand over your workload to others so you have prepared your colleagues to ensure service is still there for clients.
Here is the transcription of the podcast.
Remember to share, subscribe and recommend this podcast; it really helps with more people getting to know the excellent content!
And if you would like to join us for the monthly lunch and learn; please register your interest at www.superstarcommunicator.com/webinar-interest
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Jul 23, 2021
The Psychology of Success
With the Olympics starting in Tokyo, it is the perfect time to discuss success and how to prepare psychologically with top performance psychologist Sam Bishop.
Sam is a Performance Psychologist, Executive Coach and Accredited Psychotherapist. Sam has a decade of experience working with elite performing athletes and business executives. His passion is working with people, Sam thrives in environments where he can facilitate self-growth and help individuals to identify and overcome their challenges. He helps people to fulfil their own potential.
In the incredible interview we discuss the power of mental preparation and a growth mindset in success. This applies not only to sports people; but also in business; the creative industry and life in general. There are MANY take aways and I recommend you download the transcription so you have a copy. The three top tips are:
1. Instead of having a win/lose attitude, think of winning or learning to develop resilience and more skill sets.
2. Know…
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Jun 30, 2021
Self leadership in a hybrid work environment
When we are moving back to the office, we need to take responsibility for our own safety and that of others. In this episode, I share top tips to self leadership in a changing world. Top tips include:
* Respecting other people's preferences for social distancing
* Following the guidance from your company regarding using other people's equipment
* Taking the lead and reporting if anything is not working.
* Letting others know what your preferences are to reduce anxiety
Here is the downloadable transcription.
And if you would like our checklist for hybrid leadership grab it here.
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Jun 24, 2021
Make it don't fake it - how to succeed as a CEO
Today we have a fabulous guest: award-winning CEO, C-suite advisor, entrepreneur, and communications expert Sabrina Horn gives leaders the tools to resist “short hacks,” and the courage to lead with authenticity and integrity. Sabrina speaks candidly about developing leadership skills as a founder of the PR firm Horn Group, which has received national acclaim as Best US Employer, Best US Tech Agency, Silicon Valley Hall of Fame winner, and PR Entrepreneur of the Year. Her wealth of experience and expertise is incredible.
Some of the top tips of the interview include:
* Fakers and fibbers will be found out at some point and their integrity will be questioned
* There are times when people fake due to imposter syndrome: Sabrina suggests self assess your skills as a leader and celebrate what you are achieving to be more confident
* There is genuine power in self leadership and taking responsibility for your own personal development
* Having a mentor and/or trusted peers from…
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Jun 17, 2021
How to ask the right questions for valuable feedback?
As business owners and developers, we need feedback from potential clients and stakeholders, to ensure what we offer will be of value. But are we asking the right questions to get the most invaluable feedback? Or are those we ask embarrassed to say what they really feel?
This is the principle of Rob Fitzpatrick's book The Mom Test; which is a brilliant read for any business owner or developer. And this podcast is an interview with Rob. He shares with us:
* Why people lie when you ask for feedback
* Why it is important to get honest feedback so you don't waste time on a project that is not of interest
* How to structure the questions to receive more valuable feedback
* The value of small talk.
Here is the transcription to download
If you want to contact Rob, he has a fabulous writing group called www.writeusefulbooks.com and welcomes connections. - What a great guy.
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Jun 3, 2021
Hybrid working and communication
There is no doubt that work environments have changed since the Pandemic lockdown started in 2020. Many companies have recognised the possibility of being able to manage individuals working remotely; and many employees do prefer the flexibility of working remotely. BUT the reality is that many businesses want their employees to be working in offices, where there is a better opportunity to share ideas; work collaboratively and build teams. The challenge is that many offices need to rearrange their work spaces to be COVID compliant and there might not be room to accommodate everyone. SO some individuals will have to work remotely, whilst others will be in the office. In other words, a hybrid workforce.
In this forward looking podcast masterclass I share:
* What is Hybrid working
* How can we listen to employees to reassure them
* The challenge of bridging the gap between those working remotely and those in the office
Please remember to grab your copy of the Hybrid leadership checkli…
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May 18, 2021
The Power of Marketing
How do fantastic coaches and consultants market themselves? And in fact how does anyone who works for an organisation market themselves to raise their visibility? Our guest is Chantal Cornelius of Appletree Marketing who shares her tips on marketing in a straight forward way. Three learning points include:
1. Ask for referrals and recommendations
2. Pick up the phone; leave voice mail messages to reconnect with clients
3. Speak or network in real life and online to raise visibility.
You can contact Chantal at https://appletreeuk.com/
Download the transcript of the podcast here https://superstarcommunicator.com/wp-content/uploads/2021/05/Chantal-Cornelius-transcript.pdf
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May 6, 2021
Claim your space
Being able to be confident and make an impact at work and in your home life is something we all wish to do. It is more of a challenge for women, and particularly women of colour. Our latest guest Eliza VanCort, the author of a Woman's Guide to claiming space
This interview is about being aware of the power we all have; the fact that as women we must support women of colour and strategies for having more power, influence and presence.
In this fascinating interview, which has MANY take aways. Here are three learning points.
1. You can make more impact in virtual meetings by having good lighting; a good mic and push yourself to ALWAYS say something.
2. You can claim your space with your body language: be aware of your posture, particularly if you feel nervous
3. Become aware of those self sabotage thoughts - and the people who surround you. Are they acting in your best interest.
Download the transcript here: https://superstarcommunicator.com/wp-content/uploads/2021/05/Eliza-Van-Co…
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Apr 26, 2021
Choose the right Language
The language and tone of voice we use has a significant impact on our audiences. I am delighted to to interview Tone of Voice Expert Ben Afia who shares his extensive knowledge of language - and particularly written language. This is an amazing interview; top tips include:
* Being clear about what you want your audience to do or feel as a result of your written messages
* How we could modify our language for different generations and groups of people
* Think deeply about your audience and what's going on as they only have a limited attention span
* Think about what will inspire your audience!
Here is the transcript of the podcast
You can contact Ben at www.benafia.com
Remember you can find out about our monthly 30 minute masterclasses here.
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Apr 9, 2021
Mind your Language
Jeff Heasman is an expert in creating straight forward language within the legal and insurance industries. In this podcast Jeff will share:
* why it is important to use straight forward language to ensure others understand you
* How to check the other person really understand what you have said
* How to structure your spoken and written content, when you have to use a specific word or term for compliance - and wrap an explanation around it
Here is the transcript of the podcast interview
You can contact Jeff at on www.insuranceupskill.com
Do you want to attend the Superstar Communicator monthly complimentary webinars? Register interest here.
We'll then let you know how to register for the next one!
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Mar 18, 2021
Mindful Communication for International Happiness Day
For International Happiness Day I am interviewing author Edward Turnbull about mindful Communication. He shares how important this is to ensure everyone remains happy and avoids misunderstandings. Learning points include:
1. Take Time to focus on your health and wellness to ensure you communicate effectively.
2. Look at your own communication styles and why you are doing these. Are they effective?
3. Be mindful of others' communications. Are they being grumpy because they are having a hard time? Might you have been rude triggering a response?
Here is a transcript of the interview.
Edward's book is available from Amazon
Here is a link for the Superstar Communicator TEN TOP TIPS
Want to be kept up to date with our future webinars: sign up here
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Feb 16, 2021
Valuing your customers
How do you show you really value your clients and customers? Why is this so important for any business? Well we have Customer Experience and Secret Shopping expert Claire Boscq Scott to share her secrets. This includes:
1. Ensuring your customers have the opportunity to provide feedback - and for you to listen!
2. Identify what customers really need to ensure their experiences are positive.
3. A smile and politeness go a long way to improving the experience for your clients.
Download the transcript here:
Contact Claire here
And grab your Superstar Communicator Top Tips here.
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Jan 28, 2021
Create those opportunities
Caterina Rondo is an author, Business Coach and entrepreneur who inspires and empowers women to step up and be successful. Certainly I was inspired by her interview. In this fabulous edition Caterina shares some brilliant ways to create a mindset for success. Download the transcript here. Takeaways include:
1. Always wear your superstar cape. Cape means: Certainty, Authenticity, Positivity, Enthusiasm.
2. Expect Success; If you are having a rocky moment, refocus on the success.
3. Be willing to be successful!
You can contact Caterina at her site.
If you want to be a Superstar Communicator, grab your 10 top tips here.
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Jan 21, 2021
How to have great virtual meetings
Fiona Kearns is a business psychologist from Kearnsconsultancy
One of the challenges for any talented, ambitious person is dealing with meetings - and interruptions from others. IN this podcast episode we'll find out:
* How to deal with interruptions when you speak
* Work out what is really going on
* HOw to plan how to deal with 'players' who are in the meeting.
This is perfect episode for anyone who is wishing to make more impact in meetings - but also for those facilitating or chairing a meeting to be more aware of how they can run a meeting more effectively. Download the transcript here:
And if you want to be a Superstar Communicator why not grab our 10 top tips here.
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Jan 14, 2021
Why I podcast
I, Susan Heaton-Wright have podcasted for seven years. Grab my ten top tips to being a Superstar Communicator here. For those listeners who are new to the podcast I wanted to share why I podcast; the purpose of the podcast and how this is a great opportunity to learn a new skill and content from brilliant guests. The learning points include:
* How I recognised I was procrastinating and pushed through
* That the podcast journey clearly demonstrates how I have developed my skills
* The purpose of the podcast is to demonstrate that we all have a voice, as well as tips for building your confidence when speaking.
* Having a clear vision and persistence lead to success.
Enjoy this episode and if you need to download the transcript it is here.
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Jan 7, 2021
How work will change for the better
Author Jeff Schwartz discusses his fascinating new book Work Disrupted Opportunity, Resilience, and Growth in the Accelerated Future of Work. Schwartz shares how our working world is changing; and the traditional idea of a 'career ladder' won't exist. The pandemic, AI and technology are changing the way we work, and we have an opportunity to alter our working style for the better. A fascinating episode. Download the transcript here.
If you want our Ten Top Tips to being a Superstar Communicator: grab it here.
Highlights include:
* How we need to bring value to everything we do; this distinguishes us from AI
* that we will be included in teams and we need to consider what experiences we bring to make us more employable
* That collaborative working is the way forward.
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Dec 31, 2020
New Year Outlooks
A New Year is the perfect opportunity to celebrate all you have achieved in the previous year as well as looking forward to the new year. I share 3 activities I always use to celebrate and look forward. This is not exclusively setting career goals but all aspects of your life. Here is a complimentary worksheet I use for New Year Outlooks. Download here.
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Dec 22, 2020
2021: The Year of Saying Yes
Inspired by Shonda Rhimes's
incredible book "Year of Yes" I discuss why we should listen to what is being asked. Are we saying no when we should really be saying yes? Are we saying no because we are nervous or frightened? I share examples from successful people who do say yes; as well as considering when you could say yes to increase your opportunities. Let's do this together. Download the transcript.
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Dec 8, 2020
Just Ask with Andy Lopata
Andy Lopata has written a thought provoking - and potentially life changing book for everyone. He challenges us to Ask more: for help, support, opportunities. And also makes us reflect on WHY we don't ask. This is an important episode for anyone who runs a business, wants to develop their career or who is struggling. Purchase his book from all good book outlets.
Download the transcription of this episode here.
Grab your 10 top tips to being a Superstar Communicator HERE
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Dec 1, 2020
Including everyone in Conversations
Beth Hartley is a Cambridge Graduate and leads a strategy team for Sainsburys. She lobbies the Government and raises awareness of invisible disabilities and the importance of inclusion. Beth is deaf and recognises that facemarks are a barrier for deaf people to be in a conversation. In this powerful podcast we discuss considering the challenges others could be having to ensure they are part of the conversation. Download the transcript of the interview.
Contact her via Linkedin https://www.linkedin.com/in/elisabethhartley/
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Nov 24, 2020
How to be a great Podcast Guest
Podcasts are becoming more popular than ever, and 75% people listen to learn something. This is a great way to raise your credibility! But podcasting might not be the best fit for your business: why not consider being a podcast guest. In this episode I share why it is a good idea and also offer a complimentary Podcast Guest Top Tips ebook
To ensure you are prepared to be a great podcast guest. Receive from here https://superstarcommunicator.com/podcastguesttips/
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Nov 17, 2020
Making Effective Conversations
Fred Dust was a Senior Partner and Global Managing Director at international design firm IDEO. A leading voice and practitioner of human-centered design and networked innovation, he helps organizations in media, finance, retail, and health confront disruption stemming from shifts in consumer behaviour, social trends, economic pressures, and new technology. In this incredible podcast interview Fred shares fantastic tips on how to have meaningful and effective conversations. His new book Making Conversation is available here.
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Nov 10, 2020
Top Tips for Leadership
Mark Terrell is a leadership coach who candidly admits that he wasn't prepared to be a leader when he was promoted. In this brilliant episode, Mark shares his top tips for leading teams and businesses - even if you are a reluctant leader. He can be contacted at https://www.thereluctantleader.academy
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Nov 3, 2020
5 tips for working remotely in lockdown
We are back to remote working; in our own homes. In this podcast I share top tips - from exercising every day to creating a daily routine. This is essential to ensure we all survive being isolated and restricted with our lives. Good luck.
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Oct 27, 2020
Having your voice heard with Dr Marcia Morgan
As a tribute to Black History Month I am delighted to interview Dr Morgan. Dr Marcia Morgan is the author of "The Silenced Voice: there is purpose in pain". She shares her perspective on how the minority of people within a group: whether this is at work or the community risk being ignored.
This is a powerful, insightful interview and I guarantee you will be challenged to look at others in a different way. Her book is available here.
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Oct 21, 2020
Valuing Talented People in a Diverse World
To honour Black History Month, I interview the amazing Carol Stewart on the importance of a diverse workforce; how crucial it is for us all to have an open mind and see everyone for how they can positively contribute to this changing world. Everyone has a talent and everyone deserves for their talent to be developed
Carol can be contacted on Linkedin
Her website is www.aboundingsolutions.com She also mentions the petition to stop using the term 'BAME'. Sign here.
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Oct 16, 2020
Talking about money with Peter Komolafe
Peter Komolafe is a financial education expert: he coaches people to talk about money issues. Financial Wellbeing is a major cause of stress and anxiety; being able to talk about your financial concerns as well as working with money in a positive way is a far more healthy way to approach finances. Peter shares some ways to start talking about money in an effective way. If you want to contact Peter here is his website. www.conversationofmoney.com
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Oct 6, 2020
Raise your visibility with Social Media
One of the easiest ways to raise your visibility: whether you are job searching or increasing your credibility is to use social media. Arn Terry from Freetown Mindset
He shares fantastic tips and ideas for using social media; repurposing your content and even starting to make money from your passion. Don't forget to connect with him either via his website or on Linkedin.
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Sep 29, 2020
Making an impact on Linkedin
Have you wondered how you can use Linkedin effectively; whether this is to raise your profile, credibility or to search for a job.
Susan Kench is a Linkedin expert who trains corporate organisations to use Linkedin effectively. In this podcast she shares many top tips that are invaluable for us all.
Contact her on linkedin and her website is www.LinkedInTutors.com
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Sep 22, 2020
Work from home!
There are still business leaders who are lamenting face to face meetings; full offices and networking opportunities. Given the rapid change of the covid19 crisis, not only are they in denial, they HAVE to adapt to this new working norm.
I give some ideas and advice to work efficiently in a virtual and remote location.
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Sep 3, 2020
Connected Leadership
Andy Lopata is a leading expert on business relationships and building a good business network. In this incredible interview Andy shares top tips on how to build and maintain business relationships; particularly important for career development and for job searching. Andy's excellent book is Connected Leadership
To contact Andy go to his website
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Aug 28, 2020
Maintaining contact with clients and contacts
A client asked me how to maintain contact with clients they haven't worked with for a while. In this podcast masterclass I share some top tips for maintaining business connections.
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Aug 24, 2020
Keeping Communication Human
This incredible interview with Susan Heaton-Wright and Bob Kulhan is full of excellent content. Recorded during Lockdown in New York, Bob emphasises the importance of keeping the human connection. Valuing what others say and keeping that eye contact.
Warning: the sound from NY is poor, but the content is so good don't miss it.
Here are details of Bob's latest course
Download his 7 essentials to leading a team virtually.
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Aug 17, 2020
How to answer interview questions with confidence
Simon Childs is a leading headhunter for executive positions. He is passionate about talented individuals presenting themselves to the best of their abilities in interviews. In this action packed interview, he shares many gems and tips on how to prepare and perform with excellence in interviews. To contact him or for more information, go to his Linkedin profile and connect.
Grab your Superstar Communicator Ten Top Tips to being a great communicator here.
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Jul 29, 2020
How to be Visible
We all need to be visible: whether we are business owners or employees of organisations. Curry Queen and Visibility expert extrarordinaire, Sarah Ali Choudhury shares some great ideas to become more visible, particularly if you don't have a traditional "Shop Front". Sarah can be contacted at her website. Instagram at @instacurryqueen, Twitter: @sarahcurryqueen and on Linkedin.
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Jul 23, 2020
How to say NO
In the last few weeks I have become aware of clients who are being asked to work longer hours "Because we are all in a crisis" or "Well you are lucky to have a job", but this is impacting on individuals' lives. Setting professional boundaries: ensuring colleagues and bosses understand your limits and therefore respect you, is an art in itself, yet is an essential skill for every professional to acquire.
In this masterclass, I share why it is important to say no on certain occasions, and how to say no.
This is part of a virtual workshop I deliver to clients. for more information please contact me
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Jul 15, 2020
Active listening in virtual conversations
We have to work harder in virtual conversations, to develop rapport. Active listening, and demonstrating you are listening is crucial. This masterclass shares tips on how to do this essential skill virtually.
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Jul 2, 2020
5 differences between live and virtual meetings
We are now forced to do a lot more spoken communication via virtual platforms. In this masterclass I share 5 things to consider when speaking virtually. And if you want to access our 10 tips to virtual team working grab it here.
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Jun 25, 2020
An inspiration of our time
Like many people, Gillian found her business disappear almost overnight. She decided to cope with this by setting goals and a daily routine to survive. This empowering podcast interview shows how she survived lockdown, but also she is writing a book, which will support NHS workers' families.
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Jun 11, 2020
Keep contact human
We crave human contact; particularly during this lockdown and restricted movement. So it is essential to keep the human connection side in any communication we do with clients, colleagues and prospects. I share some top tips to achieve this as well as letting you know why this is so important.
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May 15, 2020
Resilience and coping in challenging times
We are dealing with incredible changes in our lives due to the lockdown. As a result of requests, I am delivering a hugely popular webinar I have been delivering to corporate clients as a podcast. Normally I have a lot of interaction; chat and polls.
This is our new norm and our lives will never be the same. Although we can bounce back (resilience) in fact we'll never go back to the way we were before but we'll bounce back beyond where we were psychologically before; we'll be stronger; having coped with so many challenges, and this is called biotensegrity.
In this podcast I share ways we can cope; look after our own wellbeing and in particular manage the overwhelm we have at times.
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May 7, 2020
Discover your RHINO strength
In times of adversity, there are always some winners and some losers. David Hyner is a motivational speaker and has spoken to many successful people in his time. He has identified the 'rhino' mentality which is invaluable for today's world. In the interview he shares how we can embrace this inner strength so we can survive. David is always delighted to connect with others via LinkedIn or his website.
Key take aways include:
* Having a clear vision of what you need to do
* Don't be distracted by what others think of you
* You are there to serve your clients
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Apr 22, 2020
Virtual Leadership
Penny Pullan is the author of Virtual Leadership. For a number of years she has led projects globally using virtual methods. In this timely interview, she shares top tips to leading effectively in a virtual world. To order her book please go to the website:
Penny shares the discount code in the podcast - so listen out. Penny actively encourages you to connect with her. Here is her Linkedin profile.
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Apr 8, 2020
Remaining in the Moment during stressful times
a REAL minority, Darren Harris is a high impact global professional speaker inspiring his audiences to become a real MINORITY in their industry.
Darren has competed in 2 Paralympic Games in 2 different sports and has become England's most capped and most decorated blind footballers.
Here is the transcript of the interview.
In the interview, we focus on managing our nerves during the Corona Virus and how 'being in the moment' can help us. Darren's website is here
Connect with him on Linkedin.
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Mar 31, 2020
Leading with compassion in a virtual world
We are living in a new world work wise. And if you are leading a team, it is not exclusively leading the work, but also their mental well-being. Our guest is Martin Conway, who is a leader within a multi-national organisation. He shares tips and observations to ensure his team are supported emotionally during this challenging time. Martin can be contacted via Linkedin.
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Mar 25, 2020
Engage with impact Virtually
With enforced home working, we are communicating virtually. In this content full masterclass, Susan shares top tips to consider, to ensure you make a positive impact on virtual calls and meetings.
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Mar 19, 2020
Remote working
We are all living in unprecedented times; with news changing almost hourly. My only wish is for all of my listeners to remain safe and well.
Many people, including listeners to this podcast, are working remotely for the first time. It takes discipline. Add the stress of not being able to interact with others and our everyday lives being changed along with the worry of the virus, this is a challenge.
In this podcast I share good practice for working remotely along with looking after your physical and mental health. I also offer the idea of meeting up virtually to have a 'virtual coffee'. Please contact me
if you are interested. Keep well and safe
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Mar 9, 2020
Leading virtually
We are entering uncertain times with the possibility of us all working from home due to self isolating. In this podcast I share ways that as a leader you can still lead virtually; what to consider to ensure your team still feel connected in a human way; remembering to keep in touch with clients and suppliers. And if you still need coaching or CPD training here are some links:
Coaching
Virtual training including CPD accredited courses.
Webinars
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Mar 4, 2020
Noise with Joe McCormack
Joe McCormack is a leading expert in concise, impactful communication. He has recently published his second book, called 'Noise' where he identifies that we are increasingly bombarded with more messages, making us less effective at focusing and communicating. In this amazing interview Joe shares his thoughts for being more effective; including learning how to have quiet times and setting boundaries. Visit noisethebook.com to download a free sample of the first two chapters and a noise survival guide
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Feb 26, 2020
Overcoming physical challenges
In the latest Superstar Communicator interview, I am interviewing a really inspirational person. Chantel Soumis is an inspirational advocate for the differently-abled community and top LinkedIn Creator with over 30k organic followers in one year. Chantel is also the Founder and Creative Director of Stardust Creative LLC, a brand agency focused on embracing differences through personal and corporate branding. She’s spoken at VidCon as one of the first LinkedIn video creators as well as at international conferences in LA, London, Dallas, and more.
Chantel spreads awareness, hope, and inspiration to those around the world fighting for acceptance by sharing the hidden struggles of differently-abled community. By administering an attitude of gratitude, Chantel has overcome severe obstacles and spends a substantial portion of her time coaching others to accept and believe in themselves, and to treat one another with dignity and value, recognizing we are all brothers and sisters of the hum…
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Feb 14, 2020
Lead with Confidence
Leading with confidence is a key skill for everyone to develop; not only will they make more impact in any business situation, it makes you more visible and demonstrates you are destined for bigger roles. In this short masterclass, I share key skills for you to develop in order to step up. These will give you confidence. Good luck.
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Feb 6, 2020
Celebrate six years of success
It is the sixth birthday of the Superstar Communicator podcast - YAY! and now many of my business colleagues are just starting a podcast! I celebrate the podcast; the listeners and also remind everyone that listening to that little voice, and then ignoring it can be the best way of stepping outside your comfort zone.
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Jan 9, 2020
Inspiring leadership
One of the most inspiring leaders I recently met is Clare Suttie, who is the CEO of Atlas Translations, and she has also successfully led large scale community charity projects: from the vision to co-ordinating volunteers. This is an amazing interview; with a true visionary and collaborative leader.
Contact Clare
Information on the St Albans Post Box Toppers.
Here is information on the Polar Plunge.
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Jan 7, 2020
Career Goals for the next decade Part 3
here is the final instalment of the career goals and setting targets for 2020 from Superstar Communicator. You will see there is an emphasis on speaking to other trusted people because they can really support you in achieving your goals. Good luck and don't forget to take notes!
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Dec 24, 2019
Career Goals for the next decade 2
In this second podcast, I share how to do some planning of your goals and vision for the next decade. In the final podcast of 2019 I will share how to change this into reality.
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Dec 16, 2019
Prepare your career for 2020
We are nearing the end of 2019 and will be entering a new decade in a few days. I always reflect and celebrate my successes; but I share another INVALUABLE exercise, which helps you to be more self aware.
This is a series of podcasts I will be delivering, to prepare individuals for the next decade with their career development.
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Dec 4, 2019
Leadership observations
After leading the music project in Athens, I wanted to share some observations I had of Leadership; busting some myths around it, and how we are all potentially leaders. This is perfect for anyone considering stepping up and being more visible.
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Nov 29, 2019
Small actions change the world
I was inspired to interview the amazing Kayra Martinez, who is the founder of Love without Borders for Refugees in need.
In the interview, she shares her inspiration for starting the charity, the work she focuses on, and how by us all doing small things, we can change the world. To donate to this charity, please go here.
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Nov 21, 2019
TEDx Speaker Top Tips
Many people want to be TEDx Speakers. So why not interview an expert in preparing speakers to be TEDX Speakers? I am delighted to interview Speaking and Pitching expert Mel Sherwood, who shares some excellent tips and advice on how to prepare for a TEDx. She can be contacted via her website
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Nov 8, 2019
The power of being brief
I was delighted to interview the amazing Joe McCormack who has written the thought changing book Brief
and is the founder of the Brief Lab.
In this amazing interview, Joe shares reasons why it is important to be brief to ensure you make an impact and strategies for achieving this.
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Oct 22, 2019
Making an impact in a male dominated industry
Amber is if the founder of Wonderly Software Solutions. She has spent the last 20 years implementing technology.
In this fabulous interview, Amber shares some strategies and top tips to ensure you make an impact in a male dominated environment.
And Amber has some great offers: Listeners can get 50% off their first 2 months by using coupon code SUPERSTAR before December 31. https://app.bellascena.io/priceTiers
Additionally, for those looking for a longer term discount- if someone writes a review sharing how they are using Bella, they can get 50% off for an entire year. The link sharing that information is here: https://meetbellascena.com/review/
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Oct 3, 2019
Dealing with difficult conversations
Today I am delighted to interview Sue Ingram, the CEO of Converse Well
She shares tips for having positive and constructive conversations within teams, those you manage, even those you report to, so there are good outcomes. This is a necessary skill for anyone's career.
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Sep 25, 2019
Greta Thunberg as a Public Speaker
This week a sixteen year old girl addressed the world leaders at the United Nations, to challenge them to change policies and ways of living to save our planet. Greta Thunberg was phenomenal and made a huge impact. In this short podcast I share ways she was so effective as a public speaker and how we can include these points in our speaking.
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Sep 13, 2019
Manage your fear
Fear and public speaking go together for many people. In this impactful and thought provoking talk, I share some tips for managing your fears when speaking. If you wish to discuss different options for speaking training, contact me via my website.
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Sep 4, 2019
Leadership and Mindfulness
Mindfulness and leadership go hand in hand. Louise Cox Chester had a significant career in the financial sector and discovered that bringing mindfulness into her stressful life would enable her to be the best version of herself. More recently she has been working with leaders globally on developing their personal mindfulness skills at her company Mindfulnessatwork.com
She is delivering a 2 day retreat in the United Kingdom and emerging leaders are invited to apply. Here are more details.
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Aug 30, 2019
Decision making
We all have unconscious bias when making decisions. For people wishing to develop their career, it is important to be aware of this, so we can widen our experiences and strengthen our decision making.
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Aug 22, 2019
Leadership Skills
Lloyd Luna is the CEO of Stepback. He introduces leaders to the Philippine style of leadership: with collaboration, and shared vision through his immersive and experiential retreats in the Philippines. In this amazing podcast interview, Lloyd shares some of the key elements of the ancient style of leadership from his culture as well as how he developed his professional speaking.
For more details of his work see his website
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Aug 8, 2019
What is CPD or CE training
People often ask me what CPD is. I am an accredited speaker and online trainer in CPD and I share what this is and the benefits for people wishing to develop their career.
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Aug 1, 2019
Accent Calming
People often ask what accent calming is! Well it isn't elocution lessons, but supporting excellent individuals who speak English as their non-native tongue to present the best version of themselves. In this podcast I share what I do and how I can help excellent individuals shine.
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Jul 24, 2019
How to find your voice
Speaker and coach Mike Blissett suffered from a stammer for many years. After he discovered singing, he learnt to speak with clarity and confidence. In this amazing interview, Mike shares his tips for speaking and success.
And he has an amazing course he is launching where he teaches people to have confidence when they speak online. More details here.
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Jul 19, 2019
Ask for Success
Today I interview Wajeeha Hussain who is
Section Head of Digital Banking and FinTech
Al Baraka Banking Group. And very active within the Women in FIntech Bahrain and is regularly invited to speak at Finch and Blockchain events around the world. For more detail of her work and to connect go to the Fintech Bahrain website
Alternatively Connect with Wajeeha on LinkedIn.
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Jul 11, 2019
The Superstar Communicator™ APP
I am delighted to introduce the Superstar Communicator™ which is available either from the SUPERSTAR COMMUNICATOR™ website.
Or alternatively, it is available on all App sites, including Google Play.
The APP enables more people to access the content: which includes feeds to the blogs, where Susan Heaton-Wright is going to speak, and online courses - some of which are CPD (CE) accredited, resources for blended learning before and after training and how to contact Susan.
Go on, have a look round the APP and give me feedback too!
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Jun 26, 2019
Create your own personal brand
Creating an easily identifiable brand for you as an individual or your company, is crucial for success. I am delighted to interview the award winning Brand expert Barnaby Wynter who shares his knowledge of this subject. There are many excellent take aways so remember to take notes!
If you wish to get in contact with Barnaby, his website is www.barnabywynter.com
Barnaby mentioned that he is doing the old banger rally this weekend, raising money for a new school in Uganda. If you wish to support him, here is his Just Giving page.
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Jun 4, 2019
Speakers at Conferencesq
Last week I was honoured to speak at The European Speakers' Convention in Paris. Over two days there were lots of speakers in a cool theatre in Central Paris. Of course I learnt loads from the content of the event. However, I wanted to focus on what I learnt as a speaker, speaking at such an event. It isn't what you think! I share the thoughts of a professional speaker!
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May 31, 2019
Showing emotion when you speak
Is it good to show emotion when you are speaking to others? Is it career suicide to do this? Or does connect you to your audience more. This is a question I ask in response to Premier Theresa May's resignation speech last week, when for the last few seconds she sobbed.
In doing this, did we really see a human side of May that was not visible before? And would this have made a difference to our understanding of her, had we seen this before?
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May 23, 2019
Create your own personal brand
Today I am delighted to interview the personal branding expert Rachel Maunder who discusses creating your own brand for career success. Here is her website
In the podcast she offers the free branding worksheet - from her website and also an offer. Do get in touch to work with her!
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May 17, 2019
Managing your own mental health
In the United Kingdom it is Mental Health Awareness week; looking after ourselves and being aware of stress related illnesses. I wanted to highlight that it is important not to be sucked into other people's problems or illnesses. I share two examples of how other people's problems impacted on others' lives.
We need to be reminded sometimes of the song "Let it go" and get on with our lives without being damaged by other people.
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May 10, 2019
Creating your visibility to raise your profile
Martha Mghendi-Fisher is an ex-pat, now living in Holland. When she moved, she knew no one, yet she has built a highly respected profile and reputation in Fin-Tech. In this podcast interview, Martha shares how to raise your profile and as she said "You have a choice, either you get out there, or be lonely".
Martha is a fintech & payments leader, an immigrant, a social entrepreneur, diversity & inclusion advocate and a philanthropist with years of experience in cards & payments, NGOs and social entrepreneurship.
Martha is the Founder & Chair to the Executive Board at European Women Payments Network (EWPN), a Pan-European network championing diversity & inclusion in fintech & payments; Founder of African Women in Fintech & Payments (AWFP) and Founder & CEO of Dali Spaces-Coworking Spaces for Women.
A passionate philanthropist, she founded, Beyond Innocence Foundation (BIF), a charity organisation to provide a rescue center & safe house for sexually abused minors aged 0-16 in Taita, Ke…
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May 3, 2019
Get Visible: Have a Plan
In this masterclass Susan Heaton-Wright shares ways we can make it easier for ourselves to become more visible; instead of worrying that we are bragging about ourselves, if we have a purpose and a focus, it makes it all much easier for career success.
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Apr 25, 2019
The power of StoryTelling
Dr Lynda Shaw is a neuroscientist who who is sharing about the connection between the brain and storytelling and how powerful storytelling is with communication.
For more details of Dr Lynda Shaw's work and to see how to work with her please go to her website.
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Apr 18, 2019
Managing your fear when you speak
Being frightened and nervous before presenting, speaking in meetings or at an event prevents some people from being visible, which is a real shame. In this podcast masterclass I share some tips for managing your nerves; confess that I always get nervous and that being nervous is part of your preparation.
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Apr 12, 2019
Leadership Communication Tips
I am delighted to interview the Leadership coach and explorer Sue Stockdale on effective and excellent communication skills for leaders and business owners.
Sue also shares future plans with a project to enable business owners from all over the world to connect with each other to share advice. More details from her website
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Mar 28, 2019
Unreasonable feedback
Occasionally we are on the receiving end of unreasonable behaviour or feedback from colleagues and even senior staff. In this career episode I share three examples and also an invaluable piece of advice to protect you from it damaging your self esteem.
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Mar 13, 2019
Connected Communication with Lis Cashin
In the latest Superstar Communicator podcast I am delighted to interview the wonderful Lis Cashin. Lis is a professional and inspirational speaker, consultant, trainer and coach. She has motivated and inspired thousands of adults and young people to develop their true potential. She is passionate about authentic leadership, leading by example and creating cultures based on transparency, openness, kindness and authentic conversations. She believes in a whole organisational systems leadership approach to mental health and wellbeing.
Through overcoming tremendous adversity in her own life she is also passionate about challenging the stigma around mental health, particularly in the workplace. Here is Lis's website.
Sign up for her newsletter here.
* Special offer half price initial Connected Communication coaching session for listeners of your podcast. Email me here: https://www.connected-communication.com/contact-us/ and mention the code Superstar50. Full price £200. Special offer…
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Mar 7, 2019
Emotional Intelligence the Michelle Obama way
Emotional intelligence is often overlooked and undervalued, yet is an essential skill for anyone wishing to make an impact and improve their career prospects. In this short podcast, I celebrate Michelle Obama's Emotional Intelligence skills and what we can learn from her. This is based on her amazing book; 'Becoming Michelle Obama'
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