Retail Uncharted
Retail Uncharted
Nov 4, 2021
Customer Loyalty Is More Uncertain & Valuable Than Ever; Here’s How to Get It Right
Play • 33 min

Customer loyalty is more challenging but also more valuable for retailers than ever before, says Retail TouchPoints Editor Adam Blair. In this podcast, he shares findings from the publication's 2021 Customer Loyalty Benchmarks Report. Adam also offers practical strategies for retailers to build loyalty and provide greater value to shoppers.

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