A behind the scenes share of process change lessons with JC and her team.
Creating something new or different as a team is exciting, yet it can be faced with challenges.
Some of the team may have experienced a similar change before, some may have the skills to understand what is expected and others maybe stepping into a whole new process so not sure if they should turn left or right.
Check before you start.
How will we work together to progress the process change?
Do we understand what is and is not acceptable in terms of design and function?
Are we all committed to the plan?
No matter the size of your business process change, these three steps must be followed to get a result everyone will be satisfied with.
- Develop requirement scenarios
- Test to gain acceptance
- Conduct a post implementation review session