The CMO Podcast
The CMO Podcast
Jan 13, 2021
Innovators Who Made The Impossible Possible Panel
Play • 34 min

In this episode, hear Jim moderate Innovators Who Made The Impossible Possible, a panel hosted by Contentsquare. Contentsquare is an analytics platform that captures and analyzes every digital interaction on your website or app to tell you what content is working and what’s falling flat.

On this panel, we have Alexis Lanternier, the EVP of eCommerce at Walmart Canada, and Ekta Chopra, the Chief Digital Officer at e.l.f. Cosmetics. The panel discussion revolves around delighting your consumers online and how COVID-19 has accelerated online shopping.

Support our sponsor Deloitte and experience their guidance on resilience for brands in navigating the COVID-19 pandemic. Learn more at Deloitte.com

The Learning & Development Podcast
The Learning & Development Podcast
David James
Lessons From 'The Line' Into L&D - with Paul Jocelyn
Working for so long in operational and senior leadership roles prior to a career in Learning & Development will shape anyone’s view of the value of L&D but also its potential. In this episode, this is discussed with Paul Jocelyn who had a 28 year career at Tesco, the first half in stores management and the second half at Head Office. KEY TAKEAWAYS Sometimes we are so focussed upon the goals in the near future, that we fail to recognise the monumental shifts we are a part of. Those of us in a more operational role prior to our joining the L&D world, have a rarer insight into the needs of others, and how learning can be better implemented. L&D itself is changing as the result of the way the working landscape in general has changed. As expectations change, so too must the way in which deliver solutions. The most effective learning always comes from the people who have walked the path before us. We learn far more from experience than we do from a handbook. BEST MOMENTS 'It was much more of a learning organisation that it gives itself credit for' 'Throughout that time it was an organisation that clearly pushed boundaries' 'Being in second place and wanting to overtake was very much part of the psyche early on' 'It was the experience, the3 environment and the challenges, rather than a handbook or a process flow' VALUABLE RESOURC ES The Learning And Development Podcast - https://podcasts.apple.com/gb/podcast/the-learning-development-podcast/id1466927523 ABOUT THE GUEST Paul has more than 25 years of corporate senior leadership experience in Operations, Business Transformation, Marketing, Capability Building and Learning and Development in the UK and internationally.  As a consultant, advisor and speaker Paul works with organisations with the new challenges of:  How do we build a learning business – with the new capabilities and confidence we need to help us adapt and grow in a complex world? You can follow and connect with Paul via: Website: https://www.jocelynconsultingltd.co.uk Twitter:  @PaulJocelyn LinkedIn: https://www.linkedin.com/in/pauljocelyn/ ABOUT THE HOST David James David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. As well as being the Chief Learning Strategist at Looop, David is a prominent writer and speaker on topics around modern and digital L&D as well as an active member of the CIPD L&D Advisory Board. CONTACT METHOD Twitter:  https://twitter.com/davidinlearning/ LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ Website: https://www.looop.co/ See omnystudio.com/listener for privacy information.
46 min
Behavioral Grooves Podcast
Behavioral Grooves Podcast
Kurt Nelson, PhD and Tim Houlihan
Why We Need Robots with Kind Faces with Bertram Malle
Bertram Malle, PhD teaches social cognitive science and social psychology at Brown University, he’s the author of dozens of articles and has focused his recent work on how humans feel about robots, and researches how the etiquette and facial abilities of robots impact how we perceive them. His research indicates that the more human-looking a robot is – especially in its “face” – the more humans are likely to attribute emotions or moral codes to them. Bertram’s work reminds us that the context we experience robots in influences the relationships we build. Maybe more importantly, Bertram reminded us that robots must be designed to exist in very specific contexts. The appearance and communication abilities of a robot that checks us into a doctor’s office needs to be very different from the robots we use to assist us with making an airline reservation. While that may be intuitive on one level, it highlights the remarkable complexity required in the design and manufacturing of these robots. Each one needs to be built for a specific purpose – there is no one-size-fits-all with robots. Bertram reminded us that it’s difficult to imagine that robots will ever reach the complexity and flexibility of their human counterparts. We also parsed out the differences between hope and optimism. This topic was particularly important to because we’re too often conflating the two. Hope, Bertram explained, is something we have when we lack confidence or influence in the outcome. And optimism exists where we might have some degree of influence over the outcome. We hope you enjoy our conversation with Bertram Malle. © 2021 Behavioral Grooves Links Bertram Malle, PhD email: bfmalle@brown.edu Social Cognitive Science Research Lab (Brown University): http://research.clps.brown.edu/SocCogSci/index.html Bertram Malle, “Theory of Mind”: https://nobaproject.com/modules/theory-of-mind Bertram Malle & Patty Bruininks “Distinguishing Hope from Optimism and Related Affective States”: https://www.researchgate.net/publication/226421327_Distinguishing_Hope_from_Optimism_and_Related_Affective_States Bertram Malle Selected Publications: http://research.clps.brown.edu/SocCogSci/Publications/publications.html ABOT: http://www.abotdatabase.info/ MIT Lab on Automated Vehicles: https://www.media.mit.edu/research/?filter=everything&tag=autonomous-vehicles “Her” film: https://en.wikipedia.org/wiki/Her_(film) “Ex Machina” film: https://en.wikipedia.org/wiki/Ex_Machina_(film) TAY: https://en.wikipedia.org/wiki/Tay_(bot) Isaac Asimov: https://en.wikipedia.org/wiki/Isaac_Asimov Jóhann Jóhannsson: https://en.wikipedia.org/wiki/J%C3%B3hann_J%C3%B3hannsson Hildur Guðnadóttir: https://en.wikipedia.org/wiki/Hildur_Gu%C3%B0nad%C3%B3ttir Fritz Heider, PhD & Marianne Simmel, PhD, “An experimental study of apparent behavior”: https://psycnet.apa.org/record/1945-01435-001 Common Biases and Heuristics: https://docs.google.com/document/d/1XHpBr0VFcaT8wIUpr-9zMIb79dFMgOVFRxIZRybiftI/edit?usp=sharing Minnesota Timberwolves: https://en.wikipedia.org/wiki/Minnesota_Timberwolves Musical Links Radiohead “Hail to the Thief”: https://www.youtube.com/watch?v=8MdwaUtW_D4 Esbjörn Svensson Trio “Seven Days of Falling”: https://www.youtube.com/watch?v=D7KXq6RJ0PA Bill Dixon “Motorcycle ‘66”: https://youtu.be/ZcO8zfp-FLg Tyshawn Sorey “Unfiltered”: https://tyshawn-sorey.bandcamp.com/album/unfiltered Sigur Ros “Brennisteinn”: https://www.youtube.com/watch?v=Oc6zXSdYXm8 Hildur Gu∂nadottir “Unveiled”: https://www.youtube.com/watch?v=zzaxVFc9oIs Anders Hillborg “Violin Concerto No. 1”: https://www.youtube.com/watch?v=jrJ7rhQDjsE Daniel Lanois with the Venetian Snares: https://www.youtube.com/watch?v=q9u93SDxNsk Daniel Lanois with Parachute Club: https://www.discogs.com/The-Parachute-Club-Rise-Up/release/1209691 The Bad Plus “Never Stop II”: https://thebadplus.bandcamp.com/album/never-stop-ii Iceland Symphony Orchestra, “Recurrence”: https://nationalsawdust.org/thelog/2017/02/16/playlist-9/ David Chesky, “Jazz in the new harmonic”: https://chesky.com/products/jazz-in-the-new-harmonic-david-chesky-download Kings of Leon, “Sex on Fire”: https://www.youtube.com/watch?v=RF0HhrwIwp0 “Annihilation” soundtrack: https://www.youtube.com/watch?v=M9eidResq9g “Tenet” soundtrack: https://www.youtube.com/watch?v=aVMkvCTT_yg
1 hr 27 min
The Data Chief
The Data Chief
Mission
#26 - ThoughtSpot’s Cindi Howson on Chief Data Officer Success Strategies
Much like a roller coaster, 2020 was full of many loops, twists, and turns. From accelerated digital transformations to expedited migrations to the cloud, you were asked to do it all— often with far less time and resources. Through it all, _The Data Chief_ was right there with you, along for the unprecedented ride. From the beginning this podcast had a vision: To bring you learnings and best practices from the brightest minds in our industry to help you all become better data stewards. On this episode of The Data Chief, we look back at some of the key themes from season one, including the rise of the CDO, the intricacies of aligning your department’s goals with that of the businesses, and how you coped with accelerated timelines. While we relive these important conversations, we also discuss why culture and data fluency continue to be the biggest hurdles to becoming a truly data-driven business. Main Takeaways * The Rise of the Data Chief: The role of the CDO now goes beyond getting your data house in order. You must become a true analytics leader and business partner by developing a deep understanding of how to properly build a team and nurture strategic partnerships. * Aligning with Your Business Values: Data is the lifeline of every organization but in order to achieve buy-in from your stakeholders, your data and analytic investments have to be aligned with the goals of your company. This means asking what projects are right for your team to pursue and which ones make the most sense for the overall direction of the organization. * Rapid Technical Innovation and the Shift to Cloud: How we store and manage our data is changing rapidly. Many companies are moving their data to the cloud and their vendors are often the ones helping drive this change. * Technology Reflects Culture: Technology and culture are two sides of the same coin. A culture of fear, protecting the status quo, and settling for “good enough” often engenders legacy tech saddled by inefficient processes. At the other end of the spectrum, organizations who are embracing cloud and augmented analytics are empowering new decision makers at the speed business demands. * Assessing your Data Fluency: Investing in data fluency and partnering with business stakeholders to build these skills across your organization is part of your mandate as a Data Chief. As an industry, we need to flip the emphasis from technical training to using data in a business context. About Cindi Cindi Howson is an analytics and BI expert with 20-plus years’ experience and a flair for bridging business needs with technology. Cindi was previously a Gartner Vice President in data and analytics, lead author of the Analytics and BI Magic Quadrant, data and analytics maturity model, as well as research in data and AI for good, NLP/BI Search, and augmented analytics. She introduced the BI bake-offs and innovation panels at Gartner events globally and is a popular keynote speaker. Prior to this, she was the founder of BI Scorecard, a resource for in-depth product reviews based on exclusive hands-on testing, a contributor to Information Week, and the author of several books including Successful Business Intelligence: Unlock the Value of BI & Big Data and SAP BusinessObjects BI 4.0: The Complete Reference. She served as The Data Warehousing Institute (TDWI) faculty member for more than a decade. Prior to founding BI Scorecard, Howson was a manager at Deloitte & Touche and a BI standards leader for Dow Chemical. She has an MBA from Rice University and a BA from the University of Maryland. -- _The Data Chief is presented by our friends at ThoughtSpot. Searching through your company’s data for insights doesn’t have to be complicated. With ThoughtSpot, anyone in your organization can easily answer their own data questions, find the facts, and make better, faster decisions._ _Learn more at_ _thoughtspot.com__. _ _-- _ _For full show notes and more, go to_ _thedatachief.com__._
38 min
The Chase Jarvis LIVE Show
The Chase Jarvis LIVE Show
Chase Jarvis
Go from Underestimated to Unstoppable with Jamie Kern Lima
If you’ve ever doubted yourself or felt truly underestimated, this episode is for you. Jamie Kern Lima is a self-made entrepreneur, champion of women, philanthropist, keynote speaker and Co-founder of IT Cosmetics, a company she started in her living room and sold to L’Oreal for $1.2 Billion, becoming the first female CEO in L’Oreal’s 100+ year history. Her journey from growing her fledgling company from her living room to 1.2 Billion came with hard-won wisdom, having to overcome self-doubt, and sheer belief in her mission when she was told “No one is going to buy makeup from someone who has your body.” In this episode, we chat with Jamie about the lessons and breakthroughs that helped to tip the scales from countless Nos to Yes. Some of the topics we cover: * How to overcome self-doubt * Recovering and resilience from mistakes and setbacks * Cultivating trust in our intuition, even when no one else believes it * How to build confidence and just start If you love this conversation, be sure to check out Jamie's book BELIEVE IT filled with more actionable stories of how to go from underestimated to unstoppable. Enjoy! Have a question? Text me +1 (206) 309-5177 Tweet me @chasejarvis --- Today's episode is brought to you by CreativeLive. CreativeLive is the world's largest hub for online creative education in photo/video, art/design, music/audio, craft/maker and the ability to make a living in any of those disciplines. They are high quality, highly curated classes taught by the world’s top experts -- Pulitzer, Oscar, Grammy Award winners, New York Times best selling authors and the best entrepreneurs of our times.
1 hr 7 min
The Tech Talks Daily Podcast
The Tech Talks Daily Podcast
Neil C. Hughes
1510: Dentons - Exploring Big Tech, Politics and Policy Changes
With Twitter recently hitting the headlines for silencing President Trump, many have questioned if tech giants now possess more power than governments. With increased polarization in society, many also blame tech and social media for division rather than uniting the global community. How did we get here? And how do we stop a tech lash from building and get back to leveraging technology to bring us together? Dentons is the world's largest law firm, and I wanted to learn more about their experiences with legal policies in technology. Victor Boyajian and his colleague Michael Drobac from Dentons share their insights on legal challenges they see in technology. We also discuss what excites them about tech's future in society and Legal Tech. Victor Boyajian heads Dentons' Global Venture Technology practice. A recognized leader in his field, Victor focuses on representing emerging growth technology companies and Fortune 500 companies in a broad array of venture capital, private equity, securities and strategic transactions from Silicon Valley to Boston to New York and around the globe. He counsels senior executives, boards of directors and venture firm principals on a wide range of issues, including business strategy, finance, mergers and acquisitions, executive compensation, board governance, intellectual property and litigation strategy, and he has been recognized for his deep network among venture firms and investment banks. Victor has been recognized by Chambers USA as one of the leading practitioners in the sector. Under his leadership, Dentons has been ranked among the top 10 nationally in venture capital deals, as reported in Dow Jones Private Equity Analyst. He has also been selected as one of AlwaysOn's Power Players New York City. Drawing from deep experience in the private and public sector, Michael Drobac's practice straddles the intersection of technology and public policy. He helps clients from the tech and telecommunications sectors develop messaging to define and execute outreach strategies, while advocating before Congress and federal agencies in support of policy objectives. Michael's experience working in the private sector — which gave him an understanding of key public policy issues facing the global Internet industry — combined with insights on legislative processes acquired during his years on Capitol Hill, afford him an ability to provide advice informed by both perspectives. He was recognized by The Hill as one of the top lobbyists of 2016, 2017, 2018 and 2019, and was named a Government Relations Trailblazer by the National Law Journal in 2019. He previously worked as head of government affairs for digital streaming giant Netflix. There Michael established, and served as the first director of, Netflix's Washington, DC, office, where he identified and developed the first official set of short- and long-term policy goals for the company on federal, state and international policy issues. He also advocated before Congress and other federal agencies in support of policy objectives including net neutrality, interconnection access, privacy, accessibility rules, taxation and copyright issues, and represented the company in market expansion in Canada and Latin America.
42 min
The Working With... Podcast
The Working With... Podcast
Carl Pullein
Why Your To-Do List Doesn't Work And Why You Still Feel Overwhelmed
On the podcast this week I answer a question about to-do lists and why they don’t always work. You can subscribe to this podcast on: Podbean | Apple Podcasts | Stitcher | Spotify | TUNEIN Links: Email Me | Twitter | Facebook | Website | Linkedin Download the FREE Areas of Focus Workbook More about the Time Sector System The FREE Beginners Guide To Building Your Own COD System Carl Pullein Learning Centre Carl’s YouTube Channel Carl Pullein Coaching Programmes The Working With… Podcast Previous episodes page Script Episode 171 Hello and welcome to episode 171 of the Working With Podcast. A podcast to answer all your questions about productivity, time management, self-development and goal planning. My name is Carl Pullein and I am your host for this show. You would think that the simple act of writing down everything you have to do onto a coherent list would be simple and easy to do. It makes sense, get everything out of your head and onto a piece of paper or into a digital task list so you don’t forget what needs doing. Unfortunately, it’s not quite as simple as that. Problems start because of the kind of things we put on our todo lists and the kind of things we omit from the list. We then end up focusing all our time and attention on the wrong things leaving the more important things left off and neglected. This week, it’s all about making sure you have the right things on your list every day. Don’t forget, if you do have a question you would like answering on this podcast, all you have to do is email me: carl@carlpullein.com and I will be happy to answer the question for you. Okay, it’s time for me now to hand you over to the Mystery Podcast Voice for this week’s question. This week’s question comes from Jen. Jen asks: Hi Carl, I’ve been making to-do lists for years but have never felt they help. When the list gets too long I just ignore it because it is so overwhelming, and when I do use the list all I end up doing is doing more work. It leaves me with no time to rest or relax or do anything else but work. Is there a correct way to write a to-do list that I am missing? Hi Jen, thank you for your question. You are right is asking this question Jen, because there is a misconception about to-do lists that many people have and that is if you write everything down that needs doing you are help-way to becoming organised. You are not. You see, when we think of to-do lists, most people think they are the realm of your work only and any personal tasks are just an afterthought. So you will often find twenty or thirty tasks are all related to your work—write this report, prepare that presentation or call this client—and then two or three tasks related to your home life—do laundry, clean up the living room or take the trash out tonight. Now it may well be true these tasks need doing, but they are superficial. None of these improve your life in anyway. They don’t improve you as a person, they don’t move your goals and aspirations forward and while you might get credit for doing a good presentation, that’s all you get—credit. You rarely learn anything that improves your life. I’ve had an interest in reading and learning about successful people since I was around eleven years old. I’ve been fascinated by what makes one person massively successful and another a failure. I don’t mean that in a judgmental way, I mean that in the way a highly talented, initially successful person, loses it all and never comes back. I can spend hours reading articles and books and watching documentaries about people. The thing about highly accomplished people is they don’t use to-do lists. Well, not in the way most people use them. And this is the same for seemingly very productive people too. They just don’t use a to-do list in the same way most people do. So what is this secret? Well it starts with knowing what is important to you. You see, if you want to become more accomplished in the things that you want to be more accomplished, then the majority of what goes on your to-do list must be the things that will move you forward on those things. If these are not on your to-do list you will never accomplish them. Period. Sure, you will accomplish getting your laundry done and your living room cleaned up and if that is your life’s goal then well done, you’ve found the secret to creating a meaningful to-do list. But let’s be honest here, I’m sure getting your laundry done and your living room cleaned is not your life’s mission. So what is it you want to accomplish? That’s not an easy question to answer because there is so much choice in the world today. If we go back two-hundred years when most of us lived an agrarian life, there was always a purpose. Prepare the land for the seed, sow the seed, tend to the crops during the summer and harvest in the autumn. The goal was to maximise the yield of our crops. If we didn’t there would not be enough food for our family to eat during the winter months. Our life’s purpose was to ensure there was enough food for our families. We did not waste time repairing walls, painting our house or other cosmetic tasks in the spring, summer or autumn—if these things needed doing we did them in the winter months. During the growing and harvesting seasons, our focus was on making sure we maximised the yield of our crops. It was a life or death decision. Today, when you look at most people’s to-do list, very few of those tasks involve maximising the yield of anything. Most tasks are cosmetic and move very little forward. This problem is because with so much choice about what we can do, we end up dabbling at many things and mastering nothing, but if you want to be accomplished, if you want success at anything you have to stop dabbling and start focusing on mastering. And what does that mean? Well, you need to know exactly what it is you want to accomplish. If you don’t know what you want, how will you ever know you are on the right path towards achieving it. How many of you are mothers and fathers? I am sure you want to be a great parent—being a parent is certainly not something you want to be dabbling at. But let me ask you this: how many of you have tasks related to being a great parent on your to-do list? Surely, if being a great parent is important, you want to be spending time each day on nurturing that, not panicking about whether you completed last month’s sales figures for your boss. If you are panicking about these types of tasks, then your to-do list is not working for you. It’s working for your boss (or company) So what can you do to make your to-do list more effective and more in tune with your needs and not the needs of others? Well, start with that question: What do you want? Now there are eight basic areas in everyones’s life that needs attention. These are: * Family and relationships * Personal finances * Career and business * Health and fitness * Personal development * Life experiences and lifestyle * Spirituality * Life’s purpose Almost everything you want out of life will come from these eight areas. We all want great relationships with our family and friends, we want a successful career or business. We want to be fit and healthy, have continuous personal development, a solid financial base, enjoy life and live in the moment and not the past. When you have these in balance you will feel happier, more fulfilled and relaxed about your life. If you put all your time and effort into your work, you will feel the imbalance and it will be like you are just a cog a the wheel. You won’t feel happy, fulfilled or even enjoy life. And that is why most to-do lists do not work. They are too focused on your work and not on your life. You need to switch it round. Your to-do list needs to be focused on your life, not just your work. How do you do that? Let say you want to become an author. It’s been a dream of yours…
15 min
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