Negotiate Anything
Negotiate Anything
Jan 15, 2021
How to Build a Persuasive Online Persona with Vernon Ross
Play • 29 min

Welcome to an ANI Throwback Episode! In these episodes, we reintroduce you to some of our most popular episodes. This week, we revisit to Vernon Ross's episode: How to Build a Persuasive Online Persona

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Coaching for Leaders
Coaching for Leaders
Dave Stachowiak
514: The Way to Lead Online Events, with Tim Stringer
Tim Stringer: Technically Simple Tim Stringer is a coach, consultant, and trainer and the founder of Technically Simple. He provides productivity, technology and workflow coaching, consulting and training to people and organizations, large and small, all over the planet. His technology specializations include Asana, Daylite, OmniFocus, and Trello. He supports many people in productivity though his website -- and also through the Holistic Productivity approach that he developed after coming face-to-face with cancer back in 2008. Tim consults to leaders and organizations on how to use Zoom effectively and recently launched a new course: Leading Effective Zoom Events. In this conversation, Tim and I overview some of the common mistakes of online events, how online can produce even better results than in-person, and ways to engage people quickly. Plus, we review some of the key technology that will support your organization’s outreach efforts. Key Points It’s often a mistake to assume that you’ll be able to lead online events with the same planning and design for in-person events. Opening a meeting early and using the five-minute rule to begin with icebreakers, breakouts, polls, or reactions will help engage people in the event quickly. For events with many people or higher visibility for your organization, have a dedicated technology co-pilot so that hosts and speakers can stay focused on being present. Virtual lounges (with a dedicated host), spotlight and multi-spotlight, practice sessions, and preassigned breakouts can all help the technology disappear and the human connections to take center stage. Some organizations are discovering they are more successful with online events than past in-person ones. Many have had such a positive experience that they plan to continue leveraging virtual events after the pandemic. Resources Mentioned Leading Effective Zoom Events by Tim Stringer Recommended Practices for Engaging Online Events (PDF download) Related Episodes Serve Others Through Marketing, with Seth Godin (episode 381) How to Create Meaningful Gatherings, with Priya Parker (episode 395) How to Run an Online Meeting, with Bonni Stachowiak (episode 472) Discover More Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.
40 min
The Learning Leader Show With Ryan Hawk
The Learning Leader Show With Ryan Hawk
Ryan Hawk
408: Jeff Immelt - How To Follow A Legend & Lead Through A Crisis (Former CEO of GE)
Text LEARNERS to 44222 for more... Full show notes at Twitter/IG: @RyanHawk12 Jeff Immelt served as CEO of GE for 16 years. He has been named one of the “World’s Best CEOs” three times by Barron’s. During his tenure as CEO, GE was named “America’s Most Admired Company” by Fortune magazine and one of “The World’s Most Respected Companies” in polls by Barron’s and the Financial Times. Notes: * Raised in Cincinnati, OH by his father Joe and mother Donna. Both of his parents grew up in the depression. Growing up Jeff said, “I remember when my dad had a great boss, he was motivated, and when he had a lousy boss, he was neither challenged nor happy. The worst kind of boss he always used to say, was one who criticized all day long but never offered solutions.” * GE was founded on April 15, 1892, by one of the greatest inventors in history, Thomas Edison. For most of the 20th century, GE had more patents than any other corporation. * Jack Welch, deemphasized technology and innovation, and instead focused on management techniques like six sigma. Six Sigma is a data-driven methodology invented by a Motorola engineer named Bill Smith in 1980. It trains managers to be experts (called Black Belts) in improving business processes to reduce product defects. * Jeff's first day as CEO of GE was September 10, 2001. On his first day, he introduced himself, via simulcast, to GE’s 300,000 employees. * His second day as CEO was 9/11/2001. "Good leaders absorb fear. They give people a plan. You have to hold two thoughts at the same time." * By the end of his first week as CEO, GE’s shares had dropped 20%, decreasing the company’s market capitalization by $80 billion. * Leaders learn everyday — “I’ve always believed an important determinant of success could be found in how one answered 3 questions: * How fast can you learn? * How much can you take? * What will you give to those around to you?” * The trifecta: “In your career, you meet only a handful of leaders who have the trifecta of being able to innovate, execute, and develop talent. Omar Ishrak had that." * Jeff was the ultimate grinder, a true believer of GE, he got the “meatball” (the GE logo) tattooed on the left hip. The GE story is extremely personal for Jeff. * Why the "Success Theater" story about Jeff is wrong. "For seven years, 10 times per year, I had a leader from GE flown to my house with their spouse. We'd serve them dinner and then I'd spend 6+ hours with the leader asking them questions, learning about them, and saying, 'Tell me something I don't know.'" * What Jeff learned from playing football in college at Dartmouth: * "When the best player is not caring about the team, nobody will get in line." The story of Harry Wilson (Russell Wilson's father, Jeff's teammate in college) and Reggie Williams. * "Football teams are self policing. It's a series of peer relationships. Failure is not definitive. You have to always think about the next play." * "The best people get 100% of the work done in 80% of the time. That leaves them more time to push boundaries." * How did Jeff get picked to be Jack Welch's successor? * "I was a good peer. Your peers are who promote you. Those relationships have to be earned." * What was a Jack Welch Quarterly Business Review like? * "Jack was a screamer. He was spontaneous. He would like at page 7 and then jump to page 17 and ask questions." * Front line obsession - "You have to have a passion for understanding how people work." * Front line managers - "I told them they are more important than me. That have direct access to the customer." * The profession of sales: why it's noble * Amazing sense of urgency - Never waste a minute or let it pass * See the company through the customers eyes - "The salesforce sets the culture... I was persistent, dogged..." * Good leaders are systems thinkers: * Keep your head up and stay engaged at the same time * Read books, ask question... "You must be curious." * Sustain excellence: Must be a learner. "Fred Smith (CEO of FedEX) is my leadership hero." * Heart broken over GE: "You can still progress as a human being even when you have a broken heart. You have to keep trying. Even when the efforts don't seem to be working for you." * "There's value in a human being in just keep moving. Don't hide. Don't disappear." * When you are on top, it is easy to be long on friends. When you hit bottom, there are a select few who reach out. For me, those standouts included American Express’s Ken Chenault, Delta Airlines' Richard Anderson, and especially Cisco’s John Chambers. * Apply to be part of my Leadership Circle
58 min
The Modern Manager: Create and Lead Successful Teams
The Modern Manager: Create and Lead Successful Teams
Mamie Kanfer Stewart
142: Ask Better Questions
Questions are one of the most useful tools that managers can use. Questions can unlock new thinking, show support, strengthen relationships, and much more. Learning to ask the right questions can enhance any manager’s leadership capability. In this episode, I walk through different types of questions to ask and how to ask them so you cultivate trust and solicit answers that move work forward productively. The full episode guide includes an overview of different types of questions and my favorite questions to ask. Get it when you join the Modern Manager community or purchase the full guide at Get the free mini-guide at Learn to navigate the different personality types and work styles to make managing your team easier than you ever imagined. Check out the Managing by Personality live course that starts on March 11, 2021. Learn more and register at Subscribe to my newsletter to get episodes, articles and free mini-guides delivered to your inbox. Read the related blog article: How Questions Can Help Us Be Better Managers Key Takeaways: * Questions are not just for gathering information. They also help us build relationships, increase psychological safety and trust, open up thinking, and uncover hidden thoughts. * Instead of yes-no questions which often create a false binary, ask a rating question e.g. On a scale of 1-5, how confident are you in this plan? * Asking what, why and how will lead to different answers so be thoughtful about what question you’re asking. * Asking what if, how might, and why not will open the door to more creative, alternative thinking. * How you ask and how you respond also impact what type of response you will get now and in the future. * Asking a difficult question in a calm, warm tone shows support. * Responding to an answer you don’t like or didn’t expect with appreciation will encourage people to be honest going forward. Additional Resources: * Episode 40: The Power of Questions with Pete Mockaitis
14 min
How to Be Awesome at Your Job
How to Be Awesome at Your Job
Pete Mockaitis
645: How to Make a Bigger Impact by Connecting First with Dr. Melanie Katzman
Melanie Katzman shares strategies for establishing a great connection to facilitate great work.  — YOU’LL LEARN —  1) The trick to a great first impression  2) The one question to gain better perspective  3) The listening hack that makes all the difference  Subscribe or visit for clickable versions of the links below.  — ABOUT MELANIE —  Dr. Melanie Katzman is a business psychologist and coach to the world’s top public and private companies. Her latest book, Connect First: 52 Simple Ways to Ignite Success, Meaning, and Joy at Work, is a #1 WSJ bestseller.  She has delivered workshops and keynotes to organizations worldwide for three decades. During COVID-19, she is an especially sought-after virtual speaker, giving groups the tools for coping with newfound daily stressors, teaching immediately actionable techniques that have meaningful and enduring results.  Melanie has been featured in the financial and popular media, and has appeared on numerous podcasts and television outlets.  • Book: Connect First: 52 Simple Ways to Ignite Success, Meaning, and Joy at Work  • Instagram: melaniekatzman  • Facebook: Melanie Katzman  • LinkedIn: Melanie Katzman  • Twitter: @melaniekatzman  • Website:  — RESOURCES MENTIONED IN THE SHOW —  • Book: Feeling Good: The New Mood Therapy by David Burns  • Website: Above the Law  — THANK YOU SPONSORS! —  • Blinkist: Read or listen to summarized wisdom from thousands of nonfiction books! Free trial available at
32 min
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