More and more companies are grappling with trust and striving to assure trust for their stakeholders. As trust develops as a business category, more companies are seeing value in having a dedicated executive for this category—to build trust around personal data and around risk, safety, and ethics. What kinds of businesses should consider establishing their own Chief Trust Officer or Head of Trust, and how will this evolve? Our guest, Emily Gonzales Drulis, Global Head of Trust, Safety, and Risk Operations for Stripe, shares her insights about what trust means in the fintech world and where believes trust is heading.
Guest: Emily Gonzales Drulis, Global Head of Trust, Safety, and Risk Operations for Stripe
Host: Elena Kvochko, Chief Trust Officer at SAP
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Episode produced by Marifer Valenzuela, Customer Experience Producer at SAP