On Your Terms
On Your Terms
Aug 23, 2021
5. What to Do When a Client is a Pain
Play • 57 min

Today, we’re talking about issues that are a real PITA (that stands for pain in the…). The worst of these problems can come from your paying clients.

Whether you have all of the best legal protections in place or none at all, trouble clients can always find ways to end up causing legal headaches. I’m going to share how to identify warning signs early so that you can see problems coming, when to cut ties with a difficult client, and – ideally – how to avoid them altogether, in the first place. Keep in mind that these types of issues are normal and they’re in no way a reflection of you as a coach. The best thing to do is move through these experiences with grace.

In this episode, you'll hear… 

  • 06:21 - Why we need to talk about PITA clients
  • 09:40 - What to take away from them
  • 10:43 - How problem clients present themselves in your business
  • 19:45 - Warning signs
  • 31:56 - When to run
  • 39:39 - How to avoid problem clients altogether
  • 52:11 - How to terminate a problem client properly



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DISCLAIMER: Although Sam is an attorney she doesn’t practice law and can’t give you legal advice. All episodes of On Your Terms are educational and informational only. The information discussed here isn’t legal advice and isn’t intended to be. The info you hear here isn’t a substitute for seeking legal advice from your own attorney.

On Your Terms is a production of Crate Media.

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