Entrepreneur, Author of ‘Stress To Success’ and owner of award winning sales and lettings agency, Castledene Group John Paul joins the show to explain how he went from working in his business, to stepping back and working on it. Together they dive into all things systems and discuss the importance of nurturing your staff, how to start creating processes to systemise and why letting go and trusting people to systemise for you, can help boost your company's success.
“I have got an amazing MD who is far better at managing people than me.”
“The only two things that can go wrong in a business are, is it a person issue? Or a process issue?’”
“You systemise businesses to operate in a certain way.”
“Once you get definition into a process, then it is a lot easier to measure and manage that process.”
ABOUT THE GUEST
John Paul is an entrepreneur, leader and owner of the Castledene Group, an award-winning sales and letting agency based in northeast England. Widely regarded as one of the leading experts in the property industry, John won the Sunday Times Outstanding Contribution to Lettings Award in 2015 and speaks at networking events all over the UK. John has grown Castledene Sales and Lettings into seven branches employing fifty staff. Thanks to the five part system, he no longer has anything to do with the day-to-day operations of the company. Through the Property and Leadership Academy he aims to improve management and leadership within the industry and consults with many companies around the UK. In doing so he helps people to systemise their businesses and make themselves non-integral to the running of the business. John is also on the Board of the Association of Residential Letting Agents (ARLA), representing the North of England. He has also just started his Masters in Leadership. John has three amazing children - Stephanie, Jack and Bella - and a long-suffering but supportive partner, Gemma. They live in Redmarshall in Stockton on Tees
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