Tete-a-Tete : Small Business KPI’s With Georges Verdis
Play • 16 min

Key Performance Indicators are measurables within a business that can be used to assess the current position of an organization. Steve chats to Georges Verdis about the essential nature and collation of KPI’s, which to use and how to interpret them. 




  • Georges is a busy London estate agent who has managed to systemize his work with the help of Steve.
  • For Georges KPIs are completed tasks applied at the beginning of the week, reviewed at the end. His KPI’s are based on the core of his business, which is acquiring clients.
  • Georges addresses the state of the KPI’s in his daily meeting so everyone knows what has been achieved.




‘In all the good books they talk about them. Whatever book, any good book on business talk about KPI’s, KRA’s and all the rest of it.’ - Steve

‘I refer to them as a score card, and the reason why I refer to them as a score card is just to have a reflection back on the business. On Friday for example, did we win the week or did we lose the week?’ - Georges 

‘It’s all about new business. Truth of the matter is that you cannot have that literally across all areas of your business, from a maintenance perspective, you know, the people that are literally looking after the team from a customer delivery perspective.’ - Georges



Facebook Group: https://www.facebook.com/SystemsAndOutsourcing/ 

Website: https://systemsandoutsourcing.com/welcome-1 

YouTube: https://www.youtube.com/c/drsteveday   

The RIGHT Assistants For Your Business by Dr Steve Day  http://bit.ly/sys-10



Steve used to be a slave to his business but when he moved to Sweden in 2015, he was forced to change the way he worked. He switched to running his businesses remotely and after totally nailing this concept he decided to spend his time helping other small business owners do the same. Steve’s been investing in property since 2002, has a degree in Computing, and worked as a doctor in the NHS before quitting to focus full-time on sharing his systems and outsourcing Methodology with the world. He now lives in Sweden and runs his UK-based businesses remotely with the help of his team of Filipino and UK-based Virtual Assistants.

Most business owners are overwhelmed because they don't know how to create systems or get the right help.

Our systems and outsourcing Courses and coaching programme will help you automate your business and work effectively with affordable virtual assistants. That way, you will stop feeling overwhelmed and start making more money.


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