Between GDPR in the EU, similar legislation in other countries, the controversy surrounding the way social networks handle personal information and the ongoing drumbeat of breaches and data theft, the issue of how organizations should exercise responsible care of personal information was one of the biggest stories of 2018.
Coming at a time when big data and analytics is making it possible for organizations to understand their customers with unprecedented degrees of precision, the privacy issue creates new complexities for those who manage and govern information. Analytics and profiling practices need to be balanced with compliance, security and customer sensitivity needs. Going too far can subject an organization to public embarrassment or legal action. On the other hand, not going far enough can leave it at a competitive disadvantage.
As we head into 2019, Modern Governance invited Iron Mountain Privacy Principal & Practice Leader Kelly Matoney and Director of Professional Services Gavin Siggers to join us on the podcast to look ahead at questions such as: