The Human Method

Meagan Bond

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I am on a mission to help organizations drive long term success and results by implementing an unshakeable transformation model. This model puts the employee at the center and works outward to support every aspect of the human experience in the workplace. Founder and CEO of The Bond Consulting Group, Meagan Bond interviews incredible guests who are experts in a variety of professions to learn more about the tools that can transform an organization one person at a time. If you are seeking to improve yourself and how you live your life or if you are an organizational leader seeking to make a larger impact on your company through culture change, then this podcast is for you!

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Nov 3, 2021

Episode 14: Creating Better Balance Between Humans and Technology in the Workplace with Suman Giri, Director of Global Data Science and Innovation at Merck

Suman Giri, PhD in Advanced Infrastructure Systems and current Director of Global Data Science and Innovation at Merck, explains the fundamental challenges of technology adoption in most companies. As a technologist, Suman is no stranger to geeking out over technology and process automation, but he understands that if the end user is not involved in the conversation, then the chances of adoption are extremely low. He shares that true human engagement does not stem from a tool being rolled out but from the problem being solved. He believes that a successful technology roll-out with a high adoption rate will require a shift in how organizations are currently running their change management programs and that the step by step process for how to use a new tool should be the last part of the conversation with the end-user. He states, “this build and they will come mentality is a relic of the past.” Suman also provides the example of someone going to a conference, learning about a cool new piece of technology, and then bringing it back to their company to roll-out without first thinking about how it might fit into the bigger picture and how it might or might not align with other tools in place. He shares, “We reward having our hands on multiple things vs. doing one thing well (…) there is a focus on the tangible over the impact.” He wraps the conversation with a heavy focus on impact and why it is the most critical element to most decisions organizations make around their technological practices and digital transformations. Are you SUBSCRIBED to The Human Method Community? Check out our bi weekly blog that provides supplemental content to The Human Method Podcast: BLOG Want to stay CONNECTED? Sign up on our site to receive content and updates: CONTACT Follow us on Social Media! LinkedIn Instagram Connect with Suman Giri: LinkedIn Twitter