Strategies for Successful Dialing in an Evolving Regulatory Ecosystem
For a deeper dive into this topic, download the playback of their joint Master Class here: https://www.numeracle.com/master-classes/best-practices-for-dialing-strategies-contact-strategy-campaign
For the visual aid on risk mitigation, click here: https://www.numeracle.com/tuesday-talks/navigating-the-contact-center-landscape-best-dialing-practices-compliance-for-all-call-types
Mentioned Content:
Risk Mitigation Best Practices
Branded Calling Implementation, Use Cases, & ROI metric
Caller ID presentation
Spam Labeling
Net Promoter Score
Customer and Agent Satisfaction