In the seventh episode in the series, SS&C’s Scott Holmes talks with Carla Jordan, Chief Financial Officer, Emerald Risk Transfer, to discuss a range of topics related to digital transformation, technology and innovation, including:

• The growing need for digitizing documentation. • The hybrid work model in South Africa. • How insurers are adapting to new conditions post-pandemic. • The future of the insurer-broker engagement. • How data is helping insurers mitigate risk and underwrite in the new normal.