Let's Talk Insurtech: Richard Marsden, UK&I Director, FinChatBot
Play • 28 min

In the eighth episode in the series, SS&C’s Scott Holmes talks with Richard Marsden, UK&I Director, FinChatBot, to discuss a range of topics related to digital transformation, technology and innovation, including:

• What drives insurers to digitize. • Expected solutions in digital transformations. • Areas insurers have prioritized for digitization. • Key challenges insurers face with digitization. • Digitization of the customer journey enables insurers to optimize cross-selling.

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