People First Then Profit
Apr 8, 2020
Ep. 1.4 | How to Improve the Customer Service Experience for Professionals, Business Owners & Entrepreneurs
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Increasing the customer service experience begins with better understanding the customer journey so that you can guide them through that process in the hopes you get them to the coveted last step where they form an emotional connection to you and your company.
More episodes from People First Then Profit
May 18, 2021
Ep. 3.36 | Return on Relationship with Christopher Vos
It is no secret that I believe in the power of relationship marketing. In fact, most people would tell you that I am down right LOUD and PROUD about it. So, as you can likely imagine, anyone with the word RELATIONSHIP in the title of their business is destined to be a colleague and a friend. I met Christopher on my entrepreneurial journey and his ROR Method is something that every business owner, entrepreneur and career driven professional should know about.
Take-aways from this week's episode are:
- How relationships are the foundation of your business
- Why you should start creating these powerful and meaningful relationships in your life and business
- How the story of when to dig a well and when to plant a tree can help you understand the ROR Method.
Resources:
Set Up Your Coaching Discovery Call
https://mamone.as.me/coachingdiscovery
Find the People First Then Profit Facebook Community Here:
https://www.facebook.com/groups/peoplefirstthenprofitHQ/
CONNECT WITH CHRISTOPHER
Connect with Christopher on Facebook
Join his FREE Facebook Group
Enroll in ROR University
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May 11, 2021
Ep. 3.35 | The Core of Company Culture with JORDANAH Events
Like entrepreneurship, the event and hospitality industry is not for the faint of heart. Take this high stressed, faced paced environment and operate in the entertainment industry container and you will find yourself in a proverbial pressure cooker! It is there that you will routinely find JORDANAH events. I met Stacey when I was the Director of Events at The Beverly Hilton and I was immediately impressed by her capability, commitment and core values. When she left her corporate job and joined Jessica at JORDANAH events I knew that they were destined for event greatness and I am not at all ashamed to say that I was right! Their successful and sought after event planning firm is a major player in the industry and they stopped by the People First Then Profit Podcast to talk about the importance of Core Values and how they have faithfully and effectively serve their clients and team for a good many years.
Takeaways from this week's episode are:
- The importance of identifying your core values and ensuring they are a part of your company culture.
- Why "how you do" is equally important as "what you actually do" (maybe more).
- The importance of the decisions we make regarding how we treat our clients, our team and OURSELVES.
Resources:
Set Up Your Coaching Discovery Call
https://mamone.as.me/coachingdiscovery
Find the People First Then Profit Facebook Community Here:
https://www.facebook.com/groups/peoplefirstthenprofitHQ/
- FIND JORDANAH EVENTS -
Web – http://www.JORDANAH.com
Instagram- https://www.instagram.com/teamjordanah/
Facebook - https://www.facebook.com/JordanahEvents
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Apr 27, 2021
Ep. 3.34 | Time Mastery with Paul Von Bloem
I met Paul quite some time ago through our mutual friend Kathryn Jones and I knew early on (if not immediately) that he was intelligent, dedicate and deeply passionate about his mission and his message. In this week's episode I talk with Paul about a four-letter word. No, not that one. We talked about time and how you can shift your mindset as well as take actionable steps towards accomplishing all the things you want to get done.
Your takeaways from this week's episode are:
“How are most business owners managing their time?”
“Why is time management so difficult for business owners?”
“How do we fix this time management issue?”
Resources:
https://www.instagram.com/paulvanbloem/
www.Timemastersgroup.com/event
Wanna hear about the story about the artist I mentioned in this episode book your Coaching Discovery Call with me here: https://mamone.as.me/coachingdiscovery
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