In all of my experiences when things went wrong, I was always better able to recover from it when I had already thought about what I might do when things went wrong. So today I’m going to share my best tips on how to be prepared, so you can recover faster and with more grace.
- Identify potential areas for where things might go wrong
- Develop a plan for handling different situations.
- Identify business impact: how long would it take you to recover?
- Identify tools needed.
- Craft communications in advance
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