Jim Hart - Former Solution Architect turned Organisation Healer reveals keys to enable successful business transformation.
Play • 1 hr 12 min

Check out our latest podcast with Organisation Healer, Tim Hart.

Jim Hart, a former technologist and solution architect who has over 20 year’s experience in transformation projects and programs saw a problem called into develop solutions to solve company and clients problems. Organisations, in the need to transform would focus on technology, diffused accountable and would hire in experts, who often had little experience solving their specific problem.

That accountability Jim feels is and should be the role of Management. What companies were effectively doing, is putting in roles, and push down accountability and decision making (instead of owning it). Organisations have effectively created a crutch, that now they don't have the ability to make a decision on their own.

Jim says Organisations have been told in business classes to push accountability down as low as you go, which says this ‘isn’t right’. Its ‘responsibility’ that should be pushed down low, but accountability, should remain with management. That is the role of management, to solve problems for the Organisation. That's why they are there.

That's where the idea of Organisation Healer came about, through conversations inside the organisation, with others and himself. Its about being responsible and willing to accept the consequences for the things that you take on responsibility for. Through continuously and repeatedly pushing down accountability, they have lost the ability to make their own decisions, which is where the ‘healing’ comes in. Repair the damage that where an environment of ‘free money, low interest rates and the availability of money’ has enabled companies to spend mostly on projects and programs that don't return the required ROI, and not be accountable for it.

Join this conversation and learn the key takeaways, maybe you can do that in your team and organisation too!

“We consultants should start our pitch with, ‘My job is to work myself out of a job. My job is to help you get to a place where you can do this on your own” – Jim Hart

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