Play • 26 min
Angela Lane heads up talent & development for abbvie. Angela's team manages the practices and processes that drive individual, team and organizational performance. Through Talent Management, Leadership and Development, Executive Development and Talent Insights, they create solutions that enable business leaders to Raise the Bar on performance and deliver goals. Angela has been at abbvie since 2013. Prior to joining abbvie, Angela has held senior roles at Avon Cosmetics, Sara Lee International, and H.J. Heinz Australia. Angela has worked in Australia, the UK, the Netherlands, New York City, and she is currently based in Chicago. ANGELA LANE High energy Global HR Executive impacting global organizations during periods of rapid growth, as well as organizational transformation and turnaround . Experienced in highly competitive business environments, encompassing 60 plus markets and more than 40,000 employees. A strong collaborator and motivator of talent, has designed and implemented impactful end to end talent and human resources solutions. Proven track record leading international HR functions and centers of excellence. North America / Western Europe / Middle East / Africa / APAC Consumer Goods / OTC / Beauty / Food / Pharmaceuticals Specialities: Human Capital Strategy Global Talent Management Succession Planning ( Top Executives and High Potentials) & Workforce Planning Leadership Assessment & Development, Executive Coaching Employee Engagement Organizational Design and Development Cost Containment and Restructuring Labour Relations "Employees around the world are deprived of honest objective feedback and the higher you go in the organization, the less feedback you are going to get. Researchers confirmed that the less face time employees have with their managers, the more impact seeking and receiving feedback will have on their performance. Gorbatov and Lane propose a simple, systematic approach to giving fair and honest feedback in ways that improve performance while engaging and developing employees." PERFORMANCE WHERE HAS ALL THE FEEDBACK GONE?   As organizations must tackle more hot-button social issues every day, leaders are at greater risk than ever of saying too little. This is a problem, because feedback has never mattered more. By Angela Lane and Sergey Gorbatov Today’s business environment grows more complex by the minute. Blame it on the buzzwords: distributed work processes, infinite variables, artificial intelligence, bitcoin, blockchain … you’ve heard ’em all. Add the power of choice to an ever-changing work world and things get even more complicated. Historically low levels of unemployment give workers more unprecedented agency than ever before. They move between employers or strike out on their own, creating portfolio careers where time is continuously spent looking for better opportunities. Working in such a nuanced environment means feedback has never been more essential, because feedback drives performance. Many organizations are already at a loss for how to adequately handle feedback in the face of all these factors. And now a whole different beast has reared its head to make matters even worse. Somewhere along the way, populism, partisanship, and polarization began infiltrating governments, countries, communities, and crucially, organizations. Think of the sidelining of high-profile executives like Harvey Weinstein and public figures like Kevin Spacey for behaviors that can no longer be managed privately in a #MeToo era, or companies forced to take stands on topics such as immigration (Microsoft), racial inequality (Nike), and equal pay (BBC). We’re not interested in these topics from a political standpoint. Instead, we want to focus solely on the impact of this new environment on organizational performance and answer the big question: How does this social pressure aggravate the chronic feedback deprivation in the workplace? First things first: Feedback matters.
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