248: Why Property Managers Are Heroes with GRE's John Collins
Play • 42 min

Property management is the glue that makes your investment stick together. But it’s a tough job.

GRE’s own John Collins has done management consulting on a project of 159 single-family rental homes.

Problems he encountered:

  • 30% pay rent late or not at all
  • Arson
  • Unassigned parking spaces
  • Domestic violence 
  • Abandoned car
  • Condensation
  • Pets and pests
  • “Jerry Springer Show” in leasing office
  • Unwanted boyfriend that wouldn’t leave
  • Syringes found in home
  • Daylight coming in through baseboard


Upgrading tenants from C-Class to B-Class.

Raising the rent attracted better tenants.

With just a $3 monthly rent increase per unit at a 6% cap rate, the project value increases $100,000. We break down the math.

What gets measured gets improved.

Maintenance issues occur with a property about quarterly.

Practicing “tactical empathy”. 

To contact John, e-mail info@getricheducation.com with “For John Collins” in the subject line.


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