S2 EP1 - Training: a Core Practice for Process Improvement
Play • 10 min

If you were to choose between two doctors to treat your illness, one is highly trained, and the other is not, which one will you choose? 

While it's evident that training is vital, most businesses and organizations failed to realize its value. 

Getting a trained workforce ensures that your staff develops various strategies to boost quality and minimize the time spent delivering your products or services. Training also reduces the production cost, eliminates errors, build value in your employee, and provides a healthier working atmosphere. 

In other words, an investment in developing the skill sets of your workforce is an improvement in your company. Everybody gets happier as everybody gets better.

The Get Your New View Podcast is now in its second season. To celebrate this milestone, Kerry Peters will be sharing with you a no-nonsense and all valuable episode about Training: a Core Practice for Process Improvement. 

Key areas covered in this episode:


  • Be reminded that It's not cheap to do training for your company. It's a significant investment. Even when you're crunched for time or budget, do not cut training and documentation out of the picture. 
  • Determine which level of training is appropriate for your employees. Do they need the basic pre-training, the more in-depth super user training, or the all-user training? 
  • Think about how you can make training a part of your regular planning, how your employees would continue to do well with their jobs, to touch base with better practices from time to time, and to know that you're investing in them and their learning and the ability to do their jobs well.
  • Learn about Go Live and why companies at the end of their process said that Go Live was more manageable than they thought it would be
  • Correct the misconception that your organization doesn't need a refresher or reiterative training. If people can be thoroughly trained and then accomplish testing, especially iterative testing, where they're doing it every week for quite a while, this gives them a chance to practice what they've learned and test the system. 

Loved this episode? Tune into this week’s episode on YouTube: https://www.youtube.com/c/GetYourNewView/videos

About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system. 

You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and as a partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you. 

Why Choose New View?

With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you.

Contact us today: https://getyournewview.com/services/

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