Leading The Future of Work With Jacob Morgan
Jacob Morgan
Subscribe
In-depth conversations with the world's top business leaders, best-selling authors, and thinkers. Learn from CEO's (Best Buy, Netflix, Volvo, Deloitte, The Home Depot), best-selling authors (Dan Pink, Yuval Harari, Marshall Goldsmith, Seth Godin) and other fascinating people like Navy Seals, psychologists, scientists, and researchers. Jacob Morgan uncovers insights and ideas that you can apply in your leadership journey and your life.
Available episodes
Newest first
Oldest first
2 days ago
Stop Calling Them "Soft Skills"
I never liked the phrase soft skills.
To me, it implies that things like communication, empathy, self awareness, and emotional intelligence are less valuable and less tangible than things like reading, math, and science.
Many leaders and HR professionals actually agree that soft skills are more important now than these traditional hard skills.
It's these human soft skills that ultimately distinguish us from machines.
AI is already augmenting human decision making.
It's out thinking, out maneuvering, out strategizing and outperforming us in many capacities.
But not when it comes to the skills that make us who we are as human beings.
It's because of these “soft skills” that we were still able to bring in new customers and close deals.
We were still able to support and help each other.
And create customer and employee experiences that matter.
So let's call them what they really are, not soft skills, but skills.
Let's recognize how crucial and invaluable they truly are for our personal and professional success.
---------------------
This episode is sponsored by SAP Concur.
Integrate travel, expense, and invoice processes into one seamless, connected platform, for complete visibility into employee spend. Learn more at www.concur.com.
---------------------
The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking about work and they are struggling! In my new PDF, I outline 7 ways the workforce is changing and what you and your organization need to do to adapt. The Great Resignation is The Great Opportunity if you are willing to take action! Click here to download the PDF.
---------------------
Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com
Let's connect on social!
Linkedin: http://www.linkedin.com/in/jacobmorgan8
Instagram: https://instagram.com/jacobmorgan8
Twitter: http://www.twitter.com/jacobm
Facebook: https://www.facebook.com/FuturistJacob
playlist_add
4 days ago
Former U.S. Secretary of Commerce and CEO of Kellogg's On Why Skills Are More Important Than Jobs
Carlos Gutierrez is the Chairman, and CEO at EmPath. EmPath uses machine learning to solve a problem that the corporate world has been trying to solve for at least 20 years, and that is to identify the skills of every employee. Identify the skills required for every job in the company. Once you have that database of information, the things you can do are endless, and the kind of environment you can create for people. He is also the former US Secretary of Commerce and former Kellogg's Chairman and CEO.
In today’s episode, we will talk about how Carlos got into the business of helping people grow and what motivated him to upskill himself. He also shares what things they do to help businesses know their employee’s skills better, which will help them create a good environment for the employees, is experience still important and how should leaders look at proficiency.
---------------------
This episode is brought to you by EmPath.
Empower your employees, raise engagement, and boost retention. The workforce of tomorrow. Today. Visit www.empath.net to request a demo.
---------------------
The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking about work and they are struggling! In my new PDF, I outline 7 ways the workforce is changing and what you and your organization need to do to adapt. The Great Resignation is The Great Opportunity if you are willing to take action! Click here to download the PDF.
---------------------
Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com
Let's connect on social!
Linkedin: http://www.linkedin.com/in/jacobmorgan8
Instagram: https://instagram.com/jacobmorgan8
Twitter: http://www.twitter.com/jacobm
Facebook: https://www.facebook.com/FuturistJacob
playlist_add
May 11, 2022
The #1 Most Dangerous Quality A Leader Can Have
What is the most dangerous quality a leader can have?
Ego.
Having an ego in itself isn't bad. But what hurts a lot of leaders is having an ego that goes unchecked.
As you grow and excel in your career, you're going to get more power, authority, responsibility, and money. And as that happens, it's only natural that your ego is going to grow.
As a result, you start to think that your ideas are better than everybody else's and that you shouldn't be questioned or challenged.
This is when the downward spiral typically begins.
In addition to creating a toxic work culture, you start to miss out on opportunities to create new products and services, and you start to make bad decisions.
But the good news is there are a few things that you can do to avoid having this happen to you:
1. Practice empathy
2. Embrace and develop self awareness
3. Surround yourself with diverse people who are smarter and more talented than you
4. Get out of the ivory tower and spend time with people across different seniority levels and different functions in the organization
5. Practice saying I don't know
Keep your ego in check as you grow and develop as a leader. Don't let ego kill your career and your leadership potential.
---------------------
This episode is sponsored by SAP Concur.
Integrate travel, expense, and invoice processes into one seamless, connected platform, for complete visibility into employee spend. Learn more at www.concur.com.
---------------------
The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking about work and they are struggling! In my new PDF, I outline 7 ways the workforce is changing and what you and your organization need to do to adapt. The Great Resignation is The Great Opportunity if you are willing to take action! Click here to download the PDF.
---------------------
Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com
Let's connect on social!
Linkedin: http://www.linkedin.com/in/jacobmorgan8
Instagram: https://instagram.com/jacobmorgan8
Twitter: http://www.twitter.com/jacobm
Facebook: https://www.facebook.com/FuturistJacob
playlist_add
May 9, 2022
Daniel Pink On The Power of Regret And How Looking Backward Moves Us Forward
Daniel Pink is the author of several books about work, creativity, and the human condition. His books include the long-running New York Times bestsellers When and A Whole New Mind and the #1 New York Times bestsellers Drive and To Sell is Human. His books have won multiple awards, have been translated into 42 languages, and have sold millions of copies around the world
How does learning to address our regrets affect our way of life? Is the phrase “No Regrets” a good way of living our lives? Stay tuned as Daniel and I talk about the widely-held assumptions about emotions and behavior and the most fundamental part of our lives – Regrets.
---------------------
This episode is sponsored by SAP Concur.
Integrate travel, expense, and invoice processes into one seamless, connected platform, for complete visibility into employee spend. Learn more at www.concur.com.
---------------------
The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking about work and they are struggling! In my new PDF, I outline 7 ways the workforce is changing and what you and your organization need to do to adapt. The Great Resignation is The Great Opportunity if you are willing to take action! Click here to download the PDF.
---------------------
Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com
Let's connect on social!
Linkedin: http://www.linkedin.com/in/jacobmorgan8
Instagram: https://instagram.com/jacobmorgan8
Twitter: http://www.twitter.com/jacobm
Facebook: https://www.facebook.com/FuturistJacob
playlist_add
May 4, 2022
Create Better Employee Experience by Providing Purpose & Meaning to Your Teams
Across all my years of research and hundreds of CEO interviews, the need to provide purpose and meaning keeps coming up, but these two things aren’t the same!
Today’s employees want to have meaning behind their jobs and work for purpose-driven leaders.
They’ll even take a lower-paying job that delivers purpose and meaning.
I put together all of my best research and takeaways into an interactive worksheet that can transform your organization to deliver more purpose and meaning for you and your teams.
This must-have resource will help you create a stronger employee experience for current and future employees.
Tune in to this episode If you want to get it for free.
---------------------
The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking about work and they are struggling! In my new PDF, I outline 7 ways the workforce is changing and what you and your organization need to do to adapt. The Great Resignation is The Great Opportunity if you are willing to take action! Click here to download the PDF.
---------------------
Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com
Let's connect on social!
Linkedin: http://www.linkedin.com/in/jacobmorgan8
Instagram: https://instagram.com/jacobmorgan8
Twitter: http://www.twitter.com/jacobm
Facebook: https://www.facebook.com/FuturistJacob
playlist_add
May 2, 2022
Trust and Inspire: How Truly Great Leaders Unleash Greatness in Others, Interview With Stephen M.R, Covey
Stephen Richards Covey was a well-known nonfiction author in the United States. He was a multi talented individual known for his accomplishments as a successful businessman, educator, and public speaker. He is credited with writing The Seven Habits of Highly Effective People, one of the most important business books of the twentieth century.
What are Stephen’s current opinions on managing and leading employees? Is it still possible to accomplish things the old way, such as managing people? Tune in as Stephen discusses the significance of trust and Inspiration vs. command and control and how to manage and contain people at work properly.
---------------------
The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking about work and they are struggling! In my new PDF, I outline 7 ways the workforce is changing and what you and your organization need to do to adapt. The Great Resignation is The Great Opportunity if you are willing to take action! Click here to download the PDF.
---------------------
Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com
Let's connect on social!
Linkedin: http://www.linkedin.com/in/jacobmorgan8
Instagram: https://instagram.com/jacobmorgan8
Twitter: http://www.twitter.com/jacobm
Facebook: https://www.facebook.com/FuturistJacob
playlist_add
Apr 27, 2022
Organizations That Master Employee Experience Crush The Competition
When researching organizations for my book, The Employee Experience Advantage, my goal was to explore what employee experience is, what the world’s top companies are doing, how to create frameworks that others can follow, and what the ROI of investing in employee experience is.
After all of my research, I found the ROI of investing in employee experience is significant and translates into higher productivity, profit and revenue per employee, stock price performance, and much more. The organizations that invest in Employee Experience CRUSH the competition!
You can learn what the world's leading organizations like Airbnb, Cisco, and Facebook are doing to create these employee experiences with my free employee experience training series here: http://bit.ly/2GcvaxF
---------------------
The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking about work and they are struggling! In my new PDF, I outline 7 ways the workforce is changing and what you and your organization need to do to adapt. The Great Resignation is The Great Opportunity if you are willing to take action! Click here to download the PDF.
---------------------
Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com
Let's connect on social!
Linkedin: http://www.linkedin.com/in/jacobmorgan8
Instagram: https://instagram.com/jacobmorgan8
Twitter: http://www.twitter.com/jacobm
Facebook: https://www.facebook.com/FuturistJacob
playlist_add
Apr 25, 2022
Radical Candor: What is it? Does It Work? Is It Still Relevant? How Do you Do It?
Kim Scott, the New York Bestselling Author of Radical Candor: Be a Kickass Boss Without Losing Your Humanity and Co-Founder of Candor, Inc. She’s giving her take on why there are so many bad bosses, or at least the perception of so many bad bosses, today.
Today we are talking about Kim’s new book and how Radical Candor can make you a better leader at work and in life. During our conversation Kim shares a pivotal moment in her career where she felt she had failed an employee by not giving them honest feedback. From that point on she promised herself she would never make that mistake again and that she would help others practice radical candor.
---------------------
The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking about work and they are struggling! In my new PDF, I outline 7 ways the workforce is changing and what you and your organization need to do to adapt. The Great Resignation is The Great Opportunity if you are willing to take action! Click here to download the PDF.
---------------------
Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com
Let's connect on social!
Linkedin: http://www.linkedin.com/in/jacobmorgan8
Instagram: https://instagram.com/jacobmorgan8
Twitter: http://www.twitter.com/jacobm
Facebook: https://www.facebook.com/FuturistJacob
playlist_add
Apr 20, 2022
Training Others On What Your Boundaries Are
Boundaries are only as good as your ability to communicate them.
It's great for you to know what your boundaries are, but if other people don't know about them, they're kind of useless.
It’s important to have boundaries and communicate them in a clear way.
When communicating, one of the most important things to have is empathy. You don’t want to sound rude by saying NO to people.
Keep in mind that you’re saying no to the request, not the person.
When your leader starts giving you a lot of work, you can say, “Can you help me prioritize my current projects so I know what I should be working on first and what I can do later?”
Another technique is to have an open and honest conversation with your leader. Let them know that you have a lot going on and are feeling stressed and that you're working on being more productive.
Letting people know what you're facing and how you're trying to come up with potential solutions can be a healthy thing to do.
---------------------
The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking about work and they are struggling! In my new PDF, I outline 7 ways the workforce is changing and what you and your organization need to do to adapt. The Great Resignation is The Great Opportunity if you are willing to take action! Click here to download the PDF.
---------------------
Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com
Let's connect on social!
Linkedin: http://www.linkedin.com/in/jacobmorgan8
Instagram: https://instagram.com/jacobmorgan8
Twitter: http://www.twitter.com/jacobm
Facebook: https://www.facebook.com/FuturistJacob
playlist_add
Apr 18, 2022
Leadership & Vulnerability Lessons From A Former US Navy SEAL
Mike Sarraille is a retired U.S. Navy SEAL officer and a former enlisted Recon Marine and Scout-Sniper. He is also the founder and CEO of Talent War Group, a specialized executive search firm, and talent advisory that finds high-performing business leaders for senior, executive, or other critical leadership positions.
What is the application of Military Leadership Development in the business setting? What does it feel like to own up to your mistakes and take responsibility for your own decisions? Tune in to this episode to find out more information!
---------------------
The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking about work and they are struggling! In my new PDF, I outline 7 ways the workforce is changing and what you and your organization need to do to adapt. The Great Resignation is The Great Opportunity if you are willing to take action! Click here to download the PDF.
---------------------
Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com
Let's connect on social!
Linkedin: http://www.linkedin.com/in/jacobmorgan8
Instagram: https://instagram.com/jacobmorgan8
Twitter: http://www.twitter.com/jacobm
Facebook: https://www.facebook.com/FuturistJacob
playlist_add
Apr 13, 2022
Focusing on Technology Your Teams Actually Need
Technology is changing all of the time, so it’s best to conduct technology audits in your organization on a yearly basis.
Take a step back and look at the ways in which you're working and where technology might be able to play a role. Identify the bottlenecks and challenges you see.
If you start using new technologies inside your company, it's important to collect data on the progress. Are employees satisfied with those technologies?
Don't assume that just because you give people a piece of technology, they will automatically start using it. You need an ongoing feedback process so you can keep improving and making changes to your organization.
Technology has a 30% impact on an employee's overall experience. That's because if an employee doesn't feel they have access to the tools and resources to get their job done, they start to become disengaged and frustrated and eventually will want to leave your organization and work elsewhere.
---------------------
The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking about work and they are struggling! In my new PDF, I outline 7 ways the workforce is changing and what you and your organization need to do to adapt. The Great Resignation is The Great Opportunity if you are willing to take action! Click here to download the PDF.
---------------------
Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com
Let's connect on social!
Linkedin: http://www.linkedin.com/in/jacobmorgan8
Instagram: https://instagram.com/jacobmorgan8
Twitter: http://www.twitter.com/jacobm
Facebook: https://www.facebook.com/FuturistJacob
playlist_add
Apr 11, 2022
The Science of Hot Streaks: Where They Come From, How to Create Them, & What Kills Them
Since 2016, Dashun Wang has been an Associate Professor of Management and Organizations at Northwestern University’s Kellogg School of Management and McCormick School of Engineering. He has been the Founding Director of the Center for Science of Science and Innovation at Kellogg since 2019.
What are Dashun’s thoughts about Hot Streak? Does everyone ever experience this phenomenon? What are the factors that lead to it? How does his new Al help distinguish Hot Streak in art and work settings? Tune in to learn more!
---------------------
The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking about work and they are struggling! In my new PDF, I outline 7 ways the workforce is changing and what you and your organization need to do to adapt. The Great Resignation is The Great Opportunity if you are willing to take action! Click here to download the PDF.
---------------------
Get the latest insights on the Fut…
playlist_add
Apr 6, 2022
Coaching and Mentoring Different Generations at Work
Every employee inside of your organization has something to offer regardless of the generation they're from or the stage of life they are in. This is why mentoring can flow both ways, with younger employees mentoring older employees or with older employees mentoring younger employees.
In the old days, we always had the older and more experienced people mentor younger people. But in this new world of work, we're starting to see that mentoring can go both ways.
When mentoring goes the other way, meaning a younger employee is mentoring an older employee, we refer to this as reverse mentoring.
Reverse mentoring is not only a great way to build trust and collaboration, but it's a wonderful way to share ideas inside of organizations. Reverse mentoring can help break through generational stereotypes that might exist inside your company.
---------------------
The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking a…
playlist_add
Apr 4, 2022
Steve Murphy CEO of Epicor On Emotional Availability, Playing To Your Strengths, & Being Vulnerable At Work
Steve Murphy is the CEO of Epicor Software Corporation. It focuses on selling supply chains. Growing up, he was good at fixing, so he ended up liking building, fixing, and repairing things. Aside from that, it is also why he was influenced into taking Mechanical Engineering as a degree.
Like many others, Steve didn’t begin as a CEO immediately, and he has worked his way up to who he is today. This leads us to the question of how he became a successful CEO? How did his personal and professional background contribute to his success? How did he become a great leader? Tune in to find out!
---------------------
The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking about work and they are struggling! In my new PDF, I outline 7 ways the workforce is changing and what you and your organization need to do to adapt. The Great Resignation is The Great Opportunity if you are willing to take action! Click here to downl…
playlist_add
Mar 30, 2022
Knowing When To Speak Up At Work
Complaining and speaking up are not the same thing!
Everyone should be comfortable with speaking up at work.
The first reason to speak up at work is to share an opinion about something.
Chances are, you were hired because they like what you bring to the table--your opinion, unique perspective, and the things you care about.
Have an opinion and share it, but do so in a tactful way that doesn't put other people down or hurt their feelings.
The second type of speaking up we need to practice is about driving actual change.
When you speak up inside of your organization to drive change, the most important thing you can do is have a solution.
A lot of employees are good at complaining. But if asked what to do to change it, they don’t know what to say. That's not an effective way to drive change inside of your organization.
It’s crucial for you to speak the language of the business and have some sort of a proposed solution that you want to see happen if you truly want to drive chan…
playlist_add
Mar 28, 2022
Former CEO of Swiss Air Lines & Orbitz On Leading During Tough Times, Setting a Big Vision, & Transformational Growth
Jeffrey Katz is the former CEO of Swissair and a former president of SABRE. He is also the founding CEO of Orbitz. Before rising to the top, Jeff went into various industries in American Airlines. He worked his way to the top from being in management, finance, marketing, sales, and even customer service. He started from the bottom, and now, he has achieved so much more.
How did Jeff handle the challenges he encountered throughout his journey? How did he survive and become successful to who he is today? Tune in and see how Jeff made his journey as a leader and discover the lessons he learned in life.
---------------------
The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking about work and they are struggling! In my new PDF, I outline 7 ways the workforce is changing and what you and your organization need to do to adapt. The Great Resignation is The Great Opportunity if you are willing to take action! Click…
playlist_add
Mar 23, 2022
Why You Need To Pay Attention To The Tangential
Most of the time, we’re focused on what is right in front of us, especially with our careers.
But we need to pay attention to the tangentials. That means opening up a bit to notice the things on the sides related to our main focus.
For example, let’s say you are in finance.
If you’re someone who is paying attention to the tangentials, you would probably notice that there are a lot of conversations happening around the impact AI and technology might have on your job.
Because of this, you could ask yourself, where else can my skills and abilities be used besides just finance?
Then you would realize that your skills are also very much in demand in areas like HR data science and people analytics. You can now quickly pivot and bring your skills to another area.
If you had your blinders on, you would be very much stuck in finance and not have as many options to grow and expand.
This is why it’s very important to pay attention to the tangentials.
---------------------
The #1…
playlist_add
Mar 21, 2022
Former CEO of One of the World's Largest Companies On How To Be A Great Leader
David Novak is the former CEO and founder of Yum! Brands, the company behind Taco Bell, Pizza Hut, & KFC. When David was CEO he took the company from $4 billion to $32 billion. Harvard Business Review calls him one of the 100 best performing CEOs in the world. In today’s episode, we will talk about David’s leadership journey and some of the things he learned along the way, why vulnerability is crucial to leadership, the one moment in David’s career that most impacted him as a leader, how David invented cool ranch Doritos, and how you can start being your own best leadership coach.
Tune in and listen as we dive into the journey of leadership and rising above the ranks in the corporate world!
---------------------
The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking about work and they are struggling! In my new PDF, I outline 7 ways the workforce is changing and what you and your organization need to do…
playlist_add
Mar 16, 2022
Being A Leader Is A Choice Not A Title
Do you need to be an executive at a company to be a leader?
No, you don't.
Leading others is a choice.
It's not about your title.
There are plenty of people who have senior executive titles but are terrible leaders. And similarly, there are lots of other people who don't have executive titles but are amazing leaders.
Being a leader is about influencing change. It's about motivating, engaging, empowering, and inspiring others.
If you want to be a better leader, then start leading.
-----------
The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking about work and they are struggling! In my new PDF, I outline 7 ways the workforce is changing and what you and your organization need to do to adapt. The Great Resignation is The Great Opportunity if you are willing to take action! Click here to download the PDF.
---------------------
Get the latest insights on the Future of Work, Leadership and employee experi…
playlist_add
Mar 14, 2022
Web 3.0, How To Balance Logic & Emotion, & Why We Often Act in Irrational Ways
Ori Brafman is a teaching fellow at UC Berkeley's Haas School of Business and a New York Times best-selling author. He has written a total of 5 books, namely the following: ‘Radical Inclusion,’ ‘The Starfish and the Spider,’ ‘Sway: The Irresistible Pull of Irrational Behavior,’ ‘Click: The Power of Instant Connections,’ and ‘The Chaos Imperative.’
Ori would be sharing with us all about two of his books, The Starfish and the Spider and Sway: The Irresistible Pull of Irrational Behavior. Aside from that, he would also be sharing all about Fully Charged Institute and his work with Tom Rath.
-------------
The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking about work and they are struggling! In my new PDF, I outline 7 ways the workforce is changing and what you and your organization need to do to adapt. The Great Resignation is The Great Opportunity if you are willing to take action! Click…
playlist_add
Mar 9, 2022
Employee Experience Directly Impacts ROI
We’ve never invested more time, more money, or more resources into employee engagement programs. We spend billions of dollars every year, but around the world, employee engagement scores aren’t improving. Why?
Because it’s the employee experience that creates an engaged workforce. And an engaged workforce impacts ROI. If you want to have an engaged workforce, start by investing in the experience of your people.
This is based on a concept created by a psychologist named Thomas Gilovich. He realized that if you invest in a physical good, your satisfaction goes down over time. However, if you invest in an experience, over time, your satisfaction goes up.
Learn how the world’s top CEOs create amazing employee experiences within their organizations.
-----------
The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking about work and they are struggling! In my new PDF, I outline 7 ways the workforce is chang…
playlist_add
Mar 7, 2022
Workforce Trends You Need To Know, How COVID Impacted Digital Transformation, & Why Low Wage Jobs Are So Hard To Fill
Joe Fuller is a Professor of Management Practice and co-leader of the Managing the Future of Work Initiative at Harvard Business School.
He founded the global consulting firm Monitor Group, now Monitor-Deloitte. He has deep experience in industries with heavy reliance on technology such as life, sciences, ICT, defense, and aerospace. Joe believes that the overall workforce lacks skills, which is why companies are opting to shift to robotics and AI.
Listen in today’s episode as we explore workforce trends and what’s on the horizon, the impact of the pandemic on digital transformation, why low wage jobs are so hard to fill, and what organizations should be doing if they want to be able to attract and retain top talent.
-------------------
The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking about work and they are struggling! In my new PDF, I outline 7 ways the workforce is changing and what you and your…
playlist_add
Mar 2, 2022
7 Principles Of The Future Employee
The world of work is constantly changing. Skills and mindsets that were long considered to be in the future are gaining steam now. To stay relevant, future employees need to cover these seven principles:
✈Has a flexible work environment. Employees of the future will have the freedom to work when and where they want.
✈Can customize their own work. Future employees will be able to shape their career paths and choose their next projects and positions.
✈Shares information. Future employees share ideas and information and freely collaborate with their colleagues.
✈Uses new ways to communicate and collaborate. Instead of only relying on emails and phone calls, future employees will embrace new technology to communicate and collaborate in the most efficient ways possible.
✈Can become a leader. Future leaders have the unique opportunity to become leaders within their organizations by sharing their ideas and feedback in public ways with their peers and managers.
✈Shifts from k…
playlist_add
Feb 28, 2022
How Social Media Disrupts Our Lives, Why Lies Travel Faster Than Truths, & The Pivotal Moment for the Metaverse
Sinan Aral is a professor at MIT who focuses on Management, Marketing, and Data Science. He is also the director of the MIT initiative on digital technology. According to him, the best way to describe him is a Data Nerd Scientist with experience building businesses.
In today’s episode, Sinan Aral discusses his journey to reach what he has now and discusses his book “The Hype Machine.” Tune in and listen as he discusses various topics, all about data, social media, and a lot more!
------------------
The #1 challenge for organizations right now is how to attract and retain talent. Organizations are stuck in old ways of thinking about work and they are struggling! In my new PDF, I outline 7 ways the workforce is changing and what you and your organization need to do to adapt. The Great Resignation is The Great Opportunity if you are willing to take action! Click here to download the PDF.
---------------------
Get the latest insights on the Future of Work, Leadership and employe…
playlist_add
Feb 23, 2022
3 Things We Can Learn From Walmart Founder Sam Walton
Sam Walton, founder of Walmart, passed away in 1992, but the company he created is still one of the world's largest employers today.
In many ways, the impact of his leadership is still felt today.
Sam's leadership lessons can guide us today in 2021 as much as they did many many decades ago.
Here are three things Sam did that you as a leader should do as well:
1. Ask questions. Sam was considered a master questionnaire. He was constantly talking to people at all levels of the company. He showed that he valued other people's perspectives, opinions, and ideas by truly trying to ask thoughtful questions.
2. Surround yourself with people who are smarter than you. A leader's job isn't to be the smartest person in the room. A leader's job is to assemble a team and to create an organization where people are smarter than the leader is.
3. Hold on to what's working and change what isn’t. It's easy to get wrapped up in new things. But don't get rid of a successful practice or method simpl…
playlist_add
Feb 21, 2022
The CEO of Booking Holdings On Making Tough Choices, Being Yourself, & Battling Back From Having A Stroke
Glenn Fogel is the Chief Executive Officer and President of Booking Holdings and Chief Executive Officer of Booking.com, which he has held since January 2017 and June 2019, respectively.
Before his current roles, Glenn served as Booking Holdings' Head of Worldwide Strategy and Planning, where he led major strategic initiatives, including the critical acquisitions of Booking.com, KAYAK, OpenTable, RentalCars.com, and Agoda. He also served as the Executive Vice President of the Corporate Development division, responsible for worldwide mergers, acquisitions, and strategic alliances.
What does it truly mean to be a leader? Are discipline and hard work the same? Please tune in to learn more about Glenn's insights as he and I dive into his leadership style.
---------------------
This episode is sponsored by Namely
Whether you have 50 or 1,000 employees, Namely helps you easily adapt to the ever-changing workplace. Make sure to check them out.
---------------------
Get the latest insig…
playlist_add
Feb 16, 2022
5 Things You Can Do To Be Heard At Work
We live in a connected world where everybody's trying to stand out and make their voice heard.
This can make it feel like you are just a drop in an ocean. So how can you possibly get noticed?
If you want to learn and grow and have your voice get heard, here are five things you can do:
1. Speak up in meetings. Be confident that you were invited there for a reason to contribute something and not just to be a body.
2. Join a committee or an employee resource group. Find something that matches your talents and interests and go all in.
3. Participate in your company's internal collaboration platforms. Pretty much every organization uses some sort of technology for employees to communicate and collaborate. Take advantage of those platforms.
4. Ask questions. If you struggle to share your own ideas, start by asking questions of others.
5. Offer a solution. Stop pointing out what’s wrong and offer a solution.
Don't be afraid to make your voice heard. It will help you develop and be m…
playlist_add
Feb 14, 2022
CEO Of Deloitte & Touche On Being Vulnerable, Crucial Traits For Leaders, & Future Of Work Trends
Lara Abrash oversees all aspects of the organization as the US Audit & Assurance business leader, including the execution of quality, innovation, growth, and talent strategies. She is committed to building a diverse and inclusive organization that empowers our professionals to act boldly, embrace an entrepreneurial mindset, share knowledge, tackle complex issues creatively, and drive disruption through innovation - all while providing high-quality audits. Lara believes in passing it on to professionals, colleagues, and clients to continue developing and growing in our personal and professional endeavors. Lara had the opportunity to work with some of Deloitte’s largest and most complex multinational clients as an Audit & Assurance partner with more than 25 years of experience - most recently as Deputy CEO for the US Audit & Assurance business. It has provided her with a wealth of experience and in-depth knowledge of complex accounting and auditing issues, allowing her to serve clients…
playlist_add
Feb 9, 2022
Living & Working In A Rapidly Changing World
Around a thousand years ago, a mathematician and inventor named Sissa created chess.
He showed it to the ruler of the land, who was so impressed that he offered Sissa any reward he wanted.
Sissa said, “I would like you to put one grain of rice on this chessboard and then keep double the amount of grain for each subsequent square.”
The ruler quickly agreed and told his advisors to figure out how much rice they would need to pay off Sissa.
As it turns out, we don’t even have enough rice in the world today to meet the amount required.
Sissa then became the new ruler of the land.
At first glance, doubling a grain of rice on a chessboard seems like it will lead to very gradual and small growth.
However, when you get to the second half of the chessboard, the doubling accelerates at a hockey stick growth pattern, meaning it’s no longer gradual growth but a massive increase from each square to the next.
When we talk about the rapid pace of change, this is where most leaders, te…
playlist_add
Feb 7, 2022
Chip Heath On The Art And Science Of Communicating Numbers So People Listen
Chip Heath is a professor at the Stanford Graduate School of Business and New York Times best selling author of the Switch and Made to Stick. He has a new book out called Making Numbers Count; The art and science of communicating numbers. Chip has worked with various clients, including Google, Gap, The Nature Conservancy, and the American Heart Association.
Today, we are talking about his new book Making Numbers Count, how he got involved with some of the work he’s doing, how he got to be a professor, why Chip turned to write books, and how his life led him to where he is now.
---------------------
Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com
Let's connect on social!
Linkedin: http://www.linkedin.com/in/jacobmorgan8
Instagram: https://instagram.com/jacobmorgan8
Twitter: http://www.twitter.com/jacobm
Facebook: https://www.facebook.com/FuturistJacob
playlist_add
Feb 2, 2022
What Chess Can Teach Us About The Future Of Work
Magnus Carlsen is the current world chess champion. He is considered the greatest chess champion to ever live.
What makes Magnus Carlsen great is his ability to think outside of chess principles and conventional ideas.
He challenges traditional chess wisdom.
When in positions where it looks like he's lost, he somehow finds a way to save the game.
He does this because he can see things other people struggle to see.
When we think about the future of work, we need this same mentality.
To challenge convention and to come up with new ideas.
We must accept that the game has changed.
We have to challenge our outdated notions of what it means to be an employee, what it means to be a leader inside of an organization, and even what it means to work.
Now is the time for us to think beyond what we're used to.
---------------------
Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com
Let's connect on…
playlist_add
Jan 31, 2022
CEO of Randstad On Workforce Trends, Employee Loyalty, Why You Shouldn't Listen To Your Boss, & Making a 150 Million Dollar Mistake
Jacques van den Broek is the global CEO of the internationally acclaimed Dutch multinational human resources consulting firm Randstad. Randstad has been known globally for helping people secure jobs even in this ever-changing world. With the rapid rise of technological advancements, jobs have become less available for people as it is now slowly being replaced with Artificial Intelligence.
What are Jacques’s thoughts on “technology slowly replacing humans?” Will there be a time when humans will no longer have a place in companies? Tune in and listen as Jacques and I dive into one of the biggest debates in human resources, leadership insights, and why optimism is crucial in this ever-changing world!
---------------------
Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com
Let's connect on social!
Linkedin: http://www.linkedin.com/in/jacobmorgan8
Instagram: https://instagram.com/jacobmorgan…
playlist_add
Jan 26, 2022
Why You Need To Master Your Communication Skills
Today, there's noise and distractions all over the place.
Being able to stand out and clearly share our ideas, points of view, and perspectives has never been more important.
Without strong communication skills, a great proposal might get lost in the shuffle, an amazing candidate might not get hired for an organization, or a brilliant idea might never be heard.
Think about how much information and data you are competing against every day. There is a lot of stuff out there that pulls our attention in many different directions.
That is why communication is a crucial skill to have in order to be successful in the new world of work.
---------------------
Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com
Let's connect on social!
Linkedin: http://www.linkedin.com/in/jacobmorgan8
Instagram: https://instagram.com/jacobmorgan8
Twitter: http://www.twitter.com/jacobm
Facebook: https://www.facebook…
playlist_add
Jan 24, 2022
Sheryl Palmer CEO of Taylor Morrison On Being Vulnerable & Why She Does Job Interviews In Restaurants
Sheryl Palmer is the CEO of Taylor Morrison, a National Homebuilder and Land Developer who dares to challenge the status quo. Taylor Morrison’s reputation is something one should never underestimate. From holding the title of America’s Most Trusted Home Builder by Lifestory Research for six years running, recognized by Fortune Magazine as World’s Most Admired Companies and Glassdoor’s Best Places to Work, their dedication, passion, and work ethics speak for itself.
Sheryl Palmer is also featured in my book, The Future Leader, as someone who inspires me a lot and the figure who exhibits what a great leader should look like.
Today, we will be talking about the corporate world and what made Sheryl who she is today. We uncover her leadership and business insights, what changed in Cheryl as a leader, and her tips on keeping things in perspective. Tune in to this exciting and inspiring episode with Sheryl Palmer!
---------------------
Get the latest insights on the Future of Work…
playlist_add
Jan 19, 2022
How To Avoid Burnout
It's very easy for us to become burned out in this new world we live in.
We're surrounded by technology at our fingertips, and it’s easy to get exhausted because we’re constantly multitasking.
Studies show that multitasking actually takes you 25% longer to complete both tasks.
Multitasking isn't your friend.
It does come down to being able to prioritize and figuring out what you should be working on and what can wait.
Everyone wants things from you all the time--your friends, your boss, your coworkers, your spouse. These requests come in digitally and in person.
Learning to say no and taking more control over our lives is crucial to success.
A lot of us have a hard time saying no because we’re conditioned from an early age to say yes. It feels awkward to say no to people.
But saying no is one of the best ways to prevent burnout.
Learn to value your time.
Saying no also allows you to build self-esteem and confidence.
---------------------
Get the latest insights on the…
playlist_add
Jan 17, 2022
Why Gig Work Is The Future Of Work & How To Lead A Virtual Team
Sondre Rasch is the co-founder and CEO of SafetyWing which offers health insurance for remote teams and nomads.
They have people all over the world where you can have a dashboard, you can add employees, or contractors anywhere and any country.
Also, Sondre was previously the founder of SuperSlide (YC W16) and policy advisor for the Government of Norway. He worked in the government for a while, enhancing the social safety net and now working to deliver the ideal social safety net to the rest of the world.
Today, we're talking about his company, SafetyWing, and how remote work is helping a lot of companies save money while also increasing productivity. We look at why companies choose freelancers, how to construct a successful virtual team, how to lead effectively, and much more.
--------------------
This episode is sponsored by SafetyWing.
SafetyWing is your home country online. They are building a global social safety net for remote workers worldwide: from health insurance and rem…
playlist_add
Jan 12, 2022
How Do We Embrace A Growth Mindset
Having a growth mindset is crucial to succeed in the future of work. There are a few things you can do to embrace this mindset:
✅View challenges as opportunities. Most people view challenges as opportunities to fail and as things they can't overcome.
Instead, you should view any challenge you face as an opportunity to grow.
You can do this by taking on more challenging tasks. Don't just play it safe.
You can also find a creative path around your obstacles. Try to explore new ways of overcoming your challenges.
✅ Don't be afraid to ask for help. Don't be scared to bring in other people to help you accomplish your tasks.
✅ Set short-term and long-term goals for yourself. Setting goals allows you to work backwards to make sure you're taking the right steps to get where you want to be.
---------------------
Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com
Let's connect on social!
Link…
playlist_add
Jan 10, 2022
Why Language In Leadership Matters, Why We Misuse It, & How We Can Fix It To Become Better Leaders
Krister Ungerböck is a #1 Wall Street Journal Bestselling author of the book, 22 Talk SHIFTs: Tools to Transform Leadership in Business, in Partnership, and in Life. Krister Ungerböck is a leadership communication expert, keynote speaker, and former CEO of a global tech company. His work has appeared in NPR, Forbes, Inc., HR.com, Chief Executive, Recruiter.com and Entrepreneur. Prior to exiting corporate life at age 42, Krister was CEO of one of the largest family-owned software companies in the world.
In today’s podcast we are talking about language. More specifically Talk Shifts. A powerful book reveals tools that people can use to communicate more authentically and improve listening skills. It explains how emotional intelligence can drive connection, growth and performance. Additionally, his lessons are equally applicable in the workplace and in the home.
---------------------
Get the latest insights on the Future of Work, Leadership and employee experience through my daily…
playlist_add
Jan 5, 2022
How To Set Rules For Yourself So You Accomplish More
It’s time to start setting boundaries for yourself, the same way you set boundaries for other people.
I have set 7 rules for myself that help me become more productive every day:
1.❌Don’t check email or social media until 4:00 p.m. every day.
2.❌Don't take meetings with people who just want to pick my brain. I get a lot of these requests every week, and if I start saying yes, it will snowball.
3.❌No television in the bedroom, and no technology during mealtimes.
4.✅Be healthy. I try to eat healthy and make time to exercise.
5.❌No calls or meetings before 9 a.m. or after 5 p.m.
6.✅Always make time for family.
7.❌NO meetings or calls on Mondays, Wednesdays, or Fridays.
How about you? What are your boundaries?
---------------------
Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com
Let's connect on social!
Linkedin: http://www.linkedin.com/in/jacobmorgan8
Instagram: http…
playlist_add
Jan 3, 2022
How To Master The Art & Science Of Stress Free Productivity With David Allen
David Allen is widely recognized as the world’s leading expert on personal and organizational productivity. The Getting Things Done Method rests on the idea of moving items of interest, relevant information, issues, tasks and projects out of the mind, by recording them externally, and then breaking them into actionable work items. And this allows attention to be focused on taking action on tasks instead of recalling them.
---------------------
Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com
Let's connect on social!
Linkedin: http://www.linkedin.com/in/jacobmorgan8
Instagram: https://instagram.com/jacobmorgan8
Twitter: http://www.twitter.com/jacobm
Facebook: https://www.facebook.com/FuturistJacob
playlist_add
Dec 29, 2021
Three Ways To Battle Entrenched Thinking
It doesn't matter what industry you're in. Chances are, there will always be people around you who are used to doing things the old way. So what can you do to battle that entrenched way of thinking?
Jim Heppelmann, CEO of PTC, gave me some really useful advice for how you can fight rooted thinking:
The first thing that Jim did was make change a part of the company’s brand. In other words, he would create slogans, like Take a Fresh Look that became part of the organization's core values.
The second piece of advice Jim gave me is that if you want to battle entrenched thinking, you need to lead by example.
If you want to unlock creative ways of solving problems, it's got to start with you. As a leader, you should be taking a fresh look and asking questions.
The third piece of advice Jim gave me is to celebrate change, even if change led to failure. If you have somebody in your organization who's trying to do something new, reward the behavior, don't just focus on the result.
You c…
playlist_add
Dec 27, 2021
The Top 10 Future of Work Podcast Interviews of 2021
For years, I’ve been interviewing leaders and experts on this podcast, The Future of Work with Jacob Morgan.
But for some reason, everything felt different in 2021. These experts’ advice and insights became more real and critical to success as organizations and leaders faced unprecedented challenges and change every day.
The future of work is here, and we need to do everything we can to adapt and prepare.
Clearly, you have the same mindset as you listened to the podcast. Here are the top 10 podcast interviews of the year with incredible leaders from around the world.
---------------------
Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com
Let's connect on social!
Linkedin: http://www.linkedin.com/in/jacobmorgan8
Instagram: https://instagram.com/jacobmorgan8
Twitter: http://www.twitter.com/jacobm
Facebook: https://www.facebook.com/FuturistJacob
playlist_add
Dec 22, 2021
3 Things Leaders Do
I've had the opportunity to talk to a lot of great leaders around the world. And I noticed that there are three things that a lot of these great leaders typically do.
✅Take time for themselves Successful business leaders spend time exercising, journaling, meditating, or enjoying quiet time. Whatever it is they do, they always take time for themselves. This is when they get a chance to think big picture and create the vision where they want to go.
✅Have goals Every leader I’ve interviewed has goals. These can be daily goals or big-picture goals for themselves and where they want the organization as a whole to go.
✅Spend time with other people Leaders don’t just spend time with peers and executives. They spend time with people on the front line and with customers. If you want to be a successful leader, make sure you're spending time with people, learning from them, getting feedback from them, and listening to their insights.
---------------------
Get the latest insights on…
playlist_add
Dec 20, 2021
How We Make Decisions, The Behaviors That Keep Us From Goals, and Strategies For Driving Change
Katy Milkman is a professor at the Wharton School of the University of Pennsylvania, host of Charles Schwab's popular behavioral economics podcast Choiceology, and president of the Society for Judgment and Decision Making. In addition, she is the co-founder and co-director of the Behavior Change for Good Initiative, a research center to advance the science of lasting behavior change.
She's also the author of a top-rated book called How to change the science of getting from where you are to where you want to be.
Today we are talking about her research and exploring insights from economics and psychology that can be harnessed to change consequential behaviors for good enhancing leadership skills to unleash employee potential. Learning techniques to change behavior around financial decision making, health decision making and around educational outcomes.
---------------------
Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter a…
playlist_add
Dec 16, 2021
The CEO of Unit4 On Leading With Purpose, Hybrid Work, & The Human Side of Technology
Mike Ettling, the CEO of Unit4, a software company with around 2700 employees in 26 countries that designs and delivers enterprise software and ERP applications including finance management, accounting, talent management, and student management modules.
Today we are focusing on how leaders can create a sense of purpose and meaning for their employees.
__________________
This episode is brought to you by my friends at Unit4 a cloud based enterprise software company which is built around a single premise. Give your people the means to focus on what matters, and the people they serve will benefit. If you want to free your people so that they can focus on the things that matter check out Unit4.com or better yet take a list to the speech their CEO Mike Ettling gave by visiting www.unit4.com/experience4u
---------------------
Get the latest insights on the Future of Work, Leadership and employee experience through my daily newsletter at futureofworknewsletter.com
Let's connect on soci…
playlist_add
Dec 15, 2021
4 Tips To Embrace Your Mistakes
My dad taught me an important lesson: we should all enjoy our mistakes.
It can be hard to have this positive outlook on life, but everyone should learn how to enjoy their mistakes.
Here are some tips on how to start doing it:
Realize mistakes are common. A lot of people forget that nobody is perfect. When you realize that mistakes are common and everybody makes them, it removes some of that pressure from you.
Remember failure is just a state of mind. Failure is ultimately how you think about the mistake that you made. Realize that it happened and that you should move on and progress and go on to the next thing.
Focus on what you learn. Instead of viewing something as a failure, why don't you ask yourself what you learned.
Enjoy, laugh, share, and move on.
------------------
This episode is sponsored by Namely.
Whether you have 50 or 1,000 employees, Namely HR helps you maintain a great experience for the entire employee lifecycle. They offer onboarding, performance management,…
playlist_add
Dec 13, 2021
Digital Body Language: How to Build Trust and Connection, No Matter the Distance Or Platform
Erica Dhawan, entrepreneur, keynote speaker, and the best-selling author of a very timely book called Digital Body Language:
How to Build Trust and Connection, No Matter the Distance. She is best known as the leading authority on 21st-century collaboration and teamwork in a digital-first workplace.
Today we are focusing on how digital body language is all the new cues and signals that have replaced traditional body language.
Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible.
------------------
This episode is sponsored by Namely.
Whether you have 50 or 1,000 employees, Namely HR helps you maintain a great experience for the entire employee lifecycle. They offer onboarding, performance management, intuitive benefits enrollment, and much more - all on one connected platform. Learn more about making the switch to Namely by going to Namely.com today!
----…
playlist_add
Dec 8, 2021
3 Daily Practices Of Perpetual Learners
Be a perpetual learner if you want to future-proof your career.
Being a perpetual learner means understanding and acknowledging that you can’t rely on educational institutions or organizations to teach you everything you need to know to be successful.
A perpetual learner is somebody who takes learning into their own hands. They take their growth and development into their own hands, and they learn how to learn.
They acknowledge that what they learned in the past is not necessarily going to carry them forward in the future.
Here are three daily practices of perpetual learners:
They ask questions
Why is something being done like this? Is there a better way for us to do this? Can we be more efficient with this? Can we save money without having to do this?
They make time to figure out the answer to questions.
They apply the things they learn in their lives and their organization.
Do you do these practices yourself?
---------------------------
Get the latest insights on the Fut…
playlist_add
Dec 6, 2021
Why Some Companies Fail With Technology, The Future Of Collaboration, & The Changing Nature of Talent
Nathan Rawlins is the Chief Marketing Officer of Lucid, a software company with around 1000 employees that designs online visual collaboration applications. Its products are utilized in over 180 countries by more than 30 million users worldwide. Lucid's online applications bring people together over the web from anywhere in the world to work together on a shared canvas.
Nathan joined Lucid in 2017 as the CMO to show the world the benefits of working visually. Prior to joining Lucid, Nathan led worldwide marketing activities for Puppet and helped scale Jive through an IPO as he directed product marketing and brand.
Lucid was named Best Led Companies in 2021 by Inc. Magazine and was named Best Workplace in Technology by Fortune for a second consecutive year.
I have known Nathan for many years. We were reminiscing about how software has changed communication and collaboration for people over the years. The shift has been to social ways of communication more so than collaboration. Comm…
playlist_add
Dec 1, 2021
The Best Career Advice For Young People
Here are my 5 best pieces of career advice for young people.
🥂Taste test When you are young in your career, most of the time you have no idea what you want to do. So try out different jobs before you commit. It’s important that you enjoy what you are doing.
💪Build your own ladder You don't have to follow the template that everybody tells you to follow. You can build your own career. The first step in doing this is to build your own personal brand.
✋Life is too short to be miserable Why would you want to spend any of your time being miserable? If you don’t like your job, do something about it.
🧭Make your own decisions There will be a lot of people who will tell you what they think you should do. You can take feedback of course, but the important thing is to make your own decisions. Ultimately, you have to do what makes sense for you. Nobody is going to look out for you.
👥Be self-aware You need to know your strengths and weaknesses. The more self-aware you become,…
playlist_add
Nov 29, 2021
Bob Chapman, CEO of Barry-Wehmiller on What It Takes To Lead In The Future Of Work
Bob Chapman is the CEO of Barry-Wehmiller, a global supplier of manufacturing technology and services with over 12,000 employees. Bob was named the #3 CEO in the world by Inc. Magazine and Barry-Wehmiller is studied by business schools and organizations around the world because of their unique culture and Bob’s truly human leadership style.
I have had the pleasure of speaking with Bob on many occasions. I had him on the podcast back in 2015, I interviewed him for my book, The Future Leader, and I interviewed him for my online leadership course. Bob truly cares about his people and he feels personally responsible for every single one of them.
He is passionate about truly human leadership, but that hasn’t always been the case. When he first started his career, he led in a more traditional way and stuck to what he learned throughout his MBA journey. But Bob says he had three revelations back in 1997 that “awakened his senses to a higher calling in business”.
-------------------…
playlist_add
Nov 24, 2021
Being In A Relationship Is Like Working For A Company
You need to view working at your company just like being in a relationship.
Whenever you're in a relationship, you're inevitably presented with a choice. Do you keep the relationship going? Is it something that you turn into a long-term relationship?
If you decide you want to fight for that relationship, then you have to fight like hell to make it work. Are you going to overcome the obstacles and work on the problems you're faced with? Then you have to do everything you can.
Working for an organization is the exact same thing. Are you going to try to make things work? Or are you going to jump ship?
Whether you are in a personal or a professional relationship, it is the same thing. You need to decide if it's a relationship worth fighting for. And if it is, fight like hell to make it work.
---------------------------
This episode is sponsored by Workplace from Meta.
Whatever you bring to work to help you be you, Workplace celebrates it. Our familiar features help everyone work tog…
playlist_add
Nov 22, 2021
11 Ways Employees Are Evolving & How You Need To Adapt
I recently shared an image on LinkedIn on the evolution of the employee, and it went bonkers; like it went completely viral. It became the most popular thing that I have ever shared on LinkedIn. It's fascinating because this is something I wrote about in 2014 and the whole concept was looking at how employees are changing and how the idea of employees is changing. And even though I wrote about it in 2014, it was manifesting slower--than Covid hit, and suddenly, this became a reality.
It’s important to go through this evolution so that you can understand what you need to do as a leader, what you need to do as an organization, or even what you need to be doing and thinking about it as an individual contributor.
In the past, employees were working nine to five and we’ve had an evolution towards working anytime. The idea of working nine to five and setting 32 or 40 hours a week is a concept that is probably almost 100 years old.
And why are the hours after five o'clock designated fo…
playlist_add
Nov 17, 2021
Are You An Implementor Or An Owner?
Are you an implementer or an owner?
According to Kate Johnson, president of Microsoft U.S., an implementer is somebody who takes somebody else's vision and actions and implements it. Implementers typically give the accountability and responsibility to somebody else.
An owner is somebody who sets the vision and course of action. They provide clarity on the outcome and how a team or organization can achieve that outcome. Owners also take on the accountability and their responsibility without passing it off to someone else.
If you want to become an owner at your organization, you need to be more accountable for driving change. Volunteer for the tough projects that nobody else wants to take on. Be more humble and vulnerable when it comes to making mistakes and learning from them. And think of where you can create value inside of your organization and as a part of your team.
Implementers keep the ship running. But owners change the world. We need both, which one are you?
--------------…
playlist_add
Nov 15, 2021
Leading W/ Trust, Taking Risks, Creating Success, Seeing Around Corners, & Building a Network
As 2021 ends, I wanted to look back at some of the best leadership advice we heard from our guests over the last year and a half. I interview around 50 guests every year, and I've had the privilege of speaking with many great leaders around the world; these are some of my favorite conversations.
I have picked out some short clips from my interviews with five past guests. These leaders have brought their companies & their people through the pandemic and all the changes that came with it, and they have continued to thrive despite all the challenges they faced.
I hope you enjoy looking back at parts of these conversations and the lessons we can learn from these leaders.
Mark Lashier is the CEO of CPChem, a company that produces petrochemicals and plastics with 5,000 employees worldwide. Chevron owns 50% of the company, and Phillips owns 50%. Mark has served in leadership roles at Chevron Phillips Chemical and Phillips Petroleum for three decades.
Mark explains that being an effective…
playlist_add
Nov 10, 2021
This Is What Empathy Looks Like
I was able to witness first-hand the difference between empathy and sympathy.
Before COVID, I spoke at a lot of events. I had the opportunity to speak at two financial institutions several months apart.
When I went to the first company, I saw one of the executives get approached by a new employee. She introduced herself and told the executive that she was really nervous. She was given big responsibilities and didn’t know if she could handle it.
The senior leader said, “I’m sorry you feel that way, but don’t worry about it, I’m sure you will be fine.”
A couple of months later, I went to the second financial institution and the same thing happened. A new employee approached a senior leader and told him that she was nervous and not sure she could do the job.
The senior leader said, “I remember feeling the same way when I first started working here.” Then he told her all the things he did to overcome those fears and ended the conversation with, “If you ever need any…
playlist_add
Nov 8, 2021
Celeste Headlee On Overworking, Cancel Culture, & How To have Tough Conversations
Celeste Headlee is an award-winning journalist, bestselling author, and speaker. Her TEDx talk has over 26 million views. Her books include Do Nothing: How to Break Away From Overworking, Overdoing, and Underliving and Speaking of Race: Why Everyone Needs to Talk About Race--And How To Do It.
Celeste is a 25-year veteran of public broadcasting. She was a host on NPR and she has also been on PBS and PRI. And during this time in her career she really started researching and figuring out how to have better conversations and how to interview well, that’s when she realized most people are not good at informal conversations--especially difficult ones on topics such as race and politics.
She gave a TED Talk on that topic and it went viral so she wrote a book on the same theme titled, We Need To Talk: How To Have Conversations That Matter. The TED Talk really changed her life and led her down the career path she is on today.
Why we struggle to truly rest
There is a quote from Bertand Rus…
playlist_add
Nov 3, 2021
Rules For Success From The First CEO Of Netflix
Do you have rules that you abide by?
Not long ago, I had the opportunity to speak with Mark Randolph, co-founder and first CEO of Netflix.
According to Mark, there are eight rules for success that his dad created, which he follows every day:
Do at least 10% more than you’re asked. There's no substitute for hard work.
✅Never present your opinions as facts.
✅Be courteous to people both up and down.
✅Don't knock others, don't complain, don't whine about stuff.
✅Don't be afraid to make decisions when you have the facts on which you can make those decisions.
✅Quantify whenever and wherever possible. You can't improve something if you don't measure it.
✅Be open-minded, but also be skeptical.
✅Be prompt. Never show up late.
---------------------------
This episode is sponsored by Workplace from Meta.
Whatever you bring to work to help you be you, Workplace celebrates it. Our familiar features help everyone work together in new ways. To make your place of work a gr…
playlist_add
Nov 1, 2021
The Father Of Emotional Intelligence On How To Manage Your Emotions At Work & Why EQ Is More Valuable Than IQ
Daniel Goleman is an internationally known psychologist and a science journalist, he is, in fact, known as the father of emotional intelligence. He’s also the bestselling author of several books including Emotional Intelligence: Why It Can Matter More Than IQ and Primal Leadership: Unleashing the Power of Emotional Intelligence.
Emotional Intelligence was named one of the 25 Most Influential Business Management Books by Time Magazine and Daniel has been listed among the most influential business thinkers by The Financial Times and the Wall Street Journal.
What is emotional intelligence? Daniel says it is a competence, a workplace ability, that makes you stand out from others and there’s a set of around a dozen competencies within the domain of emotional intelligence including empathy, adaptability, being able to stay positive, being able to inspire others, and keeping your eye on a goal without getting distracted.
Why is EQ critical for leaders and can it be learned
As Daniel…
playlist_add
Oct 27, 2021
6 Levels Of Being An Amazing Listener
Are you a good listener?
There are 6 levels of being a great listener according to Zenger Folkman.
The first level of being a listener is being able to create a safe environment where people feel like they can talk to you.
The second level is being able to avoid distractions like your phone or computer when you are talking to someone.
The third level is seeking to genuinely understand what the other person is saying.
The fourth level is paying attention to the non-verbal cues and body language of the person you are talking to.
The fifth level is being able to show empathy. That means understanding the emotional component of the conversation and putting yourself in the other person's shoes.
And the sixth level is the ability to make the conversation feel collaborative by asking questions to learn more about the topic.
If you really want to be a great listener, you need to practice these levels of listening.
---------------------------
Whether you have 50 or 1,000 employees, Na…
playlist_add
Oct 25, 2021
The Former Co-CEO Of Whole Foods On How To Find Passion & Excitement In The Work You Do
Walter Robb is the former co-CEO of Whole Foods. Back in 1978, Walter started a store called Mountain Marketplace, and in 1991 it was bought by John Mackey and it became store number 12 for Whole Foods. He currently serves on the Board of Directors for Union Square Hospitality Group, The Container Store, FoodMaven, and HeatGenie. He’s also an investor, mentor, and advisor.
Walter found his passion when reading Adelle Davis and books from other early nutritionists and that’s when he started making his own bread. He knew he wanted to contribute to the world and he believed that this could be the way he would do it. And that’s when he started his store.
As Walter shares, finding your passion is an individual journey that every person has to take. And it can be tough because it is easy to feel outside pressure from parents, family, or friends around what they think you should be doing with your life, but you will never be able to be satisfied until you are doing something that you…
playlist_add
Oct 20, 2021
The Difference Between Diversity & Inclusion and Why You Need Both
Diversity and inclusion are not the same thing.
But although they are very different, both are crucial to the success of any organization.
Diversity is simply having a mix of people from different backgrounds, genders, religions, cultures, and ethnicities inside your organization. On the other hand, inclusion is making those people feel like they belong.
Research shows that diversity and inclusion lead to more ideas, better products and services for customers, and improved innovation and productivity.
Diversity and inclusion is something every organization around the world needs, and it's going to start with you demanding it inside your company.
---------------------------
Whether you have 50 or 1,000 employees, Namely HR helps you maintain a great experience for the entire employee lifecycle. They offer onboarding, performance management, intuitive benefits enrollment, and much more - all on one connected platform. Learn more about making the switch to Namely by going to Namely.…
playlist_add
Oct 18, 2021
Former VP of Amazon Shares Insights, Stories, and Secrets From Inside The Company
Colin Bryar is the co-author of the bestselling book Working Backwards: Insights, Stories, and Secrets From Inside Amazon. He’s also the co-founder of Working Backwards LLC and he is the former VP of Amazon. He started working at Amazon four years after the company started and he was there for 12 years, working very closely with Jeff Bezos.
Colin says it was a fantastic experience working at Amazon and during his time there they were inventing and creating a lot of the products we know today like Amazon Prime, Kindle, and Fulfillment by Amazon. The management team that Colin was a part of was also working on building processes within Amazon so that the company could scale 10 and 100x.
He says, “I learned a ton about not only what it what it's like to take an idea on a whiteboard and turn it into a household name, but also how to create simple processes that work across a number of different types of organizations to build in your company and grow fast while we're remaining nimbl…
playlist_add
Oct 13, 2021
Leaders Can't Be Scared to Take a Stance
Leaders are constantly worried about taking a side.
They are always afraid that they might upset their customers or employees.
They don't want other people to disagree with them.
But that's not the big fear we should have.
We should be more afraid of people not knowing what we believe in to begin with.
Especially now with what we're seeing in this new world of work, you can't afford to not take a stance. You need to step up and take a stand, because that's what employees care about. That's what they value.
There's nothing worse as a leader than for your people to not know what you stand for and not know what you care about.
There are 6 trends that are transforming leadership forever do you know what they are and are you ready for them? Download the PDF to learn what these 6 trends are and what you should be doing about each one of them. These are crucial for your leadership and career development in the future of work!
Get the latest insights on the Future of Work, Leadership a…
playlist_add
Oct 11, 2021
The CEO of Newell Brands on What It Really Looks Like To Put People First As A CEO
Ravi Saligram is the President & CEO of Newell Brands a global manufacturer, marketer, and distributor of consumer and commercial products. The company has 30,000 employees and it’s brands include a lot of household names such as Sharpie, Rubbermaid, Paper-Mate, Crock-Pot, and Coleman.
Ravi has been the CEO at Newell Brands for 2 years now, and looking back at when he first arrived he says the company was in the throes of a turnaround and in the middle of a merger. So he had a huge undertaking from day one. He shares that there were a fair number of integration issues, employee turmoil, and bringing two cultures together was challenging.
After the merger the company had around 110,000 skews,49 ERP systems, thousands of apps, 400 websites, and thousands of legal entities. And all of these had to be chipped away at, as it was just way too complex and unnecessary.
It was a lot of work, but Ravi says it has been an amazing journey. As a new CEO coming into a company with so many thing…
playlist_add
Oct 6, 2021
How To Be A 37x Better Leader
You can be a 37 times better leader than you are now, and it won’t require a crazy massive transformation.
All you have to do is improve yourself 1% a day. By the end of the year, you will be 37 times better.
And this doesn't just apply to leadership, this can apply to anything.
It means taking 10 to 15 minutes a day to watch or listen to something new to learn a new skill.
It means recognizing an employee for the hard work they’ve been doing.
It means spending time with someone who doesn't look like you, act like you, think like you, behave like you, or even believe in the same things you believe.
It means saying “I don't know” during a team meeting to embrace humility and vulnerability.
It means having a conversation with somebody and truly listening to them, not just hearing them.
That's what 1% a day looks like. Being a better leader doesn't have to be hard. Improving anything doesn't have to be hard.
---------------
There are 6 trends that are transforming leader…
playlist_add
Oct 4, 2021
How This Company Is Reimagining Employee Recognition & Experience | Taylor Smith & Jacob Morgan
Taylor Smith is the co-founder and CEO of Blueboard, the world’s leading experiential rewards and recognition platform that helps companies celebrate their employees. The company was founded in 2014 and they currently have 150 employees around the world.
Employee experience and recognition has been at the forefront of conversations in the business world for a while now, but it’s never been more important than this past year and a half. And one company that is helping leaders around the world find better ways to recognize, celebrate, and reward employees is Blueboard.
A different way to recognize and reward employees
For many companies the way that they show appreciation to employees is through company-wide awards, swag like mugs and shirts, and gift cards. And while all of these things are good, it may not be what employees most want or need.
As Taylor shares, “People show up to work every day and what do they do? They're spending all their time and their energy, and they're…
playlist_add
Sep 29, 2021
What Defines An Entrepreneur Is What They Do When Told "No"
What defines an entrepreneur is what they do when they are told “NO”.
Entrepreneurs get more competitive when they get rejected. They don’t shrivel away or cower in the corner and quit.
They want to know what they did wrong and why they were told no. They learn from the experience, improve on their failures, and move forward.
To them, failure is never the end of the journey.
This mindset is what separates entrepreneurs from everyone else.
------------
This episode is sponsored by my friends over at Perceptyx
Perceptyx helps enterprises get a clear picture of their employee experience with a continuous listening and people analytics platform aligned to key business goals. With the industry’s largest portfolio of survey types – including engagement, DE&I, lifecycle, 360 feedback, pulse, and more – now you can see not only what’s going on today, but how to move forward tomorrow with insights and prescriptive actions for every level of the organization.
Given our u…
playlist_add
Sep 27, 2021
Advice From The CEO Whisperer On What To Do With Toxic Employees, How To Set A Vivid Vision, & How Leaders Can Improve
Cameron Herald is the bestselling author of several books including Meetings Suck and Vivid Vision: A Remarkable Tool for Aligning Your Business Around a Shared Vision of the Future.
He is the former COO of 1-800-Got-Junk and in the six years he was in that position he brought the company from $2 million to $106 million in annual revenue and the company was named the #2 company in Canada people wanted to work for.
Cameron is also known as the CEO Whisperer and he has coached a lot of leaders around the world. When it comes to looking for a coach, Cameron says leaders have to know what they are looking for because, “the world's littered with coaches right now. And you have to be very careful and understand what it is you're selecting.” Cameron focuses on the entrepreneurial operations, execution, and culture space. He teaches CEOs how to build world-class company cultures in order to propel growth.
He compares business coaches with sports coaches and says just as you would have…
playlist_add
Sep 22, 2021
Real Life Tips for Practicing Empathy at Work
Empathy is one of the cornerstones of leadership.
The first thing that you need to do to practice empathy is take a step back and learn to listen. Don’t respond too quickly, take time to digest and process the information.
The next step is to be aware of your emotions.
Research shows that to practice empathy, you either need to be in a neutral state or the same state as the person who is coming to you.
The last technique is taking the opposite perspective.
Try to take the other person's perspective and argue against yourself a little bit. Try to challenge your initial assumptions.
Practicing empathy will greatly improve your leadership and the employee experience in your organization.
------------
This episode is sponsored by my friends over at Perceptyx
Perceptyx helps enterprises get a clear picture of their employee experience with a continuous listening and people analytics platform aligned to key business goals. With the industry’s largest portfolio of survey types…
playlist_add
Sep 20, 2021
How To Crush Adversity with the Leadership Techniques of America’s Toughest Warriors
Jason Redman is a Retired Navy SEAL Lieutenant, motivational speaker, and the bestselling author of Overcome: Crush Adversity With The Leadership Techniques Of America’s Toughest Warriors.
Jason grew up in a family that was very patriotic and enjoyed serving their country, so he heard about the military early on and from about the age of 12 he knew he wanted to do special operations. There was something about the Navy SEALs and the fact that it is the hardest training in the entire U.S. military that piqued Jason’s interest. People told him he would never make it, but that just pushed him even more to reach that goal. After he graduated high school he headed to Boot Camp.
“SEAL training is legendary and it's difficult. And it's been that way from the very beginning all the way back in World War II. And interestingly enough, it's pretty much maintained the core of what that training was back then. And even today, SEAL training has a 75%- 80% failure rate. So attrition rate, alm…
playlist_add
Sep 15, 2021
Why Storytelling Matters at Work
Ever wonder why I tell stories in the talks I give?
When someone asks me how I got involved with the future of work, I could give statistics and say, “13% of employees around the world are engaged and I had bad jobs working for other people, and now I'm doing what I'm doing.”
Or…
I can tell my coffee story where my excitement for being called to the corner office of a CEO was crushed by a cup of Starbucks …
Which one do you think has more impact?
When you think about great communicators, one thing they all have in common is storytelling.
People have been telling stories since the dawn of time.
It's why when you were a kid, you wanted your parents to read you a story before bed.
It's why your kids now want you to read them a story before a bed.
We all love stories. It’s just part of being human.
------------
This episode is sponsored by my friends over at Perceptyx
Perceptyx helps enterprises get a clear picture of their employee experience with a continuous list…
playlist_add
Sep 13, 2021
Simon Mainwaring On The Business Revolution That Will Save Our Future
Simon Mainwaring is the bestselling author of We First and Lead With We: The Business Revolution That Will Save Our Future, which comes out in November. He is the founder & CEO of We First, Inc. and he was a finalist for Global Australian of the Year in 2015.
Simon’s first book came about after the global economic meltdown when he heard a speech from Bill Gates from the World Economic Forum. Bill Gates talked about how the private sector needed to play a bigger role in social change and that really hit home with Simon. He wrote his first book, We First: How Brands and Consumers Use Social Media to Build a Better World, to help companies rethink their strategies and practice capitalism in a way that produces profit but also benefits the planet and communities around the world.
What is the future of work
As Simon shares, prior to covid we had defined separation between work and life, but since the pandemic that line has dissolved. Work has infused our life and life has infused our w…
playlist_add
Sep 8, 2021
Two Ways AI Will Take Our Jobs
Jobs aren’t like keys--You don’t just lose them, they get taken away from you.
Some people are worried about losing their jobs to technology, but what really happens is that their jobs get taken away because of technology.
There are two ways this can happen.
The first way is if the company consciously decides it wants to replace humans with robots and that it no longer wants humans running the organization.
Thankfully, what we’ve been seeing is the opposite.
We see organizations like Accenture that automated 10,000 jobs but didn't lose a single person. They upskilled all of their employees.
The second way is if you let AI take your job. This happens if you just watch the world change and do nothing.
You have to become a perpetual learner. You have to learn how to learn. You need to be able to apply those things frequently and do it quickly.
You need to future-proof yourself. You can't rely on companies and educational institutions to teach you everything you need to know…
playlist_add
Sep 6, 2021
Keith Ferrazzi On Competing In The New Work World & Leading Without Authority
Keith Ferrazzi is the bestselling author of multiple books including Leading Without Authority, Never Eat Alone, and his newest book, Competing in the New World of Work. He is also the Chairman of Ferrazzi Greenlight and it’s Research Institute.
Keith and the co-authors of Competing in the New World of Work conducted a huge research project to find out how organizations around the world were reacting to changes happening because of the pandemic. He says, “What we were looking to capture was a methodology and a roadmap on how the best and brightest leaders and organizations were reinventing their companies, reinventing their leadership style, reinventing their workplace, during the pandemic, in a way that would be sustainable, to allow us to meet the incredibly new volatile world that we live in.”
This research resulted in the book and a methodology, called radical adaptability, that looks at four elements of leadership that are crucial for this new world of work.
The radical a…
playlist_add
Sep 1, 2021
Red Flags To Spot Self Serving Employees
Self-serving employees are those who are typically just in it for themselves.
They don't care who they have to step on or what they need to do to climb the corporate ladder.
There are a few ways to figure out who amongst your employees are self-serving:
They are always blaming other people. A self-serving person will always try to make other people look bad to make themselves look good.
They always take control of meetings. There's always one person who wants their voice to be heard, "My opinion is right, your opinion is wrong.”
They are too competitive. Competition is great, but if you’ll do anything to win, like lying or cheating, then it’s taking it too far.
If you have someone like this, no one will want to be a part of your team or organization.
This episode is sponsored by Perceptyx.
Perceptyx helps enterprises get a clear picture of their employee experience with a continuous listening and people analytics platform aligned to key business goals. With the industry…
playlist_add
Aug 30, 2021
CEO of Baker Hughes On Merging Different Cultures & Taking A Stance On Societal Issues
Lorenzo Simonelli is the Chairman, President, and CEO of Baker Hughes, a $20 billion energy technology company with 60,000 employees in 120 countries around the world.
Prior to Baker Hughes Lorenzo served as President and CEO of GE Transportation, CFO of the Americas for GE Consumer & Industrial, and General Manager, Product Management for GE Appliances, Lighting, Electrical Distribution, and Motors.
It is a very different experience for leaders today than it was decades ago. With the advent of social media, sites like Glassdoor, Smartphones, etc...everything they do and say is out there for the world to see and they are constantly scrutinized and analyzed. As Lorenzo shares, unlike in the past, the role of a leader now is 24/7. He is aware of the constant feedback and analysis and says he is a humble person and he tries to do the right thing on an ongoing basis. He treats people with respect and leads in a genuine way. And so when people critique him it doesn’t get to him as muc…
playlist_add
Aug 25, 2021
Why Leaders Need a Growth Mindset
Does your leader have a growth mindset or a fixed mindset?
There are a few ways you can find out.
Leaders who have a fixed mindset place a very high priority on looking smart. They believe people can't change.
If you work for a manager or a leader who doesn't believe in embracing vulnerability or admitting that they don't know something, your boss has a fixed mindset.
On the other hand, if you work for a manager or a leader who believes in getting feedback and encourages learning, experimenting, and curiosity, your boss has a growth mindset.
Imagine being under constant pressure at work every day and feeling that every word that comes out of your mouth has to be correct. That's a horrible kind of culture to be in.
This is why leaders need a growth mindset.
Now more than ever we need to take a step back to define what it means to be a leader and what great leadership looks like. But this isn’t easy to do. In fact, many business leaders struggle with this. You cannot become and…
playlist_add
Aug 23, 2021
The CEO of Qlik Shares Two Things That Hold Leaders Back From Greatness
Mike Capone is the CEO of Qlik, a business intelligence company that provides end-to-end cloud data integration and data analytics solutions for organizations around the world. Mike leads a team of over 2,600 people around the world.
Mike’s experience as a leader started at the age of 24 when he was working in IT and he says he was totally unprepared for it. At the time he had no training, no experience, and he found it very intimidating at first. But with time, advice, and on the job learning he figured things out.
He says that his progression from an entry level leader to being the CEO leading over 2,600 people came about because of hard work, a willingness to volunteer for the hard jobs, and the ability to help others be successful.
The things that made a difference in Mike’s career
Jamie Dimon, the Chairman and CEO of JPMorgan Chase, is a leader that Mike really respects and someone that he has watched for a long time. In an interview Jamie shared that when it comes to succ…
playlist_add
Aug 18, 2021
Learn How To Learn
There used to be a time where graduating from school was enough for you to be successful in life and in work.
And when you worked for a company, it too, would teach you everything you needed to know.
But today, that’s no longer the case.
Today, you can't rely on educational institutions and companies to teach you everything you need to know to be successful.
You need to be more accountable over your personal and professional development.
You need to learn how to learn.
Especially in this rapidly changing world of work, you’ll likely need to reinvent yourself multiple times during the course of your career.
What do you do to keep learning?
Now more than ever we need to take a step back to define what it means to be a leader and what great leadership looks like. But this isn’t easy to do. In fact, many business leaders struggle with this. You cannot become and build what you don't define. In the PDF you will get a framework you can follow and also see how some of the world…
playlist_add
Aug 16, 2021
Martin Moore Of No Bullsh!t Leadership Shares How To Be An Exceptional Leader
Martin Moore is the author of the upcoming book, No Bullsh!t Leadership, and the host of the podcast with the same name which has been downloaded more than 1.4 million times and has listeners in over 70 countries. He is also the former CEO of CS Energy and he currently runs Your CEO Mentor with his daughter, Emma.
Martin wrote his book because there are so many books out on the market that teach desirable attributes that leaders should have, but he didn’t find anything out there that shows leaders how to actually implement these ideas. He wanted to create a practical guide that would help leaders figure out how to be more transparent, how to be expert communicators, how to deal with conflict, etc…
As Martin has witnessed personally there are a lot of leaders out there who attend training programs and they come back motivated and inspired by all of the things they have learned, but when they get back to work nothing has actually changed. So they think they are doing better becaus…
playlist_add
Aug 11, 2021
How Should We Prepare For The Future Of Work
Business is very much like the game of chess. We need to prepare for a lot of different scenarios.
We do this in our personal lives all the time.
When we think about buying a house or having a kid, we think through everything--what's going to happen to the property value? What should my child study when they grow up? I wonder who they're going to marry? We like to think about different scenarios.
But for some reason in business, we don't think about different scenarios, we only think about one scenario.
We need to do a better job of thinking of multiple business scenarios and preparing for all of them.
(This is a clip of my conversation with Vicente Fox, former president of Mexico)
Now more than ever we need to take a step back to define what it means to be a leader and what great leadership looks like. But this isn’t easy to do. In fact, many business leaders struggle with this. You cannot become and build what you don't define. In the PDF you will get a framework you can foll…
playlist_add
Aug 9, 2021
CEO of Angi On Going From Entrepreneur To Billion Dollar CEO, Creating A Great Culture, & Leadership Lessons Learned
Oisin Hanrahan is the CEO of Angi, the parent company of Angie’s List, HomeAdvisor, and Handy. He is actually the co-founder and former CEO of Handy before it was acquired by Angi, and now he leads the $8 billion company with around 5,000 employees.
When he was just 19 years old he founded a real estate company in Budapest and ran that for 6 years. Later on he came to the US and attended Harvard Business School, but he and his Handy co-founder both dropped out to launch the business in 2012.
Oisin truly enjoys the CEO role. As he shares, “I relish the opportunity to set the culture, to set the values, to really think about how we're recruiting people, how we're rewarding them, how we're recognizing them. And I think that that's something that I really enjoy, you know, it's something that I really like to get into.”
And he wants everyone on his team to love their job as much as he loves his. Oisin has a bi-weekly meeting with new team members and during the meeting he sits down…
playlist_add
Aug 4, 2021
How to Excel at Multiple Communication Mediums
Great leaders are amazing communicators.
But with all the technology out there, how do you know what platform to use for each message, and how to effectively use that medium?
Here are a series of questions to think about when you are trying to decide how to communicate effectively.
1-What is the message you are trying to convey?
Consider what you want other people to take away and how they should feel after receiving your message.
2-Who is receiving the message?
Communicating with one person is different than communicating with an entire team, just like talking to new employees is different than talking to employees who have been at the company for years.
3-Do you need feedback?
If you want some kind of feedback, a personal meeting might be your way to go. Urgent concerns or clarifications might require speaking up in a meeting and asking your question.
4-What is the culture of your audience?
Different tools, technologies, or customs that work in your part of the world might…
playlist_add
Aug 2, 2021
Creating a Culture of Reinvention By Removing Rules, Giving Freedom, & Hiring and Paying The Best People Well
Erin Meyer is the co-author of No Rules Rules: Netflix and the Culture of Reinvention, which she co-authored with Reed Hastings, the founder and CEO of Netflix. She is also the author of The Culture Map and a professor at INSEAD.
For the book, No Rules Rules, Erin spent a lot of time observing the corporate culture inside of Netflix, she interviewed employees, and got first hand stories of how the company values started from Reed himself. Netflix definitely has a unique culture and an interesting way to give employees freedom. While not every company can use their method of autonomy, there are lessons we can all learn from how they operate.
What led Erin to write No Rules Rules
Erin’s first book, The Culture Map, came out in 2014 and it dove into the topic of how people of different backgrounds and cultures can work together harmoniously and effectively. The book really took off over the next few years and in 2016 Erin received an email from a fellow Peace Corps volunteer who was…
playlist_add
Jul 28, 2021
Be the Change You Want to See Inside Your Organization
Are you struggling to see change inside your organization?
Just like brushing your teeth or working out in the gym, seeing change doesn’t happen overnight. It is a very slow process and has to start somewhere.
So be the change you want to see inside your company.
Lead by example so that other people can see you and start imitating you. Show the people in your organization that the changes you want to see are attainable.
playlist_add
Jul 26, 2021
How To Overcome Imposter Syndrome & Lead With Courage From The President Of Microsoft US
Kate Johnson is President of Microsoft US, a $45 billion division including all of Microsoft’s solutions, services, and support revenues across public and private sectors in the United States. Kate is responsible for a team of 10,000 people and she has been very involved in Microsoft’s culture journey led by CEO Satya Nadella.
Prior to Microsoft Kate served as the Chief Commercial Officer for GE Digital. She has held several key senior leadership roles at GE, Oracle, Red Hat, and Deloitte Consulting.
Kate believes that leadership is a state of mind, it’s not about how many people you lead or your seniority level, it’s about the characteristics and skills you demonstrate on a day-to-day basis. You can be a leader if you are an individual worker without anyone reporting to you directly just as much as someone can be a leader with thousands of employees reporting to them.
Important experiences for anyone aspiring to be a senior leader
Kate has a very diverse background when…
playlist_add
Jul 21, 2021
How to Give Feedback that Allows for Learning
Your attitude and approach towards feedback says a lot about the type of mindset you have.
As a leader and a manager inside of your organization, having a growth mindset means that you give feedback in a way that allows your employees to grow and learn new things. You're not insulting them, bashing them, or putting them down because that doesn't allow room for growth or learning.
The first step in doing this is making sure that we actually give feedback on a regular basis. Most organizations give annual performance reviews, which no longer makes sense. Your company should have regular check-ins and regular conversations to provide feedback.
As a leader, you also want to make sure you encourage your employees to practice self-reflection. If you know the answer to something, don’t just give it to others. Let your people figure things out on their own--that's where the learning and growth happens.
playlist_add
Jul 19, 2021
Why The Future of Work Is Hybrid Work: Insights from the CEO of IWG, Mark Dixon
Mark Dixon is the founder & CEO of International Workplace Group (IWG), formerly known as Regus, the world’s largest provider of flexible workspace solutions. They have over 3,300 locations and 15,000 team members in 120 countries around the world.
Mark has a unique and diverse background leading up to his current role. He actually dropped out of school at the age of 16 to start a business delivering sandwiches by bicycle. He has been a logger, a miner, a barman, an investor, and a door-to-door encyclopedia salesman--all before founding IWG in 1989.
He always knew he wanted to go into business, but he also realized early on that he needed experience and training and that’s definitely what he got throughout every job he had. He learned other languages, he tried multiple different roles, he soaked up what he could from the people he worked with--and all of it led him to his current position.
As Mark shares, “I've worked with some fantastic people, either within the companies or…
playlist_add
Jul 14, 2021
5 Things Great Leaders Don't Do
Pick up any leadership book that's out there, including mine, and you'll find a list of things leaders do.
But have you ever wondered about the things great leaders DON’T do?
1. They don't ignore criticism. Successful leaders are willing to take that criticism and feedback and use it as an opportunity to learn and grow.
2. They don't let their emotions take control of them. Great leaders don't make rash decisions or blow up when something goes wrong.
3. They don't avoid responsibility for their choices. A great leader is able to stand by their actions. Even if they make a mistake, they acknowledge it and take responsibility.
4. They don’t break their commitments. Great leaders stand by their word. If they say they’ll do something or be somewhere, then they do it, and they show up when they need to be there.
5. They never say never. Great leaders look forward and constantly consider the big picture. They don't limit their thinking by saying, we're never going to try that, th…
playlist_add
Jul 12, 2021
The 4 Mindsets & 5 Skills To Lead Effectively In A Post Covid World
I remember when I first got asked to give a talk on my new book The Future Leader.
The book wasn't even done yet but the company that brought me in was really excited to be the first one in the world to hear the research, the ideas, and the concepts that I spent the past 18 months working on.
To say I was nervous was a bit of an understatement.
I never shared this stuff with anyone before!
But, it ended up being one of my favorite presentations I've given and I wanted to share it with you. I hope you enjoy it.
What does it take to lead in the future of work? For my new book, The Future Leader, I interviewed over 140 of the world's top CEOs and surveyed nearly 14,000 employees in partnership with LinkedIn to identify 4 crucial mindsets and 5 essential skills to lead in a post-covid world. "Whether you're a current or future leader, this book is one that you should read and keep near you." Ajay Banga, CEO, Mastercard. Click here to grab a copy for yourself and your teams, you'll be…
playlist_add
Jul 7, 2021
The Future Leader Q&A with Jacob Morgan
I have written four books, and The Future Leader was the hardest book to write. The research and logistics that went on for this book were very long and thorough.
People have asked me a couple of things with regards to the book. In this video, I share why I wrote the book, the reason behind using the lighthouse as a book cover and a symbol for leadership, and what leaders of today must do to prepare for the future.
If you have any questions about the book, drop them in the comments below or send me a personal message.
You can order your copy here: http://getfutureleaderbook.com/
playlist_add
Jul 5, 2021
We Don't Need More Leaders, We Need Better Ones
Most business leaders around the world are not good leaders...
They aren't bad people, but their approaches to leadership are simply put...obsolete.
We can especially see this quite clearly with what has been going on with Black Lives Matter, COVID-19, and the ongoing fight against racism and social injustice.
To give you an analogy, it's a bit like trying to fly a modern-day passenger plane while being trained on an original Wright Brothers plane.
There's a chance you might get the plane in the air, but you won't go far.
Leadership around the world is failing us.
Consider some of these sobering statistics take from my book, The Future Leader:
* 80% of employees say they can do their jobs without their managers and say their managers are not even necessary (Ultimate Software and Center for Generational Kinetics).
* Almost half of 2,257 survey respondents said they could do their jobs better than their boss (Randstad).
* 60% of employees have left or are considering leaving…
playlist_add
Jun 30, 2021
Creative Problem Solving
Oftentimes inside of our companies, we've been doing things for decades just because we've been doing them for decades. It's important for us to break away from that cycle and start thinking about creative new ways of doing things.
One thing you can do is write down all of your ideas, like a brain dump. Put all your ideas on paper and just see what comes out of your head. The reason this is crucial is because when you can write down your idea and conceptualize it, you really think through a lot of stuff. And you spend less time worrying about pretty pictures or making things look nice.
After your brain dump, you can look for common patterns. And once you clump these things together, turn it into a six-page document, flesh out all your ideas, and let other people take a look at it and give their feedback.
playlist_add
Jun 28, 2021
How to Future Proof Your Life and Your Career
After graduating from college with honors and a dual Bachelors degree in economics and psychology, I was excited to join the corporate world. I had dreams of one day becoming the CMO of a large organization. At my first job out of college I was promised that I would be working on amazing projects and traveling the country meeting with executives and entrepreneurs. Instead, I was stuck doing data entry, cold calling, and PowerPoint presentations. One day the CEO of the company asked me to go buy him a cup of coffee, that was the last job I ever had. Since then I have been passionate about the future of work and designing great employee experiences.
This happened to me, but I’m not special. There are millions of people who feel this same way about their managers and their organizations every single day. We have built our organizations on outdated processes, procedures, and ways of thinking about work for the past 100+ years. It’s no wonder that so many people around the world don’…
playlist_add
Jun 23, 2021
CEOs Say This is The #1 Trend Impacting The Future of Work
I've talked to a lot of executives and CEOs of companies around the world, and consistently the top trend they tell me that's going to impact and change the future of work is technology.
The reality is, technology is unavoidable. It’s all around us: in our home, in our office, in our cars, and even in our pocket. Which is why it's so important for us to be able to be friends with technology and not be scared of it.
As a leader, you shouldn’t shy away from technology. You have to learn the new technologies that can greatly impact your organization. You don’t have to be an expert in technology, you just have to recognize its potential. You can even hire people knowledgeable in technology. But the important thing is to embrace it and don’t ignore it.
playlist_add
Jun 21, 2021
Crucial Life & Leadership Lessons From Sébastien Bazin, CEO of Accor
Sébastien Bazin is the Chairman and CEO of Accor, the largest hospitality company in Europe and the 6th largest worldwide with 5,100 locations in 110 countries. Sébastien leads a huge team of over 280,000 people, and they add around 80,000 new employees each year.
Sébastien says he never dreamed of being a CEO, it definitely wasn’t his original plan. All he knew was he didn’t want to go into the family business, which was a real estate company his family had owned for five generations. He wanted to do his own thing and carve his own path.
He spent some time studying in Paris and then he moved to New York to work on Wall Street as a financial analyst. He tried his hand at stock trading and investment banking in New York as well. He spent some time working in San Francisco until the market crash in 1991, then he moved to London.
Eventually, he became a board member of Accor, and as Sébastien describes himself at that time he was, “very vocal and long shareholder, probably na…
playlist_add
Jun 16, 2021
How to Pick the Right Technology for Your Team
Consider some of the technologies you use in your personal life. Think about how easy it is for you to do things like communicating with people, share information, and stay on top of what's going on. Now think about what it would be like if you had similar technologies that you could use inside of your organization. How much easier would it be for you to get stuff done?
This is why many organizations that have strong technology initiatives involve employees in the process of figuring out the best technologies to use. Teams need the right technology to succeed. You can achieve this by getting feedback and perspectives of the employees inside your organization around the technologies that will benefit them the most.
playlist_add
Jun 14, 2021
Bestselling Author BJ Fogg on How to Change Your Life With Tiny Habits
BJ Fogg is the bestselling author of Tiny Habits: The Small Changes That Change Everything and the founder and director of The Stanford Design Lab, where he has directed research for over 20 years.
Back in 2002, BJ wrote a book called Persuasive Technology about how computers can be designed to influence attitudes and behaviors, which is still relevant nearly 20 years later. He was also named a “New Guru You Should Know” by Fortune Magazine.
A lot of times we resist change, especially when it comes to leadership because we believe it will take huge steps, big commitment, and a lot of willpower. But BJ’s Tiny Habits method proves that’s not true.
A different way to think about habits
Growing up BJ recalls how he was taught to make a change or improve in some way. It was all about setting a really high goal and using willpower and a lot of discipline to reach that goal. But as an adult, he found that it wasn’t working that way. And, as hacking things was something he had do…
playlist_add
Jun 9, 2021
Growth Mindset vs Fixed Mindset
The idea of a growth mindset was created by a professor named Carol Dweck. She defines it as a belief that there is always room for improvement. Unlike the fixed mindset where you think that your talent and intelligence are fixed and can’t be further improved.
If you're able to embrace the concepts of having a growth mindset, you’ll be much farther ahead than your peers and even than some of the people you work for. With things changing so quickly, it's important for us to be able to grow, to learn new things, to become better at certain things, and to not maintain that fixed mindset mentality.
playlist_add
Jun 7, 2021
Why Leaders Need To Think Like Futurists & What That Looks Like
Dr. Margaret Heffernan is the author of six books including Willful Blindness: Why We Ignore the Obvious At Our Peril and Uncharted: How to Map the Future and Professor of Practice at the University of Bath. Margaret also has a TED Talk called The Human Skills We Need in an Unpredictable World which has been viewed over 3.6 million times.
Before getting involved in business Margaret produced programs for the BBC for 13 years. She is currently Lead Faculty for the Forward Institute’s Responsible Leadership Programme and she also mentors CEOs and senior executives at major global organizations around the world.
While Margaret was writing Willful Blindness and a short book for TED called Beyond Measure she noticed that she kept having weird conversations with people who were asking her a lot of questions about the future. What’s going to happen with Brexit? What’s going to happen with Trump? Will there be another banking crisis? And it was during this time that Margaret realized t…
playlist_add
Jun 2, 2021
What it Means to Be Service Oriented Towards Your Leader
Everyone must learn how to serve their leaders. Service to leaders essentially means helping make your boss look good. This doesn't mean sucking up--the goal is to help make your boss's job easier so you can progress together.
Serving your leaders starts with having a good relationship with them. If you don't have a good relationship with your leaders, it's difficult to serve them.
A lot of companies around the world are shifting in this direction, but you can also help initiate some of these things yourself as an employee who isn’t in a leadership position. You can ask your leaders to have regular check-ins, frequent discussions to share updates, and to help make sure that you are both progressing. Having a good relationship with your leader means you also understand their perspective.
playlist_add
May 31, 2021
5 Self Sabotaging Behaviors That You Need to Stop Now
Self-sabotage is how we hurt ourselves, whether consciously or unconsciously, and keep ourselves from achieving our plans, goals, and dreams. Many, if not all of us, have sabotaged ourselves in one way or another. But the good news is, we can overcome sabotaging behaviors, it just takes self-awareness and effort.
There are five common self-sabotaging behaviors that we need to be on the lookout for.
Negative self talk
When you make a mistake or fail at something, what does your self-talk sound like in your head? Do you build yourself up or do you tear yourself down. A lot of us struggle with negative self-talk, the voice in your head that says “you’re dumb, how could you do that” or “you will never be able to figure this out”. It is easy to default to this kind of talk, but if you don’t work to overcome this it can hold you back and keep you from success. No one is going to be your #1 cheerleader in life but you.
If you struggle with this it is important to be aware of i…
playlist_add
May 26, 2021
Using Meditation to Practice Self Awareness
One way to practice self-awareness is with meditation. It slows down your breathing and thinking and allows you to be more in tune with how you're thinking, how you're feeling, what's going on around you, and it really helps make you more self-aware.
Meditation can also help you take breaks. This can serve as your rest when you are stressed or tired from work. The goal is to be able to meditate for 20 minutes straight.
Personally, I find it hard to meditate for 20 minutes, so I started with shorter meditations and try to increase my focus and time.
Have you tried meditating?
playlist_add
May 24, 2021
Former CEO of GE Jeff Immelt on Lessons Learned, Working With Jack Welch, & Dealing With Critics
Jeff Immelt is the former CEO of General Electric and author of the new book: Hot Seat: What I Learned From Leading A Great American Company.
Jeff has had a lot of critics over the years and stepping into a role after the legendary Jack Welch was not an easy task. In his 16 years leading GE as the CEO he had to lead the company through 9/11, the financial crisis, and the 2011 meltdown of the Fukushima’s nuclear reactors--which were designed by GE. He definitely knows what it’s like to lead under pressure.
Why Jeff wrote his book (he almost didn’t)
Jeff admits that his career didn’t end the way he wanted it to. As he shares, “I was just unhappy, I felt like the whole narrative around GE had been lost. And that, you know, truth equals really facts plus context. And I felt like the context had been lost. So one of the reasons why I wrote it is, I wanted to tell a more complete story. I didn't want it to be defensive, I wanted it to be complete.”
Jeff, who is also a Lecture…
playlist_add
May 19, 2021
How to Implement New Collaboration Tools
In our rapidly changing world of work, it's important for us to be able to use technology to collaborate quickly and efficiently so that we can make better decisions.
There are a lot of benefits that come from using collaboration tools, and if your organization isn’t using them yet, you should start now. There are a few things that you can start doing:
1. Make collaboration tools part of your daily routine. Use the right tool for the job--make sure you aren’t always using video calls when you can just post a message in a group chat.
2. Set ground rules or standards for how your team is going to use the different types of technologies. Everyone has to be on the same page.
3. Teach your people how the tools will help them be more efficient and productive. It's important for employees to understand the benefits of using collaboration tools.
All these things make a dramatic impact on your organization.
playlist_add
May 17, 2021
Crucial Questions The CEO of TaskRabbit Asks Herself In Order To Make Decisions
Ania Smith is the CEO of TaskRabbit, an online and mobile marketplace that matches freelance labor with local demand. She became CEO back in August of 2020, prior to that she held roles such as Director, Head of Courier Operations at Uber, Head of Operations, Host Services for Airbnb, and Director of Strategic Partnerships & Merchandising Strategy at Walmart--just to name a few.
One of the things that Ania says has helped her get to where she is now is her broad experiences living and working in four different continents. She has been able to work across many countries, cities, companies, and roles and that diverse background has taught her a lot. She has been able to meet new people, experience different cultures, and pick up new skills over the years.
Another way her unique background has helped is with figuring out what she wants to do in life. Ania says, “A lot of times, they'll say, you know, follow your passion. But that's really hard because oftentimes, we don't know what ou…
playlist_add
May 12, 2021
Three Big Barriers to Collaboration
There are three main barriers to collaboration:
👉HIERARCHY
If your organization is built like a pyramid where information has to flow bottom-up or top-down, it won’t do well with collaboration.
👉FEAR
Part of collaboration means speaking up and having confidence in yourself. Sometimes employees are scared, which keeps them from really collaborating or communicating effectively.
👉 OVER-COLLABORATION
This occurs when you need to get someone else's input for every idea and every small thing you're trying to do. Over-collaboration is just as harmful as not collaborating.
We often see these common barriers inside organizations when it comes to collaboration. But if you know what the barriers are, you'll have a good sense of how to deal with them if they come up and can handle them quickly.
playlist_add
May 10, 2021
Greg McKeown On How To Get Effortless Results & Make It Easier To Do What Matters Most
Greg McKeown is the bestselling author of Essentialism: The Disciplined Pursuit of Less and his new book Effortless: Make It Easier To Do What Matters Most. He is also the host of the popular podcast, What’s Essential, which has featured guests like Matthew McConaughey, Ariana Huffington, Jay Shetty, and Maria Shriver.
We all know life is hard, in multiple ways. We’ve all experienced challenging times, especially over the past year. But, as Greg points out, we tend to make things even more complicated for ourselves than we need to, and it can ultimately lead to burnout.
In his book, Effortless, Greg shares why achieving results doesn’t have to be as hard as we make it, whether in our personal lives or at work.
Why we need to get rid of the phrase “work hard, play hard”
This phrase, Greg says, gives us the idea that important work can’t be fun, easy, or enjoyable. It suggests that you have to be exhausted, self-sacrificing, and overworked in order for you to be doing som…
playlist_add
May 5, 2021
Viewing Problems as Opportunities
As the future is rapidly changing, leaders must be able to adapt the growth mindset instead of having a fixed mindset. Leaders must be able to learn and adapt to any changes and challenges that come their way.
Remember, everyone faces challenges. Everybody has bad days, but the difference is how you overcome these challenges. You don't know everything, but you can learn everything.
What would have happened if some of the world's greatest innovators and inventors had given up simply because they felt that they couldn't do something or couldn't overcome something? What if a scientist just stopped because they ran into an obstacle and didn't try to find a cure for a particular disease? We would be living in a very different world if everybody gave up at the first sign of a challenge.
A challenge isn't the end of the road, it's just an opportunity to grow.
playlist_add
May 3, 2021
Fareed Zakaria On 10 Lessons For A Post Pandemic World
Fareed Zakaria is the host of the CNN show, Fareed Zakaria GPS. He is also a columnist for The Washington Post, a contributing editor for The Atlantic, and he is the bestselling author of several books including his newest one, Ten Lessons For A Post-Pandemic World.
The pandemic has had an impact on every one of our lives, and the effects will be felt for a long time to come. Early on in the pandemic, Fareed knew we were going through something big, something the world hadn’t gone through for over 100 years, and he wanted to figure things out for himself. He also wanted to help others make sense of everything, which is what pushed him to write his newest book.
Every part of our lives has been affected--health, politics, economics, and education. Thankfully we live in a time when we have the technology and resources needed to be able to still carry on for the most part. While office buildings, schools, and restaurants shut down people got creative and found a way to keep going with…
playlist_add
Apr 28, 2021
Why You Need To Serve Yourself Before You Serve Those Around You
Constantly serving other people and neglecting yourself is probably the best way to get exhausted, burned out, drained, and to become disengaged from work and even disengaged in your personal life.
So even though you are serving your leaders, your customers, and your team members, you also need to make sure that you serve yourself, because if you don't, you're not going to be able to serve anybody else effectively.
playlist_add
Apr 26, 2021
How to Find Your ONE Thing: Advice From Bestselling Author Jay Papasan
Jay Papasan is the bestselling author of multiple books including The ONE Thing, which he co-authored with Gary Keller. The book has sold more than 2 million copies, it has been translated into 35 languages, and it has appeared on more than 500 national bestseller lists.
The main focus of The ONE Thing is to help readers find the one thing that they can do that will make everything else easier or unnecessary. In other words, once you come up with a goal for yourself it is important for you to ask yourself every day what is the one thing I can do today to take me closer to that goal. Every day you are looking for your number one priority.
But does that mean you can only focus on one goal or one thing at a time? No way! Jay says that is actually the biggest mistake readers make when going through the book. He says, “We never said that--who gets to do one thing? Nobody, right? We have kids, we have aging parents, we have hobbies, we have jobs, our jobs have all kinds of busy work that…
playlist_add
Apr 21, 2021
Should We Get Rid of Managers?
Should we get rid of managers? This is the topic of a trending article floating around LinkedIn recently. I absolutely believe we need get rid of the terms manager and #management BUT it’s not just about a name change.
Nobody even wants to be called a manager anymore and people certainly don’t want to be managed. These concepts were created decades ago and the synonyms for manager actually include: slavedriver, boss, and zookeeper!
Moving from #manager to #leader is about a #mindset and skill set change as opposed to just changing a title. I interviewed over 140 CEO’s for my new book The Future Leader and got 140 different definitions of #leadership.
The CEO of Verizon told me he defines leadership as “achieving the missions of the business, all else is footnotes.”
The CEO of Audi told me leadership is about “walking the extra mile and solving problems that others cannot solve. Foremost, leadership is about caring for people and not only for numbers.”…
playlist_add
Apr 19, 2021
The Alignment Problem: The Implications of AI On Our Lives and Our Work
Brian Christian is the author of The Most Human Human, which was named a Wall Street Journal bestseller, a New York Times Editors’ Choice, and a New Yorker favorite book of the year. He is the author, with Tom Griffiths, of Algorithms to Live By, a #1 Audible bestseller, Amazon best science book of the year and MIT Technology Review best book of the year. And his newest book is The Alignment Problem: Machine Learning and Human Values.
AI has been a very hot topic of discussion among business leaders over the past few decades, and there are varying degrees of worry. Today Brian is sharing his view on AI and machine learning and whether we should be worried or not. He also explains why everyone should get to know more about AI, even if you aren’t in a technical role.
In this episode of the podcast we explore:
* The history of AI and machine learning
* How questions from Elon Musk pushed Brian to write his book, The Alignment Problem
* What is supervised learning vs. reinforc…
playlist_add
Apr 14, 2021
Moving from Sympathetic to Empathetic Organizations
Empathy and sympathy are not the same things.
Sympathy is the idea of feeling sorry for someone. In other words, when somebody comes to you with a problem or a situation, sympathy is saying, "Oh, I'm sorry." Empathy, on the other hand, is about being able to take that person's perspective and to put yourself in their shoes to feel what they feel.
Being a master of empathy will allow you to create better products for your customers, better deal with people, resolve conflicts more effectively, and foster collaboration because you'll be able to build connections with other people since you'll be able to understand them and take their perspectives.
Is your organization empathetic or sympathetic?
playlist_add
Apr 12, 2021
How to Create Executive Presence and Why It's So Important
Whether you lead a team of thousands, a team of hundreds, or a team of five, you should have executive presence. While executive presence alone most likely won’t get you promoted or keep you in your current role, it is something that will set you apart. It is also a huge part of motivating and inspiring your team.
So what is executive presence? That is exactly what we are talking about today. Tom Henschel is the host of The Look & Sound of Leadership, which has been airing since 2008. Tom is also a communications coach for executives at companies like Warner Bros, Toyota, Mattel, and Sony Pictures.
Tom is president of the executive development firm Essential Communications. He was also classically trained at The Juilliard School, Drama Division. Tom was a professional actor for more than 20 years and has appeared in over 100 plays, films and TV episodes.
In this episode of the podcast we explore:
* How Steve went from acting to coaching executives
* What is executive presence…
playlist_add
Apr 7, 2021
How to Build the Right Team
Building the right team is very important and can increase your chances of success as a business leader.
When it comes to building a team, one of the first things to consider is diversity. But diversity doesn’t mean different types of looks, it's about bringing together different types of intelligence, beliefs, and views on the world.
Another crucial component when it comes to thinking about teams is team size. I love the “two pizza rule” Amazon uses. If two pizzas aren’t enough to feed an entire team, then the team is too big.
The last piece for creating effective teams comes down to metrics and measurement. Organizations use OKRs, objectives, and key results. Objectives are the big picture things that you're trying to accomplish, and the key results are the milestones that lead you to that objective.
Keep those things in mind as you build an effective team or are part of an effective team.
playlist_add
Apr 5, 2021
Luvvie Ajayi Jones On How to Fight Fear, Get Uncomfortable, and be a Professional Troublemaker
Fear is something that we all deal with both inside and outside of work. What is fear stopping you from doing today? Are you not speaking up in meetings because you might say something dumb? Have you avoided asking for a raise or a promotion because you might be told ‘no’? Do you shy away from challenging your manager’s ideas because you might get reprimanded?
My guest this week is Luvvie Ajayi Jones, bestselling author of I’m Judging You: The Do-Better Manual and the brand new book, Professional Troublemaker: The Fear-Fighter Manual. For years Luvvie let fear stand in her way, but she’s definitely not anymore. While we can’t get rid of fear completely, we can live out our lives boldly in spite of it.
Today Luvvie shares her personal story of how she overcame fear and became a professional troublemaker--and she gives advice on how we can do the same.
In this episode of the podcast we explore:
* How Luvvie started writing and what most shaped her outlook on life
* W…
playlist_add
Mar 31, 2021
What is Self Awareness and Why is it Important at Work
Self-awareness is all about understanding your feelings, emotions, mental state, and how you're doing. Another big part of self-awareness is being aware of your strengths and weaknesses, such as what you're good at, what you're capable of doing, and where you might need some help.
Self-awareness is crucial for leadership because it helps us understand who we are and what we need and expect from other people. Also, it’ll help us identify the areas we shine and the areas we can potentially improve. It also helps control how we come across to other people.
playlist_add
Mar 29, 2021
Why Capable People Are Reluctant To Lead
One of the biggest challenges CEOs today say they are facing is lack of leadership talent to carry the organization forward. But it is not a lack of talent that is at the root of this problem.
My guest this week is Scott DeRue, the Edward J. Frey Dean of the Stephen M. Ross School of Business at the University of Michigan. Based on his award-winning research, this challenge CEOs are facing is caused by the fact that 40%-50% of capable leaders are not stepping up because of the risks involved in leadership roles.
Today Scott shares the research behind his article titled, Why Capable People Are Reluctant To Lead, as well as what we can do to change that.
In this episode of the podcast we explore:
* The three kinds of risks that deter people from leadership positions
* How we can overcome all three risks
* What separates great leaders from average ones
* The biggest mistakes Scott sees leaders making
* The most important thing for leadership development
“One thing that we…
playlist_add
Mar 24, 2021
The Benefits of Being Service Oriented
Over the years, I've had the opportunity to interview hundreds of executives with different roles within organizations. One of the things I find consistently across the board is an emphasis on servant leadership, this change in leadership mentality that the role of a leader is actually to help others.
Being service-oriented simply means that you think about others before you think about yourself. You put other people ahead of yourself, and it can be extremely powerful.
It makes you a more effective leader, a more valuable employee, and a better teammate. Being service-oriented also helps create happy, loyal, and engaged customers, which is huge for company growth.
playlist_add
Mar 22, 2021
How to Live & Work When We Have a 100 Year Life
With new modern technologies and the knowledge that we have in order to lead more healthy lives, we are living longer than ever. So what does that mean for the way we live and work? For decades we have lived out our lives in three main stages-- full time education, full time work, and full time retirement. But in a 100-year life, that structure is no longer effective.
In this week’s episode Lynda Gratton, Professor of Management Practice at London Business School and bestselling author of The New Long Life, shares her advice on how our current practices need to change in order to make the most out of our longer lives.
As Lynda shared with me:
"At any point in time, you could follow a number of different paths. And I think that's a mindset shift, really. The idea that at any point in time you could plan to be something different. That's the first action. So let your imagination go in terms of thinking about “what could I be?"
In this episode of the podcast Lynda shares:
* Why…
playlist_add
Mar 17, 2021
How To Kill Innovation
The worst thing that you can do as an organization is to have a fixed mindset.
In a fixed mindset, you don't believe that people can change. You don't believe that people can learn new things or that they can adapt and improve.
This kind of culture will kill innovation inside your organization.
Instead, you must have a growth mindset.
Always believe that there is room for further improvement, and always learn new things.
Encourage your employees to think outside the box and constantly innovate in this rapidly changing world of work.
This is a really fantastic way to future-proof yourself, your career, and even your organization.
playlist_add
Mar 15, 2021
Aron Ain, The CEO of 13,000 Person Ultimate Kronos Group on Building A Company Where Everyone Loves to Work
For several years in a row, Aron has been on the Glassdoor top 100 CEO list and in 2012 he won the Ernst and Young Entrepreneur of the Year Award. UKG was rated the #2 best large employer in America by Forbes, it received a 100% on the Corporate Equality Index, and prior to the merger both Kronos and Ultimate Software were separately named a Best Workplace for Parents by Great Place to Work.
How do you build an organization where people love to come to work? Aron Ain, CEO of Ultimate Kronos Group (UKG), believes it is all about trust, transparency, and collaboration. Contrary to past fads, creating an engaged workforce is not about free food, free gym memberships, and frequent parties.
As Aron says, “I believe people join organizations because of the organization. I believe they leave because of who they work for.”
In this episode of the podcast Aron shares:
* How to keep consistency among leaders in an organization.
* What it means to be an “un-leader”.
* How to deal…
playlist_add
Mar 9, 2021
What if You Don't Like Your Leader?
What should you do if you work for a #leader that you don't like or don't get along with? If you're in this situation you typically have a few options.
1) Do nothing and suffer.
2) Have a conversation with your leader.
3) Try to switch teams.
4) Quit.
5) Focus on doing great quality work.
Regardless of the path you take, I think the worst option here is the first one. If you do nothing and just complain about your situation then I'm sorry, but you deserve what you get.
You have to take charge over your own personal and professional success. I talk about this more in the video. Let me know what you think. Have you ever been a situation where you had to take one of these paths? I sure have!
playlist_add
Mar 8, 2021
The 8 Archetypes of Leaders–Which One Are You?
Manfred Kets de Vries is The Distinguished Professor of Leadership Development and Organizational Change at INSEAD, one of the world’s leading and largest graduate business schools. He has received INSEAD’s distinguished teacher award five times.
Manfred is also the author of 52 books including The CEO Whisperer, Mindful Leadership Coaching, and Down the Rabbit Hole of Leadership. And he is a consultant on organizational design, transformation, and strategic human resource management to leading companies all over the world.
From a young age Manfred was interested in psychology and human behavior, he was intrigued with trying to figure out why people act in certain ways. In college he studied economics and organizational behavior. Throughout his career he has focused on the intersection of these two areas and eventually he was appointed as the Global Leadership Director at INSEAD and he started a program specifically for leaders where 21 executives come together and Manfred create…
playlist_add
Mar 3, 2021
3 Questions to Ask to Get Better Feedback
A lot of people are very uncomfortable asking for feedback.
And rightfully so!
Early in my career, I was one of those people who was weirded out by asking for feedback.
But I realized that when you phrase feedback in a different way, it makes the conversation a lot easier and more directed towards your growth and development.
Here’s how you can rephrase the feedback you want to get.
1. Can I get your advice? If you've created a solution to something and you want to get feedback on what that solution is.
2. What can I do better? If you want to improve yourself on a certain thing.
3. What can I focus on now to prepare for a future role? If you want to focus on your growth for future learning and development.
I found these questions very effective to get the feedback I’m looking for. Try it out!
playlist_add
Mar 1, 2021
How Smart Companies Can Close the Skills Gap: Insights from the Former CEO of Guardian Life
Deanna Mulligan is the former President, CEO, and Board Chair of Guardian Life Insurance Company of America, a 160 year old Fortune 250 company with around 9,500 employees. She is also the author of a new book called Hire Purpose: How Smart Companies Can Close the Skills Gap.
Deanna was named one of the “50 Most Powerful Women in Business” by Fortune in 2019 and she was named one of “The 50 Most Powerful Women in New York” five times by Crain’s New York Business. Prior to Guardian Life Insurance, Deanna held senior positions at AXA Financial and New York Life Insurance and she was a principal at McKinsey & Company.
______________________________________________________________________
In the financial crisis of 2008 nearly 9 million people lost their jobs. For four years unemployment was at an all time high, and people were having a hard time finding new jobs. It was at this time that Deanna started thinking about the concept for her book, Hire Purpose. She knew it was i…
playlist_add
Feb 24, 2021
4 Steps To Practice Empathy From Dr. Brene Brown
Now, more than ever, we need to make sure every leader in our organization is practicing empathy.
Empathy is all about putting yourself in somebody else's shoes to understand their perspective and where they're coming from.
According to Dr. Brene Brown, there are 4 steps to practicing empathy:
* Put yourself into somebody else's shoes. Imagine you are in their situation and try to think of a time when you had a similar experience.
* Never judge too quickly when a person tells you something. You have to understand the whole story of what’s happening.
* Recognize the emotion that the person is experiencing.
* Communicate that you understand that emotion.
playlist_add
Feb 22, 2021
Power Moms: Advice for Professional Women, Their Families, and Their Employers
Joann Lublin is the author of Power Moms: How Executive Mothers Navigate Work and Life, which came out this month. She is also the author of Earning It: Hard-Won Lessons From Trailblazing Women at the Top of the Business World.
Joann is the former Management News Editor of The Wall Street Journal where she created its first career advice column which she wrote up until May 2020. She won a Pulitzer Prize in 2003 and she won the Gerald Loeb Lifetime Achievement Award, the highest accolade in business journalism, in 2018.
______________________________________________________________________
Over the past few decades we have made greater strides in workplace gender equality and we have seen more and more women step into leadership roles, but we still have a ways to go. There are still stereotypes and mindsets set in the past that give the notion that women have to choose between a career and having a family, they can’t have both.
But as Joann has found in her conversations with fem…
playlist_add
Feb 17, 2021
How To Work With Multiple Generations Of Employees
Can you really work with multiple generations of employees?
A lot of people are worried about the new generation that is coming into the workforce.
Here are three ways you can ensure that employees can work with multiple generations:
✅Avoid stereotypes
Don’t assume that if somebody is older, they don't know how to use technology and if somebody is younger, they are great with technology. Let's not assume that every generation and every person from that generation acts or behaves a certain way.
✅Focus on the life stage
We have to focus on the stage each person is at in life. They might be a younger employee who has a lot of responsibilities or an older employee with few responsibilities.
✅Practice empathy
This is extremely important to any organization, especially when we think about working with different generations. We need to remember that different generations went through different things.
These three tips will help create more cohesive teams, especially if those…
playlist_add
Feb 15, 2021
How To Thrive In A Post Covid-19 World
Jeff Schwartz is the U.S. Leader for the Future of Work at Deloitte and author of the new book Work Disrupted: Opportunity, Resilience, and Growth in the Accelerated Future of Work.
Jeff is also the global editor of the Deloitte “Global Human Capital Trends” report series, which he started in 2011.
______________________________________________________________________
Business leaders are always looking ahead to see what is coming in the future of work. The trends that we have seen coming in the next 5-10 years have been accelerated due to the pandemic in 2020. Things that we thought would happen in 5-10 years have happened in weeks and months.
When it comes to the future of work Jeff believes that we are in the end of the beginning, and we are beginning the next chapter. We now have the technologies in place, in this new chapter we are going to see the implementation and scaling of these technologies and the new ways of working.
“One of the one of my favorite quotes is a qu…
playlist_add
Feb 10, 2021
The Worst Career Choice I Ever Made
What’s the worst career choice you ever made?
I remember when I was younger, everybody told me not to move to San Francisco. They said I couldn’t afford to live there, that I didn’t know anything about speaking, and that I was a terrible writer and couldn’t write a book.
People would say that I should be a lawyer or a doctor, that I should do this or that. And I spent a lot of my life listening to other people and trying to fit into somebody else's mold.
When I wanted to start a business, everybody told me that I didn’t know anything about starting a business and that I should get an MBA instead.
Listening to other people was the worst career mistake I ever made.
It took me several years to understand that I shouldn't be listening to other people--I should be listening to myself.
It's ok to take advice from other people and to hear what others are saying. But ultimately, you have to take it with a grain of salt, because nobody knows you better than you.
playlist_add
Feb 8, 2021
The Future of Work Post Covid-19: Insights From Goodwill CEO
Steve Preston is the President & CEO of Goodwill Industries International, the world’s leading workforce provider. He leads a team of around 140,000 employees across the United States.
Prior to his current role Steve served as Secretary of the U.S. Department of Housing and Urban Development and as the Administrator of the U.S. Small Business Administration.
He orchestrated successful turnarounds as the CEO of two private corporations, Oakleaf Global Holdings and Livingston International and he was the CFO of two Fortune 500 companies — Waste Management and ServiceMaster.
______________________________________________________________________
The world looks very different today than it did just over a year ago. The pandemic and other world events have had long lasting effects on the way we live and work. Steve’s role at Goodwill has put him in the unique position of not only having to address these issues inside of his own organization, but because one of Goodwill’s main op…
playlist_add
Feb 3, 2021
Why You Should Practice Self Care as a Leader
Leaders need to serve themselves.
This is the leadership hack of Barbara Humpton, CEO of Siemens in the United States.
While leaders need to serve their leaders, their customers, their partners, and their teams, they also need to serve themselves.
Self-care can manifest in a lot of different ways, but for Barbara, it's about sleep. Oftentimes, sleeping on a problem can greatly increase your potential for better ideas instead of trying to solve the problem at the moment.
Self-care is different for each person, as each of us is dealing with different kinds of stress. But the most important thing is that you take care of yourself so that you can then take care of others.
playlist_add
Feb 1, 2021
How To Go From Top Performer To Excellent Leader
Ryan Hawk is the host of one of the most popular management and leadership podcasts in the world called, The Learning Leader Show. The show was chosen by Apple Podcasts as an “all time bestseller” in 2020 and it has received acclaim from Forbes and Inc. Magazine.
He is also the author of Welcome to Management: How to Grow From Top Performer to Excellent Leader. It was named one of the 100 Best Management books of all time by Book Authority and it was named the best leadership book of 2020 by Forbes.
________________________________________________________________
Contrary to popular belief, top performers do not always make the best leaders.
At the beginning of his career Ryan was in sales making cold calls for LexisNexis, and he was very successful at it. Because he was a top performer he was promoted several times and ultimately he moved to a sister company and became the VP of North America. Over his time as a leader he learned a lot and was able to gain the skills needed…
playlist_add
Jan 27, 2021
Leaders Are Lighthouses
Leaders need to become lighthouses.
Why?
A lighthouse is something that shines light into a sea of uncertainty. It guides other people so they don’t hit rocks and can find their way back home.
But as a lighthouse, you need to remember that without ships in the water, you're not very valuable.
It means you should always guide other people. You have to take other people along on this journey with you.
If you only focus on yourself and become a wonderful lighthouse but don't have any ships in the water, then what’s the point?
This episode is brought to you by my friends at ServiceNow, a software company that makes the world of work, work better for people by delivering digital workflows that create great employee experiences, and unlock productivity. If you or your company is looking to transform old, manual ways of working into digital workflows, then you need ServiceNow. They are trusted by over 6,200 enterprises customers, Check them out here.
playlist_add
Jan 25, 2021
Essential Career & Life Advice From The CEO of UScellular
Laurent Therivel is the CEO of UScellular, the fourth largest wireless carrier in the United States with 5,000 employees across 23 states. Previously he spent 12 years at AT&T where he most recently served as CEO of AT&T Mexico leading 18,000 people.
Becoming the CEO of a company during a pandemic comes with a unique set of problems. A role that usually requires a lot of face to face interaction with employees, customers, and vendors has been mostly limited to phone calls and online meetings.
Laurent joined UScellular as their CEO in July of 2020. He says he’s had to heavily rely on data and analytics to see how their services are working for customers across the country, and that’s been difficult. Usually he would prefer to interact more to get a better feel for how things are going.
This past year there has been a fundamental shift in the way we live and work and Laurent believes that this shift has allowed us to take trends that would have taken 10 years or so and accelerated…
playlist_add
Jan 20, 2021
What You Can Do To Get Better Feedback
Whether you are a leader or an employee, self-awareness is extremely important.
One of the best ways to be externally self-aware is to be open to feedback.
There are 3 ways you can get better feedback:
* Ask for it. Have a conversation with your leader or manager about what the feedback process looks like. Have open communication and set up the parameters around what the feedback will look like.
* Internalize the feedback you get. A lot of times when we get feedback, we take it personally and get defensive. Instead, internalize the feedback, absorb the information, and use it as an opportunity to learn and grow and apply the things you’re given.
* Focus on the effort, not just the end result. Don't discard the journey. Reward yourself for what it took to become self-aware instead of focusing only on the end result.
This episode is brought to you by my friends at ServiceNow, a software company that makes the world of work, work better for people by delivering digital workflo…
playlist_add
Jan 18, 2021
How the CEO of CPChem Leads with Trust, Transparency, and Simplicity
Mark Lashier is the CEO of CPChem, a company that produces petrochemicals and plastics with 5,000 employees around the world. 50% of the company is owned by Chevron and 50% is owned by Phillips Petroleum. Mark has served in leadership roles at Chevron Phillips Chemical and Phillips Petroleum for three decades.
With the challenges that we have all had to face over this past year, we have seen organizations and leaders make changes to adapt to our new way of work and life. Mark Lashier, CEO of CPChem, says that all of the events of 2020 reinforced some of the basic principles he has always believed in.
Ever since Mark first became CEO in 2017 he has focused on trust, transparency, and simplicity. And while those values are important at any point in time, they were even more crucial throughout 2020.
In order to carry on with business Mark knew that his employees and his customers had to trust him and each other, he knew he had to be open and transparent with everyone to keep them up to…
playlist_add
Jan 13, 2021
Implementing a Customer First Mentality
I love the way my wife Blake Morgan talks about customer experience.
She says that we need to figure out how we can make our customers’ lives easier, even if that means our lives get a little bit harder.
But what happens in most organizations is the exact opposite.
We are willing to make the lives of our customers harder so that we can make our lives a little bit easier.
We need to flip that around.
The fact is that customers are willing to pay more for a great experience.
Psychologist Thomas Gilovich looked at how our satisfaction changes depending on if we invest in physical goods or in an experience.
What he found is that over time, if we buy a physical good, our satisfaction levels go down, but if we invest in an experience, over time our satisfaction levels go up.
Clearly, this idea of creating experiences and serving customers has a significant impact, not just for our customers, but for the bottom line for our organizations.
This episode is brought to you by my friend…
playlist_add
Jan 11, 2021
How To Use Failure To Propel You Forward
If there is one thing that’s true about being an entrepreneur, it’s that you have to get used to rejection and failure. These things are a part of the game when you have your own business.
Entrepreneurship is all about innovation and curiosity and you can’t have those things without failure. The important thing is knowing how to deal with this reality and not letting it stop you from moving forward.
We have both encountered failure over the course of our careers. The reason we have successful businesses now is because we learned to deal with that failure and we’ve used it to propel us forward instead of letting it hold us back.
Here are some of the lessons we have learned over the years on how to deal with failure and rejection as entrepreneurs.
Let yourself process the failure
When you experience failure in your business, whether it’s a small error or a huge mistake, it is important to deal with the feelings and emotions that come with it. Don’t go into denial or try…
playlist_add
Jan 5, 2021
How to Practice Servant Leadership
Today, leaders need to be servants.
We used to have this traditional idea of the pyramid where the leader sits at the very top and tells everybody else what to do.
But we're starting to see this kind of inversion of the pyramid where the leader is at the bottom propping everybody else up.
This is called servant leadership.
When you show up to work every day, your job is to help make other people more successful than you.
Here are some tips on how you can practice servant leadership:
* Remove stressors from the lives of your employees.
* Show appreciation and recognition to your employees.
* Understand your employees as individuals, not just as workers.
* Understand the moments that matter in the lives of your employees.
* Remove obstacles from the paths of your employees.
Thanks to my friends at ServiceNow for sponsoring this episode. Make sure to check them out at http://bit.ly/servicenow21
playlist_add
Jan 4, 2021
Top 15 Leadership Lessons From 2020
I’ve had the privilege of speaking with around 500 leaders over the years on The Future of Work Podcast and I have really learned a lot from each one. On the show, they share tips, advice, lessons they’ve learned, as well as an inside look at what it’s like to lead their organization.
This past year really brought a lot of challenges for every single leader around the world. We had to learn how to adjust to a pandemic, how to address social injustices, how to lead virtually and much more. My guests really shared a lot of inspiration, motivation, as well as realistic advice for listeners.
Even though all of the interviews were great and informative, I have a few favorites that I really enjoyed. And from those episodes I have compiled 15 leadership lessons that are crucial for leaders to learn in order to succeed in the future.
Leading by example: Arthur Blank, co-founder The Home Depot
Arthur Blank is the co-founder of the Home Depot, which today has a market cap of over $300…
playlist_add
Dec 28, 2020
The Impact Corporate Culture Has On Employee Experience
Culture is usually the hardest thing for organizations to figure out.
It’s something you can’t see or touch.
Culture is how employees feel working for the organization.
I’ll never forget the story of when President Kennedy visited NASA Space Center.
In the middle of his tour, he saw a man walking down the hall with a mop and a bucket.
President Kennedy stopped the tour and went over to the man and said, “Hi, I'm President Kennedy. What do you do here?” And the man said: “I helped put a man on the moon.”
This is the type of culture they had in NASA, and it’s something every company should have.
The type of culture you have in your organization greatly impacts the employee experience.
playlist_add
Dec 27, 2020
Fortune 500 CEO Says #1 Secret To Her Success Is Taking Jobs That Make Her Uncomfortable
Kathy Mazzarella is the Chairman, President, and CEO at Graybar, a wholesale distribution company that’s been around for 151 years. The company has around 8,700 employees and $7.5 billion in revenue. She has been with the company for 41 years and has been president for 9 of those years.
Kathy Mazzarella has a great story of how she first started at the company she now leads as Chairman, President, and CEO. When she was 19 years old she decided she didn’t want to go into medicine anymore so she dropped out of college, where she had a full scholarship, and moved back home with her parents.
It only took about three days before both she and her parents came to the mutual conclusion that Kathy needed to get a job and move out.
So she set up an interview with a company called Genentech where she was applying to do some research work. But on the day of the interview she got lost and had to ask for directions.
She just happened to walk into Graybar to ask someone at the front desk for…
playlist_add
Dec 23, 2020
The Best Way to Navigate an Uncertain World
The world of work has changed a lot.
We live in a world of uncertainty where employee tenure is no longer a thing.
The best way to navigate this world is to be a super perpetual learner.
That means constantly learning new things at a rapid pace and applying those things on a regular basis.
You need to keep up with the pace of change or you will be left behind.
playlist_add
Dec 21, 2020
The CEO of Groupon Shares His Recipe for Success
Aaron Cooper is the Interim CEO at Groupon, an online marketplace with around 4,000 employees globally. Prior to that he had worked in several other roles at Groupon including president of North America, Chief Marketing Officer, head of Global Travel, Head of North America Services and Head of North America Goods.
Before Groupon Aaron held a lot of marketing and leadership positions at Orbitz and optionsXpress and he held consulting roles at AOL and PwC.
Aaron Cooper, who recently moved into the role of interim CEO at Groupon, says his recipe for success has been working across many different industries and in very diverse roles. These experiences have given him the skills and mindsets he needs to be the best leader he can be.
He says it has been incredibly important for his career that he’s been able to work in finance, marketing, brand marketing, and general management across industries such as travel, retail, finance, and internet. He has worked with companies who were very suc…
playlist_add
Dec 14, 2020
How to Think Like an Entrepreneur Inside an Organization
You can start being an intrapreneur now!
When most people think of an entrepreneur, they think of an individual who went off on their own to start a successful business.
But being an entrepreneur can also be applicable inside of your organization--it’s called being an intrapreneur.
One of the things that make entrepreneurs unique is their ability to push through obstacles and challenges that come their way.
Entrepreneurs are also big dreamers.
They understand failures and move on to the next obstacle.
Entrepreneurs also have vision.
They have a very clear picture in their minds of what they want to do and the problem they want to solve.
Entrepreneurs are also extremely self-driven, they have an internal fire that's always pushing them, and they don't need somebody to tell them what to do.
You can have all of these qualities even if you work inside an organization.
Thinking like an entrepreneur will have a significant impact on your career and on your life.
playlist_add
Dec 14, 2020
Lessons from a CEO: How to Take Risks, Break Barriers, and Create Your Own Success
Shellye Archambeau is the former CEO of MetricStream, a Silicon Valley based governance, risk, and compliance software company, and the author of the new book, Unapologetically Ambitious: Take Risks, Break Barriers, and Create Success on Your Own Terms. She also serves on the boards of Verizon, Nordstrom, Roper Technologies, and Okta.
Under her leadership MetricStream was recognized for growth and innovation over the years and was named in the top 10 of the Deloitte Technology Fast 50. Shellye was named the second most influential African American in IT by Business Insider. She was ranked one of the “100 Most Influential Business Leaders in America” by Newsmax and she received the NCWIT Symons Innovator Award from the National Center for Women & Information Technology (NCWIT).
Shellye Archambeau is no stranger to roadblocks and barriers. All throughout her career she has encountered them.
But one thing she learned early on was that life is not fair, you’re not always going to…
playlist_add
Dec 7, 2020
How to Get Your Team to Embrace New Technology
People are always reluctant to change.
It’s human nature.
But if you want your team to adapt to new technologies, there is something you can do.
To get your team to embrace new technology, you have to educate them.
It's not just about giving them the tools or training them how to use it--it’s about helping them understand why and how these technologies will improve how they work.
Change is hard. There will be a learning curve.
But I promise you, if you get through that learning curve, you’ll absolutely see the benefits.
playlist_add
Dec 7, 2020
Life & Business Lessons from the CEO of Wex Inc.
Melissa Smith is the CEO of Wex Inc. a provider of payment processing and information management services in the US, Canada, South America, Europe, Asia, and Australia. They have around 5,000 employees and under Melissa’s leadership the company has gone from $50 million to $1.7 billion in revenue.
Melissa began at Wex Inc. in 1997 as a senior financial analyst and she worked her way up to being CFO and then President of the Americas before becoming CEO.
A lot of things in the world have been changed by Covid-19. The way organizations operate, the way employees connect with one another, and even the way leaders have to lead.
Melissa Smith, the CEO of Wex Inc., who is responsible for around 5,000 employees around the world says connecting with her people is more important now than ever before. And one important way she does that is through recognizing her people for what they do.
She takes time to send handwritten notes to employees who have been promoted, or who have gone above an…
playlist_add
Nov 30, 2020
Signs You Are Not Self Aware
Being self-aware is one of the most important skills to have as a leader. It will help you identify your weaknesses and work on them.
How do you know if you’re self-aware? There are a couple of signs.
👆 The first sign that you are NOT self-aware is if you are constantly defensive. You're always having to defend yourself and defend your position to anyone who critiques you.
Also, if you have a reputation of being overpowering or a bully, it might be a good indicator that self-awareness is an important skill you need to practice.
👆 Another sign you’re not self-aware is if you're constantly having to make excuses for why things aren't getting done, for why the quality of work isn't always there, or why things are done late.
The most important thing is to be honest with yourself. That way, you can practice self-awareness, work on your weaknesses, and become a better leader.
playlist_add
Nov 29, 2020
How The President Of Microsoft U.S. Leads With Courage & Empathy
Kate Johnson is President of Microsoft US, a $45 billion division including all of Microsoft’s solutions, services, and support revenues across public and private sectors in the United States. Kate is responsible for a team of 10,000 people and she is currently very involved in Microsoft’s culture journey led by CEO Satya Nadella.
Prior to Microsoft Kate served as the Chief Commercial Officer for GE Digital. She has held several key senior leadership roles at GE, Oracle, Red Hat, and Deloitte Consulting.
With the chaotic state of the world right now we need leaders who are courageous and empathetic.
One leader who truly understands how to lead with both courage and empathy in these challenging times is Kate Johnson, the President of Microsoft US.
Leaders can’t just stay where they are comfortable anymore, they have to be willing to take a risk and own all the consequences. They have to be open, transparent, and vulnerable. They have a deep understanding of their people and th…
playlist_add
Nov 25, 2020
Effective Technique to Practice Self Awareness
Self-awareness is one of the most important things to have as a leader.
An effective way to practice self-awareness is to know what others think of you.
Other people's opinions of you are often very different from your opinion of yourself.
You need to encourage people to give you constructive feedback.
But you can’t just call people up and ask what they think of you.
Once you collect this information, you can compare it to your list of how you think about yourself.
This will help you assess yourself and improve on the areas you are struggling with.
This episode of Future of Work is supported by Teamistry, a podcast that tells the stories of teams who work together in new and unexpected ways… to beat the odds.
Each episode tells a unique story and provides practical lessons for your team and your business. I got a sneak peek of season 2 and was immediately sucked in with its documentary-style narration, details about stories I thought I knew but didn’t, and practical lesso…
playlist_add
Nov 23, 2020
How the CEO of Bay Federal Credit Union Takes Care of Herself & Her People
Carrie Birkhofer is President and CEO of Bay Federal Credit Union, a non profit financial cooperative with 225 employees. She’s been the CEO there for 25 years and under her leadership the credit union has grown from $70 million to $1.4 billion in assets.
This year has brought on a lot of challenges for leaders in every industry.
Some leaders have struggled and even failed. Others have really embraced change in order to help their people get through these tough times.
One CEO that has really used the current challenges to make her organization even better is Carrie Birkhofer, President and CEO of Bay Federal Credit Union. Even before the pandemic she knew the importance of putting people first.
Carrie was one of the CEOs I interviewed for my book, The Future Leader and during the interview she said the following, “I meet employees the first hour on the first day they start at the Credit Union. New employees are welcomed as a group and when new hires start together, I’m there.…
playlist_add
Nov 18, 2020
How to Improve Your Strengths and Work on Your Weaknesses
Improving your strengths and working on your weaknesses is not as hard as people think.
When I was younger and was trying to make decisions in my life, whether it was who I wanted to date, where I wanted to live, or even the company I wanted to apply for, my dad would always say, "Jacob, take out a piece of paper, fold it in half and write down the pros and cons on each side of the paper."
What you can also do with this exercise is to replace the pros and cons column with strengths and weaknesses.
This is a great way to assess yourself and find out what areas you need to work on. Of course, this only works if you are completely honest with yourself.
As you learn new things and try to work on your weaknesses, these things are going to change.
If you do this exercise on a regular basis, you’ll become very self-aware of what your strengths and weaknesses actually are. It's a very simple practice that can make a big difference.
This episode of Future of Work is supported by Teamist…
playlist_add
Nov 16, 2020
The First 90 Days: Strategies for Leaders in Transition
Michael Watkins is the Professor of Leadership and Organizational Change at the IMD Business School and the co-founder of Genesis Advisors, a global leadership development consultancy based in Boston where he coaches C-level executives of global organizations. He is also the author of 11 books including the international bestseller, The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Smarter.
Michael was recently ranked among the top 50 management thinkers globally by Thinkers50. Previously he was an adjunct professor at INSEAD and an associate professor at the Harvard Business School and the Kennedy School of Government at Harvard University.
We all go through periods of transition. Whether it is a change in a role at work or moving to a different company or even going through a new season in your personal life, transitions are a part of life.
For leaders transitions are critical, and if they are not handled correctly the results can be disastrous. Michael’s b…
playlist_add
Nov 11, 2020
The Right Way to Tackle a Problem
To be successful in the future of work, leaders must have a growth mindset.
One way to identify if a person has a fixed mindset or a growth mindset is by how they tackle problems.
For example, if you have a fixed mindset, when you run into a challenge or are faced with a roadblock, you try to tackle it the same way over and over. When those attempts don't work, you get frustrated and quit.
But when you have a growth mindset, you find a way to get better to solve the problem. You understand that what you were doing didn’t work and that you need to learn a new skill to overcome the obstacle.
If you're able to embrace this concept of a growth mindset, you’ll become much more valuable as a leader inside your organization.
This episode of Future of Work is supported by Teamistry, a podcast that tells the stories of teams who work together in new and unexpected ways… to beat the odds.
Each episode tells a unique story and provides practical lessons for your team and your business…
playlist_add
Nov 9, 2020
The 14 Principles Of The Future Organization
The way we work is changing.
It’s not going to stop changing anytime soon, in fact the change is only going to speed up.
Organizations have made progress in adapting for the future of work, but we still have a long way to go.
In my book, The Future of Work, I laid out 14 principles of the future organization. And while that book was released back in 2014, these principles are still very relevant for organizations today and we have a lot of work to do in each one of these areas in order to succeed in the next decade and beyond. So let’s take a deeper look at each one of these 14 principles.
Globally distributed with smaller teams
We have been seeing organizations move away from having all of their employees located in a few corporate offices to having employees spread out all over the world. This allows teams to be smaller and more agile.
It also opens up a wider pool of talent for organizations then we have seen in the past. Proximity to the corporate headquarters is no longe…
playlist_add
Nov 4, 2020
Do You Need People Analytics?
People analytics is crucial to creating great experiences.
I was once speaking overseas to a large organization that was very interested in investing in employee experiences.
The Chief HR Officer said that the average tenure in the organization was eight to ten years. I told him that was great and asked him why that was, but he said he didn't know.
He also said, “When people do leave the company, they always leave at the two-year mark.” But when I asked what happened at the two-year mark, he said he didn’t know.
Without people analytics, you don’t have data. And data is what helps you truly know your people.
Look at the data you already have about your people--engagement data, salary data, geographic data, demographic and background data, performance review data, etc. You have a lot of ways to find data and learn about your employees.
This episode is sponsored by Teamistry, a podcast by Atlassian. Check them out at http://bit.ly/fowatlassian
playlist_add
Nov 2, 2020
9 Skills and Mindsets for Leaders in the Future of Work
We are facing a leadership crisis today.
The world of work is changing, which means we need a different type of leader to guide our people and organizations to success.
The old ways won’t work anymore.
In my newest book, The Future Leader, I interviewed over 140 CEOs from around the world to get their view of how leadership is changing, what it’s going to look like in the future, and what we need to do now to be future-ready leaders.
One thing was clear in all of their responses, what has worked in the past will not work in the future. We need a new kind of leader. Leadership can no longer be based solely on confidence, seniority, the ability to make money for the company, acting like you know it all, etc...
Another thing that I found in my research for the book was the lack of leadership training inside of organizations. Most people become leaders in their mid to late 20s, but most leaders have admitted that they didn’t receive formal training until they were in their late…
playlist_add
Oct 27, 2020
What if organizations couldn’t fire people when the company didn’t meet their numbers?
The Covid-19 pandemic has hit a lot of organizations hard in a way that they might never recover.
Some of these organizations have chosen to let thousands of employees go just to make their numbers better.
And it got me thinking, what if organizations couldn’t fire people when the company didn’t meet its numbers?
Would they be able to come up with creative solutions to keep those people employed? Would they do things differently?
Cutting employees should always be the company’s last resort.
Employees are the greatest asset of organizations around the world.
playlist_add
Oct 26, 2020
The Moments That Shaped the CEOs of Honeywell and PTC
Jim Heppelmann is the CEO of PTC, a technology software company with 6,500 employees in 30 countries. Jim was named one of “7 IoT leaders to Watch in 2017” by Hewlett Packard Enterprise, he was recognized as “IoT CEO of the Year” by PostScapes, “Technology CEO of the Year” by the Massachusetts Technology Leadership Council, and he received the CAD Society Leadership Award for his work with the Internet of Things. Together with Harvard Professor, Michael Porter, Jim has co-authored three highly influential articles on the transformational impact of the Internet of Things on business.
David Cote is the former Chairman and CEO of Honeywell and author of the bestselling book, Winning Now, Winning Later: How Companies Can Succeed in the Short Term While Investing for the Long Term. During his time at Honeywell David fixed a toxic work culture and grew the company’s market capitalization from around 20 billion to 120 billion, delivering returns of 800%. Currently David is Exe…
playlist_add
Oct 20, 2020
What are you doing to push yourself out of your comfort zone?
What are you doing to push yourself out of your comfort zone?
Pushing yourself is important because growth only happens when we venture into the uncomfortable. We can’t be scared to go there.
The stress, anxiety, awkwardness, and frustration is all temporary. These things exist as a way to challenge you, so you must overcome them.
Nothing worth doing is meant to be easy.
What are you doing to push yourself out of your comfort zone either personally or professionally?
playlist_add
Oct 18, 2020
Purpose, Culture, & Leadership: How to Master All Three
Steve Bilt is the CEO of Smile Brands, a company with 5,000 employees that provides business support services to over 425 dental offices. Smile Brands has been on Glassdoor’s Best Places to Work list three times and Steve is one of the top CEOs on Glassdoor.
Steve was recognized as People Focused CEO of the Year and Healthcare CEO of the Year by American Business Awards. He is also a top rated US Large Company CEO on Glassdoor, Comparably and CEOWORLD Magazine.
Steve was on the founding management team of Smile Brands in 1998. He started as the company’s CFO before becoming the CEO a year and a half later. As the CEO he worked hard to build close relationships with the dentists so that he knew what kind of support they really needed. That is what has set Smile Brands apart from other companies, because it allowed Steve to tailor the business model in a way that works at scale with a lot of dentists.
Several other companies who were trying to provide similar services ended up fai…
playlist_add
Oct 13, 2020
How Can You Say No Without Getting in Trouble?
I have someone I work with who helps me with content. She assists me with writing course descriptions, research, worksheets for courses, etc.
A year or so ago, I threw a lot of work her way and her response to me was, "How would you prioritize these different projects?". It was her way of saying, "No, I can't do all of this, you need to pick and choose."
It took me a while to realize that what she was really doing was saying no to me, but in a way that didn't cause any tension or friction.
This is much better than saying something like, "Sorry I can't do all of this," or "Sure, I can do it", but then not being able to deliver.
It made me realize that I was indeed throwing too much work at her, and it forced me to think about what projects were important and what could wait.
She still uses this every time we speak--it's an amazing technique that anyone can use. Give it a shot and see what happens!
playlist_add
Oct 10, 2020
How the Co-Chairman of Amway Leads from the Heart in Uncertain Times
Doug DeVos is the co-Chairman and former CEO of Amway, the world’s largest direct selling company that provides health, beauty, and home care products. The company was actually founded over 60 years ago by Doug’s father and his father’s best friend. The company now has around 15,000 employees.
Doug has been inducted into the U.S. Direct Selling Association Hall of Fame and he received the Direct Selling Education Foundation’s Circle of Honor award. He currently chairs the Executive Committee for the National Constitution Center and he is a chairman of the World Federation of Direct Selling Associations.
The world has been going through some challenging times over the past year with the pandemic, political unrest, extreme weather, and social injustice. Businesses are having to learn how to adapt quickly.
The founders of Amway, Doug’s father, Rich, and his father’s best friend, Jay, were no strangers to tough times. Growing up Rich’s family went through the Great Depress…
playlist_add
Oct 6, 2020
How Can You Recognize Your People?
When was the last time you did something to recognize your people?
I'm amazed at how easy it is to show appreciation, yet how few of us (especially #leaders) actually do it!
Here are some super simple ideas for you:
* 🙌Go up to someone and thank them for the hard work they are doing.
* 📧Send an email to the team or company recognizing someone for their hard work.
* 🍕Take a coworker out for lunch.
* ☕Bring a coworker coffee or tea.
* 💬Post a comment thanking someone on your internal collaboration tool.
* 📣Shout out an employee during an all-hands meeting.
* ❤️Give an employee a gift card.
* 📜Write a personal note to a coworker.
There are literally hundreds of things you can do, so why aren't you doing them?
One of the best ways you can serve those around you is by recognizing them. It feels terrible to work hard on something and not be appreciated!
playlist_add
Oct 4, 2020
That Will Never Work: Netflix Co-founder on How They Beat the Odds
Marc Randolph is the co-founder and founding CEO of Netflix. He also served on the board of Netflix up until 2003. And Netflix wasn’t his only startup, he’s founded or co-founded 6 other successful startups. He is also the author of the bestselling book, That Will Never Work: The Birth of Netflix and the Amazing Life of an Idea.
From very early on Marc was entrepreneurial. As a kid he was always trying to find problems and unique ways to solve them. He sold seeds door to door, did candy arbitrage, he even carried a notebook around with him to write down invention ideas he had. He was always starting clubs and groups and coming up with products throughout high school and college. And as Marc shares, one of the keys to being an entrepreneur is practice, practice, practice.
In his early career Marc had a small startup that he was helping run. After the company was sold he had to find something else to do so he went to work at another startup company which just happened to be led by…
playlist_add
Sep 29, 2020
What Are You Doing to Look After Yourself?
One aspect of the servant mindset is practicing self-care.
This is something we often forget, especially in times of crisis.
You won’t be able to serve others if you are not your best self.
So make sure you’re taking care of yourself physically, mentally, emotionally, and spiritually.
Even with the pandemic, I still make time to exercise each day, eat healthy, and spend time working on #chess because these things make me happy!
What are you doing to look after yourself during these tough times?
playlist_add
Sep 28, 2020
How the Former CEO & Chairman of Best Buy Transformed the Company
Hubert Joly is the former Chairman and CEO of Best Buy. Currently he is a professor at Harvard Business School, he is on the board of two companies--Johnson & Johnson and Ralph Lauren. He is coaching and mentoring a number of CEOs and senior leaders and he is writing a new book which is set to come out next May titled: The Heart of Business: Leadership Principles for the Next Era of Capitalism.
Hubert was elected a Global Leader for Tomorrow by the World Economic Forum. He was honored as one of the 25 most influential executives of the business travel industry in 2006 and 2009 by Business Travel News Magazine. He was voted one of the top 100 CEOs on Glassdoor in 2017 and 2018. And he was named one of the best CEOs in the world by the CEOWorld Magazine.
He didn’t always dream of being a leader. In fact, when he was 10 years old he wanted to be a vet and then in high school, he felt his career would be in economics. After college, he spent 12 years at McKinsey & Company as a consult…
playlist_add
Sep 22, 2020
Sympathy and Empathy are Not the Same Thing
I have witnessed first hand the difference between sympathy and empathy when I worked with two different companies.
In the first company, there was a relatively new employee being introduced to a senior leader.
The new employee was talking about how nervous she was, how she wanted to make an impact, and how she wasn’t sure she was doing a good job.
The senior leader said, “That’s pretty tough, I'm sorry that you feel that way. But don't worry, I’m sure you'll be able to get through it. ”
A couple of months later, the same thing happened at another company.
The senior leader sat down with the employee and asked her to share more about her fears and struggles within the company.
The senior leader also shared his experience when he was new and told her that he’s always there to help her.
That is the difference of sympathy and empathy.
The first leader just showed sympathy by saying “I’m sorry”.
The second leader showed empathy by putting himself in the employee…
playlist_add
Sep 20, 2020
How the CEO of 6,500 Person PTC Gets His People to Embrace Change
Jim Heppelmann is the CEO of PTC, a technology software company with 6,500 employees in 30 countries. Jim was named one of “7 IoT leaders to Watch in 2017” by Hewlett Packard Enterprise, he was recognized as “IoT CEO of the Year” by PostScapes, “Technology CEO of the Year” by the Massachusetts Technology Leadership Council, and he received the CAD Society Leadership Award for his work with the Internet of Things.
Together with Harvard Professor, Michael Porter, Jim has co-authored three highly influential articles on the transformational impact of the Internet of Things on business.
Jim grew up on a dairy farm in Minnesota as one of eight children. It was during his upbringing on the farm that he really learned the value of hard work as well as the ability to take things apart and put them back together, which is in part why he was successful as a mechanical engineer.
It was actually one of his older sisters who inspired him to attend college and study to become an engin…
playlist_add
Sep 16, 2020
Leadership and Exercise
Leadership is a lot like working out.
When you work out and really push yourself, you're actually tearing down your muscles.
When you recover and rest, your muscles heal and become stronger.
In other words, before you become bigger and stronger, you first have to go through a process of tearing down and rebuilding.
And a lot is the same for leadership.
If you want to become a better, future-ready leader, you first have to go through a process of tearing down and getting rid of your outdated ways of thinking about work and leadership.
You have to push yourself and be uncomfortable in order to see results later, just like working out.
playlist_add
Sep 13, 2020
Bestselling Author Dan Pink on The Scientific Secrets of Perfect Timing
Dan Pink is the bestselling author of six books including Drive, To Sell is Human, and his newest book, When: The Scientific Secrets of Perfect Timing. In 2019 London based Thinkers 50 named Dan the 6th most influential management thinker in the world.
He has contributed to Fast Company, Wired, The New York Times, Slate and others. And prior to working on his own, he worked in several political positions, including chief speechwriter for Vice President Al Gore from 1995-1997.
Dan has been writing for around 20 years and a lot has changed in the world of work since he first began. But his first book was actually ahead of the game back in 2001 when he wrote Free Agent Nation: How America’s New Independent Workers Are Transforming the Way We Live. He recognized the trend before the iPhone came out and just a few years after broadband internet.
Now the numbers have risen quite a bit and we are seeing a lot more people go off to work for themselves, thanks to advances in technology an…
playlist_add
Sep 9, 2020
Most Leadership Development Programs are Too Late
How crazy is this?
Most people don't enter #leadershipdevelopment programs until they are in their 40s, yet they actually become leaders in their 20s and 30s!
This means that most #leaders spend 10-15 years leading others before they are actually taught how to lead.
It's no wonder so many employees around the world aren’t engaged in their jobs--we simply don't have enough leaders who are taught how to lead effectively.
This is because of the outdated "climb the corporate ladder" mentality that has been around for decades.
The idea is you can only be taught how to lead after you spend years working for a company, which we all know is now no longer the case.
playlist_add
Sep 6, 2020
How the Co-Founder of Home Depot Built a Multi-Billion Dollar Company by Putting People First
Arthur Blank is the co-founder of The Home Depot, a home improvement retail chain which today has a market capitalization of over 300 billion and over 400,000 employees. Arthur is also the author of the new book, Good Company, which comes out on September 15. Arthur has been named one of the world’s 100 greatest living business minds by Forbes in 2017, Executive of the Year 2018 by Sports Business Journal, and one of the 50 most influential people in Sports 2016, 2017, and 2018 by Sports Business Journal.
Arthur owns the Atlanta Falcons NFL team and the Atlanta United Soccer team. His family businesses also include the nationwide PGA Tour Superstore, three ranches in Montana, and Mercedes-Benz Stadium which hosted the 2019 Super Bowl. Under his leadership The Home Depot was voted America’s most socially responsible company in 2001.
How Home Depot Came to Be
Back in the 1970s Arthur and Home Depot co-founder Bernie Marcus were working together as employees of Handy Dan, one of th…
playlist_add
Sep 2, 2020
Being a Leader of SELF
Leadership starts from within.
It’s not just about leading others, you should also lead yourself.
Leading yourself means that you set your own goals, learn new skills and mindsets, push yourself out of your comfort zone, and are the director of your career and life.
You can't always rely on others to tell you what to do or what to learn. Ultimately, nobody is going to look out for you but YOU!
playlist_add
Aug 30, 2020
How Leaders Can Win Today and Tomorrow: Insights from Former Honeywell CEO
David Cote is the former Chairman and CEO of Honeywell and author of the bestselling book, Winning Now, Winning Later: How Companies Can Succeed in the Short Term While Investing for the Long Term.
During his time at Honeywell David fixed a toxic work culture and grew the company’s market capitalization from around 20 billion to 120 billion, delivering returns of 800%. Currently David is Executive Chairman of Vertiv Holdings Co, a global data center products and services provider. He is a member of the Aspen Economic Strategy Group on Foreign Relations and the Conference of Montreal.
David’s journey to being CEO is anything but ordinary. He nearly quit high school, because although he was good at school, he hated it. He ended up sticking with it and became the first one in his family to graduate high school. David was accepted to the University of New Hampshire, but decided he didn’t want to pursue college so he went to work as a mechanic with his dad in a small garage.
After…
playlist_add
Aug 24, 2020
Why Companies Need Digital Transformation, Especially Now
Javed Khan is SVP and GM at Cisco Collaboration, a multi-billion dollar division inside of Cisco, a worldwide leader in IT, networking, and cybersecurity solutions. Prior to his current role, Javed ran Cisco’s Cloud Calling business as the VP and General Manager and before that he led the Webex Meetings business unit.
Just like many organizations around the world, when Covid first started becoming a global issue Cisco had to take action in order to keep business going while also enabling employees to work from home. Because of the products they build, they had some advantages over other companies as they already had communication and collaboration tools everyone was familiar with.
But one challenge they had to overcome was an overnight need for their products from existing and new customers. The demand for their products was suddenly three times bigger in a very short period of time. So as a company they had to hurry to scale very quickly in a time when they also needed to move the…
playlist_add
Aug 19, 2020
The Impact of Collaboration
Collaboration has never been more important than it is now.
We are living in a globalized world where boundaries don't seem to exist anymore. And because of this, we’re now seeing more diversity in the workforce.
We are also seeing more and more remote workers. According to a study by Upwork, 63% of employers have remote teams.
That is why collaboration is crucial in the future of work. Organizations need to focus more on collaboration tools that will enable them to connect their people seamlessly.
playlist_add
Aug 17, 2020
Four Global Crises Businesses Are Facing Today and How to Solve Them
Blair Sheppard is Head of Global Strategy and Leadership for PwC, a global network of firms delivering world-class assurance, tax, and consulting services for businesses. He is also the author of the new book, Ten Years to Midnight: Four Urgent Global Crises and Their Strategic Solutions, which came out on August 4th.
Prior to PwC, Blair spent the majority of his career as a professor at the Fuqua School of Business, Duke University. During his time there he also served as Founding CEO and Chairman of Duke Corporate Education and as Dean of the school. As Dean, Blair was the primary architect of Duke Kunshan University which opened in 2014.
Blair was the first recipient of faculty of the year at Fuqua, he received the Business Person of the Year award for Education in 2011 by Triangle Business Journal, and the Eminent Scholar Award from the Institute of Finance at Frankfurt University in 2007.
The concept behind Blair’s book, Ten Years to Midnight, started with a conversation he…
playlist_add
Aug 14, 2020
14 Top CEOs Share Their Definition Of "Leadership," What's Yours?
There was one question top CEOs had a hard time answer…
But first, some context.
Over the past 18 months, I had the privilege to interview some of the world's top CEOs for my book, The Future Leader. I spoke with CEOs from companies like Best Buy, Audi, KPMG, Oracle, SAP, Verizon, MasterCard, Royal Caribbean, InterContinental Hotels Group, and dozens of others.
I was trying to understand how leadership is changing what leaders need to do in order to adapt and be successful in the new world of work. I asked these CEOs about trends, skills, mindsets, challenges, and everything and anything in between.
All the leaders gave me fantastic answers, wonderful stories, and profound insights, everything flowed very easily...until we got to THE QUESTION.
"If I came from another planet and had no concept of 'leader' or 'leadership,' how would you explain it to me?"
This is where the awkward pauses started…
The problem is we don't spend enough time thinking about this because we all ass…
playlist_add
Aug 13, 2020
140 Top CEOs Reveal The 4 Most Crucial Mindsets For Leaders
Leadership isn't just about what you know how to do, it's also about how you think...your mindset.
What mindsets do you as a leader need to possess? There are 4 of them that over 140 of the world's top CEOs from companies like Audi, KPMG, Best Buy, Oracle, Unilever, MasterCard, SAP, and dozens of others identified as being most crucial for current and future leaders.
Global Citizen
Leaders who embody the global citizen mindset think globally and embrace diversity. Not only do leaders need to consider how to enter new markets but they must also understand how to spread ideas and messages and how to find the best talent regardless of where in the world they might be. As a new or existing leader you will also have to work with, communicate, collaborate, and lead individuals who don’t think like you, look like you, act like you, or believe in the same things that you believe in.
Servant
Being a leader doesn’t mean that you get to sit at the top of the pyramid and tell everyone els…
playlist_add
Aug 12, 2020
Creating a Culture that Embraces Teamwork
Do you regularly find your employees competing against each other?
This competitive type of culture is disappearing as people start to realize that team success is more important than individual success.
If your organization doesn't have this definition of teamwork, it’s time for you to change it.
Start by understanding your employees, team members, and leaders as human beings, not just as cogs or worker bees who show up to work every day.
Once you understand your peers as individuals, you'll really get a strong sense of where you might be able to step up and do something small to make their lives easier.
playlist_add
Aug 12, 2020
140 Top CEOs Share Most Crucial Skills For Leaders
Leadership is changing...you as a leader MUST change, and perhaps more importantly, we should all DEMAND that our leaders change. It's necessary for the very survival of our organizations.
Things like globalization, the changing nature of talent, AI, and technology, the emphasis on purpose and meaning, and the demand for more transparency mean that our organizations are going to look fundamentally different than they did in the past. As a result, we need a new breed of leaders.
Research by DDI found that only 14% of organizations have a "strong bench," which is ready-now leaders who can step to replace those who retire or move on (DDI). Half of the organizations surveyed by DDI say their leaders are not skilled to lead effectively today and 71% say their leaders are not ready to lead their organizations in the future.
If you want to be an effective leader (now and in the future), someone who positively impacts your organization, your people, and your community, then these are the 5…
playlist_add
Aug 11, 2020
We Are In A Leadership Pandemic: Research Proves It
Most business leaders around the world are not good leaders. They aren't bad people, but their approaches to leadership are simply put...obsolete. We can especially see this quite clearly with what has been going on with Black Lives Matter, COVID-19, and the ongoing fight against racism and social injustice.
To give you an analogy, it's a bit like trying to fly a modern-day passenger plane while being trained on an original Wright Brothers plane. There's a chance you might get the plane in the air, but you won't go far.
Leadership around the world is failing us.
In the United States alone there are around 25 million supervisors and managers today, these are people who are responsible for others. I estimate that by 2030 we are going to have around 220 million leaders around the world.
That's a lot of leaders!
We have lots of people in leadership roles but unfortunately, many of them are bad leaders, there's just no other way around it. But, their days are numbered because the way t…
playlist_add
Aug 7, 2020
Becoming a Manager: What to do When Everyone Looks to You
Julie Zhuo is the bestselling author of The Making of a Manager: What to do When Everyone Looks to You. She was also the first intern at Facebook when they had 100 employees and were just starting out as a company. She worked there for a total of 14 years and during her time there she became a manager and then ultimately the VP of Product Design.
Actually, it was because of her experience at Facebook and first becoming a manager very early on in her career that caused her to write her book. Her internship at Facebook was something she did while in college and then right after she graduated she took a full time job with the company. When she was asked to become a manager at the age of 25, she had had no prior training or management experience and she wasn’t exactly sure what she was supposed to do.
But as the culture at Facebook was at that time, as a startup, employees all had to try new things and say yes to some things that took them out of their comfort zone. So Julie said yes…
playlist_add
Aug 5, 2020
What is Reverse Mentoring and why do you need it?
Every employee inside of your organization has something to offer regardless of their generation or current life stage. This is why mentoring can flow both ways. When a younger employee mentors an older employee, we refer to it as reverse mentoring.
The purpose of these types of mentoring programs is to share information, skills, and knowledge. Especially in this technology-driven era, older employees often find it difficult to adapt, and the younger employees who are already familiar with the new technologies can teach them.
It's really all about connecting your employees and bringing people together from different generations, backgrounds, cultures, attitudes, values, and beliefs to work together to collaborate and communicate.
playlist_add
Aug 2, 2020
The CEO of 100,000 Person Genpact on How to Lead in the New Normal
Tiger Tyagarajan is the CEO of Genpact, a global professional services firm with 100,000 employees that drives digital-led innovation and digitally-enabled intelligent operations for organizations around the world.
Prior to Genpact, Tiger worked for several well-known companies such as Unilever, Citibank, and GE. He was actually one of the industry leaders who pioneered a new global business model and transformed a division of GE into Genpact back in 2005.
Tiger serves on the Board of Catalyst, a global non-profit organization working with some of the world’s most powerful CEOs to help build workplaces that work for women. He also was one of the founding supporters of the U.S. chapter of the 30% Club, which is committed to gender balance on boards of directors and in senior management. He is an active member of the Fortune CEO Initiative, a forum for corporate leaders committed to addressing major social problems as part of their core business strategies.
Just like organizations a…
playlist_add
Jul 29, 2020
What Are You Doing to Look After Yourself?
One of the aspects of being a servant leader is practicing self-care. During times of crisis, we often forget to look after ourselves, which is a mistake.
If you want to show up and be your best self for your family and employees, then you need to remember to take care of your emotional, spiritual, mental, and physical health. Even with coronavirus, I still make time to exercise each day, eat healthy, and spend time working on chess because these things make me happy!
What are you doing to look after yourself during these tough times?
playlist_add
Jul 26, 2020
How to Build an Invincible Company
Alex Osterwalder is the bestselling author of Business Model Generation, Value Proposition Design, and Testing Business Ideas. He also released a new book back in April called The Invincible Company: How to Constantly Reinvent Your Organization with Inspiration from the World’s Best Business Models.
Alex is ranked #4 on the Thinkers50 list of the top 50 management thinkers in the world. Along with Yves Pigneur, Alex invented several practical business tools, including the Business Model Canvas, that are used by millions of business leaders today. For this invention they won the Thinkers50 Strategy Award in 2015.
He is also the founder of Strategyzer, a company that provides organizations with corporate innovation strategy, training, tools, and software.
This episode is brought to you by Cisco. Nearly overnight, the entire world has found itself adapting to a new way of working. The future of work requires a modern approach to collaboration – helping people securely connect wher…
playlist_add
Jul 22, 2020
Business is still Very Much a Human Thing
During this COVID-19 pandemic, we hear a lot of stories about all the good things that companies are doing for their people. But why does it take a pandemic for companies to start being more human? We should be human all the time and shouldn’t wait for a tragedy to start doing the right thing.
During these hard times, we’re seeing more conversations around the importance of being more human; connections, relationships, and how to stay together. To beat this pandemic, people have to help each other.
Humanity is, and will always be, the most important skill that leaders and organizations need to have in order to succeed.
playlist_add
Jul 19, 2020
Humanocracy: How to Create Organizations as Amazing as the People Inside Them
Gary Hamel is the author of five books including bestsellers What Matters Now and The Future of Management. His upcoming book is called Humanocracy: Creating Organizations as Amazing as the People Inside Them, which comes out in August.
Gary has been on the faculty of the London Business School for more than 30 years and he is the director of the Management Lab. He has been named “The World’s leading expert on business strategy” by Fortune magazine, “the management innovator without peer” by the Financial Times, and he has been ranked by The Wall Street Journal as the world’s most influential business thinker. He is also a fellow of The Strategic Management Society and the World Economic Forum.
This episode is brought to you by Cisco. Nearly overnight, the entire world has found itself adapting to a new way of working. The future of work requires a modern approach to collaboration – helping people securely connect wherever they work, while staying safe and being produc…
playlist_add
Jul 15, 2020
10 Things You Can Do to Stay Positive and Optimistic During Tough Times
It's SO important for you to stay #positive and #optimistic during these crazy times with the #coronavirus. Here are 10 things you can do to stay positive and optimistic during tough times:
1. Understand that you control your actions and emotions
2. Avoid staring at your bank/retirement accounts
3. Don't keep the news on 24/7, set specific times to watch and focus on reputable sources
4. Stay away from negative and pessimistic people
5. Make sure you have a good POSITIVE support network
6. Remember that this is temporary, just like airplane turbulence
7. Take time for yourself and practice self-care
8. Remind yourself each day of what you have to be grateful for.
9. Focus your time and energy on something constructive whether it be work, starting a new business, playing chess, writing a screenplay, etc.
10. Use technology to your benefit to stay connected with friends and family
playlist_add
Jul 12, 2020
How to Eliminate Bureaucratic Red Tape, Bad Excuses, and Corporate BS
Martin Lindstrom is a New York Times bestselling author of seven books including Buyology, Small Data, and his upcoming book--The Ministry of Common Sense: How to Eliminate Bureaucratic Red Tape, Bad Excuses, and Corporate BS (Jan 2021).
Martin is the founder and Chairman of Lindstrom Company, a global branding and culture transformation firm working with Fortune 100 companies in more than 30 countries. He has advised companies such as Mattel, Pepsi, Burger King and Google. Martin has been ranked on the Thinkers50 list for 3 years in a row and TIME Magazine named him one of the “World’s 100 Most Influential people”.
This episode is brought to you by Cisco. Nearly overnight, the entire world has found itself adapting to a new way of working. The future of work requires a modern approach to collaboration – helping people securely connect wherever they work, while staying safe and being productive. Cisco is shaping this path forward. Visit https://bit.ly/webexfow to learn more.…
playlist_add
Jul 8, 2020
Customers and Employees Care for More than Just a Paycheck
Money is no longer the number one tool organizations have to retain and attract top talent. Just because you created a sustainable company doesn’t mean that every employee wants to work with you and customers want to transact with you.
Employees and customers around the world want to be part of an organization that positively impacts the environment, society, and communities around the world.
What you need to be asking yourself is what can you do to create an environment where your employees actually want to show up to work? What can you do to create an environment where customers genuinely want to transact with you?
playlist_add
Jul 5, 2020
The CEO of 1-800-Flowers on How to Lead In Turbulent Times
Chris McCann is the CEO of 1-800-Flowers, a floral and gourmet food gift retailer and distribution company with over 3000 employees. The company was started back in 1976 when Chris’ older brother opened his first flower shop. In the 1980s Chris joined his brother in the business and they have been working together ever since.
Chris was named to the National Retail Federation's "The List of People Shaping Retail's Future 2018." And under his leadership, 1-800-Flowers was named one of 2017's most innovative e-retailers on the Internet Retailer 'Hot 100' list.
This episode is brought to you by Cisco. Nearly overnight, the entire world has found itself adapting to a new way of working. The future of work requires a modern approach to collaboration – helping people securely connect wherever they work, while staying safe and being productive. Cisco is shaping this path forward. Visit https://futureofwork.webex.com/ to learn more.
Chris actually studied political science in college wit…
playlist_add
Jul 1, 2020
Context Matters in Business and in Life
A few years ago, I was asked to give a talk to a few thousand people. A week or so after the talk, the client sent me feedback from the attendees and it was...terrible! I scored below a 3 out of 5 and was shocked!
I was confused and asked the client to send me the actual responses so I could see why I scored so low. As I read through the feedback it all made sense--context!
For starters, from the thousands of people in attendance, only 60 filled out the form. As I read the comments I saw people complaining that there was no restroom break, they didn't like the food, it was too dark, it was too loud, etc.
In other words, 95% of the feedback had absolutely nothing to do with me at all! Context matters a great deal in business and in life.
playlist_add
Jun 28, 2020
How Leaders Can Empower Everyone Around Them
Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. She is also the bestselling co-author of two books, Uncommon Service: How to Win by Putting Customers at the Core of Your Business and Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You.
In 2017 she joined Uber’s team as the first SVP of Leadership and Strategy to help the company navigate its public crisis in leadership and culture. She has a popular TED Talk titled How to Build (and Rebuild) Trust which has over 4 million views.
Frances has always been interested in operations--how things work and how to make things work better. But being interested in operations has led her work to focus on leadership. As she shares, “I pretty quickly came to the conclusion that if it weren't for the pesky humans, operations would work beautifully. And then I got super intrigued by the humans, and then realized that the humans were led. So then that took me to leadersh…
playlist_add
Jun 24, 2020
The Two Types of Leaders
How is it that in an organization there are leaders who everyone hates, are scared of, and don’t want to work with, and in that same organization there are leaders who everyone admires, respects, and wants to work with?
In this mini-podcast episode, I talk about the two types of leaders and why we have these in our organizations.
playlist_add
Jun 21, 2020
How to Lead a 100% Remote Team
Robert Glazer is the bestselling author of Elevate: Push Beyond Your Limits and Unlock Success in Yourself and Others. He is also the CEO of Acceleration Partners, a 13 year old company that manages affiliate and partner marketing programs for a lot of well known brands such as Adidas, LinkedIn, Target, Instacart, and Hotwire.
Robert has around 260,000 LinkedIn newsletter subscribers, he has a 100% approval rating as a CEO on Glassdoor, he is ranked #2 on Glassdoor's list of Top CEO of Small & Medium Companies in the US, his company has a 4.9 out of 5 star rating as a place to work, and 99% of employees would recommend the company to a friend. He frequently contributes to Forbes, Inc. Magazine, Entrepreneur Magazine and Thrive Global and he is the host of the popular Elevate Podcast.
The team of 170 people at Acceleration Partners is 100% remote, and they have been since day one. So Robert knows the ins and outs of successfully leading a team that he doesn’t see in person every da…
playlist_add
Jun 21, 2020
The Future of Work with Jacob Morgan Trailer
The world is changing quickly. What do you need to know and do in order to be successful now and in the future? Hi, my name is Jacob Morgan, I’m a 4x best-selling author, speaker, and futurist and this show is all about you…helping you become more successful at work and in life. Each week you will get access to several episodes which range from longer interviews with with the world’s top business leaders. Educators, or authors to shorter episodes where I will share a specific hack, tip, or strategy that you can use to become more successful.
From leadership, to the future of work, to employee experience this show will live you the insights and the tools you need to succeed and thrive both professionally and personally. If you want to future proof your career and your organization then this is the show for you!
Make sure to follow me on Spotify on subscribe to the show on your favorite platform. You can do so easily by going to futureofworkpodcast.com
playlist_add
Jun 17, 2020
Talent Comes Before Process
How we think about hiring talent has been around for decades. We make them jump through hoops with evaluation tests, interviews, and more. One business leader even told me he asked the people interviewing him why they did things a certain way, to which they replied, “I don’t know. We’ve always done it like this.”
Are we spending too much focusing on the process of finding top talent instead of on the talent itself?
In this midweek podcast episode, I share stories about talented people not getting jobs because of the unnecessary process that companies use and why it shouldn't take months to hire a single person.
playlist_add
Jun 15, 2020
How Leaders Can Get the Best from Their People
Liz Wiseman is a New York Times bestselling author of three books, including Multipliers: How the Best Leaders Make Everyone Smarter. She has been listed on the Thinkers50 ranking and in 2019 she was recognized as the top leadership thinker in the world. She is a researcher, an executive advisor, and the CEO of the Wiseman Group, a leadership research and development firm. Some of her recent clients include Apple, Disney, Tesla, Facebook, and Twitter.
Previously, she was the Vice President of Oracle University and the global leader for Human Resource Development at Oracle Corporation. She frequently guest lectures at BYU and Stanford University.
In Liz’s book, Multipliers, she describes two types of leaders that we have all encountered--diminishers and multipliers. As Liz says, organizations cannot afford to have leaders who are diminishers. The good news is multiplier leadership can be learned and developed.
Diminishing leaders vs. multiplier leaders
Liz gives a great metaphor f…
playlist_add
Jun 10, 2020
How do you get to inbox zero?
How do you get to inbox zero? Simple! Give those around you more autonomy and decision making power. One of the reasons why so many people have trouble reading all their email is because they are CC'd on everything.
Chances are if you can't get to inbox zero it's because you are bad at time management, you don't delegate, you don't give autonomy and decision making power to others, and you are a micromanager.
Want to clear your inbox? It has nothing to do with you! Empower your people!
playlist_add
Jun 8, 2020
HP's Chief HR Officer On How to Create A Great Corporate Culture for Virtual Employees
HP has over 55,000 employees and like many other companies around the world they had to pivot to working virtually during COVID-19. HP was able to adapt very quickly and they have a lot of unique programs and tools in place to support their employees. Leading the way is Tracy Keogh, their Chief HR Officer and co-chair of the World Economic Forum’s global task force for Future of Work. Tracy and I talked at length in a recent episode of "The Future of Work With Jacob Morgan."
How to maintain a culture in a virtual setting
Many leaders may be trying to figure out how to maintain corporate culture when all of the employees who are used to coming into the office every day now find themselves working from home. Tracy says, “I actually think you can maintain your culture. It's with every action and every program that you do even if you're not in the same office. I don't think I've ever seen our culture more alive or evident than during this pandemic. People are very attentive during th…
playlist_add
Jun 4, 2020
Balancing Technology and Humanity in Your Company
According to the more than 140 #CEOs I interviewed, one of the most important #mindsets for future #leaders is that of the Chef which is all about balancing #humanity and #technology. Chefs usually have to balance many ingredients to create a beautiful and tasty dish. As a leader, you just need to balance the two and you need both of them.
In this midweek podcast episode, I will be talking about the best way to balance technology and humanity in your company.
This episode is brought to you by Mitel. Don't compromise on business continuity. Mitel can meet all your business communications needs while working from home with all-in-one cloud calling, conferencing, collaboration, and contact center tools – free until 2021. Visit Mitel's https://bit.ly/mitelsponsors to learn more.
playlist_add
Jun 1, 2020
Seven Steps To Become A High Growth Individual
Most of us have had our lives disrupted by the current pandemic in some way. We have had to find new ways to connect with friends and family, we aren’t traveling as much (or at all), and we’re having to adapt to new ways of working and learning. Whitney Johnson is one of the 50 leading business thinkers in the world and bestselling author of 3 books and as she told me during our discussion “if we’re going to manage the disruption, we need to disrupt ourselves.”
How to disrupt yourself and why it matters
Clayton Christensen of the Harvard Business School was Whitney’s mentor and she co-founded The Disruptive Innovation Fund with him. It was Clayton who coined the term disruptive innovation, which he talked about in his book, Innovator’s Dilemma. The idea behind the term was that a small sometimes silly idea can take over the world, for example how the telephone disrupted the telegraph or how the automobile disrupted the horse and buggy. In more modern examples, we can se…
playlist_add
May 28, 2020
What advice would you give to your younger self?
As we grow older and learn new things, regrets are pretty normal. Regrets are not always about life-changing decisions, they can also mean things that could have made your life easier if you knew them earlier.
In this mini-podcast episode, I share two pieces of advice that I would give my younger self. How about you? What would you say to your younger self?
This episode is sponsored by Cisco Webex. They are launching ‘The Future of Work’ to help you understand the trends transforming the workplace and navigate the new normal. Filled with insights and expertise dedicated to the future of work, you’ll find all you need to transform your workplace. Check it out at https://bit.ly/fowwebex
playlist_add
May 24, 2020
Why People Must Come Before Profits
Companies are going through difficult times right now with the current pandemic, and while Pehr is not currently the CEO of a company, he is no stranger to leading during challenging circumstances, including recessions. When asked how current leaders are handling organizations during this tough time, Pehr says there is one critical thing that leaders are not doing a good enough job with.
Putting people ahead of profits
There are very few leaders today who are actively putting the well-being of their people ahead of profits. Pehr says, “I put people before profits in the sense that if I don't have good people, we could not have productivity, we could not go to have our aspirations come true unless we have good people. So I have people before profits and it's not declining profits. I think that profits are very important for any shareholder company and that the shareholder should have their part of course, but that the people will create it.”
He says companies today are not only l…
playlist_add
May 22, 2020
What is Self-Awareness and How Can We Start To Practice It?
One of the most important skills future leaders should have is self-awareness. Being aware of your own flaws so that you can improve on them is a sign of great leadership.
In this week’s mini-podcast episode, I explore self-awareness in-depth and share stories and examples of how to practice it.
This episode is sponsored by Cisco / Webex. They are launching ‘The Future of Work’ to help you understand the trends transforming the workplace and navigate the new normal. Filled with insights and expertise dedicated to the future of work, you’ll find all you need to transform your workplace. Check it out at https://bit.ly/fowwebex
playlist_add
May 18, 2020
How to Create More Joy at Work and at Home
This episode is brought to you by Cisco Webex. To help navigate our new reality and its impact on workplace transformation, Cisco Webex is launching The Future of Work; a destination to help you understand the trends transforming the workplace; highlighting remote work as well as workstyles, innovative workspaces and integrated workflows for teams. To learn more visit futureofwork.webex.com
Joy and happiness are two very important aspects of life, and they are just what we need now as we face difficult times around the world. What is happiness and joy to you? We all have times that we struggle to find one or both. In her book, Ingrid shares a moment of awareness that changed her life. She shares, “Joy isn’t hard to find. In fact, it’s all around us”. Before we are able to create more joy and happiness at work and at home, we first need to define them separately, because a lot of times they get grouped together.
The important distinction between joy and happiness
In our quest…
playlist_add
May 15, 2020
It's ok to take a break
Have you fallen into the trap of constantly working and feeling the need to keep pushing, no matter how exhausted and worn down you feel? We’ve all been there. In fact, many companies and people have the mentality that in order to succeed, you have to constantly hustle and work non-stop, even when you’re tired.
But that’s not true.
To set yourself up for success, you need to take breaks. When you’ve been working hard for a long time, things start to catch up with you. If you’re physically exhausted or mentally spent, you can’t do your best work. Your brain and body need to rest and re-energize. Pushing hard can work for a short-term goal or project, but it isn’t sustainable in the long term.
A break doesn’t have to be a long hiatus. Even taking a day or half a day to focus on the things you need to do to get yourself back into the physical, mental, and emotional state to perform your best can make a difference. Spend time with family and friends, exercise and get out…
playlist_add
May 11, 2020
How to Lead From the Future
Mark is a business advisor with over 20 years of experience helping Global 1000 and start-up companies to create new growth strategies, navigate disruptive innovation, and manage corporate transformation. He is the co-founder and Senior Partner of Innosight, a strategic innovation consulting and investing company. Prior to that Mark was a consultant at Booz Allen Hamilton and a nuclear power trained surface warfare officer in the U.S. Navy.
This episode is brought to you by Cisco Webex. To help navigate our new reality and its impact on workplace transformation, Cisco Webex is launching The Future of Work; a destination to help you understand the trends transforming the workplace; highlighting remote work as well as workstyles, innovative workspaces and integrated workflows for teams. To learn more visit futureofwork.webex.com
Every company wants to be more innovative in order to stay relevant, to be successful, to bring in the best talent, and to help the world. But innovation takes…
playlist_add
May 8, 2020
How You can Effectively Lead a Virtual Team
With the current pandemic, millions of people around the world are working from home. This will likely continue over the coming months, and everyone should adjust to this new normal way of working.
In this week’s mini-episode of The Future of Work Podcast, I’m sharing tips on how you can effectively lead a virtual team from the comfort of your own home.
This episode is sponsored by Cisco Webex. To help companies navigate the new reality of #remotework, they are hosting a future of work marathon series with customers and industry experts. Make sure to check it out at https://bit.ly/webex0504
playlist_add
May 4, 2020
How to Solve Problems Before They Happen
Leaders especially are constantly running around trying to "put out fires." But, what if there was a way to stop the fires from happening to begin with? That is the premise of Dan Heath's new book: Upstream: The Quest to Solve Problems Before They Happen. Dan is the best-selling author of six books five of which he wrote with his brother Chip Heath (who I had on my podcast a little while ago). These books include classics such as: Made to Stick, Switch, and The Power of Moments.
How do we stop chasing fires and start preventing them? It's all about Upstream thinking. You can listen to the full in-depth conversation with Dan below
This episode is brought to you by Cisco Webex. To help companies navigate the new reality of remote work, join us for a live future of work marathon series with customers and industry experts: #RemoteWork - The Future of Work is Now. The Upstream Parable
Back in 2009 Dan heard a parable that is well known in public health and it really resonated with him. I…
playlist_add
May 1, 2020
Are You Thinking About Linear Change Or Exponential Change?
Change is a natural part of life, but it’s also naturally difficult for most people. But in order to make progress in our careers, businesses, and lives, we’ve got to be willing to make changes and be open to new ways of doing things.
There are two types of change: linear and exponential. When most of us think about change, we tend to think about linear change. That means moving forward one step at a time for consistent but small progress. But the pace of change is increasingly so quickly, we really need to be thinking about exponential change.
I love the thought experiment created by futurist Ray Kurzweil. He puts it this way: if you were to take 30 linear steps, where would you end up? Not far from where you first started. In fact, you could likely look back and easily see where you began. But if you took 30 steps exponentially, you would make tremendous progress. After 30 exponential steps, you would end up traveling around the earth 26 times. That’s a massive distance and s…
playlist_add
Apr 27, 2020
How to Nurture Crazy Ideas That Change The World
Safi Bahcall is a second-generation physicist, a biotech entrepreneur, a former public company CEO, and bestselling author of Loonshots: How to Nurture the Crazy Ideas that Win Wars, Cure Diseases, and Transform Industries. He was also on President Obama’s Council of Science Advisors and it was during that time that he started down the path that would lead him to write Loonshots.
What Safi realized was that there is a better way to change the culture of an organization. When giving his explanation he uses the example of a glass of water. When the water is room temperature you can swirl the water with your finger and it will slosh around. But when the temperature is lowered and the water freezes it becomes rigid and you cannot insert your finger anymore.
He says, “You can think of culture as that pattern of behavior that you see on the surface. You
have a wildly political culture or a very innovative culture. You have molecules that are totally rigid or they're sloshing around.…
playlist_add
Apr 24, 2020
How To Work With Your Spouse
When I travel to speak or attend conferences, people are often surprised that I work so closely with my wife. We each run our own business, but we spend most of our day working within just a few feet of each other in our home office. To some people, working in such close quarters with your spouse sounds difficult, but we’ve been able to create a positive environment where we encourage each other and play major roles in each other’s success. It isn’t always easy, but it’s definitely a great situation overall.
Here are my top three tips for working with your spouse: Take time and space
I won’t pretend that every minute of every day is great. At times, we both need to step away and take a break from each other. It can be as simple as putting in headphones, going on a walk, or taking our work to a coffee shop for a few hours. Don’t feel bad about needing to take time or space for yourself — it’s natural to need a break. The important thing is being open with your s…
playlist_add
Apr 20, 2020
Using Science to Make Your Meetings Matter
Dr. Steven Rogelberg is the Chancellor’s Professor at UNC Charlotte. He is a professor of Organizational Science, Management, and Psychology as well as the Director of Organizational Science. He has over 100 publications addressing issues such as team effectiveness, leadership, employee well-being, and meetings at work.
Steven is also the author of The Surprising Science of Meetings: How You Can Lead Your Team to Peak Performance, which is based on his 20 years+ of research on the topic of meetings.
Most of us have to deal with meetings on a regular basis, whether they are in person meetings or virtual, and they can feel like a waste of time. But Steven says, the solution to bad meetings is not to get rid of all meetings, he says that would be a dangerous approach. “Meetings are really an evolution in the world of work. It's a recognition that organizations can be better with and through people. As organizations basically recognized that employee voices would be helpful and mean…
playlist_add
Apr 17, 2020
Think Like a CEO: 3 Questions to Ask Yourself at Work Every Day
Success at work has a lot to do with how you work, but it also relates to how you think. I’ve interviewed more than 300 top business executives and CEOs for my podcast and books and love to pick their brains about how they think and the habits they follow.
I’ve learned that success at work requires everyday effort and constant evaluation. It’s not something you can dedicate yourself to once, but something to be constantly tweaked and updated.
To be successful, follow the example of top business leaders. Ask yourself these three questions at work every day:
* What did I learn today? It’s no secret that the business world is changing rapidly. The things you learned in school or even at a conference a few years ago are likely largely outdated today. To be successful, you must become a perpetual learner. It requires conscious thought and energy to learn something new every day, whether it’s from a conversation with someone, a book, a podcast, or another source. If you start…
playlist_add
Apr 13, 2020
How to Change Anyone's Mind
Jonah Berger is a Professor at Wharton School at the University of Pennsylvania. He is a world-renowned expert on change, word of mouth, influence, consumer behavior, and how products, ideas, and behaviors catch on. He is also the bestselling author of numerous books including a brand new one titled, The Catalyst: How to Change Anyone’s Mind.
How many times have you tried and failed to change someone’s mind about something, whether it was a family member, a coworker, a friend, or a boss? Jonah says it is because we are going about trying to change their mind in the wrong way. He says, “If you look at a
chair in a room you are sitting in and you wanna move the chair, pushing that chair is often a pretty good approach, right? If you push that chair in the direction you want it to go, it often moves in that direction. But there's one problem, when we apply that same notion to people which is that people aren't chair. When we push physical objects, they tend to go, when we push peo…
playlist_add
Apr 10, 2020
How Coronavirus is Affecting Workplace Practices
The global coronavirus pandemic has brought tragedy in sickness, death, and loss of work. It has undoubtedly changed how billions of people around the world live. But at the same time, it has also changed how we work and potentially sped up the future of work.
From a business context, this global tragedy is forcing organizations to evolve their workplace practices quickly. Companies that perhaps didn’t believe in flexible work options or didn’t have remote work programs in place are now telling their employees they must work from home. And in order to stay productive and keep the business running, these organizations are being forced to quickly adopt workplace flexibility policies. That also means they are upgrading their technology to give employees the tools and resources to work remotely, such as internal collaboration tools, web conferencing capabilities, and security measures to share and protect information.
The mass movement to remote work to protect employees is also forc…
playlist_add
Apr 6, 2020
How to Take Control of Your Time & Get More Done
Laura Vanderkam is the author of several books on productivity and time management, including Off the Clock: Feel Less Busy While Getting More Done and 168 Hours: You Have More Time Than You Think.
These days most of us have been forced to step away from our normal routines, and that can feel stressful and chaotic at times. But as Laura shares, it is all about our internal dialogue and how we shape the way we handle the current situation. “It can be easy to tell ourselves stories about the chaos and how crazy it is and how you can get nothing done. But once you have a story in your mind, you start looking for evidence to support that. And so if your story is, Everything's crazy, I can't get anything done, this is horrible, this is terrible, well certainly you can find a couple of stressful moments in any given day, and then now you've got points of evidence supporting your story. But if you start from the story of, Well, this is challenging, but I am a resilient and productive ind…
playlist_add
Apr 3, 2020
How to Build A High-Performing Team
3 Ways to Build A High-Performing Team
People everywhere want to unlock the secret to building a high-performing team. After all, your team often makes or breaks the success of your company. When your team works together well, great things can happen. But often teams are slowed down by inefficiencies and difficulties.
From my experience working in a variety of teams and now assembling and leading my own team of 10 people around the world, here are three things you can implement today to build a high-performing team.
* Know strengths and weaknesses. This applies to yourself and the people on your team. Practice self-awareness and know what you’re good at and where you need help, and then find team members to help with your weaknesses. If you’re good at big-picture strategic planning but have a weakness in organization, find someone on your team who has organization as a strength. Optimize the roles people play on the team by keeping each person in their area of strength.
* Se…
playlist_add
Mar 30, 2020
How to Innovate and Create the Future
Jeremy Gutsche is the founder and CEO of Trend Hunter, a website where people from around the world can share business ideas and trends. It’s basically like a giant innovation focus group. He is also the author of two books, Exploiting Chaos: 150 Ways to Spark Innovation During Times of Change and Create the Future: Tactics for Disruptive Thinking.
As Jeremy points out in his books, it is still possible to innovate in times of uncertainty, which is encouraging with what we have going on in the world right now. He says, “Chaos creates opportunity always. And what happens is that we get intimidated by the doom and gloom of bad times. But actually, if you look in history, what happens is that we get caught in a groove. Successful people get caught in a groove. Successful people are the ones that miss out and get disrupted because we get caught on a path of repeating past decisions. And chaos changes that. So if you look historically, you will see an astounding list of companies tha…
playlist_add
Mar 25, 2020
Best Tips For Changing Jobs
You’ve decided it’s time for a change and is ready to switch jobs. What should you do now? Switching jobs isn’t something that should be taken lightly, but if you find yourself in a toxic work environment where you can’t advance, it may be time to move on. After you’ve made the decision to look for a new job, here are three things to consider: Understand why you want to leave
People leave their jobs for a huge variety of reasons. Before you leave your job, make sure you’re leaving for the right reason, not a superficial reason like there not being enough perks or your desk not being in the right spot. A good reason to leave your current job is if you feel stuck or if you and your manager don’t get along, even after trying to improve the relationship. Changing jobs is exhausting, so before you get in too deep, make sure you are leaving for the right reasons. Develop skills
In our modern work environment, your skillset is often more important than your job title. Organiz…
playlist_add
Mar 23, 2020
A Look at the Past and Future of Humanity
Toby Ord is a philosopher and Senior Research Fellow at Oxford’s Future of Humanity Institute. He focuses on the big picture questions facing humanity such as global poverty, health, the long term future of humanity and the risks which threaten to destroy our entire potential. Toby is also the author of a new book called, The Precipice: Existential Risk and the Future of Humanity.
How does he research and think about future risks and possibilities? Toby says, “I have looked into a lot of the astrophysics of questions about the earth's lifespan and things like that. And when it comes to particularly the risks that we might face over the next 100 years. Yeah, I've had to read a lot about science and technology and really talk to a lot of experts. That's been a real focus with the book. It looks at a lot of issues in cutting edge science and I really... This is a real area where it's easy to screw it up when you're writing a book like this if you have a great idea about something cl…
playlist_add
Mar 18, 2020
Three Ways To Think Like A Futurist
Are you prepared for the future? What about your organization or the people around you? Futurists don’t predict the future, but they do make sure their organizations aren’t surprised by what the future will bring. More people are becoming futurists, especially as the pace of change increases and many organizations look towards the future with uncertainty. But futurists don’t just take a shot in the dark to guess what will happen — their projections are rooted in thinking through multiple scenarios to make sure they and their organizations are as best prepared as possible.
Here are three ways to think like a futurist: Look for signals
Every day, futurists scan the horizon for things that are coming in the future. These things may seem small now but can turn into major events and developments for the future. Signals could be geopolitical events, technology developments, demographic changes, or a number of other things. Signals come from reading reports, listening to podcasts an…
playlist_add
Mar 16, 2020
Why Everyone Should Think Like an Entrepreneur
Jim McKelvey is the co-founder of Square and the author of a brand new book, The Innovation Stack: Building an Unbeatable Business One Crazy Idea at a Time. Square was founded in response to a problem Jim had in his glassblowing business. He ended up losing a big sale because he couldn’t take an American Express card. So he set out to solve that problem along with his former intern, Jack Dorsey.
Jim says true entrepreneurs solve problems that haven’t been solved before, they don’t just start a business, they do something that has never been done before. And that is what he and Jack did, they solved a problem in a way that no one else had ever thought of before. They even were able to beat out Amazon when the company tried to copy the setup Square had.
The reason behind how they beat Amazon, Jim says, “In Square's case, I outlined about 14 things that we were doing absolutely differently from everybody else, 14 separate things and we were probably doing some more subtle stuff…
playlist_add
Mar 11, 2020
Three Technology Upgrades To Improve The Employee Experience
Here are three ways to upgrade your technology and improve the employee experience:One of the most important aspects of employee experience is technology. Think of how much your employees use technology every day — it’s a crucial part of every business, and if your company doesn’t have the right technology resources, it can be a drain on the employee experience. Consumer-grade technology
We’re surrounded by great technology in our everyday personal lives, but many employees face the struggle of having to set aside those programs and devices to use slow and outdated programs at work. Consumer-grade technology is tools that are so useful and intuitive that you would use them in your personal life if possible. An outdated computer or a clunky intranet system can be frustrating to employees, lower their productivity, and cause burnout. Employees should have tools at work that match what they use at home and reflect the year we live in. Video communication and collaboration…
playlist_add
Mar 9, 2020
Addressing the Nation's Greatest Talent Challenge
Victor Hoskins is the President and CEO of the Fairfax County Economic Development Authority. Prior to that, he was Deputy Mayor of Economic Development for the District of Columbia. In his current role, he works hard with his team to attract companies and jobs to the area. Most recently he led the team responsible for winning the Amazon HQ2, which will be bringing anywhere from 25,000 to 37,000 jobs to Northern Virginia.
What was it like to compete for the Amazon HQ2? Fairfax county was one of 238 jurisdictions in the running and their initial proposal was 250 pages long. A few months later Amazon responded with over 100 questions which took 1100 pages to respond to. It was definitely not an easy feat!
When looking at the big picture Victor has been paying attention to two main trends when it comes to talent. The first one is the need for regions to find ways to keep college students in the area after they graduate. In Victor’s region there are 60 universities and he says, “ther…
playlist_add
Mar 4, 2020
The Importance Of Being Human At Work In A Technology Driven World
With the growth of AI, machine learning, and automation, many people are worried about their jobs and think everything will soon be run by robots. But no matter how advanced technology gets, there are some things it will never be able to do as well as humans. These uniquely human abilities and characteristics, including practicing empathy, innovation, creativity, communication, collaboration, vulnerability, mentoring, and so much more can only be done by humans. It’s important for humans to embrace their natural abilities and showcase them at work.
Over the past few decades, we’ve been conditioned to leave our natural human abilities outside of the office. But to succeed in the future, we have to embrace these qualities. That means doing things like taking a stand to be vulnerable at work, fighting for something you believe in, and taking the time to coach and mentor someone. A lot of technology now is developed to take over mundane and repetitive tasks. Don’t run away from tech…
playlist_add
Mar 2, 2020
Why Work Doesn't Have to Be Crazy
Jason Fried is the co-Founder and CEO of Basecamp and bestselling author of Rework and It Doesn’t Have to be Crazy at Work. He has also given a TED Talk titled Why Work Doesn’t Happen at Work.
Jason is a big believer in capping a workweek at 40 hours, he says, “We don't want people working more than 40 hours. You don't need to. And if we're doing that, then we're doing something wrong, actually. I know a lot of companies, long hours is seen as doing something right, like, "Let's stay late, and let's work on the weekends and let's pull all-nighters." I think that's completely wrong. And so, we're very careful about not encouraging our employees to work that way.”
Anything that cannot get done in 40 hours can wait until the next day or the next week. The reason is 50, 60, 80 hour weeks are not sustainable. In an emergency, they can be done once in a great while, but to keep it up consistently, it doesn’t produce the best results.
Jason says, “I'm sorry, 80-hour weeks if…
playlist_add
Feb 26, 2020
Three Reasons Why College Is Still Worth It
Is college worth the time and cost? It’s a constant debate, and everyone seems to have a strong opinion on the matter. I regularly see posts on social media about the pros and cons of attending college. While there isn’t a definite answer that applies to everyone, I believe college is still definitely worth the investment.
No matter your career goals, here are three reasons why college is still worth it:
* Networking and Job Skills
Aside from what you actually learn in college, perhaps the greatest benefits are the job and life skills you gain. College teaches life skills like collaboration, accountability, and meeting deadlines, plus valuable skills for any profession, like writing and analytical thinking. College is also a great place to build your network. The people you meet and work with in college can provide valuable connections throughout your entire life. Many people end up starting companies or working with people they met in college.
* Most Jobs Require a Degree…
playlist_add
Feb 24, 2020
How Leaders can Overcome the Advice Trap
Michael Bungay Stanier is a bestselling author of The Coaching Habit and the upcoming book, The Advice Trap: Be Humble, Stay Curious & Change the Way You Lead Forever, which comes out on February 29. He is also the founder of Box of Crayons, a learning and development company that helps organizations transform from advice-driven to curiosity-led.
If you’ve had the chance to read The Coaching Habit you know the seven essential coaching questions, but Michael’s newest book builds on top of that and helps readers figure out how to take steps to stay curious and change behaviors.
Michael shares that the biggest hurdle we have to overcome is the advice monster. What is the advice monster? He says, “the advice monster is that thing that keeps looming up going, "No. No. No. I know you think you're curious but let me just pull you back onto the dark side, and have you lurking into telling advice and offering solutions and being the person with the answer." And everybody listening in r…
playlist_add
Feb 19, 2020
How To Manage Your Time Effectively
No matter if you work for yourself or in an organization, time management is one of the most essential skills you can master. Managing your time makes you more productive and opens the door to new personal and professional opportunities.
Here are three proven strategies to manage your time effectively:
* Understand Where Your Time Goes
You can’t manage your time if you don’t know how you currently use it. When I first started working for myself, I would get to the end of the day and realize I hadn’t accomplished anything substantial. My time had been spent doing smaller things that pulled at my attention. But I had to come to that realization before I could make changes and have a frame of reference of how to manage my time. Spend a week keeping a journal of where your time goes. Track what you’re doing throughout the day and what is happening. You may be surprised at certain patterns or distractions that can lead to major time management changes.
* Batch Tasks
Some pe…
playlist_add
Feb 17, 2020
The Future of Education, Skills, and Jobs
Dr. Denise Trauth is the President of Texas State University. She is currently in her 18th year leading the university. Prior to that Dr. Trauth was provost and vice chancellor for academic affairs at the University of North Carolina at Charlotte.
Under Dr. Trauth’s leadership, Texas State has experienced its largest construction program since being founded in 1899, became a federal Hispanic-Serving Institution, was designated a Texas Emerging Research University, has been reclassified as an “R2: Doctoral University – Higher Research Activity” under the Carnegie Classification system, and moved up to NCAA Division I.
Dr. Trauth and her team at Texas State make sure they are staying in touch with industries in the area in order to provide the most relevant and up to date education for students. She has noticed two big trends currently impacting the business world. She says, “What we see in particular is that business is being impacted by two factors in particular: One is tec…
playlist_add
Feb 12, 2020
In Business, No = Not Yet
Chances are, at some point over the course of your life and career, someone will shoot down a project or idea that you’re passionate about. Hearing No is a part of life and something everyone faces. The difference between success and failure often comes in how we react to hearing No.
I recently had the chance to interview former GE executive Beth Comstock. She told a story about an idea she had for a project early in her career. She did her research and presented it, only to be told No. But Beth didn’t give up there. She re-worked her project and presented it again. Again, she was told No. This happened over and over — Beth made adjustments to her idea, listened to feedback, and then went back to present. Over and over she was told No.
Finally, a top executive told her Yes. When she asked why he said it was because she had made it impossible to say No. Her persistence had paid off and her idea finally came to fruition.
In the business world, No really means Not Yet. Don’…
playlist_add
Feb 10, 2020
140 CEOs on What it Will Take To Be a Leader in 2030
My new book, The Future Leader, comes out on February 26th and it is based on interviews I had with over 140 CEOs around the world. In the book the two questions that I wanted to answer were: Is the leader of 2030 going to look that different than today? And if so, how is that leader actually going to look different?
To find out the answers to my questions, I interviewed CEOs around the world from organizations like Mastercard, Unilever, Audi, Best Buy, Oracle, Kaiser, SAP, Koc Holding, Enel, Carnival Cruise Lines, Dominos, Dunkin’ Brands, National Grid and many others. I also teamed up with LinkedIn and we surveyed 14,000 employees around the world. And this gave me a very good picture around what the future leader is gonna look like.
And what I found out from these interviews was that most of the top CEOs around the world believe that while there are going to be some attributes that remain the same for leaders of the future-- things like being able to create a vision and execute…
playlist_add
Feb 5, 2020
Should Your Organization Have Annual Performance Reviews?
It’s a pattern that has been around for decades. Once a year, employees gather their accomplishments and projects for the past 12 months and talk with their managers and HR representatives to plead their case of why they’re a valuable asset to the company. At the end, they may get a few suggestions for improvements and maybe even a raise. Then it’s back to work until the same time rolls around next year and it all starts again.
Annual performance reviews are standard in many organizations, but the way they’ve always been done can be incredibly detrimental to the overall morale, productivity, and engagement at a company. There’s no absolute answer to if your organization should have annual performance reviews, but here are three things to improve the process:
Ask your employees. Many organizations are quick to kill traditional annual performance reviews without asking their employees. Take a survey and hold focus groups to find out what employees are looking for and the form…
playlist_add
Feb 3, 2020
Leadership is Language
David Marquet is the bestselling author of the 2013 book, Turn the Ship Around! A True Story of Turning Followers into Leaders and the new book, Leadership is Language: The Hidden Power of What You Say and What You Don’t, which comes out on February 4th.
David was in the Navy for 28 years and he was ultimately selected to be captain of a nuclear submarine. And it was during his time as a captain of the USS Santa Fe that he changed his leadership style and that change led to him writing his first book.
What does David mean by “leadership is language’? He explains that while there are a lot of professions that require a person to work mainly with their hands, in leadership, because it is always about other people, leaders interact through words--face to face, emails, company statements, annual reports, etc...As he says, “the magic of leadership is that by changing your words you will change the world around you because if you ask a question a different way, you'll get a diffe…
playlist_add
Jan 29, 2020
Three Powerful Ways To Motivate Yourself At Work
Motivation is key to your success at work. Your boss can try to motivate you, but in most cases, you can’t rely on anyone else and have to find your own internal motivation. No matter if you work in an office or remotely for yourself, everyone needs help from time to time finding motivation to push through and be productive.
Here are three effective ways to motivate yourself at work:
* Set Goals
Start every day with an idea of what you want to get done that day. Setting goals gives your purpose and direction instead of just wandering around trying to find something to do. Goals can be big or small. I like to set large goals, smaller daily goals, and mini goals. For example, my large goal could be to write a book, so I set a daily goal to write for an hour. As I’m working on that goal, I can set a mini goal to write 500 more words. Setting goals pushes you in new directions.
* Find Meaning
You’re more likely to be motivated and productive if you feel the work you’re doi…
playlist_add
Jan 27, 2020
Hacks for Bringing Joy to Your Job
Bruce Daisley is a former Twitter VP and bestselling author of the forthcoming book, Eat Sleep Work Repeat: 30 Hacks for Bringing Joy to Your Job, which comes out February 25th. Bruce also has experience working for Google and YouTube.
There are some statistics that show that only 13% of employees are engaged in their jobs. Why is that? Bruce says it is because, “If you have a look at status, higher power is dis-inhibiting. What I mean by that is if you watch people who are bosses, people who are presidents, people who are high status individuals, they generally are unencumbered by this sort of self-consciousness that the rest of us fail. And the correlate of that, the flip side of that is that lack of status is inhibiting, meaning that when we have no position in the hierarchy, when we are junior, when our opinions are told that they don't matter, it means that we repress how we feel. And you observe this more and more, countries that have strong hierarchy generally find that thei…
playlist_add
Jan 22, 2020
What Are You Doing To Build Your Own Career Ladder
For decades, most people believed there was just one path to career success: climbing the corporate ladder. Everyone was expected to start in an entry-level role, pay their dues, and get promoted as they worked their way up the organization. That was the only way it was done, and no one questioned it.
Thankfully, today we have many more options and fewer people spend their entire careers working their way up the corporate ladder. With new technology and opportunities, each person can build their own career ladder to chart their own path to success. For some people, that could be staying with the same organization, but for other people, the career ladder they create could involve becoming an entrepreneur or working for multiple companies.
Building your own career ladder comes with countless possibilities, but it also requires work and vision. Here are five way to build your own career ladder: Keep learning
Knowledge has never been more plentiful than it is today. We have access to to…
playlist_add
Jan 20, 2020
How Chipotle is Investing in Their People
Marissa Andrada is the Chief People Officer at Chipotle, a very popular restaurant chain with 2,500 restaurants and 80,000 employees. Prior to Chipotle Marissa had led HR for companies such as Starbucks, Kate Spade, GameStop, Red Bull, and Universal Studios.
Marissa has seen quite a few changes in HR over the past 10-20 years. One of the biggest changes she mentioned is a shift in leadership. Purpose, vision, and values have been around in theory for awhile, but it wasn’t until recently that companies took these words from something on a poster in the hallway to something that companies actually live out through leadership. And employees can tell when leaders are actually living out what they talk about in company meetings or if it is all just talk.
When it comes to tenure in restaurants, a lot of times employees are coming and going frequently. Although Marissa shares that tenure at Chipotle has increased, she also says they understand that not everyone will stay at the company lo…
playlist_add
Jan 16, 2020
Are You Finding Time To Be Curious
If you’re like most people, you often get caught up in your work and personal life. You’re busy every day with new activities, goals, and the mundane tasks of work and life. It can be hard to find time to be curious when you’re busy with all your other activities.
But curiosity is vital to our creativity and success. Curiosity allows us to solve problems, uncover opportunities, and have fun. It’s the curious people who shape the future.
So how can we balance our daily lives with the need to be curious? It comes down to making time to be curious. For most people, it takes real effort to set aside our daily tasks and allow our minds to wander and think of new possibilities. Here are five ways to make time to be curious.
* Schedule it in. The most basic tactic is to simply schedule time to be curious. If it’s on your calendar, you’re more likely to actually do it. Scheduling in curiosity time can come in many forms, from giving yourself a few minutes to step away from you…
playlist_add
Jan 13, 2020
How Leaders Can See Around Corners
Rita McGrath is a professor at Columbia Business School and author of the new book, Seeing Around Corners: How to Spot Inflection Points in Business Before They Happen. She was also recently ranked #5 on the Thinkers50 list for her work in strategy, innovation, and entrepreneurship and for being a champion of harnessing disruptive influences for competitive advantage.
What does it actually mean to see around corners? Rita says it’s not about predicting the future, because predictions are hard, but it is about paying attention to signals. She says, “it's more about expanding your range of possibilities that you're considering, and then really being prepared to challenge your own assumptions. And I think that's really where the seeing around corners part is so valuable, because if you think about it, any business grows up with a set of assumptions about what's possible and what's not. And what an inflection point does is it really changes the nature of those assumptions.”
Compan…
playlist_add
Jan 8, 2020
Why All Leaders Must be Coaches And Mentors
As AI and automation grow, employees are concerned for their job security. Adding to that fact is uncertainty about the unknown future of work and what it will take to succeed over the next decade and beyond.
There are lots of ideas of what it will take to future-proof your career, but the simplest and best thing you can do is this: be a coach and mentor.
All leaders should be coaches and mentors, but it’s not just limited to leaders. Employees at all levels can find people to coach and mentor, either at work or outside of work. A coach is different from a traditional boss. A coach gives honest feedback to their mentee, pushes them, unlocks their potential, and removes obstacles from their path. In fact, the ultimate goal of a coach or mentor is to make the person they’re mentoring more successful than them.
This isn’t how it’s always been. It used to be that leaders and managers sat at the top of organizations and pushed down anyone with talent who threatened their success.…
playlist_add
Jan 6, 2020
How to Make Work Meaningful
Tom Rath is a bestselling author and researcher who has spent the past two decades studying how work can improve human health and well-being. He has written several books, his newest one comes out in February and it is titled, Life’s Great Question: Discover How You Contribute to the World.
Tom set out to write this book as a result of his personal reflections over the last several years. He says, “I've really been personally reflecting on, given my own health challenges and threats and my mortality, what are the most important things for people to get focused on? In particular, most of my writing and research is focused on that nexus of people and organizations, and how can we help people to lead better lives through the organizations that they're a part of? And one thing I've observed after 20 years of, kind of following this area is that we're often so quick to look inward and think about self-development and our own brand and how we can improve personally, and the more I have…
playlist_add
Jan 1, 2020
Learning How To Say No Is An Invaluable Skill
Like most people, I’m constantly bombarded with requests from other people in both my personal and professional lives. I’m asked to meet friends for coffee, attend a conference, conduct an interview, answer questions for someone — the list goes on and on.
I used to say yes to everything because I didn’t want to miss out on making a new connection. But over time, I felt myself becoming exhausted and depleted. I could never meet my own goals because I was spending all of my time helping other people. So I started saying no. It was difficult at first, but I learned that in order to see my own professional and personal success, I had to invest time in myself. When you say no, you’re really saying yes to something you want to do. Something for yourself that gives you purpose and meaning.
As we become more connected with new technology, we’ll be even more inundated with requests. Learning how to say no is one of the most valuable things we can learn. You don’t need to be…
playlist_add
Dec 30, 2019
How this CEO Leads a Team of 56,000
Dan Helfrich is the Chairman and CEO of Deloitte Consulting, where he has worked for over 20 years. Although he had always wanted to be a sportscaster, once he graduated from Georgetown University, he had a choice between broadcasting and consulting and he ended up choosing consulting. And that choice has led him to where he is now, which is leading a team of 56,000 people.
Dan is very passionate about diversity and inclusion, which seems to be at the center of a lot of conversations today inside of organizations. Dan says, “I actually think some are talking about it as a theme, and I think that's wrong. Diversity and inclusion is an imperative, not a management fad, and not something to pay lip service to. And what we're doing is, we are putting diversity and inclusion, and I view those as related concepts, but that have distinct elements to them. We're putting that at the center of everything we do, we're striving for increasing the representation of our teams on a ton of dimensio…
playlist_add
Dec 25, 2019
You Shouldn’t Have A Typical Day; Here’s Why
What does a typical day look like for you?
It’s a question I’ve asked of hundreds of CEOs and top business leaders around the world. They almost always tell me the same thing: they don’t have a typical day. Every day is full of different activities and meetings. If you want to follow in the footsteps of some of the most successful business leaders, avoid having a typical day. These people still have habits and commonalities throughout their days, but they avoid falling into the routine of doing the same mundane things every day. Avoiding a typical day can make you more creative and energized, which is good for your sanity and the success of your business.
So how do you avoid having a typical day? Here are five tips:
* Get out of the office. It’s easy to fall into the same routine when you’re in the same place all day, every day. Get out of the office and take your work on the road. Work from home or a coffee shop or even a communal workspace in your building. Visit custo…
playlist_add
Dec 23, 2019
How the CEO of Ketchum Leads by Example
Barri Rafferty is the President and CEO of Ketchum, a leading global public relations firm serving clients in over 70 countries. Ketchum has been named PR Agency of the Year and the winner of an unprecedented three consecutive Campaign of the Year Awards.
She became the first female CEO of a top-five global public relations firm at the beginning of 2018. In total, she has worked for Ketchum for 24 years. When asked what her leadership style is, Barri says, “My goal is to bring out the best in the people that work for me. So I feel like as a leader, I'm very much of a coach. I go... I move really fast, so I have to trust the people around me. And I really encourage us to all collaborate and work together. We have a lot of debate on... Any leadership team I ever have, I always think if people aren't debating and pushing back on me and there's not a few raised voices, or curse words every now and then, that it's probably not a good thing, right? We've gotta get in it, but we lock arms…
playlist_add
Dec 18, 2019
We All Have The Power To Shape Our Employee Experience
Employee experience is the next big battleground for organizations. It’s crucial for building a place where people want to come to work because they are engaged and satisfied, not just because they have to be there. Many people think that employee experience is determined by executives, but in reality, it is something employees at all levels can control and shape.
A few decades ago, employees didn’t have any power. If they were frustrated with something at work, their only choice was to go home and complain to family and friends because they could make any real changes. But today’s world is different, and employees now have the power to shape their own work experiences. It doesn’t matter if you’re an entry level employee, mid-level manager, or executive. Here are five things you can do to shape your employee experience:
* Talk to your manager. Have open and honest conversations with your manager about what you like about your experience and what you want to change. Don’…
playlist_add
Dec 16, 2019
The Future of Education
Martin Boehm is the Dean of IE Business School, one of the world’s leading higher education institutions. It is based in Madrid, Spain, but most of their programs consist of 80-90% international students.
The business school was ranked the 3rd European Business School by Financial Times, 1st Worldwide Distance Online MBA by QS, 1st Business School in Europe and 3rd in the world by The Aspen Institute, and 3rd Non-US MBA Business School by Forbes, just to name a few of their awards.
Education hasn’t changed much over the past 100+ years and it is becoming more apparent that we are in desperate need of change in this area. With all of the technological advances, the evolving workforce, and an incredibly face pace of change in the world today we have to update our way of educating to allow students to prepare for the future of work. And that is just what Martin and his team at IE Business School are doing.
One thing that has to change is we have to move from simply imparting knowle…
playlist_add
Dec 11, 2019
There’s More To Life Than Work
Believe it or not, there’s more to life than work. When we’re stuck in the repetitive day-to-day where the majority of our time is spent at work, that can be hard to believe. Many people struggle with separating themselves from work and focusing on other things. But the truth is that we don’t live to work; we work so we can live.
Everyone is unique, but everyone has more in their lives than just work. How do you discover your life outside of work? Try these five tips:
* Set boundaries. Work tends to expand to fit whatever time we have to get it done. Without limits, you may let yourself work all the time and feel like you have enough work that it needs to take all that time. If you set boundaries and decide you’ll leave the office or be done with work at a certain time every day, you’ll have more time for other activities and will likely find you can still get your work done in less time.
* Build relationships. For many people, one of the biggest parts of their life out…
playlist_add
Dec 9, 2019
Why and How to Become Indistractable
Nir Eyal is the bestselling author of Hooked: How to Build Habit-Forming Products (2014) and Indistractable: How to Control Your Attention and Choose Your Life (2019). He started and sold two tech companies and he has taught at Stanford Graduate School of Business and Design. He has been studying and writing about behavior design and habit formation for many years and he became fascinated with how technology persuades people to do things they normally wouldn’t do. This is ultimately what led him to write his bestselling booked Hooked.
Nir’s newest book came about as a result of his search for a solution to a problem he had with staying focused and getting things done. Nir says, “Hooked is about building good habits, Indistractable is about how do we break bad habits.”
Being distracted is not a new problem. These days we tend to place the blame on technology, social media, smartphones, etc… But as Nir points out, “People have always been finding ways to escape boredom. S…
playlist_add
Dec 4, 2019
What Are You Doing To Try To Get Noticed At Work
When was the last time you were noticed at work? Did you get recognized at a meeting or even just receive a compliment from a boss or colleague for a job well done? It can be difficult to get noticed at work, especially in large organizations. With lots of moving parts and ongoing projects, it takes effort to stand out and be recognized. It also comes with risks. There’s always the possibility that a big step to get recognized could backfire or a project could end up not being as successful as anticipated. But those risks are worth taking because being noticed is crucial for your career.
People who get noticed will grow and thrive in the future of work. They’re the people managers turn to when a new opportunity arises and they have a chance to grow and develop. Of course, it’s important to do good work simply to be a good employee, but it also helps to get extra recognition.
How do you get noticed at work? Make yourself visible and stand out. Here are three tips to getting noti…
playlist_add
Dec 2, 2019
How The World's Largest Design Firm is Thinking About the Future Workplace
Diane Hoskins is the co-CEO at Gensler, the largest global design and architecture firm with over 6,000 professionals across 50 offices. You may have seen some of the structures they have worked on, including the Shanghai Tower, the Facebook Headquarters in Menlo Park, the Microsoft headquarters in Ireland, the Ford Foundation Center in New York, and countless others all over the world.
When speaking about the work that Gensler does, Diane says, “We bring insight-driven and research-driven design solutions to some of the most challenging and most amazing opportunities out there, all around the world. Working with leading companies in the tech industry and governments, and law firms, and organizations all over the world and also projects like airports, and sports stadiums and hospitality and even health and wellness. And really bringing a full 360 understanding of really the transformation of live, work, and play. And our deep research is helping us to bring insight into the design s…