We’ve all heard about sales and marketing alignment. But, to enable your customers to reach their full potential, it takes alignment between sales and customer success, starting at leadership.
Plus, we covered…
- How focusing on power users instead of new deals benefits sales orgs
- How to align your customer success team w/ the business objectives of customers
- Why a growth mindset outperforms a service-only mindset
- Tools to help your customer success team be more proactive
For more info, check out customersuccessleader.com or send a message to firstname.lastname@example.org.