Customer success is all about driving value.
But that’s not limited to your customer success team.
It’s company-wide. And your product better live up to what you sold it as.
Today’s guest is Chad Horenfeldt, Customer Success Coach at Kustomer. He has experience in a variety of customer-success-centered roles and came on to share the wisdom he’s gained over his impressive career.
In this episode, we discuss:
For more info, check out customersuccessleader.com or send a message to firstname.lastname@example.org.