Have you ever been to a party with a friend who doesn’t introduce you to anyone? So you just stand there awkwardly and count the seconds before you can leave.
It’s a less than desirable experience, right? Why do we make customers go through it then?
- How to mitigate buyer’s remorse for new customers
- Why sales should be involved after the initial sale
- What B2B customer success can learn from B2C
Check out Josh’s show, The Buyer Enablement Podcast.
For more info, check out customersuccessleader.com or send a message to firstname.lastname@example.org.