If you thought customer success and account management are the same things, you’re probably not alone.
There are some similarities, however, there are bigger differences that make them distinguishable jobs.
- The main differences between customer success and account management
- How to successfully work with customers from other geographies
- How to navigate a customer’s unresponsiveness
- Why it’s okay when tech fails us sometimes
For more info, check out customersuccessleader.com or send a message to firstname.lastname@example.org.