What is Voice of Customer? How can Voice of Customer be used to curate tailored content across your industry? Why is this important?
These are a few of the many questions answered on today’s show with industry expert, .
In this episode, of speaks with , President of on episode 28 of The Manufacturing Executive podcast. Our dynamic conversation covered...
- How do you facilitate a voice of customer meeting?
- What are the benefits of a voice of customer meeting?
- Understanding the pain customers feel and ideal outcomes
Want more resources and information?
For more ways to serve others as an individual or business, Dave has written a called . Dave also suggests checking out by Dan Adams and by Tony Ulwick.
To hear more interviews like this one, subscribe to The Manufacturing Executive podcast on Apple Podcasts, Spotify, or wherever you listen to podcasts.