Partnering to Diversify the Portfolio and Expand into New Products
Play • 35 min

It’s a changing world. You can’t do business as usual and expect it to continue to work for your customers.

That’s why innovation around new market approaches are more important than ever, and that doesn’t happen by accident. It requires investment in new technology and the right team to understand and navigate it. David Houchen, Senior VP and CFO at First Federal Bank of Kansas City, explains that lenders can’t be offering the same things they did 15 years ago, and how partners open the door for new product offerings.

Join us as we discuss:

  • How FFBKC worked with Upstart to build their unsecured lending portfolio
  • Their focus on diversifying their loan asset mix
  • The decision to partner for personal loans
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