People, Not Numbers
Joe Sejean
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Engagement changes everything.
If you are a professional who seeks to improve your Employee, Customer or Audience engagement, this podcast is for you.
In each episode, you will meet inspiring people who will encourage to try new things, have more ideas, and grow.
Available episodes
Newest first
Oldest first
5 days ago
#39 Werner Karnadi - Few words. Big impact. From the Dutch Kendo national coach
He was not great at school. Nor did he know what you wanted to do with his life by his early 20s.
Until he stepped in #kendo dojo.
Werner Karnadi, a Data warehouse specialist, is above and beyond the coach of the kendo Dutch national team.
If you love sports you will be hooked by what Werner talks about during our conversation. And she loves figures you will like the way we discuss data and how to approach it with a human focus.
A truly fabulous conversation for this Episode 39.
Here are some extracts of what we talked about:
💔 He underestimated the emotional impact of being laid off, and spiralled down
🗣️ A few words from strangers have significantly impacted his life multiple times
🧐 "Don't take things personally" is absurd. How else do you want to take things?
❓You always have to associate a powerful WHY to your goal
🥋 Winning a match is NOT a goal. What you do to get that point IS a goal
🤷 If I haven't figured it out, then others might have not understood it neither -> I need to explain better.
AND MUCH MUCH MORE 🤩🤩🤩!!!
Thank you Josh Bishop for the connection 🙏❤️
ENJOY TO THE MAX 🤩🤩🤩!!!
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Oct 31, 2023
#38 Mark Meyer - The art of being authentic
Authenticity. A word I have always struggled with.
Overused. Misunderstood. Damaging, especially when used to judge people: "He is not authentic..."
And then I received on the show Troels Mark Meyer, the author of the book The Art of Being Authentic (available here: https://a.co/d/8jQuyCb)
I enjoyed the book and yet did not agree with all of it.
I enjoyed even more exploring our respective approaches during the episode.
We both learned a lot. What a great moment of flow, what a joy to move forward with Mark during our conversation!
Here are a few nuggets of what we discussed during the episode:
🥅 Goal driven and Purpose driven are 2 very different ball games with 2 different destinations
😞 Trauma is not a matter of "how big it was" but "how you perceived it"
📣 Changing language when sharing your emotions can have a massive impact. Example: Transform "I am angry" into "I feel anger" and see for yourself!
🧑🤝🧑 It is not just about you. Others play a prime role in the way we live our lives
🪄 There is a strong difference between Intentions and Manifestations
AND MUCH MUCH MORE 🤩🤩🤩!!!
I enjoyed the conversation with you Troels Mark Meyer. I learned so much. I liked the debate. It was a great moment.
Don't miss this episode and tell me what you think in the comments!
Here is how you can connect with Mark:
Website: https://tmarkmeyer.com/
Instagram: https://www.instagram.com/authentictmarkmeyer/
Linkedin: https://www.linkedin.com/in/troelsmarkmeyer/
ENJOY TO THE MAX 🤩🤩🤩!!!
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Oct 9, 2023
#37 Joshua Bishop, Part 2/2 - Do it anyway
And there it is. The PART II of my conversation with Josh Bishop 🤩🤩🤩
I received a lot of feedback on PART I. The story of Josh touched and resonated with quite a lot of you.
In that second conversation, Josh and I dive a bit more into the world of film-making and Josh's career.
Here are some of the things we talked about:
🎬 There is a deep difference between US movies and European ones: European movies are NOT made for commerce
🤝 It truly is about who you know
🙃 His first documentary Made in Japan was supposed to follow a stellar path and it did not eventually, which was a big let down
🔗 You do movies because you HAVE TO (as a personal necessity), not because you WANT TO
≠ Career and purpose are two very different things
AND MUCH MUCH MORE!!!!
ENJOY TO THE MAX 🤩🤩🤩!!!
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Sep 11, 2023
#36 Dounia Jouron - The power of alliances
Head of Partnerships. You might laugh but I did not even know this was a position in a company.
Then I met the great Dounia Jouron, PhD. And a whole world opened up.
Dounia works in a payment company, Adyen.
When we met and decided to record an episode together, I did not know what to expect.
I met a person who is driven by great principles and an obsession of the big picture, might it be at work or in her life. A truly fascinating conversation.
Here are a few things that struck me during our conversation:
🤲 Partnership is not a job, it is a mindset
💥 Trust is not based on stories and promises, but on actions
👍 Failure is a part of a process, not something to avoid
🤔 Intuition plays a big role Dounia's way to manage her partnerships
❓ When considering a partner, see how they treat THEIR customers
and MUCH MUCH MORE 🤩
ENJOY TO THE MAX 🤩🤩🤩!!!
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Aug 13, 2023
#35 Joshua Bishop, PART 1/2 - Defying life circumstances and living of your art
I do not know how to introduce this episode.
Josh Bishop will probably impact you just like me: deeply.
He is an award-winning director specializing in feature documentaries. Check what he has done here 👉 https://lnkd.in/drDJYqmf and here 👉https://lnkd.in/dNEfUYbQ.
But Josh did not have it easy.
He has one of the most incredible lives I have known so far.
A hectic life. Sometimes really tough.
Josh might not agree, but to me he is a true survivor. A miracle.
This episode is the Part 1 of our conversation. That's a first since I created the show.
Part 2 is in the making.
This is a unique episode:
- You will embark on the incredible life of Josh. A hectic journey. Tough. Full of ups and mega downs.
- You will not believe what Josh shares with us. Nor how he is alive and the great person he is today.
- You will be touched by the man, the artist, the father, the husband, the son, the brother, and more. All imperfect. All like you and me. Just real and beautiful.
My bet is that you will be changed by that episode.
And that you will desperately wait for Part 2.
ENJOY TO THE MAX 🤩🤩🤩!!!
Thank you William Cunningham (IG profile: wjcunn1ngham) for introducing me to Josh ❤️
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Jul 24, 2023
#34 Terri Allen - The magic of mindfulness
Mindfulness ❌❌❌
I could not hear this word anymore. Full of fluff. I had the sensation that everyone used it at all times for everything.
In fact, I just did not understand what mindfulness was.
Terri Allen helped me view mindfulness in a completely different way.
Because, after living the high life, creating the Dubai Fashion week 2 decades ago, working in fashion and beauty, she operated a radical change.
Terri is an incredible human being: her life is dedicated to give Children a Voice and enrich their education by TEACHING mindfulness ❤️.
She wrote 2 books 📖 (in fact 3 books, you will hear that in the episode next week) for kids (find them here: https://lnkd.in/djq3T4My), has a foundation and coaches kids and parents who want to navigate the adventure of life with strong roots and landmarks.
I spent the whole conversation learning and opening my mind with Terri, broadening my horizons on a topic I found boring and misused.
Thank you Terri 🙏❤️
Here a few things we talked about 🎙:
❌ Mindfulness is NOT about being perfect and be exempt of the hassles of life
🔌 Mindfulness IS about awareness and connectedness
⚓️ It helps you navigate the adventure of life with solid roots
🧒 Teaching mindfulness to children has a huge impact on their upbringing
☯️ Mindfulness helps you balance THINKING with FEELING and PRESENCE
🎬 We are the writers, actors and producers of our life
🔁 Unpleasant Patterns are a sign to stop and uncover the dust under your carpet
AND SO SO MUCH MORE 🤩🤩🤩!!!!
Discover more about Terri Allen on her foundation website: https://lnkd.in/djaf9MHz
ENJOY TO THE MAX 🤩🤩🤩!!!
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Jun 5, 2023
#33 Wil Cunningham - Love is the ultimate reality - A fabulous discussion with a modern Pilgrim
Philosophy. If you are turned down by the word, don't waste too much time on this post.
But if, like me, you see in Philosophy an art that we need more than ever in today's world, you are about to have a goooooooood time.
Meet William Cunningham (IG profile: wjcunn1ngham), a professor in philosophy and ethics at The University of Notre Dame Australia, a brazilian 🇧🇷 jiu-jitsu instructor and a man in life-style transition - from urban to nature.
This episode is unique.
In the 32 episodes of the podcast, I always took the time to deep dive into the life of each pf my guests. At the end, the audience and I felt we knew each guest better, sometimes intimately.
At the end of THIS episode, I still had no clue about Will's life. But I had the feeling I knew him very closely. Like a long-time friend.
This is the power of great connections.
We dived directly into a conversation about touching the Sacred and we journeyed from that point, in a free and deep flow, full of joy and mutual care.
Here are some of the things we talked about:
👪 What we believe in is vastly inherited
❓ Being open to questioning our beliefs is a critical skill to a fulfilling existence
🔨 Experiencing is key. Thinking alone leads nowhere
🙏 Gratitude is a super power
⛰️ Plato's cave myth is a very useful story to understand key dimensions of life
❤️ I think therefore I am (Descartes) -> I love therefore I am
And MUCH MUCH MORE 🤩🤩🤩!!!
I often say that the most difficult battle and deep desire in my life is to truly LOVE myself.
At the end of the episode, I was thinking that maybe my true desire is to LIVE myself.
It was a fascinating conversation. Dive into it with the curiosity and joy of an explorer.
ENJOY TO THE MAX 🤩🤩🤩!!!
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May 15, 2023
#32 Marko Papuckovski - Show up and choose the right environment
If you love any type of Martial Art, if you were an immigrant child who had to go through integration - and its pains and terrors, if you are interested in health, nutrition, autoimmune diseases, this episode is really for YOU.
I had an epic discussion with an incredible man: Marko Papuckovski, founder of Humanli Wellness and ex-MMA fighter who trained with the same coaches as the legend Georges St Pierre, a major Ultimate Fighting Championship champion.
Marko was born in Macedonia https://lnkd.in/d2D4qV5s and immigrated in Australia at the age of 9, with no English knowledge... Imagine what he had to go through.
He started Martial Arts at the age of 5 and that changed his life.
Here are some of the things we discussed during our intense conversation:
🥋 Martial arts is about who you are, not what you do.
😔 The two major emotions he experienced when he started his life in Australia were embarrassment and shame.
📣 Mistakes are not mistakes. They are feedback.
🤩 You reach unbelievable levels of performance when you normalize the extraordinary (this sequence is memorable).
🙌 To fulfill your ambitions and express your true self, you need to SHOW UP and CHOOSE THE RIGHT ENVIRONMENT
and MUCH MUCH MORE 🤩!!!
I feel so grateful to have spent time with you Marko.
ENJOY TO THE MAX 🤩🤩🤩 !!!
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Apr 30, 2023
#31 Marika Messager - Harnessing the power of your Consciousness
You can lose a lot of friends when you transition professionally. And it can be quite brutal.
This is what happened to Marika Messager 11 years ago when she moved from heading a trading desk (a room full of traders - just like in the movies), a lot of money, comfort and access, to... she did not really know what.
Something linked to consciousness, fulfillment and impacting others.
Marika Messager went on a quest and her story is inspirational. Between France, the UK and Kenya.
Now she helps organizations and leaders operate a SYSTEMIC CHANGE and harness the power of their consciousness.
Here are some golden nuggets that Marika shared in our conversation:
💰 Money is a mask remover - this is one of the reasons why she likes it
♻️ Transformation takes CLARITY, PRESENCE and CREATION
📊 Change will come from the private sector - where she makes an impact
🥵 It's ok to BE stuck. It's not ok to STAY stuck
🆓 In the process of letting go, you find yourself
🤩 Success = Contribution + Positive Impact
And MUCH MUCH more 🤩.
There are a few gems on how to assess people's performance; how being a savior disconnects you from your own needs; how she created a unique "Conscious Library" to make a massive impact in corporations, and the list is long.
ENJOY TO THE MAX 🤩🤩🤩!!!
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Mar 20, 2023
#30 Nicholas Seedsman - The toughest warrior on earth can collapse emotionally and rise again
I will start this one with a disclaimer.
Warning: This podcast includes content that may be disturbing to some listeners because of war violence stories.
Nicholas P D Seedsman is a human being like you will not meet in a long time.
He entered the Australian Navy at the age of 17 and the SAS (Special Forces) at the age of 21 https://lnkd.in/djXmxmq8. This is unique at such a young age.
During more than 3 hours, we re-visited Nicholas' life experience from his childhood to now - where he manages his investments, consults for Family Offices and resides Latin America where he operates his global foundation for war veterans.
Nicholas' choice to live a life of extreme fortitude and endurance led him to a complete collapse. This episode explores the renaissance following the nightmares of mental agony and physical powerlessness.
You will discover details about top soldiers in the world that you could never imagine. Their training, their exposure to risk, to death, to brotherhood and high principles. To injustice. To light and darkness.
Here are some nuggets of what we talked about:
🥱 At SAS you learn how to learn in extreme fatigue
❌ Most of the people pushing themselves to the extreme of SAS have likely experienced significant vulnerability as a child in any shape or form.
🌪️ You can make yourself numb to escape the emotional storm in you. However it will fire back like a tsunami and force you to listen.
🙏 Start with your mental health. Then your physical health. Then your soul health.
😖 "You're never good enough" can take you very far in life. BUT if you don't love yourself eventually, your body will stop operating and you'll die of it.
It is one of the most intense conversations I've had. With an exceptional human being.
Nicholas is a true warrior. A man rich of unique and extreme experiences, from the deepest darkness of the human soul, to the most joyful moments a human being can feel.
I was moved and touched by Nicholas. I hope you feel the same.
Thank you Alan Howard for connecting me to Nicholas.
I have special thoughts for the great David J. Albritton, ACC and all the war veterans.
Reach out to Nicholas on IG: @niclonewolf
ENJOY TO THE MAX 🤩🤩🤩!!!
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Feb 21, 2023
#29 Alan Howard - Face your fears and find love
He lost 7 kilos.
Not through a diet. In the Amazon jungle, after 6 weeks living with a local tribe.
Meet Alan Howard (IG and Tiktok @ahowy), a coach out of this world.
Not a survival coach. A freedom coach. Passionate about working with men to help them reconnect with their masculinity.
We are far from the Alpha Male macho conversation.
What Alan shares is fascinating and based on his very own experience.
Believe me, you will be speechless when you hear how brave, determined and blunt Alan is. Humble and fun too.
Alan is one of 6 siblings. He was going from paycheck to paycheck, living in his sister's basement. Until he woke up one day and transformed himself and his life.
Mostly by facing his fears one by one.
I learned so much during our conversation. Here are some snippets of what Alan shared with me:
🦸♂️ Trauma creates super powers
👬 If you challenge yourself, do it with a friend
👸 To become more masculine, you need to connect to your feminine
😨 Do some…
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Feb 6, 2023
#28 JB Owen the Pink Billionaire - When you tell your story, you transform your life
From complete darkness to no limits.
From millions to nothing. To millions again.
From mariage to divorce. To mariage. To divorce. And to mariage.
Knowing loneliness and end up impacting millions of lives.
Experiencing abuse and trusting again.
Lady JB Owen is like you and me. A unique human being.
She went through hell. Some of us would have given up. Or stopped trying half way.
It took JB to touch the bottom of all bottoms to wake up and rise up again.
The bottom where you have millions in your bank account but you are miserable, where you have kids but they call the nanny when they are scared (the ultimate nightmare), where people envy your house and your car and you are so weak that you can't stand, sit, live normally.
Now here moto is: "When you tell your story, you transform your life"
I dedicate this episode to Nathalie Sejean my sister, an immense story fabricator.
If you want to discover what happened in JB's life, don't miss this episode.
Some nuggets from our con…
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Jan 10, 2023
#27 Tatiana Dudyez - Wealth is different from financial success
You are in Luck 🍀
In today's episode, I give you the one and only Tatiana Dudyez 🇫🇷🇨🇦🇺🇸🇦🇪 🤩🤩🤩🤩🤩
Tatiana is now coaching top performing high level executives and entrepreneurs.
In her past life, she created her own company and run it for 15 years in Canada, where she eventually sold her shares and made her millions. She also spent a year very close to Tony Robbins - which changed her life. But these ✨ things does not define Tatiana AT ALL.
Here is a sneak peek of what Tatiana shared with me during our conversation:
❤️🩹 You can't rush healing
🍪 She went through Anorexia / Boulimia
💎 Success is a personal notion: own yours
♻️ Your entire life can change in a split second
😔 You can be "successful" and feel empty and lost
🐣 Thinking of your business as your "baby" is dangerous
☯️ True power is to use your feminine and masculine sides
💪🏼 The HOW of high achievers is usually where they stumble
💰 Making mil…
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Dec 19, 2022
SOLO EPISODE #3 - A Look Back at 2022
This episode is my look back at 2022 and what this year brought to me as a person and as a professional.
Thanks for supporting the show for over a year now!
Without you, this adventure would not be possible.
Massive gratitude and see you in 2023!
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Dec 13, 2022
#26 David Albritton - Your belief system dictates the choices you make
From serving in the Navy to transitioning to PR and communication and reaching the highest position of a major corporation, David J. Albritton, ACC had it all.
Until his daughter got leukemia.
This is where David turned his whole life around to become a coach and mentor, serving in multiple environments, from top executives to students in college and veterans.
Check what David shared with me:
🫶 Your belief system is the foundation of your success
🍀 It is all about CHANGE, CHANCE and CHOICE
🪖 The military teaches you what true decision making is
🤝 You ARE NOT a leader by title. You need to EARN your leadership
🙏 You can never say thank you enough (hey Barbie Layton, sounds familiar ❤️)
His biggest question to motivate himself: "How many people have I helped?"
Our conversation was full of learnings and good vibes.
This episode made me think a lot of the new 9-month coaching journey we created for teams cohesion: "Teams In Adversity" where we help people move fro…
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Nov 29, 2022
#25 Keyen Lage - Be yourself from a place of inspiration, rather than "have, need or should"
Meet Keyen Lage.
You can't miss this episode.
I usually put a little summary of what we talk about.
Not for this one: you have to give it a shot. It is an EPIC one.
Keyen is, among other things, a professional coach and trainer.
He shook many of my beliefs.
Whoever you are, I guarantee you that you will be embarked into what Keyen talks about during our conversation.
You won't agree with everything he says.
AT THE SAME TIME you will be inspired by many things he shares and it will change your day instantly.
Check Keyen's website Keyen Lage www.keyenlage.com and see the testimonials for yourself.
Enjoy to the max 🤩🤩🤩!!!
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Nov 15, 2022
#24 Corina Goetz - What you think you know about the MEA (and other cultures) is probably wrong
Some people have an insatiable curiosity. Of everything. And everyone.
I found one: please meet Corina Goetz 💫
Corina is the founder of Star-CaT and her purpose is to give you all the tools you need to succeed in the Middle East.
As a child of East Germany - that used to be under Soviet influence, the comment she often got was:
"Oh you are from the East?". With sometimes superiority or despise in the voice. And it hurt.
"Oh you are from Saudi Arabia?". Same question. Same eyebrows raised. Pre-cooked images in the mind of people (including mine for so many topics).
Corina refuses prejudice and early judgement. And she actively works for the understanding of people from different cultures. That is a part of her job and she does it brilliantly.
You will LOVE our conversation and Corina's energy and immense expertise.
Corina talks about:
❌ Why most of the things we THINK we know about Middle East are probably wrong
👐 How curiosity helps you create real bonds with people of…
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Oct 31, 2022
#23 Harvey Schuck - A CX and EX Masterclass from an Emergency Doctor
This one caught me by surprise.
An epic conversation with Dr. Harvey Schuck about doctor and patient engagement became a CX and EX masterclass 🤩
Harvey is a physician working in 'Extended Urgent Care' in Atlanta, Georgia, a unit that sees patients who can't / won't go to Emergency Room in a public hospital.
What I learned through the 35 years of experience of Harvey is simply magnificent and I hope you will find the same depth in our conversation than I did.
One element will stay in my mind forever after our chat: GET INVOLVED AND INVOLVE. This advice is gold.
Here are some snippets of what Harvey talks about:
❌ The Healthcare American System is broken
⏱ You have 30 sec to connect with a patient
🧑⚕️ Medicine is more an art than a technical job
❤️ Why his role is NOT to make people better BUT to make them FEEL better
😣 What burnout really is
🧑🤝🧑 Why 'nice doctors have nice teams'
And SO MUCH MORE 🤩🤩🤩
If you work in the medical / he…
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Oct 17, 2022
#22 Rijn Vogelaar - Yorizon - Enthusiasm, a massive asset to live the life you want
Enthusiasm. A word I LOVE ❤️.
Rijn Vogelaar has made it his topic of scientific and life research at Leiden University.
Imagine the pleasure I took to have a conversation with Rijn for nearly 2 hours 🤩
Rijn tells us about:
👍 Ways to approach negativity and deal with it
🧠 Why our brain is still programmed to focus on issues and self-preservation and what we can do about it
💥 How enthusiasm helps us decide and take risks
😢 Why enthusiastic people feel lonely at work
🧑💻 His work on IT health - the relationship between our use of digital tools and our mental health
and much, much more 🤩
You will discover why we can choose enthusiasm as a massive asset to live the life we want.
Rijn is the author of 3 books you will find here: https://www.rijnvogelaar.com/books/
To connect with Rijn:
Website: www.rijnvogelaar.com
Twitter account: @rijn
Yorizon website: https://www.yorizongroup.com/
ENJOY TO THE MAX 🤩🤩🤩!!!
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Oct 3, 2022
#21 Shmiko Cole - Ignite your essence by being intentional
If you want to meet someone whose full energy is dedicated to help you become the best version of who you are, you are in luck: meet Shmiko Cole.
In her previous life, Shmiko has handled billions of dollars, headed finance in the biggest corporations, was a board member in rooms where she was the only female. And she made it through joys and storms.
Shmiko is now an entrepreneur I admire: she founded her own TV channel, she has her own magazine, she is a mentor, a consultant, an executive producer. All about helping you become the best version of who you are as a leader and a human being.
There are no limits to what she can do: she will grab ANY occasion to increase her impact and contribute to IGNITE YOUR ESSENCE.
In this epic conversation, Shmiko tells us about:
🗝 The key role of INTENTIONALITY in your success
🧑🤝🧑 Her focus on multiple COMMUNITIES
📈 Why FIGURES don't lie
😰 How to handle DIFFICULT CONVERSATIONS
❌ Why she does not try to CHANGE PEOPLE and…
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Aug 31, 2022
[My Moment Of Gratitude] #2 Paula Thomas
Today's Moment of Gratitude is dedicated to a woman I love and respect so much, Paula Thomas 🙏.
Paula is the host of one of the best shows in Loyalty Marketing: Let's Talk Loyalty.
She is the one who made me realize I could do my own show and she helped me set it up.
Without her, People, Not Numbers would not have existed as an idea. Thank you Paula.
Follow Paula's show on any major platform.
My two fav episodes:
#98 with Lisa Brightwell on Whatsapp and Card link (not only on voice marketing as I mentioned in the episode 🙈 - https://podcasts.apple.com/ie/podcast/98-innovative-technology-driving-loyalty-whatsapp-voice/id1477471222?i=1000517184809
#167 with Fred Reichheld on NPS ("Net Promoter Score") and his latest metric "Earned Growth Rate" - https://podcasts.apple.com/ie/podcast/167-fred-reichheld-loyalty-industry-legend-launches/id1477471222?i=1000544374767
🤩 ENJOY TO THE MAX 🤩!!!
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Aug 2, 2022
[SOLO EPISODE] #2 - What about YOU?
To all of you, listening to the show, supporting me from the very first time or having joined along the way: thank you 🙏❤️
After Episode 20 with Christopher Lembke, it is the perfect time to take a step back and ask 👉 YOU 👈 a few questions.
I need you to continue on this adventure. Your voice matters now more than ever.
So tell me your answers either on LinkedIn Message (Joe Sejean) or on my IG @peoplenotnumberspodcast.
THANK YOU FOR BEING WITH ME IN THIS INCREDIBLE ADVENTURE 🙏🙏🙏
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Jul 26, 2022
#20 Christopher Lembke - Use the superpower of choice and live your best life
I usually love to find a punchline to introduce my guests. This time, I couldn’t: there were too many options!
Christopher Lembke is THE guest you want to discover in this episode if:
📈 You believe we should change the way business is done
❌ You sometimes have the feeling you don’t fit it
🌌 You understand / feel we are multidimensional beings evolving in multiple dimensions at the same time
⚡️ You want to know how to change your level of vibration (or you are curious about the notion) and thrive
🤩 You want to stop resisting the flow and touch your full potential
BONUS: 😤 You experience road rage (like me) and want to learn practical ways to master it
The list is endless [I made a huge effort to stop it here 😅]
I had a few breakthroughs during our conversation. One of them will stay with me for the rest of my life ❤️:
“Pain in inevitable, suffering is optional”.
Chris shares with us very concrete tools 🛠 to navigate through life. He is all…
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Jul 9, 2022
#19 Barbie Layton - Spread the kindness revolution and change the world for real
WARNING ⚠️ If you believe Kindness is a weakness you will probably not enjoy this episode.
If you feel Kindness changes the world 🌍 everyday and has a huge impact, you will not be able to stop listening to my conversation with Barbie Layton.
Barbie is the co-author of a book 📖 Women Gone Wild, she has her own TV 📺 Show (You are amazing TV) and was recently in Las Vegas 🎰 for her book launch.
But don’t stop at the glory and the glow 🌟: Barbie serves in the trenches - helping holocaust survivors, Vietnamese and Cambodian refugees and women inmates in prison. Rough stuff.
She has set a clear goal for herself 🎯: spread the kindness revolution and change the world in a positive way. Barbie. Has. No. Limit. 🦸♀️
This episode is deep and rich conversation with an exceptional woman:
❤️ We all need to be Seen, Loved, Heard and Accepted
🙌 Start prizing if you want to change your life and relationship to others
🎵 Solfeggio frequencies can heal you…
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Jun 27, 2022
#18 Dr Thomas Oosthuizen - A marketing Master - Good Marketing = DI-FFE-REN-TIA-TION
My guest today is controversial, and this is what I loved most about Dr Thomas Oosthuizen when we recorded our conversation.
If you are into marketing and believe, like Thomas, that 99.9% companies do NOT offer a seamless experience, you will be hooked by what he has to say: 👇👇👇
🏃♀️ Consistent mediocrity is better than inconsistent brilliance
🎯 The marketing recipe is simple: put you customer are the center of ANY board conversation and ask “what would she/he/they say?”
💎 Marketing is NOT about the problem you solve or the service you render: it is about “What makes you different from your competitors?”
🤲 Most chat boxes are totally useless: humans need humans, people need people
🤸♀️ Don’t worry, if you don’t do anything, you won’t make any mistake…
The sharpness of Thomas and his sense of humor seduced me from start to finish 🏁.
This conversation is a journey, a journey full of depth, joy, and fundamental concepts to have in…
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Jun 13, 2022
#17 Kerstin Potter - Create engagement & innovation where there is complexity fear or paralysis
Kerstin Potter is the founder of Visual Metaphors at Work. In a nutshell: she found a way to us the power of images 🌉 and metaphors to solve complex problems 🤯.
This creates engagement where there was passivity or fear. A true transformation ↩️.
I know it, because I got certified on the tools Kerstin has built and it changed entirely the way I was facilitating workshops.
Our conversation revolves around the need to create engagement and innovate more efficiently. Check this out:
🙌 The vast majority of people want to contribute to their environment but can't or don't know how
🔝 Top management and employees live in a different world and that can change
🌠 Images allow to surface the tacit knowledge of people and help everyone express how they feel - which is fundamental
🆕 Visual metaphors is one of the most powerful ways to create team engagement and truly innovate (i.e. find creative solutions to problems)
Kerstin is a scientist, a coach, has certifications…
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May 29, 2022
#16 Nora Szanto - Break your limiting beliefs and perform at your peak
Do you want to perform at your peak 🔝 when it really matters?
Then you can't miss this episode with Nora Szanto, author of the Celestina Code 📖
Nora is a certified Emotional Freedom Technique (EFT) practitioner (and holds many other qualifications).
She started as a semi-pro basketball 🏀 player in Hungary, and climbed the corporate ladder to become a top C level in sports marketing and events for 20 years.
At the age of 40, she decided to radically change ↩️ directions to uncover the mysteries behind top sport performers and business leaders.
What she discovered will blow your mind 🤯
In this epic episode 🎙 we talk about this:
😶🌫️ Our subconscious is responsible for 95% of our actions
😰 We can all get rid of anxiety attacks using the very simple EFT technique
⤴ Self awareness and Growth Mindset are the foundations of unlocking the best version of yourself
😖 Top performers don't perform well most of the times... until they do
🌱 Sustaina…
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May 17, 2022
#15 Cheffe Halima Ferreira - Mental health stigma in hospitality has to end
You won't meet a lot of people like Cheffe Halima Ferreira.
Starting in South Africa 🇿🇦, Halima went from sweeping the floor 🧹 of a kitchen in the UK 🇬🇧 to being the private Cheffe of royalties in the Gulf region 😲. Her path is mesmerizing and most of you will find a resonance with your own life journey.
Among many (many) other things, Halima is a chief ambassador of The Burnt Chef Project in the UK 🇬🇧, a non-profit that was created to eradicate mental health stigma within hospitality.
During our conversation, we talk about:
🐘 the mental health mega issue in hospitality
💪🏼 the challenges to work in a male-dominated industry
🌱 plant base nutrition as a transition in your diet
🦠 reverse-engineering diseases through food
🤩 her coming back to thriving after being broken
and MUCH MUCH MORE 🤩🤩🤩
You will be amazed by the energy and boldness 💥 of Halima, and you won't believe the number of things she does in her life to impact others.…
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May 3, 2022
#14 Nicholas Janni - Leader as Healer - Non-expressed emotion is frozen energy
Nicholas Janni (whose name I mispronounce in the first 10 seconds of the teaser 🙈 - think "Yanni") is the author of the recent book "Leader as Healer".
He chose to be with me on the podcast on the very day of his book release on March 24, 2022 😮 🙏.
What a gift it was 🎁.
For Nicholas, we, human beings, became numb to our and others' emotions and forgot that we are creatures who FEEL, SENSE, INTUIT and THEN THINK and DO, not the other way around.
Nicholas coaches now some of the top CEOs on this planet. He tells me all about his experience in creating #engagement when you are a leader and how you can heal yourself and those around you. Check this out:
👇 being #present is accessible to all of us - and it is a game changer
🪚 without sensing, feeling, intuiting, we operate with one hand only
😶 our meetings, as they are, are dysfunctional
❄️ non expressed #emotions = frozen energy
👩🔧 a 'leader as healer' repairs fragmentation - they don't save anyone
D…
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Apr 18, 2022
#13 Craig Lee - CX & EX specialist - People Engagement 360 works... if you mind your brand language
Craig Lee is one of the friends who made me who I am.
He mentored me in my last 4 years at Chalhoub Group and then joined me at my first company, Activate® Experience ❤️ - and he made it a great adventure 🙏.
Now Craig dedicates his energy to help leaders joining the dots at 360 degrees ↺ and create powerful engagement around them and their brand.
If you are into #customerexperience, #culturechange and #rebranding, make sure you listen to our conversation 🎙 on Tuesday April 19 🗓.
Craig's career started in South Africa 🇿🇦 and continued in the UAE 🇦🇪 where he was a leader in Customer Experience at Emirates.
We will talk about:
👀 Active observation
✈️ How you maintain #culture and #CX in a company that doubles in size every 4 years
🗣 Why brand language is everything
💳 What top-tier customers really want in an commercial flight
☝️ Why accountability matters so much
and MUCH MUCH MORE 🤩🤩🤩
This episode will be full of experiences,…
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Apr 5, 2022
#12 Nathalie Sejean - Change the stories we tell + Participate = IMPACT
I am offering you a powerful episode today.
Nathalie Sejean (IG: @nathaliesejean), a Story Fabricator, a Maker, is on the show to talk about engagement and how, through the stories we tell and through 'making', we can impact the world around us.
Check this out:
🔈 Everything on this planet is a story
⟳ Our life is a process: there is no mistake, just the normal flow of any process
💥 What matters is the IMPACT we make
😱 We choose to share the things we dislike. We can choose to do the opposite
🦸♂️ The current narrative tells us that one day, one man, will save the world. This is the best way to keep us asleep and numb in front our TV 📺
If you want to nurture your approach of engagement with power and clarity, make sure you don't miss this episode.
Thank you Nathalie for this fantastic conversation, I am sure you will inspire a lot of people out there 🤩❤️.
ENJOY TO THE MAX 🤩🤩🤩 !!!
#storiesmatter
#narrativedesign
#sharewhattouchesyou
#peopleen…
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Mar 21, 2022
#11 Loredana Hormuth - Financial Services - A people engagement Master in the finance industry
If you want to understand Engagement in the financial services industry 💰, you need to listen to Loredana Magri Hormuth 🤩.
I had the privilege to welcome Lori, currently the Head of Business Engagement at Lombard Odier Group in Geneva.
Lori is an exceptional human being 🙏 and an even greater professional. She defines herself as a 'person of service' and she has been all about that in her whole career 🤲.
Some topics we will talk about:
❤️ You can have a love affair with your career
🙅♀️ The power of saying NO
📞 What exceptional call centers look like
🤝 The real role of managers
🔭 Long term investment in human capital
👂 Why listening matters sometimes more than finding solutions
📈 The challenges of scaling up and keeping a great service quality
and SO MUCH MORE 💫
This episode is a gem 💎, especially if you are interested in contact centers, financial services and people engagement.
🙏 Thank you Loredana for recording this episode with…
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Mar 8, 2022
#10 Tracy Palmer-Scott - Transformational Coaching - Be intentional and put your oxygen mask first
🎤 I recorded my conversation with Tracy Palmer-Scott with an angle in mind: talk about her practice of group coaching.
I was far from imagining the depth and variety of topics we explored together, WAAAAAAY beyond group coaching:
- 💰 Sales
- 🏦 Retail Banking
- 📈 The G.R.O.W. model
- 💔 Divorce
- 🎯 Being INTENTIONAL (the biggest topic of this episode)
- 👩💻 The challenges of Middle Managers
- 🤲 The richness of group coaching
- ❤️ Tough love
Tracy Palmer-Scott is a coach of executives and teams. She is an exceptional professional and human being, inhabited by healthy and vigorous #gratitude 🙏.
Tracy's drive, energy⚡️and straightforwardness are simply contagious.
In our conversation, you will understand why #selfawareness is key 🗝 and "putting your oxygen mask 🛫 first" is a must to have an impact in our life and the lives of others 🤩.
We talked about: Barclays, British Airways, the golfer Arnold Palmer, Sir John Whitmore and the G.R.O.…
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Mar 1, 2022
[My Moment Of Gratitude] #1 Matthieu Stefani
🙏 MY MOMENT OF GRATITUDE🙏: This is the start of a series where I want to thank people who made a difference in my life.
It might be because of who they are ❤️, a book they wrote 📖, a podcast they host 🎙, their art 🖼, something they did or said 📣, anything really.
I hope you will enjoy this format and find some source of inspiration through the amazing 🤗 people who I will acknowledge and thank along the way.
Matthieu Stefani is the first of this series 🥇. He is the host of two major podcasts in France: Generation Do It Yourself [GDIY] and La Martingale.
My revelation about podcasting came from Matthieu and his work is the reason why I started my own show.
GDIY is also, and by a large distance, the best learning gift 🎁 I offered to myself. I feel I am attending the best MBA of all times 💥: the guests of GDIY have taught me invaluable lessons about life and business.
Thank you Matthieu for your immense contribution 🙏.
ENJOY TO THE MAX 🤩🤩…
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Feb 21, 2022
#9 Blair Agero - Hand Occupational Therapist - Patient engagement and the healing process
Have you ever been through #surgery🏥? Have you had to commit to multiple sessions of #physiotherapy, #osteopathy, or any long #recovery, #rehabilitation and #healing process?
If yes, you will love ❤️ this episode with Blair Agero (IG: https://lnkd.in/dQqJxq6P).
We talk about:
🏥 Patient engagement
👨⚕️ Doctor-patient relationship
💥 Emotions in the healing process: ups and downs, discouragement, hope, etc.
🤬 Anger
🤝 Trust
🧠 Brain and its tricks
And SO MUCH MORE 🤩🤩🤩
Blair is one of the greatest in his specialty 👍, Hand Therapy. He is followed by hundreds of professionals in the world and many more patients. Beyond all that, Blair is an immense human being.
I am so happy to see you join our conversation 🎙 on the podcast.
ENJOY TO THE MAX 🤩🤩🤩
#occupationaltherapy
#patientengagement
#handtherapy
#peopleengagement
#mindsetchange
#bethesolution
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Feb 8, 2022
#8 Arnaud Kahn - TackTMI Switzerland - A performance management and motivation masterclass
If you are managing a team, small or big, in whatever field, you will LOVE ❤️ every word of our conversation with Arnaud Kahn.
It was for me a MasterClass 👨🏫 in #performancemanagement.
You will discover 🆕 new dimensions about:
- #motivation 📈
- #pressure 😥
- the REAL role of a manager 👏
- the 5️⃣ pillars of #management
- the use of sports 🎾 best practices in business 💵
- and much, much more.
If you like this episode ❤️ and want more, let me know 🔊: your feedback is the best gift you can offer me 🙏🙏🙏
ENJOY TO THE MAX 🤩🤩🤩
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Jan 25, 2022
#7 Tom Young - Gold Echo - Men and their emotions: an inconvenient truth
⚠️ To Men who struggle with emotions ⚠️
⚠️ To distant Dads who live far away from their kids ⚠️
⚠️ To all of you who want to discover more about the inner world of men ⚠️
This Episode is for you ❤️
Here is the gift of the day: 2h of conversation with the Master-coach Tom Young 🤩
As boys 👦, we are often encouraged to "be a man", not to cry, not to love pink 🎀, not to "run like a girl" 🏃♀️. When we reach teenage hood and adulthood the result is often a strong fear to embrace our emotions. An incapacity to love our inner complexities, our masculine and feminine facets, our shadows and lights.
Dive into this delicious conversation 🎙 with Tom and explore with me what we, as men, can do about what we feel ❤️. Discover stories about distant dads 👴 who live far away ✈️ from their kids and gather to share their struggles instead of isolating themselves 🔒.
The recording session passed by like the blink of an eye 👁, smooth an…
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Jan 10, 2022
#6 Michel Séjean - Cybersecurity @ UBS - A genius in Student engagement & Cybersecurity law
Meet Michel Séjean, my brother, a genius 🧞.
In a context students' disengagement in public universities, Michel manages, with all the team of Université Bretagne Sud (UBS), to create an unprecedented level of student engagement in law 👩⚖️, including in technical topics like cybersecurity 😮👏.
If you want to understand what can be done to offer EXCITING and ENGAGING classes in university, AND discover why Cybersecurity is a key topic for all of us, press play ▶️, you will LOVE ❤️ our conversation.
You will learn tons of things you can use in meetings, seminars, classes, content creation. You will also understand key and fascinating aspects of cybersecurity.
Michel's approach and experience are simply incredible 💪🏼, a needed breath of fresh air, modernity, student centricity and passion in the world of teaching.
ENJOY TO THE MAX 🤩🤩🤩
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Dec 29, 2021
[SOLO EPISODE] #1 - It all starts with a failure
In this first Solo Episode, I invite you to dig into the first failure 🙈 of my podcast and discover a summary of the past 5 episodes.
I come back on each conversation with Marco Abadie, Dennis Tels, Khaled Abuljebain, Nicholas Welch, Paula Thomas and the mysterious 🤐 guest I hope to publish for my 6th episode 🤩.
This is the first 🥇 time I am doing a solo episode and I need your feedback 🎙. Do you like ❤️ it? What did you like? What didn't you like 👎? What topics would you like me to talk about?
I look forward to reading your comments and look forward to seeing you in 15 days for the 6th Episode 💫.
ENJOY TO THE MAX 🤩
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Dec 13, 2021
#5 Paula Thomas - Let's Talk Loyalty - Emotional Loyalty takes you further than a loyalty program
Paula is a very special guest 🤩: not only she is the person who showed me the possibility for me to create my own podcast 💪🏼, but she is the brilliant host of the podcast Let's Talk Loyalty 🎙https://podcasts.apple.com/us/podcast/lets-talk-loyalty/id1477471222.
If you want to discover what Emotional Loyalty is❤️, hear stories about great brands doing amazing 💫things to make customers come back for more and bring their friends with them, you will hear in this conversation the power of Paula Thomas and her incredible experience.
It was a pleasure to have you in the show Paula, immense gratitude 🙏.
ENJOY TO THE MAX 🤩
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Dec 1, 2021
#4 Nicholas Welch - Trafalgar - Successful Retail is all about human interactions
If you want to discover someone who started as a chef 👨🍳 and ended up managing a super successful regional luxury retail network 💍 you are in the right place.
Nicholas Welch is not only a great businessman but also a professional who has put human at the centre 🎯from the very early stages of his life.
We talk about retail, KPIs, food, customer experience, employee engagement and so many more topics.
Welcome to 1 hour and 46 minutes of fascinating conversation with Nicholas. ENJOY TO THE MAX 🤩!!!!
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Nov 16, 2021
#3 Khaled Abuljebain - Hope it Helps - Mental health is a needed key to foster people engagement
Khaled Abuljebain is not only a great podcaster 🎙(Hope it Helps https://hopeithelps.net), he is also a professional in RTT® Rapid Transformational Therapy®.
RTT® uses hypnosis and hypnotherapy to reach breakthroughs 🙌 that would not be at your reach if you were simply trying to access your subconscious mind via altered language and self-talk.
If you want to go beyond pre-conceived ideas on hypnosis 🌀💤, and discover what Khaled has to say about how mental health is critical to foster people engagement 💫, you will love our conversation ❤️.
ENJOY THE SHOW TO THE MAX 🤩
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Nov 10, 2021
#2 Dennis Tels - Creating teams & guest engagement in 3 star Michelin restaurants and Luxury Brands
For this second episode, I have done it all wrong with my Guest, Dennis Tels 😱.
We dived directly into the conversation without having a proper introduction, and I spent 1h40min discovering how Dennis engaged his teams and guests... only during his past experiences 🙈. We hardly talked about what Dennis does right now in #Retail - he is an incredible expert in in this field.
I enjoyed so much discussing with Dennis that promised him another episode to give you an access to what he does so well to engage people in Retail.
SO... If you love #F&B, #hospitality, 3 Michelin stars restaurants AND... if you want to hear a super expert telling you all about people engagement - and the great stories that go with it - you will love to meet Dennis Tels and dive into our conversation.
ENJOY TO THE MAX 🤩
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Oct 24, 2021
#1 Marc-Antoine Abadie - Drive and Dive - Build a business only with return customers
For this first episode, I received Marc-Antoine Abadie, an incredible entrepreneur who lives and breathes customer engagement. He has built a business of desert-drive classes and expeditions + diving classes and certifications... with ZERO marketing. Only return customers and recommendations.
Marc-Antoine has transitioned to being an entrepreneur 8 years ago, after a long career in luxury with brands like Baccarat, Lladró, Chalhoub Group and Harry Winston Among others.
Enjoy the conversation comment / rate! Your voice is what makes this podcast alive 🙌🙌🙌
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