Ximena Vengoechea is a researcher, writer, and illustrator who works on personal and professional development. She has been published in Inc., The Washington Post, Newsweek, and Huffington Post. She is a contributor at Fast Company and The Muse and writes Letters from Ximena, a newsletter on tech, culture, career, and creativity. She is best known for her project The Life Audit. An experienced manager, mentor, and researcher in the tech industry, she previously worked at Pinterest, LinkedIn, and Twitter. She is also the author of ‘Listen Like You Mean It: Reclaiming the Lost Art of True Connection’. She and I spend some time in conversation about how to become a better listener.