A reader points out that our example conversations often show people masking emotions, but we don't say as much about what to do when someone is being rude or when you yourself feel your emotions are out of control. We suggest ways to increase your sense of safety with an escape plan, but also demonstrate methods for staying in the conversation and learning from it even if it's challenging to do so.
- Stratechery 2x2 chart: https://stratechery.com/2013/the-uncanny-valley-of-a-functional-organization/
- Brene Brown: https://brenebrown.com/
- LOL meetup on working with emotions: https://www.meetup.com/London-Action-Science-Meetup/events/xbtmspybcfbgc/
- Nonviolent Communication and receiving empathetically: http://laurelandassociates.com/tip-319-nonviolent-communication-10-receiving-with-empathy/
- Dr. David Burns talking with your EAR: https://daviddburnsmd.files.wordpress.com/2017/04/the-five-secrets-v-1.pdf
- Emotions in decision-making: https://hbr.org/2006/01/decisions-and-desire
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