Active Listening is very useful for normal conversations and meetings, but even more valuable when everyone's remote. We describe the technique, give listeners a chance to practise it, and give refinements like the Active Listening Relay for group discussions.
- Xavier Amador and LEAP: http://dramador.com/ and https://www.youtube.com/watch?v=bnbOizw_zS0
- Chris Voss, Never Split the Difference: https://www.goodreads.com/book/show/26156469-never-split-the-difference
- Six Thinking Hats: https://en.wikipedia.org/wiki/Six_Thinking_Hats
Episode transcript: https://www.conversationaltransformation.com/posts/active-listening-for-remote-working/
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