Be Predictable to Build Trust
Play episode · 14 min
We've been talking about building trust in agile teams by aligning your stories; an important ingredient for this is being predictable, so others can believe you actually have a story they can align with. We tell an extended story about a developer with a severely misaligned story and how Squirrel's route to trust with him included crawling around on the floor reconfiguring cables. SHOW LINKS: - Argyris, Espoused Theory vs Theory in Use: http://infed.org/mobi/chris-argyris-theories-of-action-double-loop-learning-and-organizational-learning/#_Theories_of_action - Previous podcast on acting unilaterally: https://soundcloud.com/troubleshootingagile/how-to-fail-by-acting-unilaterally-part-iv - Annotated Ladder of Inference diagram: http://troubleshootingagile.com/docs/TheLadderOfInference.pdf - Schwarz, Eight Behaviours for Smarter Teams: https://www.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf *** We'd love to hear any thoughts, ideas, or feedback you have about the show. Email us: see link on troubleshootingagile.com Tweet us: twitter.com/TShootingAgile Also, if you'd like to leave us a review on iTunes (or just like and subscribe), you'll find us here: https://itunes.apple.com/gb/podcast/troubleshooting-agile/id1327456890?mt=2
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