The Blameless Postmortem Approach
Play episode · 8 min
In this week's podcast Jeffrey tells us a story about the dangers of blaming human error in the workplace, and we discuss root cause analysis, the blameless postmortem approach and how these are essential components in building productive systems and a great agile team.

Normal Accidents – http://bit.ly/2CtawMg

http://troubleshootingagile.com/
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