When Patrick Butcher joined Capita more than two years ago, the international outsourcing company was loaded with debt. Sure, from the outside it seemed profitable, but Patrick, who has been a CFO for 25+ years, took it upon himself to financially transform the company and focus on cash — not revenue and profit.
The company generated between $70 million and $80 million in cash. How? A whole lot of change.
But getting your team — and an entire company — to buy into change isn’t always easy. Patrick leaned on leadership principles he calls the 5 C’s: Context, Commitment, Clarity, Connections and Compassion.
On the premiere episode of The CFO Playbook, Patrick dives deep and explains his strategy for repositioning Capita for growth, how he got buy-in from his team (with a little help from the 5 C’s) and some smart ways to become a better CFO.
Full show notes and resources from this episode can be found here!
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