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Better Business, Better Life
This podcast covers topics relevant to NZ business owners. We put a real emphasis on providing practical ideas, tips, and advice on how to move your business forward, especially in these challenging times.
Oct 6, 2021
Planning for recovery without our normal Christmas boom period
In this episode we discuss how businesses manage a shutdown period on reduced cash reserves due to the lockdowns, and on the other side of the coin, how do companies make the most of this time of year, even with restrictions in place. Despite this year being different, there are still the typical considerations businesses need to make around staff, inventory, and communication with customers. Finally, we take some time to talk about your wellbeing as a business owner. How do you look after yourself after what has been a very hard few months? Our guests today are Shelley Dickson, Chief of Business Development, Ethan Harrex, our Business Partner in Dunedin, and Angela Mulcahy, who is our Bookkeeping Team Leader. We reference some of the previous episodes we have done, and here are the links to those episodes. * Interview with Craig Hudson, Insights into Wellbeing
Sep 21, 2021
How does your business thrive in a COVID environment?
Our guests today are Dave Jaggs, our Business Partner in Tauranga and Ethan Harrex, who is our Business Partner in Dunedin. We start by talking through some examples of businesses that have innovated their business model to thrive in a COVID world. We then look at if you want to change your business model, what do you need to think about, and how do you make that change. Finally, we look at the areas all business owners need to be mindful of at the moment Here's the link to the Harvard Business Review article we reference in the podcast.
Sep 8, 2021
Operating your business under Level 2 restrictions
We also talk about how you can make some of these restrictions work for your business over the long term, giving your customers confidence that they will be safe in your environment. Our guests today are Dave Jaggs, RightWay Business Partner in Tauranga and Lauren Bastin, who is one of our Regional Accounting Managers, who is also from Tauranga. Both Dave and Lauren are former business owners who have operated in the hospitality and health industries, so they are in a great position to offer some valuable insights. We reference some of the previous episodes we have done, and here are the links to those episodes. * Avoiding the pitfalls of e-commerce * What are the foundations to a profitable hospitality business
Jul 27, 2021
Property tax changes
We're joined by Sean Donaldson, RightWay's Agri Team Leader, to talk through what these property tax changes actually mean, and what impact it could have on you.
May 23, 2021
Budget 2021 - what does it all mean?
Joining this week is Senior Business Partner Greg Hughes, and Senior Business Partner Daniel Murphy to chat through the ins and out of the 2021 Budget. We also talk about some of the recent Government announcements including: * Investment properties and changes made to the Brightline test * The minimum wage increase * The sick leave entitlement increase.
Apr 18, 2021
How you hit your goals over the next 12 months - part 3
In this final episode we chat to Greg Hughes (Business Partner), Daniel Murphy (Business Partner), and Callum Mitchell (Technical Operations Manager). Now we're not in survival mode, what needs to change, and how do we looking ahead.
Apr 11, 2021
How you hit your goals over the next 12 months - part 2
In this second episode we chat to Issac Gommers (Business Partner) and Hayden Bryce (Business Partner), who talk through adapting in changing times, and how you embrace fear.
Mar 17, 2021
How you hit your goals over the next 12 months - part 1
In this first episode we chat to Shelley Dickson (Chief of Business Development) and Craig Wilson (Business Partner), who talk through understanding your long term goals, and the details on getting there.
Mar 3, 2021
Avoiding the pitfalls in ecommerce
Chatting with Hugo Venter from Engaging Partners, we go through where to start when moving online, and what you should consider in your ecommerce strategy. Mentioned in the episode is a webinar on 'How to squeeze maximum profitability out of ecommerce' with RightWay and Engaging Partners, which ties in nicely with this episode. Join us online on March 10, registration and more information here.
Feb 14, 2021
Creating an actionable plan and taking control
We cover the following: * What actions you can be doing * What you can and can't control * Positives and negatives We talk about doing an activity through this episode, if you're able to we have a PDF you can download and use directly.
Jan 17, 2021
Gearing up for 2021
Joining us to talk change is Bill Kirst, an Organisational Change Consultant for West Monroe in Seattle USA. We talk about some really practical strategies on: * How to make change processes successful * How to get your team onboard with change * How to achieve the goals you've set yourself and the business. Bill has his own podcast, Coffee and change which has further advice and information on organisational change. If you're keen to reach out to Bill we can put you in touch. Email us on email@example.com and we will forward it through to Bill.
Dec 7, 2020
What is going on with the NZ economy
We discuss: * The Xero business insights update, which you can read in detail here. * The ASB quarterly update to look at the broader economy and what they're predicting for 2021. The full report is here. * The Retail NZ sales indicator to see what's happening with retail spending throughout NZ. Read more about that here. During the episode we also reference our first ever podcast discussing cash flow in business, you can listen to that here.
Dec 1, 2020
Managing staff leading up to Christmas
During the episode, we reference a handy tool to work out your employee’s rights to holidays and leave, and what to pay them. You can access this tool here. If you have any HR concerns in your business, the team at RightWay can help. Find out more here.
Nov 12, 2020
Cash management leading up to Christmas
During the episode, we reference one of our previous episodes on the foundations of a profitable hospitality business. You can listen to this episode here.
Oct 12, 2020
Election special - wrap up episode
We're wrapping up our election mini-series with a summary episode. Stuart Wilkinson is joined by Anna Steele and Greg Hughes, Business Partners at RightWay, to go over some of the main themes covered in the previous episodes. Over the last few weeks, we've been chatting to the main political parties small business spokespeople, so in this episode we breakdown the main themes from those conversations, and talk through what hasn't been answered. This is a great conversation that gives some political perspective for small business owners. And don't forget to vote!
Oct 7, 2020
Election special - Chlöe Swarbrick MP
In the third episode of our election mini-series, we catch up with Chlöe Swarbrick, Green Party list MP and Green Party spokesperson for education, internal affairs, sensible drug law reform, local Government, arts culture & heritage, small business, broadcasting and youth. This was a great opportunity to talk in depth about a range of topics with Chlöe, which you don’t often hear through traditional interviews. Some of the areas we discuss area: * Chlöe's views on how COVID-19 has affected business and how have businesses dealt with the uncertainty. * Building businesses back to pre-COVID levels. * Being more agile in business. * Chlöe's advice for business owners over the next 12 months.
Sep 30, 2020
Election special - Andrew Bayly MP
In the second of our three-episode election mini-series, we catch up with Andrew Bayly, National MP for Hunua and National spokesperson for Revenue, Commerce, State Owned Enterprises, Small Business, and Manufacturing. This was a great opportunity to talk in depth about a range of topics with Andrew, which you don’t often hear through traditional interviews. Some of the areas we discuss area: * Andrew's views on how COVID-19 has affected business and how have businesses dealt with the uncertainty. * National's policy to support small business. * Financial literacy in business. * Andrew's advice on dealing with change and decision making. * What business owners can learn about marketing from MP’s. * Advice for business owners over the next 12 months.
Sep 23, 2020
Election special - Minister Stuart Nash MP
In the first of our three-episode election mini-series, we catch up with Minister Stuart Nash, Labour MP for Napier, Minster for Small Business, Revenue, and Fisheries. Due to the format this gave us an opportunity to talk in depth about a range of topics, which you don’t often hear through traditional interviews. Some of the areas we discuss area: * Stuart’s views on how COVID-19 has affected business and how have businesses dealt with the uncertainty. * The importance of digital transformation for business and the Government. * Labour’s policy to support small business. * Stuart’s advice on dealing with change and decision making. We talk through the decisions made by cabinet in relation to the wage subsidy as an example of this. * What business owners can learn about marketing from MP’s. * Advice for business owners over the next 12 months.
Aug 19, 2020
New Wage Subsidy - Everything you need to know
With the announcement by the Government of the new wage subsidy on Monday 17th August 2020, we thought it would be good to cover off all the details with Rachel Harris, HR Advisory at RightWay. We take a look at the qualification criteria and how this works alongside the existing wage subsidy. We \cover off the Leave Support Scheme, which is there to support businesses who have employees that need to take time off due to being infected with COVID19 or because they are a close contact. Rachel finally covers off some of the things you still need to remember when making changes in your business that could affect your staff. For all the details of the wage subsidy announcement check out - https://www.beehive.govt.nz/release/new-wage-subsidy-leave-scheme-protects-jobs-and-businesses You can contact Rachel Harris with any questions via email - firstname.lastname@example.org
Aug 12, 2020
Deja Vu - We are back in lockdown
We are all back in lockdown and back where we didn't want to me. We caught up with Anna Steele and Greg Hughes to look at the Five key areas of focus for business owners so they can feel in control. We discuss the following * Cashflow * Cost Control * Knowing your Business Leavers * Know your customers * Communication. We reference a number of other episodes in this podcast we have done previously, so feel free to check them out. We discuss the Regional Business Partners funding and how this can help business. If you want to know more, feel free to contact us - www.rightway.co.nz
Aug 3, 2020
Hospitality Focus - What are the foundations of a profitable hospitality business with Casey Dalton
Today we catch up with Casey Dalton our Business Advisory Specialist based in Wellington. Casey looks after a large range of hospitality businesses in Wellington and has been working alongside them through lockdown and the COVID 19 recovery. We discuss the foundations of any hospitality business, with a focus on food costs and labour costs. We then look at how you start to manage these and measure them in your business and where do you start? In this episode, Casey speaks about POS Boss and how this can help your business. Here is a link for more information - www.posbosshq.com
Jul 2, 2020
Featured Episode: Craig Hudson, Managing Director of Xero NZ and Pacific Islands - Insights into Wellbeing, affects of COVID 19 on Small Business and how to move forward
We are delighted to be joined by Craig Hudson, Managing Director of Xero NZ and Pacific Islands. Craig is responsible for promoting the small business economy in New Zealand and the Pacific Islands and Xero’s relationships with government, financial institutions, and enterprise. Craig joined Xero in the UK where he led the business into market in Europe, the Middle East and South Africa. Prior to joining Xero, Craig played professional rugby in New Zealand, France, England and Wales. We cover a range of topics with Craig but start with how Xero has dealt with lockdown, COVID 19 and how this has changed their business moving forward. We discuss their latest Small Business Insights, which shows the effect of COVID 19 and lockdown on Small Business New Zealand and how do we move forward. Finally, we discuss Wellbeing and Mental Health a subject Craig is very passionate about, we look at how Business Owners can look after themselves through these challenging times and their staff. Ther…
Jun 25, 2020
How do we plan for the economic storms ahead of us?
In today's episode, we catch up once again with Greg Hughes, Senior Business Partner here at RightWay based in Wellington. Our discussion today looks at what business owners are facing now that we are supposed to back to normal. Why are some thriving and what is causing people to struggle? We look at how businesses we deal with are adapting and why is knowing your customers so important. A theme we have discussed many times before on this podcast. We look ahead for any trends that business owners need to be aware of and discuss how business owners can make sure their business is prepared to navigate the potential economic storms that are ahead.
Jun 18, 2020
Lesson for business owners from the Christchurch Earthquakes
This episode is slightly different as we look at the lessons we can learn from the Christchurch Earthquakes. To look at this, we have Shelley Dickson Regional Business Manager for RightWay on the podcast. Shelley at the time of Christchurch Earthquakes worked from BNZ as a Small Business Banker in Lyttelton and post the earthquakes moved into mobile commercial banking role with the BNZ which actively went out to work with business owners in the Christchurch region. Within this episode, Shelley shares her personal story of the earthquakes, plus talks about what it was like working with business owners post the earthquakes. We discuss what got businesses through this terrible time and what can we learn and be applied to the CVID 19 pandemic. Shelley is extremely open about her experiences, and for people who were in the earthquakes and are listening to this episode, this may bring back some memories for you, so a word of warning.
May 28, 2020
Feature Episode - Darren Linton CEO Yellow - What are you doing to market your business at the moment?
In this conversation, we chat with Darren Linton, CEO of Yellow (https://yellow.co.nz/). Darren has an extensive career in marketing and held many senior leadership roles abroad and in New Zealand. With Yellow's focus on helping SME's promote their business, he is a great person to chat to about how business owners should think about marketing at this time. Within the conversation we discuss * Your customers and how their world may have changed * How your product and service may need to change and how this flows into your business model * Channels to market and how you promote your business * Dealing with your staff during this uncertain time
May 21, 2020
Cash is King Episode Two - How to put together a cashflow plan
Following the success of our first Cash is King episode, we have produced a follow-up. In this episode, we sit down with Isaac Gommers, Business Partner based in Auckland and Daniel Murphy, Business Partner based in Palmerston North to talk about cash flow forecasting. Over the next 12 months, having a plan around your cashflow is going to be crucial to make sure your business succeeds in coming out of the COVID 19 crisis. In this episode, we cover off the following points * What is cash flow forecasting, and why is it important? * How do you predict revenue in uncertain times? * How does this help your decision-making process? * We discuss the Small Business Cashflow Scheme available from the government and how customers can use this and how they shouldn't use it. * The traps you could fall into when it comes to cashflow * What do you do once you have a plan around your cashflow?
May 14, 2020
Budget 2020 - What does this mean for Kiwi Business Owners?
In today's episode, we discussed the 2020 Budget and what this means for New Zealand Business Owners. The budget is arguably the most significant in New Zealand history, and it gave us an idea on how the government sees us growing the economy, saving jobs and supporting business. Joining me on the episode today to discuss the budget is Greg Hughes, Senior Business Partner based in Wellington, Anna Steele, Associate Business Partner based in Rotorua and Ernie Chan, Associate Business Partner and Tax Specialist from Nelson. We cover off all the major announcements, go into some detail on what these mean for New Zealand Business Owners, look at what we feel might be missing and have a good discussion on the path forward for business owners. We also discuss the topic of business viability. Within the podcast, we refer to many articles and interviews since the budget, and we have included links to these below. Government announcement of the budget - https://www.beehive.govt.nz/feature/b…
May 6, 2020
Featured Episode: Growing Revenue in these challenging time - Mike Stokes
In today's conversation, we catch up with Mike Stokes, CEO and Found of Indicator (www.indicator.co.nz) Indicator is Sales consultancy firm that helps companies and individuals to navigate the complexities of sales and sales leadership. Mike is ideally placed to talk to us today, as we face these challenging times and growing revenue is going to be crucial to business success. The two main themes of our conversation look at how sales will change moving forward and how do we grow revenue in a recession. This leads us to discuss the following topics. * How important are sales and marketing people right now? * How we should be selling at the moment? * Ideal customer profiles * The future of sales * Technology in the sales and marketing space If you want to download The Mood of the Sales Leader survey we reference in the podcast click this link - https://www.indicator.co.nz/tools To join The RightWay Business Hub Facebook Group - https://www.facebook.com/groups/526239338270…
Apr 29, 2020
How to manage your people post lock down and navigating new ways of working
We catch up again with Rachel Harris, the HR Consultant at RightWay. (https://www.rightway.co.nz/hr-services). Rachel has an extensive background working in HR across numerous industries, ranging from Dunedin City Council to Canterbury District Health Board. Rachel also brings a unique perspective as Rachel is a former business owner herself in the Hospitality sector. In the previous episode with Rachel, we talked about the wage subsidy. A month on we are hearing about new challenges business owners are facing when it comes to people. In today's conversation, we are going to discuss the following: * What are common themes that business owners are facing with there people * What are the key differences between Level 4 and 3 for business owners? * When it comes to changing the way in which employees work, or how a workforce is structured, what are some key points for business owners to think about; * Summary. Links discussed in the Podcast The previous episode with Rachel, di…
Apr 28, 2020
Feature Episode - Rod Macdonald - Process improvement, maximising efficiency and how can technology help
In this episode, we chat with Rod Macdonald, Managing Director of Fint, which designs and optimises workflows to ensure business operations are effective. Fint works with businesses to recommend and implement the right SaaS technology systems to fit their requirements. Through the conversation, we cover off a number of topics * Where to start with process improvement? * Tools to help you look at bottlenecks in your processes * How can process improvement improve your bottom line? * How can process improvement help get more out of your staff? * How can technology help? To find out more about Fint check out www.fint.co.nz Rod is happy to have a chat with any listeners, with a free 20-minute call to discuss their business and processes You can contact Rod at email@example.com For more information about RightWay check our www.rightway.co.nz Make sure you check out the RightWay Business Hub Facebook Group, where you can get up to date advice and support - https://www.facebook.c…
Apr 19, 2020
How do we use the COVID 19 shutdown to understand what is important for you and your business?
In this Podcast, we have a conversation with Anna Steele (https://www.rightway.co.nz/people/anna-steele) about how Business Owners can use the lockdown as an opportunity to review what they want out of their business and how they can design a business that works for them. Our conversation covers a lot but some themes are: * What work has to be done and by who? * What tasks and functions are important to you as a business owner? What do you enjoy? * How can business structure help? * The importance of vision and purpose. * Tools on how you can start to discover what's important to you as a business owner
Apr 16, 2020
News from the week - Alert Level 3. Tax changes and Business Consultancy Support Packages for business
This episode Stuart Wilkinson, Regional Business Manager at RightWay is joined by Greg Hughes, Senior Business Partner, to talk about the announcements made by the government this week. We start by looking at the expanded Business Consultancy Support Package available to business owners and the tax changes which were announced on Tuesday. More detail can be found here - https://www.beehive.govt.nz/release/government-backs-business-through-covid-19 We discuss in detail what Alet Level 3 means for business owners and things to think about before opening the doors. Especially what hospitality owners need to consider before opening up for non-contact delivery options. We go through the Alert level table and the measures business owners must put in place before getting back to business - https://covid19.govt.nz/latest-updates/alert-level-3-information/ IRD website with more information on the tax changes - https://www.ird.govt.nz/Updates/News-Folder/covid19-business-changes Regional Busi…
Apr 6, 2020
How to work with your bank through COVID - 19
in this episode, we catch up with Shelley Dickson (https://www.rightway.co.nz/people/shelley-dickson) to talk about how to work with your bank through COIVD 19. Shelley is the Regional Business Manager here at RIghtWay for the South Island, but before RightWay, she spent ten years at BNZ as a Commercial Banker. In today's conversation, we discuss how to work with our bank through this difficult time. We talk about a range of topics including * What are the banks going through at the moment? * What are banks looking for from business owners? * What options are out there in the market in regards to lending * How to approach your bank if you are concerned about not being able to fulfil repayments on an existing loan. To access the RightWay Business Hub Facebook Group which we refer to in the podcast click here
Mar 30, 2020
What do the new tax changes mean for Business Owners
In this episode, we speak with Ernie Chan (https://www.rightway.co.nz/people/ernie-chan). Ernie started his career in tax at Deloitte and has worked in many tax teams across the country as well in the commercial sector at the NZX. In this conversation with Ernie, we talk about the tax changes announced by the government, as part of their economic package in response to COVID 19. We talk through what they are, how they work for business owners, and how you can manage your tax obligations through this turbulent time. Within the conversational, we talk about the AIM and how this might work for business owners. For more information on AIM check out this video - https://youtu.be/sW-DLtWNEoA
Mar 26, 2020
How to manage your people through COVID - 19
In this episode, we chat with Rachel Harris, an HR Consultant at RightWay. (https://www.rightway.co.nz/hr-services). Rachel has an extensive background working in HR across numerous industries, ranging from Dunedin City Council to Canterbury District Health Board. Rachel also brings a unique perspective as Rachel is a former business owner herself in the Hospitality sector. Over the last few weeks, business owners have had a lot of questions on how they work with their people through COVID 19 and today's episode will cover off the main themes around HR, staff and the government's wage subsidy. Rachel has been on the front line working with business owners over the last two week's and has a wealth of knowledge to share. In today's conversation with Rachel we discuss the following topics * The biggest challenge facing businesses at the current time in an employment sense * The key themes or questions that are coming through from business owners * The misconceptions that are out…
Mar 23, 2020
Cash is King - How to manage cash through Covid - 19
We chat with Greg Hughes (www.rightway.co.nz/people/greg-hughes) RightWay Business Partner to discuss practical ideas on how you can manage cash in these tough times, when revenue is falling and so much uncertainty.