Operations is an umbrella term that can include a whole host of job titles and duties. In this episode, we talk to Megan Bianco, Head of Operations at Scott's Cheap Flights, about what operations is, what it isn't, and how the field has changed in recent years. We'll also dive into one of her biggest Opsy projects - leading a travel company through a global pandemic!
A full transcript of this episode is available at opsy.work/podcast.
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