Writers in Tech
Yuval Keshtcher
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A podcast where content strategist, UX writers, and content designers share their well-kept industry secrets. This show is brought you by the UX Writing Hub.
Take our FREE UX Writing course: http://bit.ly/2PBDMWy
Available episodes
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Oldest first
Mar 8, 2023
The content design of everyday things with Ilana Zholobovsky @ LastPass
Content designer Ilana Zholobovsky talks about how networking, books and AI can help people get into UX writing.
The tech job market has taken a hit, but there are still opportunities out there. Ilana shares her best tips for those who are looking for a UX writing job or are trying to break into the field. We chat about:
* The importance of networking and how to do it
* Freelancing as a way to gain experience
* Different ways of reading books
* Collecting words and phrases around you
* The current status of AI tools
Links
Try our free UX writing course
Follow Ilana on LinkedIn
Read The design of everyday things by Dan Norman
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Feb 21, 2023
AI and the future of writing with Ben Pines @ Wordtune
Ben Pines, the Director of Content at Wordtune, is optimistic about the future interaction between people and chatbots.
Wordtune is an AI writing tool that helps writers refine, tweak, shorten and expand their copy. The new extension Spices introduces fact-checking and source tracking for AI-generated content.
Ben joined the podcast to talk about the next wave of writing. We chat about:
* The current AI hype and what might happen next
* The importance of UX and how it can make a difference
* Why AI will be a great thing for some writers
* How AI may affect content marketing
Links
Try our free UX writing course
Follow Ben on LinkedIn
Check out Wordtune
Check out Wordtune’s YouTube channel
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Feb 7, 2023
How to grow as a UX writer in a changing world with Sherry Samtani @ Halodoc
Lead UX writer Sherry Samtani talks about the different career directions UX writers can take, including content ops.
Her current role at Halodoc, Indonesia’s main healthcare platform, has allowed her to develop in the area of content operations. We go through what content ops is, how it relates to UX writing and where you can learn more about it.
You’ll also hear about
* The current job market and future possibilities
* Why UX writing has become a necessity
* How to stand out as a UX writer
About Sherry
Sherry has a background as a freelance web content copywriter. She started getting UX writing jobs and took the UX Writing Academy course to make sure she had the basics covered.
Links
Try our free UX writing course
Follow Sherry on LinkedIn
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Jan 26, 2023
Flying into UX writing with aerial silk teacher Alexandra Spark
Aerial silk teacher Alexandra Spark shares how she transitioned to UX writing.
Alexandra has a background in advertising, content management and technical writing. But it was her passion for aerial silk (a kind of performance acrobatics) that led her to switch careers.
Tune in to hear her inspiring story! She also shares how she’s creating an app from scratch and much more:
* Carrying out content research
* Conducting user testing
* Making a portfolio
* Looking for a UX writing job
Links
Follow Alexandra on LinkedIn
Join the UX Writing Academy
Try our free UX writing course
Check out Strategic writing for UX (book)
Check out The design of everyday things (book)
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Jan 3, 2023
UX Writing Beyond the Interface with Sarah Loigge @ Parkside Interactive
Sarah Loigge shares how she found inspiration outside of work and overcame impostor syndrome with the help of Star Trek.
Sarah has a background in software testing and product design. But she’s always enjoyed writing, so she made the transition to UX writing.
She recently took on the challenge to develop the personality of a chatbot. She realized that she had no idea where to start and was hit by impostor syndrome. Tune in to learn how she got over it and at same time came up with a brilliant method to create the language of the bot.
We also talked about:
* Using Frontitude and Ditto in Figma to manage copy and translations
* Why UX writers should consume as much art as possible
* How language learning can help UX writers
* Inclusive writing and working with gendered languages
Links
Try our free UX writing course
UX Writing Academy Flex course
Follow Sarah Loigge on LinkedIn
Watch Lera Boroditsky’s Ted talk How language shapes the way we think
Check out the poetry of Sarah Kay and Savannah Brown
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Dec 27, 2022
The Business of UX Writing with Yael Ben-David
What’s the value of UX writing and how can we measure it? Yael Ben-David has written a book on the topic. _The Business of UX Writing_ fills a gap in the wealth of resources for UX writers and content designers.
Yael joined me for a chat about
* Educating people about the benefits of UX writing
* Her framework to set goals and find solutions
* The increasing demand for specialized UX writers
* Challenges and opportunities in the current job market
Links
Try our free UX writing course
Follow Yael Ben-David on LinkedIn
Get the book The Business of UX Writing
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Dec 13, 2022
The current UX design job market with recruitment specialist Matt Carter @ Eurobase People
How do you land a job in product design in today’s business climate? Get recruitment insights from Matt Carter, Senior Product Design Specialist at Eurobase People.
Matt joined the podcast to discuss the wave of recent layoffs and what it means for UX writers, designers and others in the tech industry. He also shared his best tips for jobseekers, whether you’re currently out of work or looking to switch careers.
We talked about:
* The current job situation and where it’s heading (up to 17.15)
* Why it’s not enough to apply for advertised jobs (18.32)
* Be proactive and introduce yourself (20.45)
* Redefine your craft and find your niche (23.00)
* Salaries for UX designers and UX writers (28.32)
* The role of LinkedIn for recruitment (36.00)
Links
Try our free UX writing course
Follow Matt on LinkedIn
Check out Matt’s podcast
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Nov 30, 2022
UX writing as a team of one with Axel Viersac @ Talend
Alex Viersac is part of the UX team at Talend, a company creating software for data analysts. As the only UX writer in the company, people often call him to “check the words” when he should have been involved much earlier.
Alex explains how he’s building relations, educating people about his role, and creating a content design system that can be used by both writers and non-writers.
Here’s what we talked about:
* Building relationships [3.35]
* Being a mentor [6.40]
* The tech industry and the recent layoffs [8.07]
* Proving the value of UX writing [10.35]
* Copy management in Figma [15.40]
* Developing a content design system [16.39]
* Professional resources [22.00]
Links
Try our free UX writing course
Follow Axel on LinkedIn
Books recommended by Axel:
The business of UX writing by Yael Ben David
Leading content design by Rachel McConnell
The New Rhetoric: A treatise on argumentation by Chaim Perelman and Lucie Olbrechts-Tyteca
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Nov 16, 2022
Shift your UX writing process from solutions to problems with Ferdinand Goetzen @Reveall
Ferdinand Goetzen, CEO @ Reveall, explains why UX writers should spend 80% of their time understanding the problem.
Reveall helps companies get to know their customers and validate product ideas. CEO Ferdinand joined me to talk about the importance – and challenge – of being truly customer-centric.
We focused on:
* How to handle and apply data [3.25]
* Quantitative and qualitative insights [5.55]
* Collecting the voice of the customers [8.15]
* The importance of understanding the problem [14.25]
* The ideal process [16.47]
* Introverts and extroverts [27.30]
* Why UX writers need to talk to customers [28.00]
Links
Try our free UX writing course
Follow Ferdinand on LinkedIn
Check out Reveall.co
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Oct 20, 2022
Building the biggest UX writing team in a European fintech
Managing a team of 18 (and counting!) UX writers requires smart processes and teamwork. Kate Mas and Mélanie Alves Lima at Qonto share the methods and tools behind the success of their growing team (hint: collaboration is key).
Qonto is a B2B fintech app serving business creators in 5 languages: English, French, German, Italian and Spanish. Their mission is to help companies spend less time on banking - by leaving their finance management to Qonto, they can spend more time on business and product development.
We chat about
* Qonto and UX writing for fintech solutions [from 5.45]
* Smart UX writing tools and processes [from 12.00]
* Localization done right [from 19.45]
* What you need to be hired as a UX writer at Qonto [from 26.00]
* What to do if you don’t have much experience [from 39.00]
Links
Follow Kate Mas on LinkedIn
Follow Mélanie Alves Lima on LinkedIn
Check out qonto.com
Job opportunities at Qonto
Try our free UX writing course
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Sep 20, 2022
Self-Taught UX Education and Career Tips with Gene Kamenez @UXcel
UXcel can be described as the DuoLingo of design education. As a complement to traditional degrees and bootcamps, they offer fun and interactive 5-minute design lessons.
I chatted with co-founder and CEO Gene Kamenez about the pros and cons of traditional design education, how to teach yourself the skills you need, and how to get into the field of UX and design.
* The challenges of self-education [from 6.00]
* Challenges for people who want to break into UX [from 9.58]
* The importance of mastering the tools you use [from 17.20]
* Resources for people who want to get into UX [from 26.30]
* Landing your first UX gig [from 29.20]
* Find and connect with your industry heroes [from 33.15]
* Celebrate your milestones [from 34.46]
Links
Follow Gene on LinkedIn
Check out UXcel
Try our free UX writing course
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Sep 8, 2022
The future of design with Ran Segall @ Flux Academy
Ran Segall’s design YouTube channel Flux Academy has reached a whopping +450K subscribers. He shares how he got there and what you can do to break into the industry – whether you plan to become a UX designer or UX writer or something else.
He also talks about his enthusiasm for artificial intelligence. As AI starts doing the heavy lifting for designers, we can focus on the innovative side of design.
* Ran’s background and his journey to +450K subscribers (from 1:50)
* The role of UX writing in design (from 7:36)
* How to become a full stack UX person (from 10:50)
* Finding your first client (from 12:30)
* Content creation as a way to build trust (from 14:10)
* Why consistency is key and why you gotta love what you do (from 15:25)
* AI and the future of design (from 19:30)
Links
Follow Ran on LinkedIn
Flux Academy on YouTube
Try our free UX writing course
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Aug 25, 2022
Creating order out of chaos with Maggie Trisler, Principal Content Designer @Fidelity Labs
Maggie Trisler is a content designer and musician who stumbled into UX by making the most out of past failures. After trying several jobs including graphic designer and web developer, Maggie finally settled on UX writing and content design in 2016. In true UX style, Maggie turned every failure into a valuable experience and today is a Principal Content Designer at Fidelity Labs.
We chat about:
* The connection between working in hospitality and UX [at 4.00]
* Why storytelling isn’t just about words [at 5.55]
* The similarity between UX writing and poetry [at 6.20]
* Living with ADHD, losing your train of thought, and why this is a good thing in UX [at 11.50]
* Getting rid of the guilt and the feeling of being a failure [at 14.30]
* Living with ADHD, medications, nutrition, stimulation toys, being organized vs. looking organized [at 20.30]
* Procrastination and how to deal with it [at 24.20]
* The best online to-do list and project management tool [at 28.30]
And som…
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Aug 9, 2022
Freelance UX Writing: Make More, Work Less, and Reach Financial Freedom! with Slater Katz
Slater Katz shares her wealth of experience as a freelance UX writer and entrepreneur to guide you through the process of establishing your own freelance UX writing practice.
Ready to take control of your schedule and earning potential? Slater Katz guides you through the nitty gritty of starting your own UX writing business, from building a personal brand to setting your prices and more.
You’ll learn about
* Slater’s path from Fashion marketing to UX writer
* Find your first clients
* Building a niche as a UX writer
* The best pricing models for freelancers
About Slater
Slater Katz is a freelance UX writer who has worked with companies including Netflix, Verizon, Fitbit, and AfterPay. Her latest venture, the Gig Gal, helps those new to the industry to establish their own freelance UX writing practice.
Try the UX Writing Hub’s free UX writing course
Connect with Slater on LinkedIn
Made By Slater
The Gig Gal
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Jul 26, 2022
The Wonderful World of Naming with Anthony Shore @Operative Words
Anthony Shore, award-winning linguist and CO at Operative Words, shares his process crafting the best titles to signify brands and ideas in six words or fewer.
Ever wonder what it was like to be a UX writer in 1994? Drawing from his decades of experience writing in tech, Anthony gives us a window into his lifetime of obsession with words, from reading the dictionary for fun as a child to the role that linguistic analysis tools play in his naming agency’s writing practice.
Anthony shares:
* His journey from linguist to typesetting to tech writing
* How computational linguistics tools can enhance the writing process
* What it was like to be a UX writer in the 1990s
* Best practices for naming new products and features
About Anthony
Anthony Shore is an award winning linguist and Chief Operative at Operative Words. He has introduced over 250 product and company names to the world over his 30 year career.
Links
Follow Anthony on Twitter
Connect with Anthony on LinkedIn
Op…
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Jul 14, 2022
Writing effective emails for Saas with Jane Portman @ Userlist
Jane Portman, CEO at Userlist and UI Breakfast presenter, has tons of advice on how to write lifecycle emails for Saas.
If you’ve ever been involved in writing Saas lifecycle emails – for example onboarding, activation, or upgrade emails – you know that it’s easier said than done. That’s because the actual writing is just the tip of the iceberg. As UX writers, we need to think holistically, define a user journey and set up sensible conversion goals.
Jane goes through:
* Where to start designing effective emails
* The most important steps: The user journey, segmentation, and implementation
* How to truly measure which emails make an impact
* Why every Saas company needs a content resource library – and what to keep in your resource library
About Jane
Jane Portman is the co-founder and CEO of Userlist, an email automation platform that specializes in understanding customer data. She is also the founder and presenter of UI Breakfast, a UI/UX design strategy podcas…
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Jun 21, 2022
UX Writing To Boost Your Career with Sarah Doody @Career Strategy Lab™
Sarah Doody at Career Strategy Lab™ helps UX graduates get hired. In this episode, she shares priceless tips on how to land the UX gig of your dreams. The bottom line? Writing is a superpower.
Your portfolio is your best chance to show that you understand UX concepts. Just as in any UX project, it’s best to _write it_ before you _design it_. And you need to make sure you write for the target audience (the recruiter). In other words, UX writing is a career superpower.
You’ll also hear Sarah talk about:
* Impostor syndrome and what you can do about it
* How to make the most of your non-UX experience
* Salaries for UX jobs and how to ask for a pay rise
About Sarah
Sarah Doody is the founder & CEO of Career Strategy Lab™. She specializes in helping UX people create effective portfolios and resumes, articulate their experience, and get paid what they're worth.
Links
Follow Sarah on LinkedIn
Check out Career Strategy Lab
Sarah’s article How to write a UX case study…
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Jun 14, 2022
Why Technical Writers Need To Build Bridges with Paula Stern @WritePoint Ltd
The first thing that springs to mind when we think of technical writing is usually documentation: Manuals, instructions, user guides, online help, and knowledge bases.
Paula explains that technical writers’ responsibilities go way beyond writing. Being a tech writer includes interacting with people at all levels. Today’s tech writers need to focus on user needs, just like any UX professional. It’s no longer enough to write _about the product_, tech writers have to address what the users want to _do with the product_.
Tune in to learn about:
* How technical writing has evolved as a profession
* The difference – and common ground – between UX and tech writing
* What UX writers can learn from tech writers
About Paula
Paula Stern is the CEO of WritePoint Ltd, a company that offers technical writing services and training. She also runs the annual MEGAComm conference and is involved in the tech writing communities Techshoret and tekom Europe.
Links
Follow Paula on Link…
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May 25, 2022
UX Writing Twitter Space Part #1
We talked about:
* UX Writing and mentoring: both from the mentor’s and mentee’s point of view
* Finding the voice and tone of your digital product
* Tips, tricks, and inventive ideas
* Bringing UX writing to a fintech product in the growing Nigerian tech scene
Give us your honest feedback on this concept so we'll know whether or not to do more episodes like this. And don’t forget to rate, share, and subscribe!
Try our free UX writing course
Check out UX Writing Hub’s blog
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May 5, 2022
UX writing processes to reduce stress with Boris Šlesar @Just Eat Takeaway.com
Boris Šlesar calls himself a helicopter UX writer, referring to the different projects he supports at Just Eat Takeaways. Over the last few years, he’s developed processes to keep stress at bay. Tune in to hear how to prioritize tasks, how to make use of good documentation, and where to get help if you’re the only UX writer in the team.
We also chatted about:
* UX writing as a combination of brain work and heart work
* The best tools to support your writing
* Getting to know your users
_Links_
Follow Boris on LinkedIn
Try our free UX writing course
_Tools mentioned_
Notion
Writer.com
Wordtune
Grammarly
Read aloud
Mem.ai
Facebook/ Notion Made Simple
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Apr 14, 2022
How to become an inclusive UX writer with Emerson Schroeter @ HelloFresh
Key Points From This Episode:
* What led today’s guest, Emerson Schroeter, into the world of UX writing.
* What Emerson learned from the writing academy at the UX Writing Hub.
* What HelloFresh does and what Emerson’s role there entails.
* The projects that Emerson worked on at Kindship and how they set them up for their current role.
* What Emerson learned from writing a diversity survey.
* An overview of Emerson’s workshop on writing inclusive copy.
* The first best practice for writing surveys: ask yourself why you need to know.
* How to ask about gender if you absolutely have to know.
* Yuval explains the inclusivity challenges of writing in Hebrew.
* How language can exclude implicitly in terms of gender, race, and ability.
* What Emerson learned about their writing when using a screen reader.
* Why inclusion shouldn’t be an add-on but something that is worked into the copy from the beginning.
* How Emerson’s writing process changed…
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Mar 30, 2022
Figma plugins for UX pros with Punit Chawla @DesignWings
Punit Chawla has been serving bite-sized design tutorials on YouTube for years. Every Monday and Thursday, he posts tips and tricks on every design-related topic under the sun. He’s also the founder of DesignWings, a UI/UX design school offering 18-week bootcamps.
Our talk starts and ends with an exploration of the seemingly endless possibilities of Figma – Punit even uses it to manage his projects!
You’ll also hear Punit talk about:
* Personal branding for UX writers and content designers
* How to get started with video production using just a phone
* Creating value for everyone, instead of focusing on a specific audience
Links:
Follow Punit on LinkedIn
Check out Punit’s YouTube channel
Try our free UX writing course
Figma features and plugins to check out:
FigJam
Community
Blush
Feather Icons
Automator
Anima
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Mar 15, 2022
How to nail it as a freelance UX writer with Juan Buis
How do you get freelance UX writing gigs at companies with global impact? Juan Buis talks about his journey from blogging, content marketing and journalism to freelance UX writing for brands like Spotify, Minecraft, and Tommy Hilfiger.
Tune in to hear how he got started, the pros and cons of freelancing, and the challenges of being your own boss.
We also talked about:
* UX for games and multi-platform products
* The connection between UX writing and brand voice
* Implementing content into a design system
* How to explain what UX writing is in a bar
Links:
Try our free UX writing course
Connect with Juan Buis on LinkedIn
Check out Juan’s new newsletter Supershort
Steve Howe’s article 15 failed attempts at describing UX writing at parties
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Mar 3, 2022
Accelerate your UX writing with AI with May Habib @Writer
Episode Highlights:
* 02.10: May tells the listeners a little bit about her journey in tech as a founder.
* 02.22: May and her co-founder have been building tools for writers in some way or other during their whole entrepreneurial journey.
* 04.11: Many teams are building their own quality content style guides, or some call it content design systems, which is the kind of product teams take for brand book but only for a digital product.
* 05.45: The goal of the content strategy is that the person owning the systemization is to enable them to do good writing on their own. The best practice for setting up the system depends on where the team is, says May.
* 07.18: May explains that they are doing a templates library that their customers and their community is contributing, and they will be able to quickly build a very deep style guide in Writer, even if a user is starting from the scratch.
* 08.04: We have got teams that are taking 200 pages of style guides and getting them i…
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Feb 24, 2022
Benefit-driven UX writing with Samuel Hulick and Yohann Kunders
What drives engagement and revenue? In this episode, Samuel Hulick and Yohann Kunders help answer this question as well as help us understand the concept of "Value Paths" and how they can improve and align your business and user outcomes.Samuel and Yohann are the founders of Value Paths and hosts of the Value Paths Podcast. They help businesses grow their SaaS revenues sustainably.[01:59] Johann’s story and how he entered the field of user onboarding.
[02:59] Understanding Value Paths and how they aim to improve and align user and business outcomes.
[06:58] The unique position that UX writers are in today.
[10:41] Learning more about their service processes and how they help companies.
[12:44] Examples of how the value path processes are used in businesses.
[21:20] How to sell your ideas to business owners.
[27:05] Interesting ideas for episode names.
Try our free UX writing course
Value Paths Website
Value Paths Podcast
User On Board Website
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Feb 9, 2022
UX Writing like you’ve never seen it before with Maryann Reid
Maryann Reid is an award-winning author with massive experience in writing and creating digital experiences. In this episode, we talk all about the current state of UX writing and where it is going. She also shares her thoughts and tips about becoming a better UX writer and how companies can hire the best UX writers for their business.
Maryann Reid has more than 10 years of experience as a content designer across a variety of industries, including finance and tech. As a Senior UX Writer & Content Strategist at the software company Boomi, she is helping build a UX Writing practice for the organization. She is an avid traveler and has also written 5 books (!) published by St Martin's Press.
* [01:43] Maryann shares her writing background
* [02:47] Her experience working with Boomi
* [04:09] Understanding the difference between UX writing and content strategy
* [04:58] Maryann explains the “meatloaf analogy”
* [06:23] The reason why UX writing is one of the best and worst…
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Jan 26, 2022
Building friendly content that sticks with David Ramos @ Ghost
Ghost is a powerful non-profit, open-source alternative to paid content management systems. It is built for new-media creators to publish, share, and grow a business around content.
In this episode, I talk to David Ramos, Staff Writer at Ghost. We discuss how the “creator economy” works, how to use Ghost to be successful online, and that the quality of the audience is better than the volume of the audience. We also discuss topics such as building an audience (with or without Ghost) and creating effective content that sticks.
Tune in!
Follow David on Twitter
Follow David on Youtube
Try our free UX writing course
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Jan 6, 2022
Believe in content design with Jonathon Colman @ HubSpot
HubSpot’s Content Design Leader Jonathon Colman believes in content design. HubSpot is about to triple the size of their content design team, employing 20 new content designers. Jonathon goes through the hiring process and drops a heap of tips for job seekers while he’s at it.
You will also learn about:
* The double diamond model and how you can use it in your portfolio
* Building a voice and tone that works across the product
* How to get started with content design from scratch
* The shift from content strategy to content design
Try our free UX writing course
Connect with Jonathon on LinkedIn and Twitter
Check HubSpot’s job posts
Jonathon’s article about what he looks for in a portfolio
The double diamond model
Thinking in systems (article by Donella Meadows)
Object-Oriented UX (article by Sophia Prater)
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Dec 23, 2021
UX Writing vs. Content Design: Setting the record straight with Aaron Raizen, UXWA Chief Editor
Today’s episode is hijacked by UX Writing Hub’s Chief Editor Aaron Raizen, who has a few things to get off his chest on the subject of job titles.
Depending on your viewpoint, you might find the episode either highly amusing or downright infuriating. In any case, it covers:
* What today’s job listings reveal about the difference between UX writing and content design
* Where the terms UX writing and content design come from
* How to make the Duolingo owl mad – like, really really mad 🦉
Holiday treats
* Read the full article
* Take the quiz: Name that Job Title!
* Get a flashy new title with our Writers in Tech Title Generator
* And don’t miss the alliterative A-Z of Writers in Tech titles poster!
Enjoy the festive season everyone!
Try our free UX writing course
Connect with Aaron on LinkedIn
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Dec 16, 2021
UX writers are designers with Hailey Reynolds @ Ibotta
UX writing is so much more than adding words to screens. Hailey Reynolds explains why UX writers need to approach content through a design thinking lens.
Hailey has a background in UX strategy and health insurance. She is now pursuing her passion for the content-first approach as a UX Writing Academy student and a UX writer at the cashback app Ibotta.
You will also hear us chat about:
* Crafting a cover letter that lands interviews
* How to make the most of your non-UX writing experience
* Showcasing the value of words in a product
* Style guides and how to make sure people use them
Try our free UX writing course
Connect with Hailey on LinkedIn
Check out Intuit’s content design system
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Dec 9, 2021
A UX writing jam session with Noah Fulton Beale, Lead UX Writer @ Preply
What do UX writing and music have in common? Loads, says Noah Fulton Beale at the e-learning platform Preply.
As a musician, the first thing he noted when he discovered UX writing was how similar it is to songwriting. You’ll hear all about it in this episode!
We also talked about:
* The benefits of having—and being—a mentor
* How to develop our skills with pairwriting and other types of feedback
* The importance of community and collaborations
* Using data to improve online education
Try our free UX writing course
Connect with Noah on LinkedIn
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Dec 2, 2021
What you didn’t know about dark patterns with Colin M. Gray @ Purdue University
Associate Professor Colin M. Gray runs a research lab that maps and spreads information about dark patterns, aka manipulative design.
Dark patterns are getting increasingly addictive, and yet many of us put up with them if we want something. The good news is that the legal community has started to take notice, and consumers are becoming more aware.
Colin and I talk about the past, current and future state of dark patterns, including:
* The non-digital roots of manipulative design in the ad industry
* The challenge of motivating businesses to stop using unethical design
* The danger of brain science and how it can become a playbook for evil strategies
* The fine line between a playful brand voice and so-called asshole design
Colin M. Gray is an Associate Professor at Purdue University in the Department of Computer Graphics Technology and Associate Professor (by courtesy) in Learning Design & Technology in the Department of Curriculum and Instruction.
Try our free UX writing…
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Nov 25, 2021
Content strategy and the triangle of decision making with Ahava Leibtag @ Aha Media Group
Ahava Leibtag is the founder of Aha Media, author of _The Digital Crown: Winning at Content on the Web_, and an Innovative Individual in the Healthcare Internet Hall of Fame.
With 20+ years of writing and content, she has learned to use strategy to connect the dots that lead to a better user experience. A great UX professional, she says, finds a UX angle in everything they do, whatever their job title.
Tune in for insights about:
* Ahava’s secret content sauce: The triangle of decision making
* How to work with data-driven content
* Why it’s smart to learn as much as we can about the field, and how to do that
* What UX pros can learn from content marketing — and from Top Gun!
Try our free UX writing course
Connect with Ahava on LinkedIn
Check out her book The Digital Crown
A few of Ahava’s recommended resources:
Search Engine Land
Google Trends
Ahrefs free keyword generator
Moz
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Nov 18, 2021
Building a content design system with Stephen Curran @ Intuit
After 2 years, Stephen Curran returns to the podcast to talk about how he and his team created Intuit’s content design system (which blew my mind completely!).
Just like in design systems, the idea is to fill it with _reusable components and patterns_.
It can then be used both by content designers and anyone else involved in product design.
And the best part is that it's publicly available! Super cool, right?
Tune in to hear Stephen talk about:
* The different sections of Intuit’s content design system
* How to break bad news to users
* The difference between voice and tone
* What UX writers and content designers can do to become co-designers
* Changing our mindset to think beyond microcopy
Stephen Curran is a Principal Content Designer at Intuit, the fintech organization behind finance solutions like TurboTax, Quickbooks, and Mint. Intuit has been around for 40 years and has gone through many digital transformations.
Try our free UX writing course
Connect with St…
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Nov 11, 2021
How to succeed as a non-native English UX writer with Kalina Tyrkiel @ Beans
Kalina Tyrkiel dropped by for a chat about writing in English as a non-native speaker. Tune in to hear about the methods and tools you can use to succeed in UX writing, even if you have another mother tongue.
Her conclusion is that being a non-native UX writer is both a blessing and a curse. On the one hand, many non-natives face challenges related to grammar and fluency. On the other hand, those who use English as a second language have a natural feel for plain language and localization issues.
Things that came up in our discussion:
* The difference between being a native speaker, a native writer, and a content strategist
* The benefits of team work – no UX writer is a single player!
* Bridging the gap between language skills and content design skills
* Why dyslexia can be a strength for UX writers
A psychologist by training and UX writer by trade, Kalina currently combines her passion for UX and coffee at Beans, a marketplace for coffee.
Try our free UX writing course…
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Nov 4, 2021
Designing for humanity with Andy Vitale VP of Design @ Rocket Mortgage
I invited Andy Vitale, VP of Design at Rocket Mortgage, to hear his views on design past, present and future. As the co-host of the Surfacing podcast, Andy has had many conversations with top-level decision makers in the industry.
What is the next step for humanity when it comes to technology? How can we design ethical products? How do we design for safety?
These are a few questions Andy tackles in this episode.
We also chatted about:
* The importance of iterations and that a design is never finished
* Why he finds your ugliest work the most interesting
* Design as a way of communicating ideas
* The different meanings of strategy and innovation
* … and last but not least, why you should take the roast out of the oven even if it’s not baked to perfection!
Try our free UX writing course
Connect with Andy on LinkedIn
Check out the Surfacing podcast
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Oct 28, 2021
Who’s afraid of UX research? with Dr. Natalya Sarana @Flixbus
Dr. Natalya Sarana is a UX researcher, writer and mentor rolled into one. After 3 years at Flixbus, her conclusion is that we shouldn’t be afraid of user research—because it makes the writing process a walk in the park.
Hear her best tips on how to document research projects and how to share the results with stakeholders (“one of the most difficult things”). You’ll find out what 5-second tests, concept testing and cloze testing are, and why they can be better than A/B testing.
We also talked about:
* The difference between academic research and UX research
* The basic formula for a research hypothesis
* How to keep track of your research impact
* Why we can’t expect amazing results all the time
Try our free UX writing course
Connect with Natalya on LinkedIn
Check out Userzoom.com
Join UX Writing Hub on Telegram
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Oct 21, 2021
From case study writing to writing robots with Jan Haaland
Jan Haaland has taught designers how to build portfolios for years. He popped round to Writers in Tech for a chat about the power of a great case study.
As you will hear, a single case study can change everything, or at least give you a free lunch. On the other hand, there are numerous examples of case studies that have no effect whatsoever. And this is exactly why we need to keep practising until we get it right. Jan has a few tricks up his sleeve :)
Other things we talked about:
* Why you shouldn’t fake it til you make it
* The graveyard of failed Google products
* Nocode tools like Webflow
* Robots that write
Try our free UX writing course
Connect with Jan on LinkedIn
Also check out:
The Case Study Club website
Killed by Google
Jarvis AI writing tool (previously conversion.ai)
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Oct 14, 2021
Empathy for crisis management with UX Writer Pieterjan Benoit
I got my friend Pieterjan Benoit on the podcast to talk about our favorite subject (no points for guessing what). By taking a lot of chances, Pieterjan fell down the UX rabbit hole a few years ago and was hooked immediately.
With a background in corporate communications and PR, he has tons of wisdom to share about how to interact with people – a skill that comes in handy for UX writers.
You will hear us chat about:
* How to use empathy – not just for UX but also for crisis management
* The challenges involved in supporting parents of children with special needs through an app interface
* Progressing from UX writer newbie to mentor and student project manager
* As an extra bonus, you get to hear why Foo Fighters' Dave Grohl played on a throne in Belgium a few years ago. Because there’s a tiny bit more to life than UX :)
Try our free UX writing course
Connect with Pieterjan on LinkedIn
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Sep 15, 2021
How to build a content design team
Earlier this year, I had the pleasure of talking to content design industry leader Rachel McConnell. Based in Brighton, Rachel is one of the organizers behind the (now virtual) Content by Design conference. She’s also the author of Why You Need a Content Team and How to Build One and the co-founder of the great Medium resource LeadwithTempo.
Tune in to hear her talk about:
* The skills content designers need
* The content design recruitment process
* Content design leadership
* How to build a successful team
Try our free UX writing course
Connect with Rachel on LinkedIn
Check out LeadWithTempo on Medium
Get her book _Why You Need a Content Team and How to Build One_
Learn about the Content by Design conference 2021
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Sep 1, 2021
A salesperson and a UX writer walk into a bar ...
Do we have to choose between UX writing and copywriting? Susan Reoch does both! In this episode, she shares her experience working for brands that are new to UX writing.
Susan was one of the early product writers at booking.com, one of the first companies to build a UX writing team – before they were even called UX writers. From there, she developed into a copywriter and now calls herself a UX copywriter and UX writing consultant.
A few things we chatted about:
* The connective tissue between UX copy and sales copy
* Titles within the industry and where “UX copywriter” fits in
* Persuasion techniques and the 5 levels of awareness
* The power of free swag
* How to ask for decent pay for our work
Try our free UX writing course
Connect with Susan on LinkedIn
Follow Susan on Instagram
Get Susan’s Guide for UX writers
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Aug 11, 2021
Personal growth for UX writers with Andrew Astleford
Content strategist and UX writing mentor Andrew Astleford is always happy to share his journey from journalism to UX writing. He is full of good advice about personal growth, and this is also the recurring theme in this episode.
During his time at CallRail, he had the chance to combine UX writing and video editing. This is a fab example of how we can grow beyond our job description and apply UX principles in new ways.
We also chatted about:
💡 The value of having – and being – a mentor
💡 How UX writers can use their skills to create video content
💡 Using analytics to improve UX
💡 What happens in UX writing interviews
💡 The benefits of attending interviews, even if we don't get the job
Try our FREE UX writing course
Connect with Andrew on LinkedIn
Read Andrew’s article about UX writing mentorship
Check out Andrew’s pair writing project with Katrin Suetterlin
Watch Andrew's workshop about UX writing and video content
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Jul 26, 2021
Becoming a UX Writer from Scratch with Sarah Kessler of Gympass
Sarah Kessler went from zero product experience to landing a UX writing job at the unicorn company Gympass in only two years. In this episode of Writers in Tech, she shares how she got there and what she did to position herself as a UX writer.
Sarah decided to look for work in the tech industry after feeling burned out from customer service jobs. She discovered UX writing and was hooked straight away.
A few things we chatted about:
* The importance of enjoying work
* Why you don’t have to be technical to work in tech
* Finding your niche within UX writing
* How marketing books can help new UX writers
Try our free UX writing course
Connect with Sarah on LinkedIn
Books recommended in the show:
Positioning: How to be seen and heard in the overcrowded marketplace
The 22 immutable laws of marketing
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Jul 12, 2021
How to create copy for global products with Diego Graglia @ Netflix
Netflix content designer Diego Graglia has a lot to say about creating English copy for a global audience. Being bilingual helps him to understand the complexities involved in localization, which comes in handy when your product is available in 30 languages. His collaboration with the localization team often starts even before he starts writing. But it’s not just about a multilingual perspective – it’s just as important to have a multicultural approach.
We also chatted about:
* How he coordinated Netflix’s first-ever content style guide
* Why strategic thinking is a superpower for writers
* Tips for everyone who wants to transition to UX writing
Before Netflix, Diego spent 20 years working as a journalist and content strategist. He also co-runs El Valle De Los Tercos (“valley of the hot-headed”), a podcast about Spanish-speaking startups and investors in Silicon Valley.
Check out our free UX writing course
Connect with Diego on LinkedIn
Check out his podcast El…
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Jun 15, 2021
Boost your UX writing process with lo-fi copy and rap
Get inspired to work on your UX writing process with Helen Legendre, UX writer at OpenClassrooms. Helen uses a bunch of creative methods to inform her UX copy, including lo-fi copy and even listening to rap.
The educational tech platform OpenClassrooms has been around for 20 years. They offer online courses in English and French and have students all over the world. In this episode, Helen walks through her UX writing process from start to finish:
* Planning and prioritizing tasks
* Doing UX copy research
* Collaborating with designers and developers
* Using lo-fi copy to get feedback
* Setting KPIs (key performance indicators)
* The best tools for UX writers
* Tips for new UX writers
...and last but not least: How rap tunes can inform your UX copy!
Try our free UX writing course
Connect with Helen on LinkedIn.
Tools discussed to support your UX writing process:
Figma
Facebook’s Workplace
Google Trends
JIRA
Notion
Slack
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Jun 1, 2021
The future of copywriting with best selling author Neil Patel
Interview with Neil Patel: New York Times bestselling author, top influencer on the web, and digital marketing legend.
Neil shares content best practices, tips to build your brand, and how he sees the future of copywriting.
Few names are more synonymous with SEO and digital marketing than Neil Patel. As one of the world’s most influential entrepreneurs, Neil has elevated content to an art form. His videos, blog posts, and social media channels get millions of visits a month.
Neil stopped by Writers in Tech to share strategies for creating and promoting content, tips for growing your brand (hint: consistency and experimentation), and using Ubersuggest to spy on your competition.
Neil also talks about his plans for Ubersuggest, how he views content design, and why copywriting is an important skill set for the future. Check it out.
Join our free content and ux course: https://course.uxwritinghub.com/free_course
Follow Neil: https://twitter.com/neilpatel
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May 19, 2021
Unionize you fools! With Mike Monteiro
Recently, I had the great pleasure of talking with Mike Monteiro, co-founder of Mule Design and author of the best-selling books Ruined by Design and Design is a Job.
His fantastic audiobooks (which he actually narrated) lit a fire under me to explore how we can create an ethical practice when it comes to content design and UX writing.
Talking to Mike was a fantastic experience that helped me realize that, even though I added a chapter about ethical user experience to our UX Writing Academy, there are still more actions we can take if we want to have a positive impact on the people around the world who use our products.
Listen to this episode right now if you want to learn about:
🎤 Mike’s take on whether or not design should be a licensed profession
🎤 How to say “no” to your boss
🎤 Whether income sharing agreements are ethical or not
🎤 Why you should be the one asking all of the annoying questions
🎤 How to create a diverse design team
I was thrilled to tal…
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May 10, 2021
How creating chatbots can be a slam dunk | Eran Soroka of CoCoHub
As a long-time NBA analyst, Eran Soroka knows a winner. Today, he champions the use of chatbots to help organizations drive conversations with their users.
He talks about the endless possibilities not only for commercial use, but also for the greater good: like helping Pakistani girls learn about feminine hygiene, teaching civics, and how his 9-year-old set up a chatbot to study English.
Eran also discusses the opportunities that conversational AI offers UX writers and conversation designers.
Take our free UX Writing course: https://course.uxwritinghub.com/free_course
Check out the UX Writing Hub: https://uxwritinghub.com
Follow Eran Soroka: https://www.linkedin.com/in/eransoroka/
Try CoCoHub: https://cocohub.ai/
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Apr 27, 2021
Inclusivity Is a Design Principle | Lynsey Vallandingham of Hubspot
I had a fantastic talk with Lynsey Vallandingham, Senior Content Designer at HubSpot about:
✏️ Why content is a big deal at Hubspot
✏️ How to avoid using jargon
✏️ How to write inclusive products
✏️ Why you should meet with your users in person
✏️ How to create inclusivity guidelines
Listen up and share with a friend :)
Join our UX Writing newsletter
http://uxwritinghub.com/newsletter
Take our free UX Writing and content design course
https://course.uxwritinghub.com/free_course
Inclusivity guidelines by Hubspot published by Erin Couse (She/ Her)
https://product.hubspot.com/blog/inclusivity-is-a-design-principle
Lynsey Vallandingham on Linkedin
https://www.linkedin.com/in/lynseyvallandingham/
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Apr 14, 2021
Gandalf’s approach to UX writing | Interview with Jessica Drew of CarGurus
Jessica Drew worked as an ad copywriter in New York before she moved back to Boston, where she fell in love with UX writing. In our recent chat, she covered why
* UX writing includes the best parts of copywriting
* AI will free up UX writers to focus on the creative stuff
* many companies are behind when it comes to UX writing
* ADHD can help writers find the dusty corners of a website
* airport kiosks are a live user experience test
* working as a UX writer is like being a magician
* new UX writers shouldn’t be scared to apply for senior jobs
* ...and much more!
Multi-skilled Jessica Drew has experience of writing, photography, design, singing, and coding. Currently the sole UX writer at CarGurus, she started her career as an ad copywriter at Ogilvy in New York. When she moved back to Boston, she was introduced to UX writing and loved it.
CarGurus is a marketplace for used and new cars. They want their customers to be in control, and this is where Jessica comes i…
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Apr 2, 2021
Top 3 tips to set up your team for success | Interview with Aladrian Goods of Intuit
Our free UX Writing and content design course: https://course.uxwritinghub.com/free_course
Weekly UX Writing newsletter by the UX Writing Hub: http://uxwritinghub.com/newsletter
Aladrian Goods on LinkedIn: https://www.linkedin.com/in/aladriangoods/
Intuit: https://www.intuit.com/
UX Content Club on Clubhouse
Mario Armstrong https://www.marioarmstrong.com/about-2/marios-bio/
Smartsheet:
https://www.smartsheet.com/
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Mar 2, 2021
Peanut Butter Tricks for Freelance Writers
Take our free UX Writing and content design course
Contact Leo
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Feb 21, 2021
Improving products' health through UX Writing
Check out our free UX Writing Course: https://course.uxwritinghub.com/free_course
Follow Zara's work on Linkedin: https://www.linkedin.com/in/zara-fishkin/
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Feb 11, 2021
ADHD as a content design superpow... look a squirrel!
Take our free UX Writing and content design course: https://course.uxwritinghub.com/free_course
Follow Danny Harrop-Griffiths https://www.linkedin.com/in/dannyhg/
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Feb 5, 2021
A Step by Step Guide to Content Strategy in 2021
Join our UX Writing Newsletter: http://uxwritinghub.com/newsletter
Take our free UX Writing Course: https://course.uxwritinghub.com/free_course
Follow Larry Swanson: https://www.linkedin.com/in/larryswanson/
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Jan 21, 2021
Building a Stellar Personal UX Brand
Want to get started in UX and not sure how?
Try our free UX Writing course
Follow Cory Lebson on Linkedin
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Dec 14, 2020
It's okay if it's not perfect!
Join our free UX Writing and content design course:
https://course.uxwritinghub.com/free_course
Follow Candi Williams:
https://www.linkedin.com/in/candiwilliamswriter/
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Dec 3, 2020
Write A Branded Amazon Store like PRO
Take our free writing course
Follow our UX Writing newsletter
Follow Leo on Linkedin
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Oct 13, 2020
Chatbot Design at Robocopy | Interview with Hans Van Dam
Get a free UX writing module:
https://course.uxwritinghub.com/free_course
You can read more from Hans’ work here:
https://robocopy.io/
https://conversationalacademy.com/
https://www.cxcompany.com/contact/
https://chatbotslife.com/
https://conversationdesigninstitute.com/
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Oct 6, 2020
Top UX Writing (online) Events October 2020
UX Writer Conference
https://uxwriterconference.com/register/
Foolproof copy testing for UX writers
https://uxwritinghub.com/ux-writing-preply/
UX Writing Academy Open House: Breaking into UX Writing in 2021 https://us02web.zoom.us/webinar/register/WN_lxKsmyDDSryzfNTLH3WI0A
Button
https://www.buttonconf.com/register
LavaCon
https://lavacon.org/2020/registration/
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Sep 30, 2020
Live Community Session #1 | UX Writing Academy, 99th newsletter & future events
Watch it live on our FB group
Weekly UX Writing newsletter
Sign up to the UX Writing Academy
Become a UX Writing Hub's member
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Sep 29, 2020
UX Writing at Stripe | Interview with Angela Kilduff and Victoria Stanell
Join our free UX writing module:
https://course.uxwritinghub.com/free_course
You can read more from Victoria and Angela’s work here:
https://www.linkedin.com/in/victoria-stanell-3066061b/
http://victoria-stanell.com/
https://www.linkedin.com/in/angelakilduff/
https://twitter.com/angelakilduff
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Sep 22, 2020
Copywriting in the world of no-code automations with David Zisner
Join our weekly UX Writing newsletter: http://uxwritinghub.com/newsletter
Follow David here: https://www.linkedin.com/in/david-zisner-8945684/
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Sep 1, 2020
UX Writing at a Platform for Online Courses | Interview with Kate Garner of Coursera
Join our free UX writing module:
https://course.uxwritinghub.com/free_course
You can read more about Kate’s work here:
https://www.linkedin.com/in/kategarner7189/
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Aug 18, 2020
Copy in the age of digital banking | Interview with the author of Monzo's style guide
Harry Ashbridge is the content style guide author and senior writing lead at Monzo, an online bank founded in 2015.
Harry is a writer, trainer, and language strategist. He believes in the power of writing to measurably improve every aspect of a business — from top to bottom — and spends his days trying to prove it.
In this episode, we talked about Monzo Bank: what it is, how it works, and why it’s different from your old-school bank.
Listen to this episode to learn:
— How Monzo started and how they train their staff to care about language
— Finding and making opportunities as a UX writer or content designer
— Making sure people care about what you write
— The challenges and rewards of writing for FinTech
Join our free UX writing course:
https://course.uxwritinghub.com/free_course
Learn more about Harry’s’ work here:
https://sonderandtell.com/2019/07/harry-ashbridge/
https://monzo.com/tone-of-voice/
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Aug 3, 2020
Behavioral Economics & Customer Experience in the Digital Age | Interview with Liraz Margalit (PhD)
Join our free UX writing module:
https://course.uxwritinghub.com/free_course
You can read more from Lirazs’ work here:
https://www.cmswire.com/author/liraz-margalit/
https://www.psychologytoday.com/us/blog/behind-online-behavior
https://uxmag.com/contributors/liraz-margalit
https://lirazmargalit.com/
https://www.linkedin.com/in/liraz-margalit-phd-179448a/
https://www.cmswire.com/digital-experience/liraz-margalit-read-digital-body-language-to-deliver-brilliant-customer-experiences/
https://www.entrepreneur.com/author/liraz-margalit
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Jul 20, 2020
Becoming a UX writing expert | Mattias Åkerberg of Please Copy Me
Join our UX Writing course (free!): https://course.uxwritinghub.com/free_course
Follow Mattias : https://www.linkedin.com/in/mattiasakerberg/
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May 20, 2020
Remote UX writing at a scaling company | Interview with Li-Na Koh, Senior Content Designer at Zapier
Li-Na Koh on Linkedin
Zapier's guide to working remotely
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Mar 23, 2020
A practical guide to ethical design | Interview with best selling author Nir Eyal
Free UX Writing course
Marco Polo app
Hooked: How to Build Habit-Forming Products
Indistractable: How to Control Your Attention and Choose Your Life
The story of pets.com
NirAndFar.com/Indistractable
Talk to Nir Eyal
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Mar 9, 2020
How I built 140K strong UX community | Interview with the founder of UX Goodies
Follow UX Goodies
Join our free UX Writing Course
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Feb 25, 2020
How to design a bot in 2020 | Interview with Amir Shevat author of Designing Bots
Amir Shevat
Amir's new start up company Reshuffle
When it Comes to Bots - the Beer Test* Might be More Important than the Turing Test.
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Feb 11, 2020
Content prototyping and UX research | Interview with Stephen Curran, Principal Content Designer at Intuit.
Stephen Curran
Quickbook design system
Figma for writers
The Intuit Harmony Design System
Design to for delight at Intuit
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Jan 27, 2020
10K to 140K monthly visitors with content alone | Interview with content strategy expert Greg Digneo
Greg’s agency | Entice
The 7 Step Content Development Process we used to grow our blog to 130,000 visitors a month
Top 22 Prototyping Tools For UI And UX Designers 2020
Ahrefs (not a referral)
Ubersuggest (not a referral)
Yoast SEO (not a referral)
Marketing School with Neil Patel & Eric Siu
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Jan 14, 2020
Inclusive writing for Africa's largest banking app | Interview with award-winning marketing professional Dave Glazier
-Talk to Dave Glazier
-Join our free UX Writing course
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Dec 24, 2019
How to plan design research | Interview with Erika Hall, author of Just Enough Research
Show notes
* Just enough research | Book
* Ruined by design by Mike Monteiro | Book
* Lemonade's AI chatbot, Maya
* User zoom | Tool
* User testing.com | Tool
* Jared Spool in Writers in Tech | Podcast
* Erika Hall on Twitter
* Our UX writing newsletter
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Dec 10, 2019
700% better with content localization | Interview with Mette Thomsen of GetYourGuide
Mette Thomsen
Hiring at GYG
Microcopy & UX Writing on Facebook
Free UX Writing course
5 UX writing tips for localization by GetYourGuide
GetYourGuide design team
Tools for localization experts
https://crowdin.com/
https://xtm.cloud/
https://www.atlassian.com/software/jira
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Nov 26, 2019
How to write a killer online form? | Interview with Steve Howe of Typeform
Talk to Steve Howe
Posts by Steve Howe
The rise of microcopy at Typeform
Is UX writing boring?
It’s time to silence the voice and tone guide
“We’ve updated our terms”: How to make the mundane remarkable
Zest.is
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Nov 12, 2019
Are UX Writers the new Product Managers? | Interview with Allison Freedenfeld of Waze/Google
Microcopy & UX Writing FB group
Allison Freedenfeld on Linkedin
Free UX Writing course
A/B test tools
How Words Can Make Your Product Stand Out (Google I/O '17)
Brené Brown - The power of vulnerability
Figma
Sketch
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Oct 8, 2019
Testing your story before writing a single word | Interview with Carolina Rayo of LATAM Airlines
AN INTERVIEW WITH ALEXIS S.F. MARSHALL OF DAUGHTERS
Carolina Rayo
UX Writing Hub's Newsletter
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Sep 24, 2019
Microcopy That Sells Cars | Interview with Don Seidenberg of CarNext.com
Carnext.com
See Don Seidenberg's work
Free UX Writing Course
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Sep 16, 2019
Kickstart UX Writing at Your Company | Inspiring Chat With Vicki Siolos of Kickstarter
Kickstarter
Don't Make Me Think [book]
How Words Can Make Your Product Stand Out (Google I/O '17)
UX Writing: How to do it like Google with this powerful checklist
Nicely Said: Writing for the Web with Style and Purpose [ Book]
Vicki Siolos
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Sep 3, 2019
Hacking my way through the world of UX Writing | Greta van der Merwe of Careem
Greta van der Merwe ✏️
6 pictures that sum up my life as a UX Writer
Transifex
Figma for Writers
Microcopy & UX Writing on Facebook
UX Writing on Linkedin
Our UX Writing Course
Thanks for editing Maisam Faraj!
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Aug 27, 2019
The Crazy Skill Set of UX Writers for Games | Mario Ferrer of King
UX Writers BCN
Mario Ferrer on Twitter
Mario Ferrer website
Her TRAILER 1 (2013)
King
UX Writers Europe
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Aug 12, 2019
Is Voice Interface the Future of UX Writing?
Colruyt introduces voice commerce in Belgium
https://www.retaildetail.eu/en/news/food/colruyt-introduces-voice-commerce-belgium
Designing a VUI — Voice User Interface
https://uxplanet.org/designing-a-vui-voice-user-interface-c0b3b9b57ace
Voice User Interfaces (VUI) — The Ultimate Designer’s Guide
https://medium.muz.li/voice-user-interfaces-vui-the-ultimate-designers-guide-8756cb2578a1
How to Design Voice User Interfaces
https://www.interaction-design.org/literature/article/how-to-design-voice-user-interfaces
The user experience of choosing the simplest possible words
https://uxdesign.cc/the-user-experience-of-choosing-the-simplest-possible-words-90628a3c4a44
Let’s Talk About Brand Personality, Voice, and Tone
https://medium.com/s/how-to-build-a-brand/lets-talk-about-brand-personality-voice-and-tone-28276a48d5c1
Write Like a Human
https://medium.com/write-like-a-human/write-like-a-human-61f6c7c0752c
Get Started with System Voice Actions
https://developers.google.c…
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Jul 31, 2019
Building a UX Writing culture at Babbel
UX Writing Free Course
Top 14 Content Style Guides 2019
Babbel - Speak a new language with confidence
Testing your copy for the price of a coffee by Tanja Matic
Following
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Jul 16, 2019
The Ultimate UX Writing Process | Matt Hayes from Deloitte
Matt Hayes
Cadillacs and dinosaurs
Deloitte Digital
Hero image
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Jul 8, 2019
The evolution of UX Writing with Jared Spool
UX Writing Hub's Newsletter
UX Strategy with Jared Spool Newsletter
Designing with a Content-First Approach
What we learned at our first UX writing meetup (Get Your Guide event in Berlin)
How can we make "Writers in Tech even better (feedback)?
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Jun 24, 2019
Fighting for content design with Sarah Richards
Mentioned in this episode :
Microcopy & UX Writing Facebook group
Content Design Book
Content Design London
Gov.uk Styleguide
Top 14 Content Style Guides 2019
Bulb - Making energy simpler, cheaper, greener
Who gives a crap
The Listening Device In Your Pocket Business Daily podcast
Free Code Camp
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Jun 6, 2019
A UX Writing Journey with Oz Chen from Disney
On the first episode of writers in tech, Oz Chen shared with me his journey of becoming a content strategist at Disney.
We've talked about
*
The journey from business analytics to content strategy
*
What does it take to be a Content strategist for Disney
*
The differences between UX writing and content strategy
*
The ROI of UX writing and content strategy and how to win that battle
*
Testing your copy like a pro
*
How to get into UX writing
Enjoy and don't forget to share it with a friend :)
Join our UX Writing newsletter
Book:
The Elements of User Experience: User-Centered Design for the Web and Beyond
Articles:
7 Techniques For Better User Experience Inspired By Walt Disney
The 5 Planes of Content Strategy
Oz Chen:
uxbeginner.com
Oz Chen
Oz Chen LinkedIn
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