This podcast is intended for listeners 18+
Welcome to the The Voice of Retail , I’m your host Michael LeBlanc, and this podcast is brought to you in conjunction with Retail Council of Canada and with the support of omNovos Canada’s digital customer engagement company. ‘Tis the season for giving and omNovos can help you give your customers the gift of a personalized experience in 2021. Find out how you can Get Personal and Grow Sales with omNovos at www.realcustomerengagement.com
In this episode I welcome back to the podcast retail leader April Sabral on the launch of her new book, "The Positive Effect"! April talks about her personal and professional journey and how the lessons learned along the way created formative lessons in retail leadership.
Next, JP Adamo takes a lifetime of hospitality and customer experience lessons and leverages them into Canada's newest retail cannabis concept store, Dimes Cannabis.
But first, let’s hear from Scott from April
Thanks to April and JP for being my guests, plus omNovos for their support on this episode. If you liked this podcast please subscribe on Apple, Spotify or your favourite podcast platform, rate and review, and be sure and recommend to a friend or colleague in the retail industry.
I’m Michael LeBlanc, Founder and President of M.E. LeBlanc and Company Inc. and you can learn more about me on www.meleblanc.co or of course on LinkedIn
Until next time, have a safe week!