SHOW NOTES

03:22 — How the company’s motto became, “We design and build really cool stuff”

09:01 — What led the company to become a top supplier for NASA

14:48 — Why the paperwork have to weigh more than the part?

24:11 — Getting rid of blame and ensuring the company owns the process

29:53 — Fighting entropy and complacency on the factory floor

36:20 — A modern philosophy on audits and certifications

44:19 — The different ends of the supplier spectrum