2:50 How Sendoso started - finding creative ways to connect with people
5:20 Interviewing for creativity
15:10 Building a strong company culture
20:20 Adapting to modern sales
24:58 Following up with customers
27:41 Why stay with named accounts?
4:57 “Creative thinking is one of those soft skills that are underutilized and undervalued… add creativity or if you want to be more creative that’ll be a skillset that will stand out”
5:32 “I think creativity is something that all you CEOs out there - make sure that your sales leaders are interviewing for creativity”
15:57 “I’m really trying to create a culture where it’s a ‘one team, one dream’ and the CEO is not too cool for school, he’s in the trenches working with everyone else.”
24:25 “People should not just disappear from a customers life, they should be around and the customer knows they're available and a part of a team that's helping lift everybody up.”
26:51 “Any day can be ‘we love our customers day’”
Connect with Kris Rudeegraap in the links below:
You can learn more about and connect with Alice Heiman in the links below.