Uncle Marv's IT Business Podcast
Marvin Bee
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for IT Professionals and Managed Service Providers
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2 days ago
482 Storytime: XChange 2023, Swag and IT Etiquette
The XChange Conference organized by the Channel Company is an annual event that brings together technology industry leaders, vendors, and solution providers to network, share ideas, and discuss emerging trends and challenges. The conference features keynote speakers, panel discussions, and breakout sessions that cover a range of topics, including cloud computing, cybersecurity, digital transformation, and more. Attendees can explore new products and services, engage with experts, and learn best practices for staying ahead of the curve in a rapidly evolving industry. The XChange Conference is a must-attend event for anyone looking to expand their knowledge and network in the technology sector.
Swag Winner: SonicWall
1st Runner-Up: WatchGuard
Honorable Mentions: Wasabi, Pax8 and OpenText
===
Synco Ask Me Anything: https://syncromsp.com/webinars/ask-us-anything/
XChange Events Website: https://www.thechannelco.com/events
ASCII Edge, The MSP Conference 2023: https://events.ascii.com/
Microsoft 365 Apps Exploited through CVSS 9.8 Bug... Patch Now! https://tinyurl.com/ytbwfmw3
Florida Man from Different Earth Naked in Palm Beach: https://tinyurl.com/ynx2fpv3
Florida Man Series Coming to Netflix: https://tinyurl.com/5duaadv6
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Mar 15, 2023
481 Have Better Conversations With Your Clients
Guests: Adam Walter and Sean Lardo join the show to discuss the concept of asking better questions of your clients and then "listening" to their answers.
Then present them with a better QBR meeting with a live shareable dashboard of projects, status and goals. The single pane of glass for account management that allows account managers to show clients the value they bring to the table and have better conversations with them.
===
Website: https://www.managedservicesplatform.com/
YouTube Channel: https://www.youtube.com/humanizeIT
Microsoft 365 Apps Exploited through CVSS 9.8 Bug... Patch Now! https://tinyurl.com/ytbwfmw3
Florida Man from Different Earth Naked in Palm Beach: https://tinyurl.com/ynx2fpv3
Florida Man Series Coming to Netflix: https://tinyurl.com/5duaadv6
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Mar 8, 2023
480 Reconcile Your Billable Monthly Services
Gradient MSP is a platform designed to help Managed Service Providers (MSPs) grow through data and billing integrations. Gradient MSP's Synthesize integration program and open API platform allow MSPs to bridge the gap between invoices and reconciliation, making billing simpler and more profitable. The platform offers tools like Billable that provide a simpler view of what needs to be billed, how profitable the business will be when tightening up the billing process, and how much time can be saved every month by reconciling user support and CSP quantities.
===
Website: https://www.meetgradient.com/
Upcoming Webinars and More: https://www.meetgradient.com/upcoming-events
Florida Man Attacked By Gator on Front Porch: https://tinyurl.com/53x4dd22
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Mar 1, 2023
479 Building Your Brand with Bobby G
One of the biggest mistakes people make is not taking the time to define their brand, including their values, purpose, and mission. Without a clear understanding of what your brand stands for, it's difficult to communicate it effectively to your audience or clients.
===
Buy Bobby's Book: https://amzn.to/3SDJrtN
"Build Your Brand Like You Give A Shit" is a book by Bobby Gillespie that focuses on understanding and focusing a brand on values that matter. The book emphasizes the importance of embracing your purpose and unleashing your potential to build a brand that stands out from the rest. By looking the same as everyone else, you can't possibly build awareness, engagement, and word-of-mouth marketing. Instead, you should focus on values that matter to you and your customers.
===
Propr Website: https://propragency.com/
Propr is a brand strategy and creative agency that offers a range of services to help businesses build their brand, improve their visibility, and connect with their target audience.
===
Florida Man: https://tinyurl.com/yh7pfs8v
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Feb 22, 2023
478 Streamline Incident Response with AlertOps
AlertOps is a comprehensive incident management software platform that helps organizations streamline their incident response process, minimize downtime, and improve operational efficiency.
AlertOps can help an MSP scale by quickly mobilizing and activating the right response with rapid and automated escalation policies with features such as live-call routing 24/7, on-call schedule management, and advanced escalation policies.
AlertOps was named the winner of ConnectWise's 2022 PitchIT Accelerator Program. The program is designed to showcase potential offerings that could be built or integrated into the ConnectWise platform. AlertOps offers a real-time, intelligent, automated alert management and response orchestration tool for MSPs to maximize the efficiency of their service desk.
===
AlertOps Website: https://alertops.com/
ConnectWise Pitch IT 2023: https://www.connectwise.com/theitnation/pitchit
Florida Man: https://tinyurl.com/2p85fzr8
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Feb 17, 2023
477 What's New with Instant Housecall
Corey Fruitman is my guest today. Corey is the founder and owner of Instant Housecall, which he started in 2007.
Easy to use features:
* Remotely access unlimited PCs and Macs on-demand and unattended.
* Subaccounts that you can sell to let your customers access their own unattended PCs .
* Multi-monitor in multiple windows.
* Branded top to bottom for your business, right down to the system tray and desktop icon.
* No keys, codes or PINs, making it easy even for novice PC users to connect.
===
Website: https://instanthousecall.com/
Sign up before March 31 and mention "Uncle Marv" to receive 50% off the first six months.
===
https://tinyurl.com/bdzpnw7c
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Feb 15, 2023
476 Rob Rae & Pax8 Could Be the Start of Something Big
What was he doing between last October and February 1? As you would expect, Rob and I chat about that What you didn't probably expect was all the other stuff Rob and I talked about, such as, Rob doesn't love chickens. Be sure to listen closely as Rob describes his love for MSPs and what is right and wrong in our channel. Hint... he corrects me twice.
===
Pax8 is the cloud marketplace for IT professionals to buy, sell, and manage best-in-class technology solutions in one place with one monthly bill.
To learn about Pax8, visit https://www.pax8.com/en-us/
To learn about Pax8 Beyond 2023 conference, visit https://www.pax8beyond.com/ - Early Bird Pricing Through March 31
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Feb 9, 2023
475 Diversity in Tech - Where are we now?
We last spoke about diversity in 2020 when the show was called Podnutz Pro. In today's show, we're taking a step back to ask the question, where are we now? Back then, there was a lot of talk from companies that diversity in tech was important. Has there been any change? Dave Sobel shares his findings from the latest diversity report conducted by MSP Radio.
Diversity Report Q4 2022: https://www.businessof.tech/diversity-report/
With all the reports and statistics, does that mean talking about diversity is easy? Not really. However, Nicole Debourg-Kahn describes how Syncro took on the challenge and created the most diverse leadership team that I have come across in our industry. It started with something called a "hackathon" where Syncro chose to make a space that focused on awareness training and racial healing.
=== Nicole DeBourg-Kahn
Nicole DeBourg-Kahn is Syncro’s Chief People Officer, where she’s focused on providing the best environment in which team members can grow and feel true fulfillment. She is an accomplished HR professional and has established herself as a thought leader and trusted advisor.
Syncro is an integrated business platform for running a profitable managed services provider (MSP). It offers PSA, RMM, and remote access in one affordable package.
Website: https://syncromsp.com/
=== Dave Sobel
Dave Sobel is the host of the Business of Tech podcast and owner of MSP Radio, a destination for technology news and insights in the IT Solution Provider community. Dave is a leading expert in the delivery of technology services, with over 20 years of experience in the industry.
Website: https://www.mspradio.com/
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Feb 8, 2023
474 ConnectWise PitchIT Starts Now
If you don't mind going off the rails to talk about football for a few minutes, enjoy the rest of the podcast as Sean Lardo and I discuss the upcoming 16-week of vendor competition.
PitchIT is presented by ConnectWise, an award-winning Professional Automation Service (PSA) platform that helps MSPs with tools that help manage service delivery. Some of the key features of ConnectWise include ticket management, project management, time tracking, invoicing, reporting and more
===== Links
PitchIT Application: https://tinyurl.com/mrx3b4bp
- Interested but have questions? Email PitchIT@ConnectWise.com
IT Nation Secure (June 5-7, 2023) https://tinyurl.com/5apwx8hu
IT Nation Connect (November 8-10, 2023) https://tinyurl.com/3t9ybjuw
News: Florida Hospital STILL using pen and paper after cyberattack: https://tinyurl.com/ycxp827s
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Feb 1, 2023
473 The Risk of Not Managing Compliance
Compliance Risk is a cloud-based platform that helps organizations manage their compliance and risk management programs in one centralized place. Managed Service Providers can save time, save money, reduce the risk of compliance violations, and ensure that their programs are up-to-date and effective.
Polygon by Compliance Risk is a centralized platform for creating, managing and enforcing policies. Along with automating many of the manual tasks associated with policy management, Polygon includes a library of pre-built policies and templates, manages stakeholders, and monitors policy compliance and policy violations.
=====
Website: https://compliancerisk.io/
- Use discount code "unclemarv" for a 10% discount.
=====
News: Rob Rae takes his talents to Pax8: https://tinyurl.com/5x6c2t8y
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Jan 26, 2023
472 Jay McBain - Ecosystems in the Channel
Jay McBain is the Chief Analyst for Global Channels at Canalys, an independent analyst company. He is a leading channel and ecosystem industry analyst and the world's leading expert in partner, channel, and ecosystem technology.
Canalys research shows that there are now 223 companies forming the ecosystem software landscape. These companies represented US$3.9 billion in channel category revenue and raised over US$3 billion in private equity funding last year. The latest Canalys forecasts show that this channel software market will reach US$8.9 billion in revenue by 2027.
=== Links for this episode
Canalys Website: https://canalys.com/
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Jan 25, 2023
471 My Review of the NetAlly AirCheck 3
The NetAlly AirCheck G3 is a Wi-Fi 6 wireless analyzer. It provides network professionals with complete and accurate information to survey and validate Wi-Fi deployments and changes.
Features Include:
* Auto test to quickly test and verify Wi-Fi networks.
* Automatic Problem Detection
* AirMapper Site Survey
* Network Discovery and more
=== Links for this episode
AirCheck G3 Pro Website: https://tinyurl.com/45b9v5sr
Buy at Amazon, AirCheck Unit Only: https://amzn.to/3XY0kAN
Buy at Amazon, AirCheck Kit with Test Accessory: https://amzn.to/3Wyo6lO
AirCheck G3 Loyalty Upgrade Program: https://tinyurl.com/2pmsyfzj
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Jan 21, 2023
470 Pros and Cons of the MSP Franchise Model
We began our discussion reviewing the pros and cons of being a franchise. Mike and Steve share exactly how their model works for all of their offices. Being able to scale is key for all of us, so I asked them about their ability to duplicate themselves as the grow.
They also give us a glimpse into their daily life at Cinch IT and talk about some of the tools and processes they use. Mike's favorite tool is Power Automate. He uses for almost everything from responding to customers but really learned how to use it to automatically order his lunch.
=== Links for this episode
Website: https://cinchit.com/
Request Franchise Information: https://cinchfranchise.com/
Pros and Cons of a Franchise: https://tinyurl.com/4b6jxvnb
Power Automate: https://tinyurl.com/m3tyrr7b
Flo Rida Wins $82.6 Million: https://tinyurl.com/2uc4th8c
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Jan 19, 2023
469 Policy Documentation as a Service (PDaaS)
Polygon is a new service offering that will revolutionize the way you manage and process your compliance documentation.
=====
Website: https://compliancerisk.io/
- Use discount code "unclemarv" for a 10% discount.
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Jan 18, 2023
468 The Propr Way to Build Your Brand
Propr is a branding, design and marketing agency. Propr's key focus is to help position and grow B2B brands through clarity and enablement. Our conversation today focused on what your brand really means and what it takes to be authentic.
Website: https://propragency.com/
Build Your Brand Like You Give a Shit: https://amzn.to/3wdXKux
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Jan 13, 2023
467 Managed IT Services is a Cinch
Cinch IT also offers franchise opportunities throughout the US. Their mision is to help entrepreneurs start and grow their own Managed Service businesses.
Website: https://cinchit.com/
Request Franchise Information: https://cinchfranchise.com/
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Jan 11, 2023
466 Shorr Success Tip: Set Goals for 2023
Lisa also shares tips from when her MSP company went through a "re-image" years ago.
You can see Lisa at the Channel Pro SMB Forum, February 1-3 in Dallas Texas: https://tinyurl.com/3dznf3ws
===== Other Links
https://www.linkedin.com/in/lisashorr/
http://www.shorrsuccess.com/
https://www.securefuturetech.com/
===== Florida Man
Florida Man Swiped Nearly 200 pairs of Panties from Victoria's Secret: https://tinyurl.com/2p945aa2
Florida Man Beats Another Man with Bricks for not Sharing Crack Pipe: https://tinyurl.com/y3xpjt9y
Man Breaks into Florida Home on Christmas, Found Naked in Bathtub: https://tinyurl.com/mvuwkhhk
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Jan 4, 2023
465 Merry New Year!
Do you remember the multi-room speakers that I discussed with Akarsh back on Episode 400? Well, I ordered a set of three speakers from his Indiegogo campaign and they have arrived. Join me and Akarsh as I tell what I like and don't like about the speakers.
Akars also shares his entrepreneurial experience from starting his Indiegogo campaign through today. The three stages that he remembers most
1) Product Design
2) Operations
3) Marketing and Sales
Dio Website: https://dioconnect.com/
*** Use Discount Code "unclemarv" at checkout
===== Florida Man
Man Breaks into Florida Home on Christmas, Found Naked in Bathtub: https://tinyurl.com/mvuwkhhk
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Dec 22, 2022
464 Holiday Podcast 2022
Paco and Rick share breaking new about Techcon 2023 scheduled for September 8-10 in Woodbridge, New Jersey.
===== 2022 Podcast Awards Winners
Best Podcast Episode: Best Podcast Episode: 411 Estimate vs Job Quote vs Statement of Work (Featuring Bradley Gross)
Best Guest: Emily Glass, Syncro
===== Websites
Two River Computer: https://www.tworivercomputer.com/
ProdigyTeks: https://www.prodigyteks.com/
Renactus Technology: https://www.renactus.com/
===== Florida Man Stories we did not get to
Florida Man bitten in arm by alligator while washing hands: https://tinyurl.com/5cbjby3u
Woman throws computer at American Airlines employee after losing kids: https://tinyurl.com/2u8wzrd7
Florida Man sets police car on fire: https://tinyurl.com/yw72cv42
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Dec 14, 2022
463 I'm the boss now. What's this going to cost me?
The biggest change in going from the technician to the business owner revolves around how is think going to cost me and is this the best thing? Christina talks about how things have changed in moving from the break-fix model to MSP.
Part of that transition is re-evaluating her stack. Along with cutting expenses, Chrisina is now investing back into the business instead of paying herself a huge paycheck. This is in an effort to make things better down the road.
In other news:
N-Able Cuts 5% of its workforce: https://tinyurl.com/5eacwj6k
Nerdio gets $117 Million: https://tinyurl.com/28jn5m2y
Teams is coming Outlook: https://tinyurl.com/y6newjfw
===== Links for this show
Christina's website: https://thinkpinkit.com/
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Dec 7, 2022
462 The Power of Partnerships
Kristen is a project manager at CyLutions, a company that specializes in custom software development, SQL Database, SharePoint and Dynamics 365.
Diana owns and operates Skyline IT Management, a managed services provider certified in Microsoft 365 and Azure Fundamentals for moving small business forward in modern technology.
===== Links for this show
Kristen's company: http://www.cylutions.com/
Diana's company: https://skylineitmgmt.com/
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Dec 6, 2022
461 AppRiver's Partner Day at Seminole Hard Rock
AppRiver had long been regarded as the flagship organization for their Phenomenal Care, customer service that went well above and beyond in support of their partners and service offerings. After being acquired by Zix in 2019, then OpenText in 2021, I wasn't sure where that phenomenal care had gone.
The AppRiver Partner Day, held December 1 at the Seminole Hard Rock Hotel, was a first step to reassure us that AppRiver and OpenText were still committed to helping partners grow.
One perk for attending the event involved an instructor-led training to prepare for the Microsoft MS-900 Certification Exam focused on Microsoft 365 Fundamentals. Each attendee was also offered a voucher for when they were ready to sit for the exam .
===== Links for this show
AppRiver: https://appriver.com/
Zix: https://zix.com/
OpenText: https://www.opentext.com/
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Nov 30, 2022
460 Now is a Good Time to be an MSP
Download Datto's report here: https://tinyurl.com/44av4pe7
Datto surveys about 1,800 MSPs worldwide every year to learn who they are and what they care about. This year, the number one key finding is at 95% of survey respondents believe that now is a good time to be an MSP.
With only 17% of the respondents being current Datto partners, this survey provides a clear perspective on the challenges faced in our industry while believing in revenue growth over the next three years.
===== Links for this show
See you December 13 at ConnectIT Local? https://tinyurl.com/44a9djcn
https://www.kaseya.com/
https://one.kaseya.com/login
https://www.itcomplete.com/
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Nov 28, 2022
459 Moving Closer to a Single Pane of Glass with Kaseya One
This podcast was recorded back on October 16.
Join Dan for a live show on November 30 at 8 PM Eastern.
===== Topics discussed in this show
Dan and I first chatted about DattoCon 22. It was good to get back out to live conferences in full force this year.
We then talked about Kaseya One, the front-end platform featuring single sign on, integrated billing and unified support for all of your Kaseya products. This was designed to help alleviate vendor fatigue. You no longer need to open a different portal for every product. Kaseya puts everything in one place.
Kaseya also released a new product called Powered Services. This is essentially a "Done for You Social Media" program to assist with your MSP Marketing. Speaking of Marketing, Dan brought up the idea of starting a podcast for your business for your local community, without selling. Invite other business leaders in your area as guests and talk about what's going on in your community.
We finish the podcast with a look ahead into…
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Nov 23, 2022
458 Black Friday Preview
Erin's Top 10 Gadgets of 2022: https://tinyurl.com/4f48r9bk
Up to the minute Black Friday deals in one place: https://blackfriday.com/
=== Links to Gadgets Mentioned on Amazon
NetAlly Aircheck G3: https://amzn.to/3VlH6nk
Samsung 55” The Frame Smart TV: https://amzn.to/3OpgQ9j
Samsung 75-inch QLED Q70A 4K UHD Quantum: https://amzn.to/3hVVpk0
Philips 4300 Fully Automatic Espresso: https://amzn.to/3hXTyvb
Keurig K-Duo Plus Coffee Maker: https://amzn.to/3Ew0nvA
Breville Smart Oven Pro Toaster Oven: https://amzn.to/3V46zlk
Jackery Wortable Power Station: https://amzn.to/3EzL98G
=== Erin Lawrence
Erin is a blogger for technology, gadgets and consumer products.
Website: www.TechGadgetsCanada.com
YouTube: https://www.youtube.com/ErinLawrenceTV
Instagram: https://www.instagram.com/ErinLYYC/
=== Eric Pinto
Eric is Senior Director at SOCSoter, a cybersecurity platform for small to mid-sized businesses.
Website: https://www.socsoter.com/
=== Thank you to NetAlly
Dan Klimke, Di…
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Nov 16, 2022
457 After The Hack
Are you unsure whether your organization is, or has been, the victim of a cyber-attack? Bryan is the owner/operator of Infosec Cyber, which specializes in digital forensic and incident response investigations.
The goal is to educate companies before a data breach or incident happens, but many times, Bryan and his team are brought in to find out what happened and pinpoint the root cause.
What does this mean for IT providers like me? I need to do a better job of recording logs and "artifacts" to better help clients after the fact if / when something happens.
Bryan is a former Cyber Crimes Investigator, Police Detective and SWAT Operator/Instructor.
Website: https://infoseccyber.com/
LinkedIn: https://www.linkedin.com/in/bryan-barnhart/
=== In The News
Jeff Bezos tells Americans not to spend money: https://tinyurl.com/244xxkrv
=== Thank you to our monthly podcast partners!
Tom, Two River Computer - https://www.tworivercomputer.com/
Kyle, Pro Tech Guy - https://www.protechguy.com…
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Nov 9, 2022
456 SEO Is Not What You Think It Is
Aunia returns to the show to talk specifically about her digital marketing business. We quickly revisited her journey to becoming a female business owner, amidst her life full of disabilities that were not properly diagnosed until recently.
The big takeaway from this show is hearing about Aunia's mindset that allowed her to grow into a successful business owner. She lives the Japanese proverb: "Fall Down Seven Times, Get Up Eight"
Along with a better understanding of SEO, I learned what bounce rates and "alt tags" are. We spoke at length about building your brand instead of a website.
===
Rob Rae leaves Datto: https://tinyurl.com/f5nh8nt8
Where is Rob Rae? https://www.channelfutures.com/people-on-the-move/where-in-the-world-is-rob-rae
Florida Man allegedly hides gun inside raw chicken at airport: https://tinyurl.com/2wxrhtva
===
Rise Visible, Aunia's Digital Marketing Agency: https://risevisible.com/
Aunia's Art & Photography: https://auniakahn.com/
Create for Healing: https:…
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Nov 4, 2022
455 The Invisible (but Fabulous) Life of a Disabled Business Owner
Rise Visible is an award-winning digital web design and marketing agency in Eugene, Oregon. Aunia is an artist, author, entrepreneur, instructor and inspirational speaker.
She shares some of how she got where she is, like eating the same 10 foods in the same order every day. She lived the first 30+ years of her life with an undiagnosed condition that sometimes left her on the brink of death.
None of that stopped her from becoming a successful business owner, globally awarded artist and inspirational speaker.
===
Rise Visible, Aunia's Digital Marketing Agency: https://risevisible.com/
Aunia's Art & Photography: https://auniakahn.com/
Create for Healing: https://createforhealing.com/
Aunia Kahn at Wikipedia: https://en.wikipedia.org/wiki/Aunia_Kahn
===
Ehlers-Danlos Syndrome (EDS): https://tinyurl.com/2m9cd39e
Mast Cell Activation Syndrome (MAST): https://tinyurl.com/4j75zyd8
Postural Orthostatic Tachycardia Syndrome: https://tinyurl.com/4j75zyd8
===
Thank you to our monthly…
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Nov 2, 2022
454 GoDaddy Did What?!
If you're looking to Defederate GoDaddy 365: https://tinyurl.com/3dhzwkf8
===
Cameo Guest Appearance: Matt Rainey
===
HIPAA Journal: 1 in 5 Organizations Follow the 3-2-1 Rule for Backups: https://tinyurl.com/4tb9x7bk
US Banks Report more than$1 billion in ransom payments in 2021: https://tinyurl.com/582bp6vb
ConnectWise Server Backup Manager Bug: https://tinyurl.com/8fmt8hfp
Syncro has announced new customer and technician efficiency reports.
Are you looking for an integrated RMM/PSA platform? Try Syncro... https://refer.syncromsp.com/l/ITMARV/
===
Thank you to our monthly podcast partners!
Tom, Two River Computer - https://www.tworivercomputer.com/
Kyle, Pro Tech Guy - https://www.protechguy.com/
Clark, Your Computer Partners
Syncro - https://syncromsp.com/
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Nov 1, 2022
453 My Boss Quit... Now What?!
Christina assumed ownership of ThinkPINK IT in July 2020. Enjoy her fantastic journey to becoming an IT Business owner.
ThinkPINK IT, LLC is an MSP IT Support Company supporting small to mid-size businesses.
Website: https://thinkpinkit.com/
LinkedIn: https://www.linkedin.com/in/ctranjones/
===
Thank you to our monthly podcast partners!
Tom, Two River Computer - https://www.tworivercomputer.com/
Kyle, Pro Tech Guy - https://www.protechguy.com/
Clark, Your Computer Partners
Syncro - https://syncromsp.com/
- Sign up here: http://refer.syncromsp.com/l/ITMARV/
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Oct 26, 2022
452 Ever Had One of Those Days?
Items discussed tonight:
Splashtop: https://www.splashtop.com/msp
Uplevel Systems: https://www.uplevelsystems.com/
Zyxel: https://www.zyxel.com/us/en-us
===
Facebook and Mark Zuckerberg Middle Finger Wall Street: https://tinyurl.com/2p8rwyah
Apple confirms it is changing the iPhone charging plug: https://tinyurl.com/3wjwm48z
===
Thank you to our monthly podcast partners!
Tom, Two River Computer - https://www.tworivercomputer.com/
Kyle, Pro Tech Guy - https://www.protechguy.com/
Clark, Your Computer Partners
Syncro - https://syncromsp.com/
- Sign up here: http://refer.syncromsp.com/l/ITMARV/
lt5DcY6vuK2lMUYnHIx6
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Oct 25, 2022
451 Why Do Clients Hire Us?
Lisa answers my question of "why do clients hire us" by starting with the premise that clients choose us because of the way they feel. It's the people skills and the soft skills that allow our clients to like us and trust us.
Talking points to remember from my conversation with Lisa:
* First, let's start to understand why clients hire us.
* We as IT business owners and professionals must learn to care about their "brand image"
* Learn to engage your clients with empathy, not just sympathy.
* Use Emotional Intelligence to impact client relationship, which then will impact your sales growth
Lisa's Brand method is a mindset that we should embrace. Yes, it's an acronym.
(Behavior, Respect, Appearance, Networking, Dynamic Dialogue)
===
Website: https://shorrsuccess.com/
Email Lisa: lisa@shorrsuccess.com
===
Thank you to our monthly podcast partners!
Tom, Two River Computer - https://www.tworivercomputer.com/
Kyle, Pro Tech Guy - https://www.protechguy.com/
Clark, Your Co…
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Oct 19, 2022
450 What Happens After the Conference?
Along with my list of things you should do after a conference, I spend time revisiting the recent Techcon Unplugged and ASCII Success Summit in Dallas, Texas.
===
* Make plans to stay in touch.
* Make a list. In fact, make a few. Write down all the takeaways as soon as you can so that you don't forget. Then make a list of everyone you should follow up with (vendors, colleagues, etc.)
* Make time and prioritize your actions.
* Say thank you and offer feedback.
* Start thinking about the next conference. Before you forget, mark the date
===
Diana Giles, Skyline IT Management: https://skylineitmgmt.com/
Paco Lebron, ProdigyTeks: https://www.prodigyteks.com/
Rick Smith, Renactus Technology: https://www.renactus.com/
Eric Pinto, SOCSoter: https://www.socsoter.com/
Michael Crean & Cory Clark, Solutions Granted: https://solutionsgranted.com/
=== Thank you to our monthly podcast partners!
Tom, Two River Computer - https://www.tworivercomputer.com/
Kyle, Pro Tech Guy - http…
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Oct 15, 2022
449 ASCII in Dallas Texas, Day 2 Continued
=== Guests for this show
Raffi Jamgotchian, Bizzity: https://www.bizzity.com/
Who is Ed that Raffi keeps referring to? Ed Mana
Raffi's MSP, Triada Networks: https://triadanet.com/
Amelia Paro, Kaseya: https://www.kaseya.com/
Matt Scully, Redstor: https://www.redstor.com/
=====
Donate to Hurricane Ian Relief:
* https://www.floridadisaster.org/
* https://www.redcross.org/donate/homepage4.html/
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Oct 15, 2022
448 ASCII in Dallas Texas, Day 2
=== Guests for this show
Trevor DiGirolamo, ASCII: https://www.ascii.com/
Stanley Louissaint, Fluid Designs: https://fluiddesigns.com/
Brian Doty, Unitrends (A Kaseya Company): https://www.unitrends.com/
=====
Donate to Hurricane Ian Relief:
* https://www.floridadisaster.org/
* https://www.redcross.org/donate/homepage4.html/
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Oct 15, 2022
447 ASCII in Dallas Texas, Day 1
=== Guests for this show
Josh Liberman, Net Sciences Inc: https://www.netsciences.com/
Michael Crean, Solutions Granted: https://solutionsgranted.com/
Matt Foreman, Local Circuit: https://www.thelocalcircuit.com/
* Help bring clean water to the world: https://gen1project.org/
Zach Calloway, Blue Ridge Technology: https://www.blueridge.tech/
Diana Giles, Skyline IT Management: https://skylineitmgmt.com/
=====
Donate to Hurricane Ian Relief:
* https://www.floridadisaster.org/
* https://www.redcross.org/donate/homepage4.html/
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Oct 12, 2022
446 Live with Erzsebet "Liz" Pifko
Not ready for a custom MSA? Get all the essential legal documents you need at https://renegadelegal.co/msp
- Save $500 with Discount Code "ITB2022"
On this episode, Liz and I revisit the concept of trademarks and how important it is that you consider trademarking your business name to avoid a "cease and desist" letter that could cost thousands of dollars down the road.
We also talked about her new website where you can get a starter set of legal documents, like an MSA, for a fraction of the cost.
What's included?
* Master Service Agreement (MSA) Template
* Service + Pricing Schedules
* SOW Template
* Liability Waiver
* Client Handbook Template
* IT Policy Manual Template
* Service Election and Risk Acceptance Letter
* MSA + Client Handbook Template Customization Training
* Monthly MSA Focused Q&A
*NOTE: Buying the templates does not make Corvinus Law your attorney of record!
Liz is the Managing Attorney at Corvinus Law: https://corvinuslaw.com/
===== Still int…
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Oct 12, 2022
445 What Does Your Contract Say?
Liz assists MSPs with having a Master Service Agreement (MSA), Service Schedule, Statement of Work, and much more. We discuss some of the "templates" that are floating around on the Internet and were "tweaked" to work with IT service providers.
A Service Level Agreement (SLA) or Statement of Work (SOW) lacks a lot of the protections that come with a properly written MSA.
So, what should you do?
* Hire a real technology lawyer for your contracts
* Use the correct language
* Be specific
* Have requirements for your customers
Should you get an insurance policy or an MSA? Both!
===== Links
Managing Attorney at Corvinus Law: https://corvinuslaw.com/
Founder & CEO of Renegade Legal: https://renegade-legal.com/
===== Still interested in Synco?
Use my referral link and earn $500: https://refer.syncromsp.com/l/ITMARV/
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Oct 5, 2022
444 Synology - Ask Me Anything
Donate to Hurricane Ian Relief:
* https://www.floridadisaster.org/
* https://www.redcross.org/donate/homepage4.html/
=== Links for this show
Active Insight: https://www.synology.com/en-us/dsm/feature/active-insight/overview
CMS (Central Management System): https://www.synology.com/en-us/surveillance/feature/cms
SA3200D Dual Controller Appliance: https://www.synology.com/en-us/products/SA3200D
- Buy it here: https://amzn.to/3BZaCY1
Sign up for Synology C2: https://c2.synology.com/en-global/partner
Synology Website: https://www.synology.com/en-us
My favorite NAS is the Synology 4 Bay DS920+: https://amzn.to/3SJzvOJ
=== About Doug Rickets
Doug is a part of the Healthcare Account Management Team that works to provide deployment ideas for healthcare environments.
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Oct 5, 2022
443 The Power of Referral Partners
Donate to Hurricane Ian Relief:
* https://www.floridadisaster.org/
* https://www.redcross.org/donate/homepage4.html/
===== Links for things mentioned in this episode
* Chris Moroz, Your IT (https://yourit.com/)
* The Tech Tribe: https://thetechtribe.com/
* Paul Green, MSP Marketing: https://www.paulgreensmspmarketing.com/
* Blackpoint Cyber: https://blackpointcyber.com/
* Defendify: https://www.defendify.com/
* CyberGuard360: https://cg360.co/
===== Other Links
Sign up for Syncro with my referral link and earn $500: https://refer.syncromsp.com/l/ITMARV/
Syncro Website: https://syncromsp.com/
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Oct 3, 2022
442 Is Synology MSP Friendly?
*** LIVE SHOW - Wednesday, October 5 at 8 PM Eastern: https://youtu.be/Of4QPgGMMbA
Join us to see Synology in action and ask questions.
===
This episodes takes a look at Active Insight, CMS (Central Management System) and the C2 Console. All of these provide portals for you to monitor and manage all of you deployed appliances.
=== Links for this show
Active Insight: https://www.synology.com/en-us/dsm/feature/active-insight/overview
CMS (Central Management System): https://www.synology.com/en-us/surveillance/feature/cms
SA3200D Dual Controller Appliance: https://www.synology.com/en-us/products/SA3200D
- Buy it here: https://amzn.to/3BZaCY1
Sign up for Synology C2: https://c2.synology.com/en-global/partner
Synology Website: https://www.synology.com/en-us
My favorite NAS is the Synology 4 Bay DS920+: https://amzn.to/3SJzvOJ
=== About Doug Rickets
Doug is a part of the Healthcare Account Management Team that works to provide deployment ideas for healthcare environments.
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Oct 2, 2022
441 The Business Case for Synology... Continued
*** LIVE SHOW - Wednesday, October 5 at 8 PM Eastern: https://youtu.be/Of4QPgGMMbA
Join us to see Synology in action and ask questions.
===
On this show, we discussed Synology's File Station to administer and manager shared folders and files. There is also encryption which is mandatory for a compliance environment.
=== Also mentioned
Synology Drive which can be your own private cloud.
C2 is Synology's suite of cloud solutions for everything starting with backup and recover solutions. It also includes password management, secure file sharing, along with identity and access management.
=== Links for this show
Business File Server: https://www.synology.com/en-us/dsm/solution/business_file_server
Synology Drive: https://www.synology.com/en-us/dsm/feature/drive
Synology's C2 Cloud Solutions: https://c2.synology.com/en-global
Sign up for Synology C2: https://c2.synology.com/en-global/partner
=== About Doug Rickets
Doug is a part of the Healthcare Account Management Team that wor…
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Oct 1, 2022
440 The Business Case for Synology
For me, the answer is emphatically YES that Synology is ready for business. The addition of Synology Directory Server has turned the typical NAS appliance into a domain controller to manager users, devices, groups, and more!
Doug is a part of the Healthcare Account Management Team that works to provide deployment ideas for healthcare environments.
Synology Website: https://www.synology.com/en-us
My favorite NAS is the Synology 4 Bay DS920+: https://amzn.to/3SJzvOJ
Synology 12 Bay Controller: https://amzn.to/3RrfcE3
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Sep 28, 2022
439 Ask Me Anything - Syncro
Emily and Ian reviewed more of the recent changes with Syncro and mentioned some great things to come such as custom reporting.
Some questions answered tonight:
* Why is your octopus named Eight?
* When can we expect an upgrade to the 1990s looking UI?
* When can we expect single sign on and IP whitelisting?
* Marvin, why aren't you switching to Syncro (paraphrased question from Paco Lebron to me)
Syncro Priorities mentioned in tonight's show: https://community.syncromsp.com/t/syncro-s-priorities-for-q4/7645
===== Other Links
Use my referral link and earn $500: https://refer.syncromsp.com/l/ITMARV/
Syncro Website: https://syncromsp.com/
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Sep 27, 2022
438 Hurricane Party - Ian 2022
=== Items mentioned in tonight's show
Synology 6 bay NAS DS1621xs+: https://amzn.to/3xWO3BS
NEXPOW Portable Power Station: https://amzn.to/3DZDr9f
Magnus Box Backup: https://magnusbox.com/
Windy Weather App: https://www.windy.com
Max Mayfield's Hurricane Tracker: https://www.local10.com/weather/2013/07/10/max-mayfields-hurricane-tracker-app/
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Sep 25, 2022
437 Learning Things With Syncro MSP
Emily and I discuss her first year with Syncro and some of the exciting news coming soon. Syncro has rebranded.
We also talked about some of the recent new features like OS patching and the growing list of integrations.
Emily's Core Value: Learning Things.
Listen to why she calls me her number one stalker: Scrum Master. Seven Years and Nine Months.
Do Something: https://tinyurl.com/2h8fcjar
Join the Movement: https://www.racialhealingallies.com/
===== Links
Use my referral link and earn $100: https://refer.syncromsp.com/l/ITMARV/
Syncro Website: https://syncromsp.com/
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Sep 21, 2022
436 How to Succeed with Systems Part 2
Khadirah and I met after her first appearance on the podcast to review productivity tips using Zapier. Instead, we ended up talking about a CRM platform that I could use to combine several items in my IT business and podcast .
Khadirah also talked about the first steps any of us can take to get our head out of the weeds. Take one week and document (write down) everything that you do. Then figure out which things on the list fall within your "Zone of Genius" and which ones don't.
High Level CRM: https://www.gohighlevel.com/
=====
The Space Force unveils their own marching music: https://youtu.be/zSV3Q4ztGaA
Florida Man Accused of torturing bird on threatened species list: https://tinyurl.com/2p8w4rw5
===== Khadirah's Links
Website: https://succeedingwithsystems.com/
Facebook Group: https://www.facebook.com/groups/servicetimefreedom
LinkedIn: https://www.linkedin.com/in/khadirah/
=====
Techcon Unplugged presented by MSP Unplugged: https://www.mspunplugged.com/
Vendor Awards:…
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Sep 15, 2022
435 Cool Talk About Custom Software
Now celebrating 10 years in business, Ian is looking to grow and expand even more by designing and building highly functional, collaborative web apps for businesses that are not happy with their current software.
Website: https://enlivenhq.com/
=====
Anyone headed to Dallas for the ASCII MSP Success Summit in October? Let me know so that we can meet up. If you're near Oklahoma City, let me know that too.
You're not signed up? Sign up here... https://asciievents.com/
=====
Join us in Chicago for Techcon Unplugged: September 16-18, 2022
Tech Marketing Engine was last year's Swag Winner. Can they defend their title?
Techcon Unplugged: https://techconunplugged.com/
Use discount code ITBP75OFF and save $75 off the ticket price.
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Sep 14, 2022
434 Techcon Unplugged - Road to Chicago
Guests: Diana Giles, Tom Bull, Jason and Rachel Miller
=====
Synology: https://www.synology.com/en-us
Drobo Data Storage: https://www.drobo.com/
=====
Diana Giles, Skyline IT Management: https://skylineitmgmt.com/
Tom Bull, Two River Computer: https://www.tworivercomputer.com/
Jason and Rachel Miller, Unbound Digital: https://www.unbounddigital.net/
=====
Join us in Chicago for Techcon Unplugged: September 16-18, 2022
Tech Marketing Engine was last year's Swag Winner. Can they defend their title?
Techcon Unplugged: https://techconunplugged.com/
Use discount code ITBP75OFF and save $75 off the ticket price.
playlist_add
Sep 12, 2022
433 Cramer Snuggs - Road to Chicago
Cramer owns and operates Cascade Technologies, an IT consulting firm and managed service provider in South Carolina. He is also on secret assignment at the most comprehensive cybersecurity risk management platform, SimSpace.
Big takeaway... your stack should be always evolving.
Acronis: https://www.acronis.com/en-us/
Cascade Technologies: https://www.cascadetechusa.com/
SimSpace: https://www.simspace.com/
=====
Join us in Chicago for Techcon Unplugged: September 16-18, 2022
Tech Marketing Engine was last year's Swag Winner. Can they defend their title?
Techcon Unplugged: https://techconunplugged.com/
Use discount code ITBP75OFF and save $75 off the ticket price.
playlist_add
Sep 11, 2022
432 Send A Declination Notice, Not A Waiver
My good friend Brad helps me close out the ASCII Miami trip by reminding IT companies what they should doing, and most are not, when it comes to contracts. Bradley's presentation twice this year was decided into two parts. Both talked about where MSPs are at risk when it comes to their MSA Agreements. He covers many different areas such as declination letters vs waivers, ambiguous phrases, and why attorneys can argue the same clause both ways.
Website: https://bradleygross.com/
ASCII MSP Success Summits: https://asciievents.com/
=====
Join us in Chicago for Techcon Unplugged: September 16-18, 2022
Tech Marketing Engine was last year's Swag Winner. Can they defend their title?
Techcon Unplugged: https://techconunplugged.com/
Use discount code ITBP75OFF and save $75 off the ticket price.
=== Show Information
Web Page: https://www.itbusinesspodcast.com/
Host: Marvin Bee (marvin@itbusinesspodcast.com)
=== Support the Show
Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
Be…
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Sep 7, 2022
431 Splashtop: Now for MSPs
Splashtop wants to be your #1 remote support solution. Manage all your computers from anywhere. Or provide on-demand quick remote support and cut your costs by up to 70%
Earlier this year, Splashtop introduced Splashtop AR (Augmented Reality) that allows remote technicians to easily see and fix onsite technology issues faster. The new remote service that combines AR, audio and camera sharing.
Sign up for a demo or 7-day trial: https://www.splashtop.com/msp
=====
Florida Man Dies After Hitting Pig: https://tinyurl.com/3sevwka7
=====
Anyone headed to Dallas for the ASCII MSP Success Summit in October? Let me know so that we can meet up. If you're near Oklahoma City, let me know that too.
You're not signed up? Sign up here... https://asciievents.com/
=====
Join us in Chicago for Techcon Unplugged: September 16-18, 2022
Tech Marketing Engine was last year's Swag Winner. Can they defend their title?
Techcon Unplugged: https://techconunplugged.com/
Use discount code ITBP75OFF and…
playlist_add
Sep 5, 2022
430 Are Sports More Interesting Than Tech?
Whether you like sports or not, you should listen. Matt is a channel veteran and just recently joined Redstor. He's so new that I can't ask him anything technical. However, Redstor has been a top backup solution provider in the UK and is now making it way across the pond with purpose-built software for MSPs.
Website: https://www.redstor.com/
Channel Sports Guys Facebook Page: https://www.facebook.com/groups/516630232307524
ASCII MSP Success Summits: https://asciievents.com/
=====
Join us in Chicago for Techcon Unplugged: September 16-18, 2022
Tech Marketing Engine was last year's Swag Winner. Can they defend their title?
Techcon Unplugged: https://techconunplugged.com/
Use discount code ITBP75OFF and save $75 off the ticket price.
=== Show Information
Web Page: IT Business Podcast
Host: Marvin Bee (marvin@itbusinesspodcast.com)
=== Support the Show
Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
Become a monthly supporter: https://www.patreon.com/join/itbusinesspodca…
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Sep 5, 2022
429 Looking Ahead with Zorus
I was able to steal Ian away from the vendor booth and chat about about "net-new products" that we should be looking at with our clients.
Zorus provides best-in-class cybersecurity products to MSP partners to help them grow their business and protect their clients.
Website: https://zorustech.com/
ASCII MSP Success Summits: https://asciievents.com/
=====
Join us in Chicago for Techcon Unplugged: September 16-18, 2022
Tech Marketing Engine was last year's Swag Winner. Can they defend their title?
Techcon Unplugged: https://techconunplugged.com/
Use discount code ITBP75OFF and save $75 off the ticket price.
=== Show Information
Web Page: IT Business Podcast
Host: Marvin Bee (marvin@itbusinesspodcast.com)
=== Support the Show
Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
Become a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?
One-Time Donation: https://www.buymeacoffee.com/unclemarv
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Sep 5, 2022
428 Sometimes You Have To Let Go
Stan is the principal and founder of Fluid Designs, a full service IT services and support services firm.
This year, Stan has spoken at every ASCII event giving some key takeaways on his journey to becoming a million dollar a year business. Set boundaries and make sure your agreements are in place.
Fluid Designs: https://fluiddesigns.com/
ASCII MSP Success Summits: https://asciievents.com/
=====
Join us in Chicago for Techcon Unplugged: September 16-18, 2022
Tech Marketing Engine was last year's Swag Winner. Can they defend their title?
Techcon Unplugged: https://techconunplugged.com/
Use discount code ITBP75OFF and save $75 off the ticket price.
=== Show Information
Web Page: IT Business Podcast
Host: Marvin Bee (marvin@itbusinesspodcast.com)
=== Support the Show
Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
Become a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?
One-Time Donation: https://www.buymeacoffee.com/unclemarv
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Sep 3, 2022
427 Splashtop: Not Your Parent's Remote Support Software
Splashtop now has two programs where you can provide remote support as an MSP or a Help Desk Service with attended on-demand remote support.
If you have any of the RMM tools mentioned below, Splashtop is integrated!
* Datto
* Naverisk
* Atera
* Ninja
* Ivanti
Website: https://www.splashtop.com/
Business News Daily listed Splashtop as one of the Best Remote PC Access Software for 2022: https://tinyurl.com/2xdd4ffs
Any thoughts on Top Gun Maverick?
=====
I received a laptop to review from Refurb Connection. I hope to fire it up and use it this weekend, then give them a review next week. Has anyone ever purchase from them before?
Website: https://refurbconnection.com/
=====
Anyone headed to Dallas for the ASCII MSP Success Summit in October? Let me know so that we can meet up. If you're near Oklahoma City, let me know that too.
You're not signed up? Sign up here... https://asciievents.com/
=====
Florida Man Solicits Prostitute During Honeymoon: https://tinyurl.com/a…
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Sep 2, 2022
426 ConnectWise Shows Me Some Love
In this episode I get caught with with Sean, who describes the MDF initiative that ConnectWise has invested in the partner program. I sidetrack Sean with this question - What's the main problem for MSPs right now?
And...oops, this did not published before Tuesday's Battle Royale.
Website: https://www.connectwise.com/
=====
Podcast I referenced about having processes for customers they don't have, The Sweaty Startup: https://sweatystartup.com/
=====
Join me in Chicago for Techcon Unplugged: September 16-18, 2022
Tech Marketing Engine was last year's Swag Winner. Can they defend their title?
Techcon Unplugged: https://techconunplugged.com/
Use discount code ITBP75OFF and save $75 off the ticket price.
playlist_add
Aug 31, 2022
425 Happy Anniversary To Me
My 20 Year Anniversary Video on The Facebook: https://tinyurl.com/r4enxpxv
=====
Other stuff discussed tonight:
: My time at the ASCII conference in Miami.
: My client that had water in the server room
: Malwarebytes Toolset,
=====
I received a laptop to review from Refurb Connection. I hope to fire it up and use it this weekend, then give them a review next week. Has anyone ever purchase from them before?
Website: https://refurbconnection.com/
=====
Anyone headed to Dallas for the ASCII MSP Success Summit in October? Let me know so that we can meet up. If you're near Oklahoma City, let me know that too.
You're not signed up? Sign up here... https://asciievents.com/
=====
Florida Man Solicits Prostitute During Honeymoon: https://tinyurl.com/ac87dbwa
=====
Join us in Chicago for Techcon Unplugged: September 16-18, 2022
Tech Marketing Engine was last year's Swag Winner. Can they defend their title?
Techcon Unplugged: https://techconunplugged.com/
Use discount code ITBP7…
playlist_add
Aug 30, 2022
424 ASCII Live with Carbon Systems
Carbon Systems provides servers and workstations built for small business. They only work with partners and provide a simple way for IT pros to buy, provision and support business-ready hardware.
=====
Website: https://www.carbonsys.com/
=====
Join me in Chicago for Techcon Unplugged: September 16-18, 2022
Tech Marketing Engine was last year's Swag Winner. Can they defend their title?
Techcon Unplugged: https://techconunplugged.com/
Use discount code ITBP75OFF and save $75 off the ticket price.
playlist_add
Aug 29, 2022
423 ASCII Live - CyberGuard360 is Hot in Miami!
New friend Al and I talk about insurance companies and how they are changing the cybersecurity market.
Be sure to look at your cybersecurity insurance - check the declarations page.
CyberGuard360 is a cybersecurity company that designs and builds cybersecurity platforms and products built by MSPs for MSPs.
=====
Website: https://cyberguard360.com/
=====
Join me in Chicago for Techcon Unplugged: September 16-18, 2022
Tech Marketing Engine was last year's Swag Winner. Can they defend their title?
Techcon Unplugged: https://techconunplugged.com/
Use discount code ITBP75OFF and save $75 off the ticket price.
playlist_add
Aug 25, 2022
422 Vendor vs Vendor - The Battle Royale
ConnectWise's PitchIT and Channel Program's Channel Pitch are teaming up on August 30th and September 1st for an exclusive 2-round event: The Battle Royale - Channel Edition
Register to watch and vote! https://tinyurl.com/4hdds5m6
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Aug 25, 2022
421 ASCII Success Summit - Welcome to Miami
Alan and I start off a series of onsite interviews with CEOs, Vendors and Tech Friends at ASCII's 2022 MSP Success Summit in Miami, Florida.
ASCII recently started a virtual peer group called Spark. Spark will be a part of ASCII Insider, where members have deeper interaction with peers to challenge their business to grow and stand out in the market.
=====
Apply to be a part of ASCII Spark: https://tinyurl.com/bn7vthxh
- Or contact Trevor at 800-394-2724, trevor@ascii.com
Find the closest ASCII Success Summit near you: https://asciievents.com/
=====
Join us in Chicago for Techcon Unplugged: September 16-18, 2022
Tech Marketing Engine was last year's Swag Winner. Can they defend their title?
Techcon Unplugged: https://techconunplugged.com/
Use discount code ITBP75OFF and save $75 off the ticket price.
playlist_add
Aug 22, 2022
420 Save Time, Make Money, Automate Your Business
Khadirah is a Systems Implementation Engineer that helps business owners learn how to scale with systems, automation and outsourcing. She shows you how to leverage automation tools to save hours of time each week.
My next step... to see if Khadirah can help me leverage Zapier. Join us for the Live Show on September 21 to see how I did.
===== Khadirah's Links
Website: https://succeedingwithsystems.com/
Facebook Group: https://www.facebook.com/groups/servicetimefreedom
LinkedIn: https://www.linkedin.com/in/khadirah/
=====
Join us in Chicago for Techcon Unplugged: September 16-18, 2022
Tech Marketing Engine was last year's Swag Winner. Can they defend their title?
Techcon Unplugged: https://techconunplugged.com/
Use discount code ITBP75OFF and save $75 off the ticket price.
playlist_add
Aug 17, 2022
419 Summer Tech Series: Buen Camino
Every business owner needs some time away. Six weeks is a long time to walk away, but Tom did it. He was able to leave his business in a place where it could function completely without him. Imagine trying to create an SOP (Standard Operating Procedure) Manual for yourself. Tom had to do that in two months. Of course we talked about the business side of being away, but we also discussed the personal side. Re-focus, Re-energize, Re-entry...
===== Tom's Links
My Camino Podcast 1: https://tinyurl.com/bdfasye - Tom shares his motivation and planning before the Camino
My Camino Podcast 2: https://tinyurl.com/bdfasye - After his return from the Camino
Tom's Blog: https://tinyurl.com/4huc46j4 - Follow Tom's virtual journey
Learn about the Camino: https://tinyurl.com/2862tpdr
The Way: https://tinyurl.com/3r8y3e7s - The movie that helped provide inspiration
=====
Join us in Chicago for Techcon Unplugged: September 16-18, 2022
Tech Marketing Engine was last year's Swag Winner. Can they…
playlist_add
Aug 13, 2022
418 Tech Marketing Engine - Road to Chicago
Get a clean and professional website for your IT business. Tech Marketing Engine has a complete toolbox to help with your organic online marketing as well.
Website: https://www.techmarketingengine.com/
=====
Join us in Chicago for Techcon Unplugged: September 16-18, 2022
Tech Marketing Engine was last year's Swag Winner. Can they defend their title?
Techcon Unplugged: https://techconunplugged.com/
Use discount code ITBP75OFF and save $75 off the ticket price.
playlist_add
Aug 13, 2022
417 On the Road with Dark Cubed
Dark Cubed provides automated threat detection and blocking for your clients.
Dark Cubed: https://darkcubed.com/
Schedule a demo here: https://darkcubed.com/schedule-a-demo-2
Bigfoot Festival: https://hockinghillsbigfoot.com/
=====
Matt Lee's Beard Challenge: https://cybermattlee.com/shave-that-beard
Donate here – https://go.cybermattlee.com/gofundme
=====
Join us in Chicago for Techcon Unplugged: September 16-18, 2022
Techcon Unplugged: https://techconunplugged.com/
Use discount code ITBP75OFF and save $75 off the ticket price.
playlist_add
Aug 10, 2022
416 Network Monitoring for MSPs
It's been two years since JB Fowler has been on the show. There have been a lot of new features and integrations added, making Domotz a force in the channel for MSPs.
Some of the new features:
* Updated and Customizable Monitoring Dashboards
* Search for endpoints across ALL of your sites
* Pre-configured SNMP Sensors
* More integrations... now more than 120 hardware and software integrations
===== Links
Domotz Website: https://www.domotz.com/
Domotz Github Community: https://github.com/domotz
Techcon Unplugged: https://techconunplugged.com/
Use discount code ITBP75OFF and save $75 off the ticket price.
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Aug 6, 2022
415 Techcon Unplugged Preview with Matt Lee
Pay attention to Matt's "two sentence response" about his upcoming session at this year's event.
We also have a nice chat on cybersecurity and insurance. Do you know anyone else in the industry that gets this excited about actuarial data? And finally, someone explains the MSP world with a great sports analogy.
Hockey stick vs. Asymptote?
Techcon Unplugged: https://techconunplugged.com/
Use discount code ITBP75OFF and save $75 off the ticket price.
playlist_add
Jul 27, 2022
414 Summer Tech Series: Texas Style
Local Circuit is a Denton, Texas-based managed service provider specializing in small business technology management and security.
Some items in their stack include Cisco Meraki, Unify, Cylance, Mail Protector, Solutions Granted, Synology, Synchro and Pax8.
Check out the post-show on YouTube as they share some of their work with municipalities and local police departments.
=== In the News
Apple will no longer help you setup a dial-up modem on your Mac: https://tinyurl.com/cxm8ndwt
Florida Man accused of stealing over 100 bronze vases from cemetery: https://tinyurl.com/fwn5fudz
=== Last Weeks Show: 413 Stand Your Ground
=== Techcon Unplugged: https://techconunplugged.com/
Use discount code ITBP75OFF and save $75 off the ticket price.
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Jul 20, 2022
413 Stand Your Ground
Little Meta Sues Big Meta: https://tinyurl.com/3ubxb2eb
Florida Man Sued for Using Umbrella at the Beach: https://tinyurl.com/2smtmcw4
=== Links from last weeks show: 412 Document How Things Get Done | IT Business Podcast
Website: https://www.sweetprocess.com/unclemarv
LinkedIn: https://www.linkedin.com/company/sweetprocess/
=== Other links for items mentioned in this show
Techcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price.
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Jul 18, 2022
412 Document How Things Get Done
Guest Owen McGab Enahwo explains how documenting all those repetitive tasks can free up your time, reduce errors and re-dos. Getting them out of your head and documented gives your business the systemization it needs to scale and grow.
Stop doing everything yourself. If you have to do it twice, document it!
Website: https://www.sweetprocess.com/unclemarv
LinkedIn: https://www.linkedin.com/company/sweetprocess/
=== Other links for items mentioned in this show
Techcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price.
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Jul 13, 2022
411 Estimate vs Job Quote vs Statement of Work
In some cases, it means a great deal how you word your proposal to a client. Calling your proposal an estimate, job quote or statement of work (SOW) can mean different things to the client, and to the law.
* As estimate is a "guestimate" or an approximation. Estimates are flexible and in most cases, negotiable.
* A quote provides your client with an exact price for the job or project. Quotes are exact, and in some cases, more legally binding than an estimate.
* A Statement of Work seeks to define liabilities, responsibilities and work agreements between two parties. It allows you to manage expectations and add a layer of detail about what the project will and will not cover.
Freshbooks - Quote vs Estimate
Your Traderbase - Estimate vs Quote
Bradley Gross does a much better job of explaining these than I do. Check out two of his podcasts on this topic.
Technology Bradcast 41 - Quotes: How Long? How Detailed? How Terrifying!
Technology Bradcast 21 - Quote vs Proposal vs SOW:…
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Jul 6, 2022
410 Customer Red Flags... And I'm Not An Attorney
I recently gave a client their second strike. One more and we are done. Here's a short list of my customer red flags:
* The client is rude and abusive
* The client doesn't support your worth: always tries to talk me down on price or doesn't have time to meet with me regarding big decisions. If they don't have time for me, I don't have time for them.
* The client slow pays.
* The percentages are off. A client that pays 10% of my revenue but demands more than 50% of my time. It's time to go
Law Office of Bradley Gross – Business Technology Law
The Technology Bradcast (podbean.com)
Jacksonville man arrested after police say he killed neighbor’s pet rooster – Action News Jax
=== Other links for items mentioned in this show
Techcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price.
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Jun 29, 2022
409 Don't Check Or Test Your Backups
In response to the show title being terrible advice. Here is some real things to put on your backup checklist.
* Get Email Notifications: Whether you get them or your clients get them, you should choose to get documentation where a backup is successful or fails.
* Check the Email: If you get the emails, someone should read them. Or at the very least, make Sure it doesn't go to the spam folder.
* Test the backups: Just because you can see the file doesn't mean you can recover the file.
* Don't ignore warnings: If you've read this far... send me an email and let me know what we left out.
Magnus Box Website
Florida Man Robs Victim Who Wouldn't Buy Him Wendy's Chicken Nuggets
=== Other links for items mentioned in this show
Techcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price.
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Jun 28, 2022
408 Everything As a Service
When Jay McBain speaks, people listen! As Chief Analyst at Canalys, Jay continues his legendary thought leadership at the world's leading analyst firm with a true focus on channels, partnerships, alliances and ecosystems.
We only touched on a few of his predictions:
* 76% of CEOs think current business model will be unrecognizable
* The world shifts to subscription and consumption models
* Distributor disruption continues
* 72% of US tech workers are considering quitting
Listen to the full list of Jay's Channel Predictions For 2022 on the Channel Journeys Podcast with Rob Spee
Follow Jay on Linkedin
Check out A Few thoughts on Jay's personal website.
=== Other links for items mentioned in this show
Techcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price.
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Jun 22, 2022
407 I bought a Mac
If you ever have connection issues with a device, use Domotz to check for any packet loss and see the historical ping range. It helped me pinpoint a cable issue that we that was a firewall issue. Whew!
Get a Domotz box from Amazon.
I installed Uplevel's Secure Remote Gateway at my house over the weekend. It was much easier than I thought it would be and should be a pretty good option in you have client's with remote workers that need a good connection from their home. My next goal is to reconnect the Uplevel Gateway at my office and test the VPN connection. Stay tuned.
=== Other links for items mentioned in this show
Techcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price.
Largest python ever found in Florida!
"Florida Man" fighting off a gator with a frying pan - FAKE!
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Jun 15, 2022
406 Synology RT2600ac Router Review (Sort of)
Other reviews have claimed that the RT2600 is one of the fastest Wi-Fi routers on the market. My quick review puts the Synology router up against two access points: the Ruckus R710 and an Engenius EWS377APv3. It's not very scientific, but it works for me to quickly access how a wireless access point works here in south Florida.
=== Links for items mentioned in this show
Synology RT2600ac 4x4 Gigabit Wi-Fi Router
Techcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price.
Sign up for a 100% complimentary Platinum Conference Pass to Cannatech and MSP Expo in Fort Lauderdale, June 21-24, 2022.
* Site: https://www.cannatechexpo.com/
* Complimentary Code: CANNATECH100
Alligator Lunges at Man at Florida Park
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Jun 1, 2022
405 Phishing Training & Simulation For Your MSP Clients
As managed service providers (MSPs), we know what phishing is. We know that we should be helping our clients get the proper training to prevent a successful phishing attack. Phin Security helps us get past the challenge of training and make training easier and more pleasant for our clients.
=== Links for items mentioned in this show
Phin Security Website: Channel Only Security Awareness & Phishing Simulation
Contact Connor: Email, Twitter, LinkedIn
Florida Man killed in possible alligator attack while searching lake for frisbees
Techcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price.
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May 26, 2022
404 Florida Men Unite! with John Dubinsky
Ever wonder how Amazon determines when you get your packages? Do you want to get Amazon bucks added to your account simply by changing the days of your delivery? John shares his behind the scenes tips as an Amazon delivery driver.
Oh... and make sure the numbers on your house are legible!
=== Links for items mentioned in this show
Amazon Rewards Chase Visa Card: Endorsed by Paco Lebron
smile.amazon.com: Amazon will donate to your favorite charity with purchases done using this link.
Techcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price.
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May 18, 2022
403 Network Discovery Tips with Domotz and EtherScope nXG
This episode expands on what I mentioned last episode where I helped a fellow MSP with a network discovery audit. I used both the NetAlly EtherScope nXG and a Domotz box to scan the network. We do a deep dive into my audit and what I provided my client afterwards.
For prospects, you can assure them that you won't need a password to "see" their network.
With the EtherScope you can do all this in just a few minutes:
* Scan up to 1024 IP Addresses
* Determine Device Types
* See both wired and wireless networks
* Use SNMP to look inside routers and managed switches
* Looks are what devices are connected to what switch
* Identify ports with errors
* Find bad subnet masks
=== Links for items mentioned in this show
Techcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price.
Netally EtherScope nXG: The tool that I used to run the network discovery audit for my friend.
* Purchase yours here: https://amzn.to/3N7lxmf
Domotz: I also used a Domotz box t…
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May 11, 2022
402: A Positive Florida Man Story
How do you bill a client when they ask you to be available all day, but then you only are onsite with them for a few hours?
I explain how I used the Netally Etherscope nXG to help another MSP with a network discovery audit.
Please give me your advice for running a virtual server and file server on the same Synology NAS. I also want to mix solid state and NAS drives for each storage pool. Please let me know what you've done. Let me know by using the Message App on the website or using the Contact Us page on the IT Business Podcast website.
=== Links for items mentioned in this show
Techcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price.
Netally EtherScope nXG: The tool that I used to run the network discovery audit for my friend.
* Purchase yours here: https://amzn.to/3N7lxmf
Domotz: I also used a Domotz box to scan the network for endpoints.
* Purchase yours here: https://amzn.to/39fv63R
Florida Man Lands Plane After Pilot Falls Unconscious
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May 4, 2022
401: Recycling for MSPs and IT professionals
If you don't have a local recycler, give MSP Disposal a try. They offer pickup just about anywhere in the lower 48 states and make it easy with the new FedEx Freight Box Program. Just like a moving pod, you get a box delivered to you, pack it then arrange for pickup at your leisure.
For reference, MSP Disposal works with Kaseya, Broadcam and hundreds of MSPs. They also supply "rage rooms" with inventory. What is a smash room you ask? In simple terms, it's a place where you can go and break sh!t.
=== Links for items mentioned in this show
Techcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price.
MSP Disposal Website
FedEx Freight Box Program
The Smash it House
Florida Man crashes $706,000 Ford GT into palm tree
Florida Man kills another homeless man over masturbation dispute
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Apr 28, 2022
400: Side Hustle Entrepreneurship - Akarsh Vinod
Akarsh shares his journey that was inspired in 2017 and has finally resulted in his speakers being produced and ready for shipment this year. A major difference in bringing a consumer hardware item to market is the amount of work that goes into creating the concept, coming up with a prototype, and approaching the big boy manufacturers to help produce it.
Some of Akarsh's tips to getting started include:
* Learning to de-risk
* You don't have to commit all-in to scale
* Learn the language and know the space
* Earn trust
Want to contact Akarsh? Email him at akarsh@dioconnect.com.
=== Links for items mentioned in this show
Order your Dio Node: Get 17% off now, then 35% off future purchases by getting in early.
Dio Node Website
Techcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price.
Florida Man claims being Jesus, then kisses a minor in gym locker room
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Apr 27, 2022
399: Uncle Marv Live, April 2022
We start with the joy of a client visit where we brought in a cable tech to help cleanup a server closet and move about 30 cables from one side of the room to another. Ugh!
The show received email from Tom and Diana asking about Synology. Tom wanted to know if Synology could be monitored through N-Able RMM and Diana wanted to hear about Synology features to replace an on-premise server.
Looks like I got spammed by Podstatus, a website that monitors reviews and rankings of podcasts.
The next podcast will feature Dio, the easiest and most affordable way to have audio throughout your home.
=== Links for items mentioned in this show
Techcon Unplugged: Use discount code ITBP75OFF and save $75 off the ticket price.
NetAlly EtherScope nXG Portable Network Kit:
Synology Active Insight
Podstatus
Florida Sheriff Encourages Homeowners to Shoot Intruders
Dio Node
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Apr 20, 2022
398: Know Where You're Going
Uncle Marv's IT Business Podcast - Presented by NetAlly
=== Mentioned in this show
PitchIT: Join the PitchIT Accelerator Program to share your innovation that solves a need in cyber security, finance, or another practice area.
Modes Theory Assessment: The Mode Mindset combines how you define success, manage your service delivery offerings, lead your teams, build systems and develop partnerships.
Techutainment: a word I made up to describe the podcast experience.
Synology: Yes, I am using them. There will be a Synology Podcast Series coming in May. Stay tuned.
Techcon Unplugged: Join me for the 2022 Annual Conference this September in Chicago hosted by techs for techs.
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Apr 13, 2022
397: Nerds Talk Nerdio
Uncle Marv's IT Business Podcast - Presented by NetAlly
=== Mentioned in this show
Nerdio: Ron is currently moving two clients to AWS using Nerdio.
Synology: We talked about using Synology boxes as file servers and backup appliances. Snapshot Replication and Hyber Backup have been our applications of choice. I brought up using the Synology Directory Server package to setup domain services for a client.
Techcon Unplugged: Join me for the 2022 Annual Conference this September in Chicago hosted by techs for techs.
=== In the news...
Florida Man sentenced for nationwide tax fraud scheme
Florida Man impersonates police office for discount at Wendy's
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Apr 12, 2022
396: Datto, Kaseya and the Million Dollar MSP
Uncle Marv's IT Business Podcast - Presented by NetAlly
In this podcast, Stan shares some of his tips and philosophies to reaching his goals.
* Sell product to get service; service makes the most money
* Bill based on value, not hours.
* Invest in processes and standardization to work smarter, not harder.
* It takes the same amount of energy to go after big clients as it does to go after smaller clients. Go after the big ones.
=== Mentioned in this show
Kaseya to acquire Datto for $6.2 billion
ASCII '22 MSP Success Summits: You can see Stanley live this summer at the ASCII events. Hear first hand how he grew his business to over $1 million in sales for the last two years as a Solopreneur.
QuoteWerks: Stan uses this as his quoting tool.
Techcon Unplugged: Join me for the 2022 Annual Conference this September in Chicago hosted by techs for techs.
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Apr 6, 2022
395: I Can't Ping the Copier... Please Advise
=== Mentioned in this show
Techcon Unplugged: Join me for the 2022 Annual Conference this September in Chicago hosted by techs for techs.
NetGuard Plus - Cyber Liability: Find the different application and renewal forms
The majority of this episode focused on the NetGuard Plus Application that businesses are now getting when they apply for or try to renew their cyber insurance.
Intermedia: Our preferred VoIP provider, a full cloud communications provider.
=== Other links for this episode
Law Offices of Bradly Gross: The technology lawyer for managed service providers (MSPs) and value added retailers (VARs).
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Mar 30, 2022
394: Uncle Marv Live - March 2022
=== Notes from the show
Techcon Unplugged: Join me for the 2022 Annual Conference this September in Chicago hosted by techs for techs.
NetGuard Plus - Cyber Liability: The majority of this episode focused on the NetGuard Plus Application that businesses are now getting when they apply for or try to renew their cyber insurance. The form I referenced is available here... it's the first one in the list.
PortableApps.com Platform: It looks like I'm behind on my version of this software. I started using this as a respository tool for all my portable apps to keep them in one place.
=== Other links for this episode
Space Force - Netflix - John Malkovich - Dr. Adrian Mallard - "F*uck Microsoft"
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Mar 23, 2022
393: Vendors... Gotta Love 'Em
=== Notes from the show
IT Glue: IT documentation
N-Able: My RMM program. Other products include EDR, DNS Filtering, Passportal and more.
Solutions Granted: I use them for firewall monitoring. They also offer SOC as a service and other services.
=== Other links for this episode
WizTree: The fastest disk space analyzer that I have found. Faster than TreeSize!
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Mar 9, 2022
392: I quit... now what?
=== Notes from the show
* Can you run a business?
* Know your numbers
* Choose your "hard"
** After the podcast, Dawn mentioned that she should have mentioned Western Governors University. WGU is an online university that focuses on competency-based education that allows you to work at your own pace. You are measured on skills and learning, not time in a classroom.
Dawn Sizer is the C.E.O. at 3rd Element Consulting, a WBENC Certified, Woman Owned Managed IT Service Provider
=== Links for this episode
Simple Numbers, Straight Talk, Big Profits!: A great book to understanding your business numbers.
IT Nation: The must attend cybersecurity conference for MSPs
Man crushed by bulldozer at Florida landfill
Florida Woman Crashes into Florida Trooper
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Mar 8, 2022
391: Shanna Utgard, First!
Shanna Utgard is the Success manger at Defendify. Defendify is an easy-to-use, all-in-one platform that makes managing cybersecurity simple. It streamlines cybersecurity assessments, testing, policies and training in one consolidated and cost effective solution.
You'll want to hear the answer to my question at the 30:12 mark... "what is the biggest thing lacking among MSPs?"
If you want to hear more about Defendify, check out Episode 381: $2 Million Cyber Security Education.
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Mar 2, 2022
390: Fiduciary Duty, The New Legal Threat to MSPs?
Brad's last two podcast episodes caught my attention. So I reached out to him to clarify what fiduciary duty means and why attorneys may be using it to sue us.
Some quick points:
* Everyone signs a Master Agreement
* Don't hide your agreement
* You may want to stop calling yourself a "Trusted Advisor"
We also answered a question from the chat asking how to handle a tech that leaves your business and undercuts you to take your clients.
=== Links for this Episode
Guest: Bradley Gross, Law Office of Bradley Gross PA
Brad's Podcast: The Technology Bradcast
Episode 36. Avoiding the Biggest Legal Threat to MSPs
Episode 37. Lost in Translation: How Good Agreements Can Go Bad
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Mar 1, 2022
389: We Now Resume Our Regular Programming
We share some recent customer stories that you might find enjoyable. A customer "forgets" to tell Matt that they've moved two of their three offices.
On a personal note - Mom is still doing well. She is on her third week of chemo and dialysis and should get an update on her prognosis next week.
=== Mentioned in this Episode
Worktime Employee Monitoring & Service: https://tinyurl.com/377rrmp5.
This is a fairly simple cloud-based solution that tracks employee time and productivity. It tracks active and idles times for both in-office and remote users.
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Jan 26, 2022
388: Life Is Too Short
The Podnutz Pro Podcast is now Uncle Marv's IT Business Podcast.
===== Mentioned in this podcast
Light Chain Multiple Myeloma: https://tinyurl.com/43n9u9aw
Microsoft updates cause DC boot loop: https://tinyurl.com/jwapp8x3
===== Florida Man
Florida Man charged with human smuggling: https://tinyurl.com/4k955w2b
Florida Man arrested at Waffle House because of bacon: https://tinyurl.com/9rc9mcw3
Florida Man first off bear to save dogs: https://youtu.be/suG6qLZI3HY
Florida Man reunited with dog 7 hours after tornado: https://tinyurl.com/bvvt2wpu
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Jan 17, 2022
387: State of the Podcast
Please join us as we answer questions regarding personal and family issues affecting the podcast since January 7.
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Jan 5, 2022
386: Ray Orsini with OIT, LLC
Website: https://oit.co/partners/
OIT, LLC specializes in telecommunications and distributed networking. OITVOIP has strong channel and white label programs offering best-in-class features, phenomenal responsiveness and a team that stands ready to help you succeed.
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Dec 29, 2021
385: Introducing the IT Business Podcast
The Podnutz Pro Podcast is now Uncle Marv's IT Business Podcast.
My goal with the podcast is the same... to help everyone run their IT business better, smarter and faster. If you're a System Admin working for small business, the hope is to help you know your network and give the best support as you can.
See below for all the relevant changes for the website and social media links. then be sure to find and follow the show in your favorite pod catcher.
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Dec 22, 2021
Podnutz Pro #384: 2021 Holiday Podcast
Guests: Jason & Rachel Miller (Unbound Digital) – Dawn Sizer (3rd Element Consulting) – Chad Kempt (Fast Computers) – Diana Giles (Skyline IT Management) – Mike Pennachi (Network Protocol Specialists) – Lisa Hendrickson (Call That Girl) – Jim Collison (Gallup) – Matt Forman (Local Circuit)
The Negroni Cocktatil: https://www.liquor.com/recipes/negroni/
======= Sponsors & Affiliates:
Presenting Sponsor – NetAlly: https://www.netally.com/
Live Video Sponsor – Computers Done Right: https://computersdoneright.com/
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Bee (marvin@podnutz.com)
ITunes: https://itunes.apple.com/us/podcast/podnutz-pro/id404500656?mt=2#
RSS: http://feeds.feedburner.com/podnutzpro
======= Support the Show
Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
Patreon: https://www.patreon.com/podnutzpro
Donate using PayPal: https://www.paypal.com/donate?hosted_button_id=VJNEJWGK3JAXJ
Buy Me a Coffee: https://www.buymeacoff…
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Dec 15, 2021
Podnutz Pro #383: Streamline For Success with Cramer Snuggs
Guest: Cramer Snuggs, Cascade Technologies
What does it take to provide work class Disaster Recovery and Cyber Protection Solutions? We talk about streamlining your stack and making the right transitions in your business. Cramer has grown his IT Consulting company in an MSP beast, serving customers in 9 states across the US, as well as customers in Latin America. Now he’s on a journey to grow from MSP to MSSP.
Website: https://www.cascadetechusa.com/
Instagram: https://www.instagram.com/cascadetechusa/
Florida Woman Drives Drunk on Golf Course: https://tinyurl.com/4mab2tnf
======= Sponsors & Affiliates:
Presenting Sponsor – NetAlly: https://www.netally.com/
Live Video Sponsor – Computers Done Right: https://computersdoneright.com/
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Bee (marvin@podnutz.com)
ITunes: https://itunes.apple.com/us/podcast/podnutz-pro/id404500656?mt=2#
RSS: http://feeds.feedburner.com/podnutzpro
======= Support the Show
Uncl…
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Dec 13, 2021
Podnutz Pro #382: Pricing, Billing and More with Gradient MSP
Guest: Colin Knox.
Colin is back with his third business launch, seeking to help IT service providers ease and automate monthly billing tasks. Billable from Gradient MSP is the easiest way to reconcile MSP billing.
Website: https://www.meetgradient.com/
======= Sponsors & Affiliates:
Presenting Sponsor – NetAlly: https://www.netally.com/
Live Video Sponsor – Computers Done Right: https://computersdoneright.com/
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Bee (marvin@podnutz.com)
ITunes: https://itunes.apple.com/us/podcast/podnutz-pro/id404500656?mt=2#
RSS: http://feeds.feedburner.com/podnutzpro
======= Support the Show
Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
Patreon: https://www.patreon.com/podnutzpro
Donate using PayPal: https://www.paypal.com/donate?hosted_button_id=VJNEJWGK3JAXJ
Buy Me a Coffee: https://www.buymeacoffee.com/unclemarv
Eric Arduini GoFundMe – https://www.gofundme.com/f/help-eric-arduini-and-family
Uncle Marv a…
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Dec 8, 2021
Podnutz Pro #381: $2 Million Cyber Security Education
Guests: Shanna Utgard and Glen Capen, Success Managers at Defendify.
What scares you about cyber security? How about wiring $2.1 million to a cyber attacker? Learn how not to do that… and how to educate your clients.
Website: https://www.defendify.com/
Remote Workforce Cybersecurity Checklist: https://mailchi.mp/2af7303545eb/wfh-checklist
Florida Man: Dog Riding Monkeys Shut Protested at the Broward County Fair: https://tinyurl.com/yzj5xpdt
Florida Man: Pony Ride Kicked out of Broward County Fair: https://tinyurl.com/4bswsvez
Florida Man: Fair Ground Shooting Strikes 91-Year Old in Nearby Assisted Living Facility: https://tinyurl.com/mryxdxzs
Florida Man: Broward County Fair Sues… Broward County Fair: https://tinyurl.com/yckvc588
Mainer Man: The North Pond Hermit: https://tinyurl.com/2p8ma684
Mainer Man: Drive-By Bombing via Lawn Mower: https://tinyurl.com/5dpp2774
======= Sponsors & Affiliates:
Presenting Sponsor – NetAlly: https://www.netally.com/
Live Video Sponsor…
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Dec 1, 2021
Podnutz Pro #380: Best Practices: Firewall Auditing & Compliance
Insurance companies and others are forcing our clients to upgrade and audit their security. What is your firewall security checklist? How do you audit your firewall?
I ask Michael Crean these questions and more…
Website: https://solutionsgranted.com/ – Become a Partner
======= Sponsors & Affiliates:
Presenting Sponsor – NetAlly: https://www.netally.com/
Live Video Sponsor – Computers Done Right: https://computersdoneright.com/
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Bee (marvin@podnutz.com)
ITunes: https://itunes.apple.com/us/podcast/podnutz-pro/id404500656?mt=2#
RSS: http://feeds.feedburner.com/podnutzpro
======= Support the Show
Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
Patreon: https://www.patreon.com/podnutzpro
Donate using PayPal: https://www.paypal.com/donate?hosted_button_id=VJNEJWGK3JAXJ
Buy Me a Coffee: https://www.buymeacoffee.com/unclemarv
Eric Arduini GoFundMe – https://www.gofundme.com/f/help-eric-arduini-and-…
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Nov 29, 2021
Podnutz Pro #379: Growing a Large MSP, with James Fair
Executech is an award-winning, outsourced IT services provider. How did they get that way? White Glove Service where they place people first and do the right thing… no matter what. James is the Senior Vice President of Technical Operations. In this episode, I chat with James about what has made Executech the one of the largest MSP companies in the West.
Website: https://www.executech.com/
======= Sponsors & Affilitates:
Presenting Sponsor – NetAlly: https://www.netally.com/
Live Video Sponsor – Computers Done Right: https://computersdoneright.com/
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Bee (marvin@podnutz.com)
ITunes: https://itunes.apple.com/us/podcast/podnutz-pro/id404500656?mt=2#
RSS: http://feeds.feedburner.com/podnutzpro
======= Support the Show
Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
Patreon: https://www.patreon.com/podnutzpro
Donate using PayPal: https://www.paypal.com/donate?hosted_button_id=VJNEJWGK3JAXJ
Buy Me a Cof…
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Nov 23, 2021
Podnutz Pro #378: Black Friday Preview
2 Blacks Guys – 1 Black Friday You can already shop Black Friday Deals… Eric Pinto and I will chat about some of the best sales for you.
Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
Amazon Early Black Friday Deals: https://amzn.to/3oRetjo
NEXPOW Portable Power Station: https://amzn.to/3l1yDGa
EcoFlow RIVER Portable Power Station: https://amzn.to/3nJSNpN
Roku Streambar: https://amzn.to/3oLHWLu
YETI Roadie 24 Cooler: https://amzn.to/3DLVxsA
Netgear Orbi Whole Home WiFi 6 System: https://amzn.to/32iUVwu
======= Other items mentioned
Black Friday: https://blackfriday.com/
Last Pass Black Friday Sale: https://tinyurl.com/4buxx8n3
RYOBI LINK Modular Storage System: https://tinyurl.com/wt2e3nbk
News: Amazon and Apple hit with multi-million dollar fine: https://tinyurl.com/3xejbd4m
======= Sponsors & Affilitates:
Presenting Sponsor – NetAlly: https://www.netally.com/
Live Video Sponsor – Computers Done Right: https://computersdoneright.com/
Domotz Box: https://a…
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Nov 22, 2021
Podnutz Pro #377: Introducing the Channel Program
Matt Solomon and Kevin Lancaster join the show and introduce the Channel Program. Channel Program is a video-enabled collaborative platform designed to bring the entire channel community together. There are three current components, Channel Pitch, Channel Explorer and Channel Cash.
Website: https://channelprogram.com/
Channel Pitch is a live-stream and on-demand showcase combined into one cohesive digital springboard that promises exponential visibility to vendors and clear curation for Channel Partners. None of the fluff, all of the value.
Channel Explorer is the industry’s first, truly innovative video and social-first collaboration platform. We have achieved true innovation for online video sharing and a social media dynamic, thoughtfully tailored directory of the most effective players in the channel.
Channel Cash is an industry first, ridiculously easy to use Marketing Development Fund (MDF) program that is completely vendor independent. Channel Cash is simple and has no com…
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Nov 17, 2021
Podnutz Pro #376: Scott Sanders, IT Business Owners Group
Guest: Scott Sanders run the IT Business Owners Group, a unique community that connects business owners, technicians and vendors.
ITBOG Facebook Group: https://www.facebook.com/groups/ITBusinessOwnersGroup
ITBOG Website: https://itbog.org/
Pay with Crypto and get 20% off at Newegg on Black Friday: https://tinyurl.com/58try46b
Florida Man Humps Dog: https://tinyurl.com/4wjdp57e
======= Sponsors & Affilitates:
Presenting Sponsor – NetAlly: https://www.netally.com/
Live Video Sponsor – Computers Done Right: https://computersdoneright.com/
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Bee (marvin@podnutz.com)
ITunes: https://itunes.apple.com/us/podcast/podnutz-pro/id404500656?mt=2#
RSS: http://feeds.feedburner.com/podnutzpro
======= Support the Show
Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
Patreon: https://www.patreon.com/podnutzpro
Donate using PayPal: https://www.paypal.com/donate?hosted_button_id=VJNEJWGK3JAXJ
Buy Me a Coffee: https:…
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Nov 16, 2021
Podnutz Pro #375: Best of the Best? Eric Pinto
Eric Pinto joins me live from the ASCII Success Summit in Orlando Florida. Eric is the Senior Director of Channel & Product Strategy at SocSoter.
Website: https://www.socsoter.com/
The last ASCII Success Summit of the year in December 8 & 9, 2021: https://asciievents.com/
======= Sponsors & Affilitates:
Presenting Sponsor – NetAlly: https://www.netally.com/
Live Video Sponsor – Computers Done Right: https://computersdoneright.com/
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Bee (marvin@podnutz.com)
ITunes: https://itunes.apple.com/us/podcast/podnutz-pro/id404500656?mt=2#
RSS: http://feeds.feedburner.com/podnutzpro
======= Support the Show
Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
Patreon: https://www.patreon.com/podnutzpro
Donate using PayPal: https://www.paypal.com/donate?hosted_button_id=VJNEJWGK3JAXJ
Buy Me a Coffee: https://www.buymeacoffee.com/unclemarv
Eric Arduini GoFundMe – https://www.gofundme.com/f/help-eric-arduini-and-…
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Nov 14, 2021
Podnutz Pro #374: Say Hello to Jessie Devine
Jessie Devine joins me live from the ASCII Success Summit in Orlando Florida. Jessie is the Director of Channel Development at The ASCII Group.
The last ASCII Success Summit of the year in December 8 & 9, 2021: https://asciievents.com/
======= Sponsors & Affilitates:
Presenting Sponsor – NetAlly: https://www.netally.com/
Live Video Sponsor – Computers Done Right: https://computersdoneright.com/
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Bee (marvin@podnutz.com)
ITunes: https://itunes.apple.com/us/podcast/podnutz-pro/id404500656?mt=2#
RSS: http://feeds.feedburner.com/podnutzpro
======= Support the Show
Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
Patreon: https://www.patreon.com/podnutzpro
Donate using PayPal: https://www.paypal.com/donate?hosted_button_id=VJNEJWGK3JAXJ
Buy Me a Coffee: https://www.buymeacoffee.com/unclemarv
Eric Arduini GoFundMe – https://www.gofundme.com/f/help-eric-arduini-and-family
Podnutz Pro and MB Systems par…
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Nov 10, 2021
Podnutz Pro #373: SNMP, Security and Wireless Surveys
Is it better to secure networks by disabling SNMP? Or would you just secure it better and keep using it for discovery and monitoring? Mike Pennacchi and Chad Kempt join me with their insights. As part of the discussion, we look at all the SNMP information that can be viewed using the NetAlly EtherScope nXG. We also discuss doing better Wi-Fi Surveys.
Mike Pennacchi, Network Protocol Specialists: https://www.nps-llc.com/
Chad Kempt, Fast Computers: https://www.fastcomputers.ca/
NetAlly Etherscope nXG: https://amzn.to/3D5rpbj
======= Sponsors & Affilitates:
Presenting Sponsor – NetAlly: https://www.netally.com/
Live Video Sponsor – Computers Done Right: https://computersdoneright.com/
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Bee (marvin@podnutz.com)
ITunes: https://itunes.apple.com/us/podcast/podnutz-pro/id404500656?mt=2#
RSS: http://feeds.feedburner.com/podnutzpro
======= Support the Show
Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
Pa…
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Nov 9, 2021
Podnutz Pro #372: Schyler Jones, Miradore IT
Schyler Jones joins me live from the ASCII Success Summit in Orlando Florida.
Miradore IT: https://www.miradorit.com/
Books by Mike Michalowicz
– Fix This Next: https://amzn.to/3knQOFz
– Profit First: https://amzn.to/3F4JQgy
– Pumpkin Plan: https://amzn.to/3H8bN9i
– Clockwork: https://amzn.to/3H1CoF3
Books by Michael Gerber
– The E-Myth Revisited: https://amzn.to/3ogFpZy
– The E-Myth Manager: https://amzn.to/3odyfVO
ASCII MSP Success Summit 2021: https://asciievents.com/
======= Sponsors & Affilitates:
Presenting Sponsor – NetAlly: https://www.netally.com/
Live Video Sponsor – Computers Done Right: https://computersdoneright.com/
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Bee (marvin@podnutz.com)
ITunes: https://itunes.apple.com/us/podcast/podnutz-pro/id404500656?mt=2#
RSS: http://feeds.feedburner.com/podnutzpro
======= Support the Show
Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
Patreon: https://www.patreon.com/podn…
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Nov 7, 2021
Podnutz Pro #371: Cloud As a Business, CaaB at ASCII
Mor Mordchaev joins me live from the ASCII Success Summit in Orlando Florida. Provide a White-Label cloud solution when performance and price matter.
Mor is the Global Partnership Director for CaaB. Check out their website and partner program here: https://caab.cloud/
Email CaaB: partners@caab.cloud
ASCII MSP Success Summit 2021: https://asciievents.com/
======= Sponsors & Affilitates:
Presenting Sponsor – NetAlly: https://www.netally.com/
Live Video Sponsor – Computers Done Right: https://computersdoneright.com/
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Bee (marvin@podnutz.com)
ITunes: https://itunes.apple.com/us/podcast/podnutz-pro/id404500656?mt=2#
RSS: http://feeds.feedburner.com/podnutzpro
======= Support the Show
Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
Patreon: https://www.patreon.com/podnutzpro
Donate using PayPal: https://www.paypal.com/donate?hosted_button_id=VJNEJWGK3JAXJ
Buy Me a Coffee: https://www.buymeacoffee.com/u…
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Nov 3, 2021
Podnutz Pro #370: Bradley Gross, CISA Recommends MSP “Shared Responsibility” with SMBs
The Cybersecurity and Infrastructure Security Agency (CISA) has released a guidance document that businesses can use to better mitigate against third-party risk. Bradley Gross joins me to discuss what this really means for managed service providers.
Get the document here – Risk Considerations for Managed Service Provider Customers: https://tinyurl.com/rypz5y2w
Cybersecurity & Infrastructure Security Agency: https://www.cisa.gov/
Law Office of Bradley Gross: https://bradleygross.com/
The Technology Bradcast: https://bradleygross.podbean.com/
======= Sponsors & Affilitates:
Presenting Sponsor – NetAlly: https://www.netally.com/
Live Video Sponsor – Computers Done Right: https://computersdoneright.com/
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Bee (marvin@podnutz.com)
ITunes: https://itunes.apple.com/us/podcast/podnutz-pro/id404500656?mt=2#
RSS: http://feeds.feedburner.com/podnutzpro
======= Support the Show
Uncle Marv’s Amazon Store: https:/…
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Nov 1, 2021
Podnutz Pro #369: Kristen Pittman & Diana Giles, Rookies
Kristen Pittman and Diana Giles join me live from the ASCII Success Summit in Orlando Florida.
Cylutions: www.cylutions.com
– Custom databases, software development and Microsoft Dynamics D365
Skyline IT Management: https://skylineitmgmt.com
– Trusted IT Provider out of Edmond Oklahoma
ASCII MSP Success Summit 2021: https://asciievents.com/
======= Sponsors & Affilitates:
Presenting Sponsor – NetAlly: https://www.netally.com/
Live Video Sponsor – Computers Done Right: https://computersdoneright.com/
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Bee (marvin@podnutz.com)
ITunes: https://itunes.apple.com/us/podcast/podnutz-pro/id404500656?mt=2#
RSS: http://feeds.feedburner.com/podnutzpro
======= Support the Show
Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
Patreon: https://www.patreon.com/podnutzpro
Donate using PayPal: https://www.paypal.com/donate?hosted_button_id=VJNEJWGK3JAXJ
Buy Me a Coffee: https://www.buymeacoffee.com/unclemarv…
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Oct 30, 2021
Podnutz Pro #368: Michael Crean, Don’t Judge a Book…
Guests: Michael Crean (Solutions Granted) joins me live from the ASCII Success Summit in Orlando Florida.
Solutions Granted: https://solutionsgranted.com/
– For partner information, send an email to info@solutionsgranted.com or call 703-565-2395
ASCII MSP Success Summit 2021: https://asciievents.com/
======= Sponsors & Affilitates:
Presenting Sponsor – NetAlly: https://www.netally.com/
Live Video Sponsor – Computers Done Right: https://computersdoneright.com/
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Bee (marvin@podnutz.com)
ITunes: https://itunes.apple.com/us/podcast/podnutz-pro/id404500656?mt=2#
RSS: http://feeds.feedburner.com/podnutzpro
======= Support the Show
Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
Patreon: https://www.patreon.com/podnutzpro
Donate using PayPal: https://www.paypal.com/donate?hosted_button_id=VJNEJWGK3JAXJ
Buy Me a Coffee: https://www.buymeacoffee.com/unclemarv
Eric Arduini GoFundMe – https://www.gofun…
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Oct 20, 2021
Podnutz Pro #367: Better Hiring, Part 2
Guests: Renee and Vincent Catanzaro
Get a first hand (and personal) look at hiring a service manager for my company using The Predictive Index. Hiring is not just about the skills and resume. Talent Optimization helps hire the best talent to design an amazing team.
Website: https://reneevincent.win
Ransomware Affected 72% of Organizations during Past Year: https://tinyurl.com/4k4e3jy4
Florida Man Tries to Rob Waffle House with Finger Guns: https://tinyurl.com/hy8pdy8p
======= Upcoming Conferences
ASCII MSP Success Summit 2021: https://asciievents.com/
DattoCon – A Virtual Experience: https://www.dattocon.com/
======= Sponsors & Affilitates:
Presenting Sponsor – NetAlly: https://www.netally.com/
Live Video Sponsor – Computers Done Right: https://computersdoneright.com/
======= Corporate Patrons
Computers Done Right: https://computersdoneright.com/
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Bee (marvin@podnutz.com)
ITunes: https://itunes.appl…
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Oct 18, 2021
Podnutz Pro #366: Better Hiring, Part 1
Meet Renee, a high school friend of mine, and her husband Vincent. Together they co-founded Renee Vincent, a boutique retained search firm specializing in C-Level executive placements.
Website: https://reneevincent.win
======= Upcoming Conferences
ASCII MSP Success Summit 2021: https://asciievents.com/
DattoCon – A Virtual Experience: https://www.dattocon.com/
======= Sponsors & Affilitates:
Presenting Sponsor – NetAlly: https://www.netally.com/
Live Video Sponsor – Computers Done Right: https://computersdoneright.com/
======= Corporate Patrons
Computers Done Right: https://computersdoneright.com/
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Bee (marvin@podnutz.com)
ITunes: https://itunes.apple.com/us/podcast/podnutz-pro/id404500656?mt=2#
RSS: http://feeds.feedburner.com/podnutzpro
======= Support the Show
Uncle Marv’s Amazon Store: https://amzn.to/3EiyKoZ
Patreon: https://www.patreon.com/podnutzpro
Donate using PayPal: https://www.paypal…
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Oct 13, 2021
Podnutz Pro #365: Techcon and Solo Tech Talk
Guests: Paco Lebron and John Dubinsky, ProdigyTeks
Website: https://www.prodigyteks.com/
======= Stack Items Mentioned Tonight
Ovrc: https://www.ovrc.com/
Domotz: https://www.domotz.com/
Araknis: https://www.snapav.com/shop/en/snapav/araknis-switches
======= Others Items Discussed in Tonight’s Show
William Shatner is now the oldest person to visit space: https://tinyurl.com/4wns92c
Drunk Florida Man Scares Kids at Library: https://tinyurl.com/d692fu7y
Blues Image, Ride Captain Ride: https://tinyurl.com/4wmvr5ph
======= Upcoming Conferences
ASCII MSP Success Summit 2021: https://asciievents.com/
DattoCon – A Virtual Experience: https://www.dattocon.com/
======= Sponsors & Affilitates:
Presenting Sponsor – NetAlly: https://www.netally.com/
Live Video Sponsor – Computers Done Right: https://computersdoneright.com/
======= Corporate Patrons
Computers Done Right: https://computersdoneright.com/
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Be…
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Oct 6, 2021
Podnutz Pro #364: Suriving the Hybrid Workplace
Guest: Tom Alexander, Uplevel Systems
Office or WFH or Both? The great debate may be happening with clients but we still have to support them either way.
Website: https://www.uplevelsystems.com/
Join the MSP Program: https://www.uplevelsystems.com/join-the-msp-program
======= Others Items Discussed in Tonight’s Show
The Facebook down, Twitter Celebrates: https://tinyurl.com/3mw3ykjf
Mark Zuckerberg Loses $7 Billion: https://tinyurl.com/4ar7xdz5
Florida Man Filed 745 Fraudulent Tax Returns in 19 States: https://tinyurl.com/f2t82ups
Abba – Money, Money, Money (Official Music Video): https://tinyurl.com/3m9ae5sj
======= Upcoming Conferences
ASCII MSP Success Summit 2021: https://asciievents.com/
DattoCon – A Virtual Experience: https://www.dattocon.com/
======= Sponsors & Affilitates:
Presenting Sponsor – NetAlly: https://www.netally.com/
Live Video Sponsor – Computers Done Right: https://computersdoneright.com/
======= Corporate Patrons
Computers Done Right: htt…
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Sep 29, 2021
Podnutz Pro #363: Build a Better QBR Process
Guest: Alex Farling with Lifecycle Insights – the automated QBR reporting and Risk Assessment platform.
Website: https://lifecycleinsights.io/
======= Items Discussed in Tonight’s Show
Good to Great, by Jim Collins and Harper Audio: https://amzn.to/3AX8ez4
Building a StoryBrand by Donald Miller: https://amzn.to/39NDAMX
Blue Ocean Strategy, Expanded Edition by W. Chan Kim: https://amzn.to/3okQZnW
“If I were Starting an MSP in 2021…”: https://tinyurl.com/nwuv5s3r
Hey MSP – You’re not a Doctor, and you don’t want to be one: https://tinyurl.com/4h8yayuy
Windows 11 TMP requirements causes headaches: https://tinyurl.com/zahndnke
Florida Man uses trash bin to capture alligator: https://tinyurl.com/4nrwp9e5
Jo Dee Messina – My Give a Damn’s Busted: https://tinyurl.com/4m2h4bju
======= Upcoming Conferences
ASCII MSP Success Summit 2021: https://asciievents.com/
DattoCon – A Virtual Experience: https://www.dattocon.com/
======= Sponsors & Affilitates:
Present…
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Sep 22, 2021
Podnutz Pro #362: What I learned (and didn’t learn) at Techcon Unplugged
I sit with five of my friends and discuss our thoughts about our weekend at Techcon Unplugged 2021.
Fancy Like by Walker Hayes: https://tinyurl.com/ku47z56t
Sharp Business Calculator to help figure out your margin: https://amzn.to/3Cuz5TI
Guests:
– Tom Bull, Two River Computers: https://www.tworivercomputer.com/
– Jason Miller, Unbound Digital: https://www.unbounddigital.net/
– Mike Wise, Clockwork Networks: https://clockwork-networks.com
– Kyle Kenyon, Pro Tech Guy
– Diana Giles, Skyline IT Management: https://skylineitmgmt.com/
======= Upcoming Conferences
ASCII MSP Success Summit 2021: https://asciievents.com/
DattoCon – A Virtual Experience: https://www.dattocon.com/
======= Sponsors & Affilitates:
– NetAlly: https://www.netally.com/
– Malwarebytes: https://www.malwarebytes.com/techbench
======= Corporate Patrons
Computers Done Right: https://computersdoneright.com/
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Bee (marvin@pod…
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Sep 15, 2021
Podnutz Pro #361: Conferences: Should you stay (home) or should you go?
Guest: Mike Smith: https://mikenation.net
Mike and I talk about past conferences; what we loved and what we didn’t; and how we will approach both in-person and virtual conferences the rest of this year and next.
ASCII MSP Success Summit 2021: https://asciievents.com/
DattoCon – A Virtual Experience: https://www.dattocon.com/
Techcon Unplugged 2021: www.techconunplugged.com
======= Other Items Mentioned in Tonight’s Show
Florida Man: Uncooperative Village threatens court to keep ornaments in yard: https://tinyurl.com/2fa3ja23
Florida Cat: Football crowd goes crazy watching cat fall: https://tinyurl.com/ajvr99h
* YouTube Video:https://www.youtube.com/watch?v=CIq6YlQQsUQ
Apple Releasing iOS 15 and iPadOS on September 20: https://tinyurl.com/2tacx5ew
Apple iPhone 13 coming soon: https://tinyurl.com/a2drvna7
======= Sponsors & Affilitates:
– NetAlly: https://www.netally.com/
– Malwarebytes: https://www.malwarebytes.com/techbench
======= Corporate Patron
Computers…
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Sep 8, 2021
Podnutz Pro #360: Cable Guy Stories
Guests Nathan Drager and Terry Moon join me to discuss the cabling part of their businesses. Learn what tools they use and how much a bucket truck costs.
– Nathan Drager, Quantum PC Services: https://quantumpc.com/
– Terry Moon, Computer Pro: https://www.computerpro1.com/
Sponsors & Affilitates:
– NetAlly: https://www.netally.com/
Vote for your favorite NetAlly Tool: https://tinyurl.com/yvntr7n7
======= Other Items Mentioned in Tonight’s Show
What’sApp Messages Not Really Private: https://tinyurl.com/47esn9he
Florida Man Plants Banana Tree in Road:
======= Announcements & House Keeping
Techcon Unplugged 2021: www.techconunplugged.com
– September 17-19, 2021 at Aloft Chicago O’Hare.
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Bee (marvin@podnutz.com)
ITunes: https://itunes.apple.com/us/podcast/podnutz-pro/id404500656?mt=2#
RSS: http://feeds.feedburner.com/podnutzpro
======= Affiliates, Sponsors and more
Uncle Marv’s Amazon Store:…
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Sep 1, 2021
Podnutz Pro #359: 2021 Summer Tech Series Awards Show
Live show announcing the winners of the giveaway contest for the Summer Tech Series.
Guests:
– Dawn Sizer, 3rd Element Consulting: https://www.3rdelementconsulting.com/
– Robin Livesay
Giveaway Sponsors:
– NetAlly: https://www.netally.com/
– Pulsar360, https://www.pulsar360.com/
– The ASCII Group, https://www.ascii.com/
– Digital Micro Computer Repair: https://www.digitalmicroit.com/
Giveaway Winners:
– Nathan Smith, John Williams, Rachel Miller, Emmanuelle Albino, Sean McCormack, Ed Wyche, Kyle Kenyon
======= Other Items Mentioned in Tonight’s Show
Synnex and Tech Data Complete Merger: https://tinyurl.com/ym5bzddc
Florida Barber Shoots Masked Gunman: https://tinyurl.com/74m83hjd
Calloway – I Wanne Be Rich (Official Music Video): https://youtu.be/Ztk9t_m1FpY
======= Announcements & House Keeping
Techcon Unplugged 2021: www.techconunplugged.com
– September 17-19, 2021 at Aloft Chicago O’Hare.
======= Show Information
Web Page: www.podnutzpro.com…
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Aug 25, 2021
Podnutz Pro #358: Marketing After The Sale
Guest Ramey Bell, Tech Marketing Engine
You’ve closed that big new deal. Think you’re done? Not so fast!
Don’t ignore your existing customers. Someone else is marketing to them. You should too.
Tech Marketing Engine: https://www.techmarketingengine.com
Tech Marketing Group (Facebook): https://tinyurl.com/yhhpx6v9
Loomly (Brand & Content Management): https://www.loomly.com/
PC Demand to Remain Strong This Year: https://tinyurl.com/eskek3fc
TechReputation Blog: Are You Really Listening to Your Customers: https://tinyurl.com/3f4n2f75
Florida Man Kills Woman for Evicting Him: https://tinyurl.com/3vhk26pb
Takin’ Care of Business: https://youtu.be/sl7x4S_fLXU
======= Announcements & House Keeping
Techcon Unplugged 2021: www.techconunplugged.com
– September 17-19, 2021 at Aloft Chicago O’Hare.
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Bee (marvin@podnutz.com)
ITunes: https://itunes.apple.com/us/podcast/podnutz-pro/id404500656?mt=2#
RSS: ht…
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Aug 18, 2021
Podnutz Pro #357: Employees: Tips to Hire, Fire, and Retire
Back 2 Basics with Suzanne Harris. As Vice President of Human Resources at NexusTek, Suzanne is responsible for the strategic planning and implementation of all human resources programs and initiatives. Suzanne has 35 years of human resources experience with the last 18 years in a senior leadership role.
BambooHR, HR Software with a heart: https://www.bamboohr.com/
Zenefits, Streamline onboarding, benefits, payroll, etc.: https://www.zenefits.com/
T-Mobile Offers Free Identity Theft Protection After Hackers Steal Data on Millions of Customers: https://tinyurl.com/pbbwm9sk
Florida Man wears paper bag over head during town hall meeting: https://tinyurl.com/2hjfjm89
======= Other Web Links in today’s show
Techcon Unplugged 2021: www.techconunplugged.com
– September 17-19, 2021 at Aloft Chicago O’Hare.
Warren G – Regulate (Official Music Video) ft. Nate Dogg: https://youtu.be/1plPyJdXKIY
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Bee (marvin@podnu…
playlist_add
Aug 18, 2021
Podnutz Pro #356: STS Giveaway Announcement
Summer Tech Series Giveaway: https://www.podnutzpro.com/sts
This show is a special show highlighting the Sumemr Tech Series Giveaway. The winners will be picked on September 1 at 8 PM ET on the live podcast. Below are the list of companies providing prizes.
– Pulsar360: https://www.pulsar360.com/
– Digital Micro Computer Repair, Networking and AV: https://www.digitalmicroit.com/
– NetAlly: https://www.netally.com/
======= Other Web Links in today’s show
Techcon Unplugged 2021: www.techconunplugged.com
– September 17-19, 2021 at Aloft Chicago O’Hare.
Prize (feat. Andrew Holt) – The Belonging Co: https://youtu.be/qN0vff_H00o
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Bee (marvin@podnutz.com)
ITunes: https://itunes.apple.com/us/podcast/podnutz-pro/id404500656?mt=2#
RSS: http://feeds.feedburner.com/podnutzpro
======= Affiliates, Sponsors and more
Uncle Marv’s Amazon Store: https://www.amazon.com/shop/mbsystemsofsouth
Patreon: https://…
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Aug 11, 2021
Podnutz Pro #355: B2B with Dave Sobel
Our “Back to Basics” series continues with Dave Sobel from MSP Radio. Dave is the host of host of The Business of Tech and co-Host of the Killing IT podcasts.
MSP Radio: https://www.mspradio.com/
Business of Tech: https://www.businessof.tech/
======= Other Web Links in today’s show
Summer Tech Series Giveaway: https://www.podnutzpro.com/sts
Amazon Makes if Easier to File Complaints: https://tinyurl.com/mxevkuey
Florida Man Arrested After Biting Off Part of Tourist’s Ear: https://tinyurl.com/yvrbaces
The Power of Love: https://youtu.be/wIiVp3poe2c
======= Show Information
Web Page: www.podnutzpro.com
Host: Marvin Bee (marvin@podnutz.com)
ITunes: https://itunes.apple.com/us/podcast/podnutz-pro/id404500656?mt=2#
RSS: http://feeds.feedburner.com/podnutzpro
======= Affiliates, Sponsors and more
Uncle Marv’s Amazon Store: https://www.amazon.com/shop/mbsystemsofsouth
Patreon: https://www.patreon.com/podnutzpro
Donate using PayPal: https://www.paypal.com/donate?hosted…
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