Like many of us, when Paula Kennedy was just fresh out of college, she took an entry level job for a contact center. Then she climbed through the ranks of an organization with over 200,000 employees to become the vice president at Concentrix. Besides having won multiple awards, Paula is a champion for diversity, a mentor for women, and a disruptor in our industry. Now, she has created Solv, a new platform that allows brands to outsource their customer support to gig workers all over the world. Even before the current health crisis turned the world upside down, Paula was a champion for remote work. After all, Paula Kennedy has cracked a code for life work balance. Now, she wants everyone else to be able to do the same.