The Data Chief

Mission

Subscribe

Meet the world’s top data and analytics leaders transforming how we do business. Hear case studies, industry insights, and personal lessons from the executives leading the data revolution. Join host Cindi Howson, Chief Data Strategy Officer at ThoughtSpot, every other Wednesday to meet the leaders and teams at the cutting edge.

Available episodes



Newest first

Oldest first

May 17, 2023

Netflix on Balancing Data with Intuition for Better Insights

Using data to gain customer insights can be difficult. Using data to gain customer insights from an ever-growing, ever-changing entertainment audience presents a much steeper challenge. In this episode, Elizabeth Stone, VP, Data & Insights at Netflix, explains how her dedicated team reflects the larger Netflix culture, balancing hard data with a mindset of learning and experimentation to make decisions that improve the Netflix experience. Tune in to learn: * Elizabeth’s role as head of Netflix’s data and insights team (2:46) * How Netflix is leveraging machine learning (11:13) * The continued culture of innovation at Netflix (13:44) * Using data to inform intuition and choice (18:00) * How the data and insights team engages with other stakeholders (22:30) * How Elizabeth obtains the resources she needs (25:37) * The importance of cross-functional understanding and collaboration (32:13) Mentions: * Gartner Data and Analytics Conference * Lyft * Randy Bean, author of _Fail Fast, Learn Faster_ * ChatGPT/OpenAI * Daft Punk / Hot Chip / LCD Soundsystem Guest Bio: Elizabeth Stone leads Netflix’s Data & Insights org. Data & Insights is a centralized and globally distributed team that includes: data engineering, metrics development, analytic insights and tooling, research and development of machine learning algorithms, optimization and automation, experimentation and causal inference, and consumer research. The Data & Insights team applies this functional expertise to improve and evolve all parts of Netflix's business including the member-facing product, streaming delivery, content, studio production, games, ads, business operations, and growth. Elizabeth previously worked in finance, both as a trader and as an economic consultant, before transitioning to the tech industry, where she led teams at Nuna and Lyft. She is a graduate of MIT and Stanford University. Get even more insights from data and analytics leaders on The Data Chief. Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.