226: Crushing Churn, with Jackie Cook | The New Marketing Stack
Play • 26 min
Increase your client retention rate by 50%+. Discover data proven results and tips to help eliminate churn. Jackie Cook, Chief Strategy Officer at Vendasta, gives us the low-down on customer retention. In this week’s episode she shares the results from her comprehensive study on churn; where her team analyzed agency data to give us the details on how to retain customers and help them grow. She provides some great tips and insights, and also answers the all-important sales question: When do I check in to see how my clients are doing? Listen now and subscribe to the podcast on iTunes goo.gl/8vPm1B and Google Play goo.gl/uyDsij
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