Ep. 6 - Conflict Resolution and Emergency Management During Covid-19 with Dr. Bina Patel
Play • 59 min

In this fascinating episode, I had the privilege of virtually sitting down with Dr. Bina Patel. Dr. Patel specializes in conflict resolution and organizational health, working in emergency management. She provides conflict management services to reduce workforce turnover, increase morale, and decrease costs in organizational systems - no small feat during the Covid-19 pandemic.

We discuss everything from how difficult it is to self-isolate at a time when, as human beings, we all so desperately crave the comfort of companionship, to the incredible bravery and self-sacrifice of those working on the front-lines during the pandemic. How leaders are born of adversity and why Transformational Leadership, not Traditional Top-Down Leadership, is the key to managing teams and coming out the other side of this intact.

Dr. Patel also shares a personal story of a time that she was trapped in a toxic workplace culture with toxic leadership. Her insights on what drives people who get a little bit of power, or a title, to abuse that power in an autocratic way rather than use it to help and inspire others is powerful stuff. We also discuss the breakdown of trust in organizations - citing the example of the staff walk-out at a nursing home in Riverside, CA that was in the news - and how that is a reflection of poor leadership and of an environment that was already broken, exacerbating the fear of the staff rather than quelling it.

We wrap up the episode with Dr. Patel sharing what she feels is the most important quality of a gentlewoman to emulate today - you're going to love her choice!

While the topics we discussed were on the heavy side, we still were able to find joy and laughter in the hour we spent together - something that is so critical for our mental health right now. She was a delightful, insightful, and thoughtful guest - I hope you enjoy this episode.


ABOUT MY GUEST Dr. Bina Patel

In addition to her work in Emergency Management, Dr. Patel has a consulting practice, Transformational Paradigms, providing leadership executive consulting to C-Suite teams on establishing healthy workplace cultures. She also provides leadership and career coaching to upcoming leaders in an organization and millennials entering the workplace. Dr. Patel is an author, public speaker, and consultant. She has published several case studies related to workplace diversity, multiculturalism and racism in the workplace, as well as female suicide terrorism. Dr. Patel's book on Female Suicide Terrorism: Understanding the Radicalization Process focuses on human behavior. She is due to publish her next book very soon. 


FIND MY GUEST HERE

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ABOUT THE HOST : Michelle Horlbogen

Two days after reporting ethical concerns to her employer, Michelle was fired. Six months later she launched her website and this podcast as a platform for whistleblowers and victims of workplace bullying, workplace abuse, and workplace retaliation. As a writer, podcast host and speaker, Michelle helps targets of workplace bullying and harassment find their voice by leading with transparency about her own experience and writing and sharing empowering material and content on the subject.

For partnership, collaboration and general inquiries, please visit her website.

 

VISIT MY WEBSITE The Gentlewoman Boss

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(This episode sponsored by The Red Velvet Shoe Vintage - Listeners can receive a 20% Discount off their order of Custom Made Face Masks - Made in the U.S.A.)

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