Robby Blanchard is a Clickbank expert as well as the founder of Commission Hero. Robby measures his customer satisfaction and success based on what the support tickets are saying. He loves the input of critiques and while their customers won’t tell him (personally) what issues they are having or what they don’t like, they will tell his support team. All of this feedback allows him to fix those problems so he can be a better course owner, and a better business owner.