Why do stories matter to the innovation process? What values can be instilled in innovators who share stories? How do innovation leaders inspire creators to tell and share their success and failure stories? Lou Grtizo, VP of research at FM Global, considers communication an overlooked but crucial skill for technical scientists and engineers. Lou shares with us how FM Global motivates their teams to view stories as a vehicle to convey the value and impact of their work. This is why at the moment of entry, FM Global new hires are required to participate in training that helps them explore and strengthen their communication skills. Lou also speaks to the importance of creating institutional memory around successes and failures. He takes an even deeper dive into this subject in his recent publication on Success Factors in R&D Leadership.
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