In Systems We Trust
Marquis Murray
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The "In Systems We Trust" podcast is where owners and leaders of businesses talk about the systems, processes, and operational efficiency practices they use every day to make their organizations successful.
If you love order, structural organization, and productivity, then this is for you!
Available episodes
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Oldest first
Sep 20, 2023
76: Scaling Ventures with Effective Systems with Chris Ronzio of Trainual
In this episode of "In Systems We Trust," we're joined by Chris Ronzio, the Founder and CEO of Trainual, a leading software platform that simplifies onboarding and training for businesses. Chris is on a mission to help business leaders streamline operations through effective systems and processes, allowing them to focus on what truly matters. He explains how Trainual's centralized platform empowers businesses to document their processes, ensuring faster onboarding, consistent operations, and efficient scalability. Chris also reflects on his proudest accomplishments, including the growth of Trainual, its positive impact on thousands of businesses, building a dedicated team, and achieving the flexibility to enjoy quality time with family and pursue personal interests. Tune in to discover how Trainual is transforming business operations, enabling growth and success.
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Aug 22, 2023
75: Streamlining Non-Profit Operations with Asana with Gudrun Hofmeister of Philanthropic Fundraising, LLC
In this episode, Marquis Murray chats with Gudrun Hofmeister, a seasoned fundraising consultant with over 15 years of experience in securing major gifts for nonprofit organizations.
During the episode, Hofmeister discussed the importance of systems and processes in nonprofit fundraising. She emphasized the significance of building relationships and having a clear vision to secure major gifts.
Hofmeister, who has managed capital campaigns, feasibility studies, and annual fund campaigns for a fundraising consulting firm for eight years before launching her own business in 2016, shared that her passion lies in securing six to seven-figure gifts for her clients. She said that these transformational gifts often come from a small group of philanthropists who provide the majority of support for nonprofits.
Hofmeister also highlighted the role of Asana, a project management tool, in their work. She explained that while Asana does not replace a CRM, it is useful in managing donor relationships and making tasks more actionable. She mentioned that they use Asana to keep track of prospective donors, manage donor data, and plan fundraising campaigns.
Discussing the future of nonprofit fundraising, Hofmeister predicted that systematization and automation would play a crucial role. She stated that people's time would be better spent on building relationships rather than handling transactional tasks, as the money comes from relationships.
LinkedIn: Philanthropic Fundraising: Overview | LinkedIn
Website: Philanthropic Fundraising
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Aug 8, 2023
74: Building Customized Solutions for Modern Businesses with Anna Bullock of Custom Solutions
Welcome to another episode of In Systems We Trust! Today, we are thrilled to have Anna Bullock, a seasoned Business Ops Workspace Architect, and Low-Code + API Automation Expert.
Anna's expertise lies in implementing online workspaces for companies using a range of powerful software like Asana, ClickUp, and Monday.com. Not stopping there, she goes above and beyond by seamlessly connecting these workspaces to the rest of a team's tech stack through integrators like Make.com, Zapier, and API integration.
There's so much to learn from Anna's expertise and experience, making this episode a must-listen for anyone seeking to improve their business operations, project management, and online work collaboration.
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Aug 1, 2023
73: How to Grow Your Business with Automation Tools with Paul Kortman of Connex Digital
Join host Marquis Murray in this episode of "In Systems We Trust" as he interviews Paul Kortman of Connex Digital, to explore the world of Zapier, automation, and integrations.
In this episode, you'll learn how Zapier goes beyond social media and can parse emails to store data in various platforms like CRM, PM tools, contracts, and tasks. Plus, explore advanced use cases for Zapier and high-level concepts such as workflows, events, and actions.
Paul's professional accomplishments include building an agency while traveling the world with four kids, automating his marketing agency, and helping 300+ companies improve through automation.
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Jul 25, 2023
72 - Embracing Human Connection for Effective Marketing with Ali Schwanke of Simple Strat
In the latest episode of "In Systems We Trust" hosted by Marquis Murray, we sit down with Ali Schwanke, the founder of Simple Strat, a Diamond HubSpot solutions partner and B2B content marketing agency. Ali's expertise lies in sales and content marketing for B2B tech companies, and she shares three specific HubSpot strategies to grow any content platform from scratch.
In this interview, Ali dives into the application of marketing automation in business growth and provides valuable insights into its effectiveness. She also explores strategies for building and expanding content platforms and sheds light on the importance of innovative sales strategies in today's modern consumer landscape.
As a past president of the Lincoln chapter of the American Marketing Association, Ali brings a wealth of experience and leadership to the table. Her expertise has made her a sought-after speaker, marketing advisor, and podcast guest, known for her fresh ideas and strategies in HubSpot, marketing strategy, and content-driven lead generation.
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Jul 18, 2023
71 - Technology Management in the Age of AI with Oshri Cohen
In the latest episode of “In Systems We Trust,” hosted by Marquis Murray, Oshri Cohen joins as a guest. Oshri is an expert technologist and ex-executive at multiple startups. He is disrupting the popular thought that startups need a full-time CTO and could save on average $400K per year in direct technical leadership costs through the use of a Fractional-CTO, which is his primary business. During the interview, Oshri will discuss technology management at startups, including why bringing on an executive early can tank a startup, the importance of knowing the hiring hierarchy in successful startups, and how to build internal infrastructure to better leverage AI. Some of Oshri’s proudest professional accomplishments include rising through the ranks from a junior developer to lead architect in three short years at a subscription video distribution company and building a consulting firm at the young age of 25. Tune in to hear Oshri’s insights on AI and technology management at startups.
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Jul 11, 2023
70 - The Future of Cybersecurity and Identity Management with Kevin Dominik Korte of Univention
In this episode of “In Systems We Trust,” hosted by Marquis Murray, Kevin Dominik Korte of Univention joins as a guest. Kevin is a Technology Executive, Board Member, and IT Innovation & Growth Strategist who dedicates himself to inspiring people to take control of their time, data, and dreams in IT, business, and life. He has a strong track record of delivering large-scale technology programs and helping companies adopt leading-edge cybersecurity and automation practices. During the interview, Kevin will discuss Identity Management, Login & Passwords, and Cybersecurity. He will provide insights into the complex systems that work together to give workers and companies a system that is easy to use, efficient, and enhances security. Some of Kevin’s proudest professional accomplishments include building Univention’s first presence outside of Germany, serving as a Board Member for Moxey, and mentoring multiple founders and employees. Tune in to hear Kevin’s insights on improving IT operations.
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Jul 4, 2023
69 - Embracing Continuous Improvement for Business Growth with Chloe Handelman
In the latest episode of “In Systems We Trust,” hosted by Marquis Murray, Chloe Handelman joins as a guest. Chloe is an expert in designing custom operations strategies, processes, and systems for overburdened, purpose-driven businesses. She helps CEOs and founders prepare to sell or scale by implementing new operational tactics that save time, earn more money, and reduce stress. Chloe discusses Business Process Improvement, Change Management, Team Management Systems, and Knowledge Management Systems during the interview. Some of her proudest professional accomplishments include helping Ditto to nearly 4x their profits and cut delivery time in half by revamping the delivery process, implementing a training and communications strategy for Ditto from scratch, and implementing an interconnected knowledge management system relating SOPs to roles, departments, workflows, and technology. Tune in to hear Chloe’s insights on improving business operations.
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Jun 27, 2023
68: Using Systems to Increase Your Creative Output with David Jenyns of SYSTEMology
In this episode of "In Systems We Trust," hosted by Marquis Murray, we have the privilege of featuring David Jenyns, a renowned expert in business systemization and the founder of SYSTEMology. Join us as we dive into the topic of creating efficient systems that save time, reduce errors, and increase profits in your business.
Have you ever felt like you're running an adult daycare center, constantly fixing errors and struggling to keep everything together? David Jenyns understands this challenge all too well. In this episode, David introduces his book and methodology, SYSTEMology, providing a step-by-step framework that enables even the busiest business owners to implement effective business systemization.
During our conversation, we explore key insights, such as why business owners often struggle to develop systems themselves and who should be responsible for creating them. David also addresses the challenge of overcoming resistance from team members and debunks the myth that systems stifle creativity. Instead, he reveals how to foster a systems culture that simplifies optimization and makes it enjoyable and automatic.
David's professional accomplishments are truly impressive, including firing himself, hiring a CEO, and tripling his bottom line, all while relocating to the beach. His experiences serve as proof that implementing effective systems can lead to extraordinary growth and freedom for business owners.
If you've been longing for a business that can run itself, this episode of "In Systems We Trust" is a must-listen. Join Marquis Murray and David Jenyns as they unveil the secrets to creating a functional, organized, and scalable business through systemization. Don't miss out on the opportunity to revolutionize your business and achieve newfound success.
Grab a copy of David's book "SYSTEMology" https://www.amazon.ca/dp/B08CDY993G?ref=KC_GS_GB_CA or visit https://www.systemology.com/
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Jun 20, 2023
67 - Empowering Teams with Technology, Process and Habits with Gray MacKenzie (ZenPilot)
In the latest episode of "In Systems We Trust," hosted by Marquis Murray, we welcome Gray MacKenzie, the CEO of ZenPilot. Gray is an operations nerd dedicated to helping digital agencies build healthy, productive, and profitable teams. With over a decade of experience, he has successfully streamlined operations for over 2,700 agencies and transformed ZenPilot into ClickUp's largest and highest-rated solutions partner.
During the interview, Gray will be discussing agency operations, sharing his expertise in improving quality of life for agency operators and bringing clarity to their workflows. His professional accomplishments range from driving rapid growth for GuavaBox within the HubSpot ecosystem to building their own SaaS platform, DoInbound, which now serves over 500 customers.
Gray and his team at ZenPilot are known as the Seal Team 6 of agency operations, providing meticulous project management and process development services. They analyze agency workflows, design tailored systems, train teams, and offer accurate data and insights to drive better decision-making.
Discover how ZenPilot takes the guesswork out of agency operations and helps teams achieve better results faster. Join Marquis Murray in this engaging conversation with Gray MacKenzie to learn more about streamlining agency operations, the unique approach of ZenPilot, and the core values that drive their success.
Tune in to this episode of "In Systems We Trust" to gain valuable insights and practical strategies for optimizing agency operations and enhancing team productivity.
Gray MacKenzie Links
* Website: zenpilot.com
* AI Process Builder: AI-Powered Process Builder Worksheet
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Jun 13, 2023
66 - Passion to Profit through Business Coaching with Ann Carden (Ann Carden Coaching and Consulting)
Join host Marquis Murray in an inspiring episode of "In Systems We Trust" featuring Ann Carden, a highly sought-after Expert Business Growth Consultant, Marketing Strategist, Author, and Professional Speaker for small businesses. With over 41 years of experience, Ann shares strategies, tactics, and principles for achieving business growth, success, and high-level authority in marketing and sales. She helps small business owners overcome challenges that arise during growth, such as declining cash flow, profitability, and service quality. Ann's goal is to help entrepreneurs build great businesses, bank accounts, and lives. Having founded and sold six businesses, she intimately understands the struggles and mistakes owners face when growing their companies. Ann's expertise has earned her recognition as one of the top 150 consultants in the world. Her book, "10 Marketing & Money Making Secrets: Every Business Owner Must Know," offers proven strategies for maximizing profit potential and un…
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Jun 6, 2023
65: Simplifying the Process of Scaling Ecommerce Agencies with Rachel Jacobs of Ecommerce Partnerships
Join host Marquis Murray on the "In Systems We Trust" podcast as he chats with Rachel Jacobs, a leading Ecommerce Agency Coach. Rachel helps agencies transition from project dependency to profitable retainers by focusing on positioning, acquisition, delivery, and retention. Discover how to streamline project delivery, attract ideal clients, and optimize efficiency through tailored processes. Say goodbye to selling time and materials and become a strategic partner dedicated to your clients' success. Tune in to gain insights from Rachel's four-step system for reviewing websites and processes amidst a busy project schedule. Don't miss this opportunity to revolutionize your e-commerce agency. Listen now!
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May 30, 2023
64: Three Benefits of Process Mapping and How to Get Started.
Join host Marquis Murray on "In Systems We Trust" as he explores the power of process mapping and its three key benefits. Discover how process mapping boosts team productivity, reduces costs, and improves the customer experience. Marquis shares practical examples and personal anecdotes to illustrate the impact of visualizing workflows and streamlining processes. Learn about the importance of choosing the right tools, involving the team, and keeping process maps simple yet effective. Regularly reviewing and updating process maps is highlighted as a crucial practice for maintaining accuracy and relevance as businesses evolve. Don't miss this insightful episode packed with valuable insights and practical tips for improving your business processes.
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May 23, 2023
63: Mastering Efficiency Through Automation with Aytekin Tank, CEO of Jotform
Join host Marquis Murray as he sits down with Aytekin Tank, the visionary Founder and CEO of Jotform. Aytekin founded Jotform in 2006, creating a pioneering WYSIWYG online form builder that now serves over 20 million users worldwide. In this episode, Aytekin shares his entrepreneurial journey and the ongoing growth of Jotform, named one of the "Best Privately-Owned Companies in America" by Entrepreneur Magazine. As an automation enthusiast and author of the upcoming book "Automate Your Busywork," Aytekin provides insights into optimizing time and leveraging no-code automation tools. Discover how Jotform's powerful features make people's lives easier and free up valuable time. Don't miss this captivating conversation with Aytekin Tank on "In Systems We Trust."
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May 16, 2023
62: How to create a business that supports your ideal lifestyle with Latrice Claiborne of Trinity Business Solutions
Join host Marquis in an episode featuring Latrice Claiborne, founder of Trinity Business Solutions. Discover Latrice's journey from corporate America to her passion for systems and software. Learn how she left traditional employment to build a business aligned with her lifestyle. Get insights on staying up to date with tech trends and automation. Latrice shares strategies for creating efficient systems and achieving work-life balance. Whether you're a business owner or aspiring entrepreneur, gain inspiration and practical advice to create a business that supports your desired lifestyle. Tune in and transform your approach to entrepreneurship.
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May 3, 2023
61: The Impact Of Technology On The Future Of Work With David Carter of Entelechy Academy
In this episode, Marquis speaks with David Carter, a serial entrepreneur and CEO mentor, who shares his journey from investment banking to the hospitality industry to consulting. David discusses the impact of technology on work, highlighting the importance of adapting to change and embracing innovation. He also provides advice to those facing career transitions or challenges, emphasizing the value of seeking out mentors and being proactive in acquiring new skills.
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Apr 25, 2023
60: The Importance of Finding Your "Enough" as an Entrepreneur with Amy Foley of Inbound Back Office
In this episode, Marquis speaks with Amy Foley, co-founder of Inbound Back Office, a business that provides back office support to marketing agencies. Amy shares her journey from starting as a virtual assistant to building a team of 72 specialists, each with their own specific skills. She also talks about the importance of mentorship and how she and her co-founder have shifted to more of a mentorship role in the company.
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Apr 19, 2023
59: 6 Steps to Supercharging Your Customer Journey With Jesse Frye of TheBusinessBlueprint
Marquis speaks with certified business and executive coach Jesse Frye. Frye helps businesses systemize the customer experience journey by uncovering gaps and friction points in their customer experience, and identifying the systems and technology to fill the gaps and smooth the friction. The episode provides insights on how to improve team organization, track and manage work, align teams, and eliminate work about work.
https://TheBusinessBlueprint.io
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Mar 29, 2023
58: Building Systems So Your Agency Can Operate Without You With Jordan Ross of 8 Figure Agency
Jordan Ross began his career at Amazon Fulfillment to learn from the best leaders and operators in the world. While he was there, he managed over 2500 employees and when he was 24, was managing an 8 figure/800 person business unit.
While at Amazon, he started consulting businesses on the side. The first company he ever consulted was a digital marketing agency. Immediately, there was product marketing fit.
Connect with Jordan at https://8FigureAgency.co
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Feb 26, 2023
57: Creating Systems for Building Powerful Teams with Taylor McMaster of DOT & Company
Taylor McMaster is the founder of DOT & Company where she and her team help digital marketing agencies keep their clients happy—and keep agency owners focused on what they do best—with full-service client account management (CAM) services.
Taylor leads a team of Client Account Managers, training the CAMs to work with different agencies. To date, they have helped dozens of digital marketing agencies free up their time to prioritize the money-makers in their businesses, while the DOT & Co. team ensures their client experience is smooth like butter.
She is also the host of The Happy Clients podcast, where she interviews top names in the industry, diving deep into what makes clients happy in the agency world.
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Jan 10, 2023
56: How to Lose the Busywork and Love Your Business with Jenny Blake, Author of the book Free Time
Jenny Blake is an author and podcaster who loves helping people move from friction to flow through smarter systems powered by Delightfully Tiny Teams. Today we’re talking about her award-winning third book, Free Time: Lose the Busywork, Love Your Business. She’s also the author of Pivot: The Only Move That Matters Is Your Next One. She also hosts two podcasts with over 1 million downloads combined: Free Time with Jenny Blake for heart-based business owners, and Pivot with Jenny Blake for navigating change.
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Jan 4, 2023
55: Scale your business with the lean out method with Crista Grasso of Lean Out Method
Crista Grasso is the go-to strategic planning and systems expert for online businesses when they want to scale. Known as the "Business Optimizer", Crista can quickly cut through the noise and clarify the core things that will make the most significant impact to scale a business simply and sustainably.
Listen in as we talk about:
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Time utilization for your team
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Capacity Planning
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Protecting your time and putting a dollar value on it
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Optimization and innovation hours
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Identifying gaps in your process and vision
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Nov 14, 2022
54: #DEEPSALES: The future of B2B sales with Nicholas Hill of MyConversation
Nicholas Hill co-founded MyConversation, where he helps ideal clients & partners choose their brands. Nicholas connects companies with informed buyers in the right place at the right time, starting warm conversations that turn into new business.
Tune in as we talk about:
* The importance of follow-up in sales.
* Refining your sales process.
* Putting your people first.
* Deep sales, conversion journey management and the future of B2B sales.
This podcast is sponsored by Ditto: www.thinkditto.com Ditto's vision is to put an end to team burnout. They are Asana Solutions partners and help businesses optimize business workflows.
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Oct 17, 2022
53: Grow your business with effective time management with Penny Zenker of Smartmoves Coaching
Penny Zenker is a focusologist, an international speaker, a business strategy coach, and a best-selling author. Penny is one of America’s leading experts in the psychology of productivity to eliminate distraction, perfectionism, and self-sabotage to maximize results in every area of your life. Her latest book, "The Productivity Zone" was an instant Amazon Best Seller and her TEDx, “The Energy of Thought”, has gained attention around the world.
Her engaging, inspiring interactive talks teach people to think and act more strategically. Penny has been featured on NBC News, Forbes, Inc, ESPN, and Wharton Business Radio among others.
This podcast is sponsored by Ditto: www.thinkditto.com Ditto's vision is to put an end to team burnout. They are Asana Solutions partners and help businesses optimize business workflows.
Try out Penny's free distraction quiz ➡️ https://pennyzenker360.com/dq/
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Oct 3, 2022
52: Productivity tools for business success with Paul Minors of Minor Workshop
Paul Minors is a productivity blogger and virtual consultant. Paul grew his business “on the side” while working full-time and now consults for companies worldwide, helping them with tools like Asana, Pipedrive and Zapier. Paul’s website now receives 100,000+ visits per month, and his audience of 35,000+ email subscribers love hearing about how to be more productive in business and life.
Listen in as we talk about Asana and possible future updates on the platform. We also talk about Paul's journey to entrepreneurship and his imposter syndrome when starting out.
This podcast is sponsored by Ditto: www.thinkditto.com Ditto's vision is to put an end to team burnout. They are Asana Solutions partners and help businesses optimize business workflows.
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Sep 28, 2022
51: Self-publishing for the modern age with Courtney St. Croix of Leadher Publishing
Courtney St Croix is a bestselling author, publisher, coach, Creative Director and CEO of LeadHer™️ Publishing, an agency that helps people publish books. Courtney is on a mission to update the self-publishing space for the modern age, and to be an example that the only prerequisites for becoming a bestselling published author are drive and determination.
Listen in as we dive into the structure of writing your own book and why people will buy it.
This podcast is sponsored by Ditto: www.thinkditto.com Ditto's vision is to put an end to team burnout. They are Asana Solutions partners and help businesses optimize business workflows.
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Sep 19, 2022
50: Bringing integrity to marketing automation with Chris Davis of Automation Bridge
Chris L. Davis is one of the most highly sought-after marketing automation consultants and advisors in the industry.
Chris held leadership positions within Leadpages, ActiveCampaign and numerous other startups which has enabled them to raise a collective of over $157 million in capital to date. His specialized marketing experience coupled with his corporate experience as an Electrical Engineer, for 7 years, has enabled him to create a systematic approach to automating business processes that increases profits exponentially.
He now founded Automation Bridge which focuses on training the next generation of digital marketing professionals.
Chris is sharing his 5-point automation checklist with our listeners and you can check it out on https://automationbridge.com/systemswetrust.
This podcast is sponsored by Ditto: www.thinkditto.com Ditto's vision is to put an end to team burnout. They are Asana Solutions partners and help businesses optimize business workflows.
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Sep 12, 2022
49: Mastering productivity tools with Paul Minors of Minor Workshop
In this episode, we're having a swap! Marquis will be interviewed by Paul Minors a productivity expert, consultant, and another fan of Asana. Tune in as Marquis discusses his journey, tips and advice for entrepreneurs on how to find the right tools and free up more time in their life.
This podcast is sponsored by Ditto: www.thinkditto.com Ditto's vision is to put an end to team burnout. They are Asana Solutions partners and help businesses optimize business workflows.
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Aug 26, 2022
48: Optimize profitability with the right systems with Marcel Petitpas of Parakeeto
Marcel Petitpas is the CEO & Co-Founder of Parakeeto, a company dedicated to helping agencies measure and improve their profitability by streamlining their operations and reporting systems.
He’s also the fractional COO at Gold Front, an award-winning creative agency in San Francisco working with brands like Uber, Slack, Keap and more. As well as the head strategic coach at SaaS Academy by Dan Martell, the #1 coaching program for B2B SaaS businesses in the world.
In his work as a speaker, podcast host and consultant, specializing in Agency Profitability Optimization, he's helped hundreds of agencies around the world improve profitability and cash flow in their business.
This podcast is sponsored by Ditto: www.thinkditto.com Ditto's vision is to put an end to team burnout. They are Asana Solutions partners and help businesses optimize business workflows.
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Aug 2, 2022
47: Drive business success with innovation with Jonathon Hensley of Emerge
Jonathon Hensley is co-founder and CEO of EMERGE, a digital product consulting firm that works with companies to improve operational agility and customer experience. He got into the digital product space inspired by the incredible people developing new technologies all around him and the possibilities they unlocked. This fueled his curiosity about how technology transforms people's lives and work.
In this episode, we discuss how you can better serve your customer/clients by understanding their motivation, jobs-to-be-done theory, and value exchange.
This podcast is sponsored by Ditto: www.thinkditto.com Ditto's vision is to put an end to team burnout. They are Asana Solutions partners and help businesses optimize business workflows.
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Jul 18, 2022
46: Scale your business with remote teams with Noel Andrews of Jobrack
Noel Andrews has over 15 years of hiring and management experience as an entrepreneur, with large corporations and with fully remote start-ups. He bought JobRack in 2018 and now helps business owners all across the world to hire well-educated, high-quality remote workers from Eastern Europe.
We talk about the opportunity and landscape behind remote work and why you should hire the best remote talent in Eastern Europe.
This podcast is sponsored by Ditto: www.thinkditto.com Ditto's vision is to put an end to team burnout. They are Asana Solutions partners and help businesses optimize business workflows.
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Jul 5, 2022
45: D.E.E.P inner work for entrepreneurs with Gv Freeman of Founders Thriving
Gv Freeman is a Self-Awareness Coach & Psycho-Spiritual Guide who lives at the intersection of entrepreneurship, mental health, and psychedelics. After 20 years of launching and growing tech companies, Gv began following his true dharma to help founders, entrepreneurs, and executives learn to be successful AND happy - here and now.
He does this through his coaching practice, Founders Thriving, and DEEP Inner work; all programs designed to address the needs and thought patterns of high-performing entrepreneurs. Listen in as he discusses self-worth and how your past experience affects your business today.
This podcast is sponsored by Ditto: www.thinkditto.com Ditto's vision is to put an end to team burnout. They are Asana Solutions partners and help businesses optimize business workflows.
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Jun 22, 2022
44: Setting and achieving gritty goals with David Fivecoat of the Fivecoat Consulting Group
Colonel David Fivecoat a retired US Army who spent 24 years as an infantry officer, leading men and women during contingency operations. After his service, he launched the Fivecoat Consulting Group, which helps organizations have better leaders through the six pieces of the Grit Puzzle. He is also a speaker, executive coach, and the author of Grow Your Grit: Overcome Obstacles, Thrive, and Accomplish Your Goals.
This podcast is sponsored by Ditto: www.thinkditto.com Ditto's vision is to put an end to team burnout. They are Asana Solutions partners and help businesses optimize business workflows.
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Jun 16, 2022
43: Resolving bottlenecks for business growth with Jhana Li of Jhana Li Ventures
Our guest for today is Jhana Li who has over 4 years of experience as a COO and also an Operations Consultant for digital entrepreneurs. She specializes in executing scalable team & systems infrastructure and harnessing the true power of operations as a lever for compound growth.
Listen in as we talk about motivating your team, effective leadership, limiting beliefs, and common pitfalls of business owners when it comes to delegating. Jhana helps in scaling purpose-based businesses and she partners with founders to unlock their highest potential and impact.
This podcast is sponsored by Ditto: www.thinkditto.com Ditto's vision is to put an end to team burnout. They are Asana Solutions partners and help businesses optimize business workflows.
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May 31, 2022
42: Relationship sales at scale with Dan Englander of Sales Schema
Dan Englander is the CEO and Founder of Sales Schema, a fractional new business team for marketing agencies and B2B service companies. He also hosts, "The Digital Agency Growth Podcast". Dan is the author of, "Relationship Sales At Scale and Mastering Account Management," which will teach you new techniques and practices on sales that actually work.
In this episode, Dan will help you understand a better way of making sales and why throwing case studies and spamming skeptical decision-makers don't get you the best results.
Previously Dan was the Head of New Business at the animation studio, IdeaRocket. He lives in New York, and in his spare time, Dan enjoys injuring himself via Brazilian Jiu-Jitsu.
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May 26, 2022
41: Smart email management to success with Yaro Starak of InboxDone
Listen in as Yaro Starak discusses how you can get to inbox zero. Yaro is the co-founder of InboxDone.com, an email management company with a team of 40+ serving clients, including restaurant owners, venture capitalists, accountants, doctors, lawyers, real estate agents, car retailers, online coaches, and more. They created a handover process where you can delegate 80% to 90% of your email and ultimately clone yourself.
This podcast is sponsored by Ditto: www.thinkditto.com Ditto's vision is to put an end to team burnout. They are Asana Solutions partners and help businesses optimize business workflows.
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May 10, 2022
40: A roadmap to cloud consulting success with Paul Higgins of Paul Higgins Mentoring
Listen in as Paul Higgins talks about his journey and helping Cloud Business owners scale to live life with NO LIMITS! At age 18, he was diagnosed with a condition called Polycystic Kidney Disease (PKD). He had an 18-year career at Coca-Cola before he decided to start his own business and focus on his health and family. He transferred his system thinking and experience to the Cloud Industry.
In 2019 he gained a new kidney from my best mate Brendan and sold his Cloud consulting business to a Google partner. Now he owns a virtual assistant agency, and he also helps Cloud partners to scale to either exit like he did or have someone run it for them.
This podcast is sponsored by Ditto: www.thinkditto.com Ditto's vision is to put an end to team burnout. They are Asana Solutions partners and help businesses optimize business workflows.
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May 3, 2022
39: Simple, effective and affordable marketing with Sara Nay of Duct Tape Marketing and Spark Lab Consulting
Sara Nay is the COO at Duct Tape Marketing, Founder of Spark Lab Consulting, Scalable Business Advisor, and host of the Agency Spark Podcast. She has 11+ years of working in the small business space and it is her passion to install marketing and operating systems for small business owners so they can get more clarity and freedom in their lives.
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Apr 12, 2022
38: Building systems to eliminate burnout with Nicole Mickevicius of Nicole & Co.
Listen in as Nicole discusses how she guides and supports other entrepreneurs to thrive and scale their businesses. Nicole spent years in the corporate world, learning how to build a culture from the ground up and getting people passionate about their work. Nicole has worked with Fortune 500 companies to develop systems and supports that lead teams to success and she is now bringing that same knowledge and energy to others. This podcast is sponsored by Ditto: www.thinkditto.com Ditto's vision is to put an end to team burnout. They are Asana Solutions partners and help businesses optimize business workflows.
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Apr 5, 2022
37: Double your revenue through focused intensity with Simon Severino of Strategy Sprints
Simon Severino is an author, CEO of Strategy Sprints, and host of the "Strategy Sprints" podcast. He has interviewed powerhouse entrepreneurs like Rita McGrath, David Allen, Perry Marshall, Verne Harnish, Brian Kurtz, and hundreds more on business, productivity, and growth. Simon helps business owners in SaaS and Services run their companies more effectively, resulting in sales that soar. He created the Strategy Sprints™ Method that doubles revenue in 90 days by getting owners out of the weeds. Simon leads a global team of Certified Strategy Sprints™ Coaches that help clients gain market share and work in weekly sprints, resulting in fast execution. As a member of SVBS (Silicon Valley Blockchain Society), he enables cross-stage capital flows and helps minimize execution risks in technology startups. His team is trusted by Google, Consilience Ventures, Roche, Amgen, AbbVie, and hundreds of frontier teams. He is a TEDx speaker and has appeared on over 500 podcasts. He writes for Forb…
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Mar 29, 2022
36: Thrive in your zone of genius with Anne Hill of Hilltop Operations + Consulting
Anne has BEEN THERE AND DONE THAT! She has created her agency and is now helping other business owners develop agencies that allow them to thrive in their zone of genius. Business owners who work with Anne can provide the highest level of service to their clients, creating a trickle-down effect. Happy and Healthy CEO = Happy Team = Happy Customers. She realizes how much of a correlation there is between the health of a business owner and the health of a business. She is utilizing her 15 years as a Physical Therapist to help business owners see the end results and build processes to achieve their primary goals. After working with Anne, business owners work in the most efficient way to streamline and run their business - saving them time, money, and frustration. She can take the big goals that seem overwhelming and break them down into achievable steps. Get your notebook ready because Anne is a wealth of knowledge to help you make better decisions for your business.
This podcast is s…
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Mar 22, 2022
35: Video comms for modern teams with Josh Little of Volley
Josh Little is a teacher-turned serial tech entrepreneur with quite a track record. As an entrepreneur, he made his first $100k in the first week, his first million in the first year, and had two multi-million dollar exits in the first five years. In addition, hundreds of millions of people have now used the products he has created. He's currently on a mission to provide the world with a faster and more flexible way to communicate face-to-face with his latest product, Volley–a video messaging app. This podcast is sponsored by Ditto: www.thinkditto.com Ditto's vision is to put an end to team burnout. They are Asana Solutions partners and help businesses optimize business workflows.
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Mar 8, 2022
34: Vivid Vision with Marquis Murray of Ditto
Download Ditto's Vivid vision: https://info.thinkditto.com/ditto-2025-vivid-vision and review it as Marquis shares how it came about. This vision is just that, a vision. We can't wait for it to come true.
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Feb 22, 2022
33: The project oversight guide with Herb Marshall of Oversight Advantage
Listen in as Marquis speaks with Herb Marshall. Herb is a retired nuclear-navy officer and former lead field assistant for the Department of Energy, Naval Reactors. He and his team oversaw hundreds of millions of dollars of major capital projects, including construction, fabrication, reactor servicing, logistics, overhaul, operations, maintenance, and vessel decommissioning and dismantlement. During his tenure, he developed a passion for understanding what cultural, organizational, and procedural practices led to the most effective oversight.
The lessons learned from that experience were the genesis for The Project Oversight Guide, which is now available at online bookstores.
This podcast is sponsored by Ditto: www.thinkditto.com Ditto's vision is to put an end to team burnout. They are Asana Solutions partners and help businesses optimize business workflows.
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Jan 26, 2022
32: Measuring what matters with Barbara Ramirez of My Virtual Partnr
Barbara supports service-based business owners who are stuck by giving them the right systems, automation, and team-building tools. By working through the layers of what building a meaningful business really means (clarity, empowerment, and organisation) she helps her clients embrace challenges, empathy, and optimism in everything they do. A Latina with BIG global dreams, she has always been an advocate of following your heart and passions. She realized at 31 that age is just a number, and you can start over again no matter what. She quit her corporate job and started looking for ways to launch a business from home that was more relaxed, less stressful, and where she had more time for herself. This experience was the catalyst that began her immersion into personal development, a field she is also deeply passionate about. After multiple experiences, she believes she has found her life's calling and soul purpose: coaching! Now, with her husband, they help online, service-based business o…
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Dec 28, 2021
31: Living a nomadic lifestyle with Asana consultant Michael Hayles of Faye Digital
Michael Hayles started at the very bottom, and took over his first company at 21 years of age, due to seeing an opportunity that was there for the taking.
His first 20 years of running businesses within the domestic and commercial construction industry, taught him lifelong transferable skills. He has employed hundreds of people over the years and the communication skills that this imparts is invaluable. Working at the highest level within the London corporate and commercial construction world is a lesson in itself.
He is a traveler and a lover of people. At this moment he's down in LATAM helping bring Colombian’s, Digital Nomad, and Expats together in the beautiful city of Medellin.
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Dec 21, 2021
30: Time blocking like a pro with Marquis Murray of Ditto
How do you manage your time? Hear from Marquis Murray, founder of Ditto, how he time blocks in order to increase focus and productivity.
Ditto is a management consultant company that helps organizations work smarter and more efficiently with the implementation of systems and processes. Proud Asana Solutions Partners, TextExpander, HubSpot, Slack partners and more.
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Dec 14, 2021
29: Create an agile environment in business with Dennis Kelly of Postalytics
"The state of your company is not a static thing." For Dennis Kelly, CEO of Postalytics, this became true a few years ago when he decided to rebrand and remarket his company. Postalytics is a software company focused on modernizing the direct mail marketing industry. In fact, they are the world's first direct mail automation tool and were recently awarded "Campaign Management Software" for 2021 by Software World.
Dennis and Marquis talk in-depth about how to create and maintain an agile environment and the solutions a company can provide by being adaptable and open.
Marquis Murray is the founder of Ditto. A management consultant company that helps organizations work smarter and more efficiently with the implementation of systems and processes. Proud Solutions Partners with Asana Solutions, TextExpander, HubSpot, Slack, and more.
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Dec 7, 2021
28: Are you living in your zone of genius? with Marquis Murray of Ditto
Marquis Murray is the founder of Ditto. A management consultant company that helps organizations work smarter and more efficiently with the implementation of systems and processes. Proud Solutions Partners with Asana, TextExpander, HubSpot, Slack, and more.
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Nov 30, 2021
27: Eliminate bottlenecks with virtual outsourcing with Robert Nickell of Rocket Station
Tune in as Marquis speaks with Robert Nickell, Founder and CEO of Rocket Station, the leading provider of outsourced staffing and process management for the Business Process Outsourcing (BPO) industry. Rocket Station helps businesses hire virtual teams with efficiency and profitability. Simplified staffing allows operators to focus on core competencies and outsource the rest. When not helping clients build better businesses, you’ll find Robert travelling the world or playing with his nephews in Dallas.
Marquis Murray is the founder of Ditto. A management consultant company that helps organizations work smarter and more efficiently with the implementation of systems and processes. Proud Solutions Partners with Asana, TextExpander, HubSpot, Slack, and more.
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Nov 23, 2021
26: Process development doesn't have to be difficult with Marquis Murray of Ditto
In this week's podcast episode Marquis talking about toast. For business owners starting their process development journey the goal is to keep everything intuitive and simple...just like making toast.
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Nov 16, 2021
25: Agile and the future workforce with Greg Kihlström of The Agile Studio
Greg is a best-selling author, speaker, and entrepreneur. He is currently Co-Founder at CareerGig, after selling his award-winning digital experience agency, Carousel30, in 2017. He has worked with some of the world’s top brands, including AOL, Choice Hotels, Coca-Cola, Dell, FedEx, GEICO, Marriott International, MTV, Starbucks, Toyota and VMware. He currently serves on the University of Richmond’s Customer Experience Advisory Board, was the founding Chair of the American Advertising Federation’s National Innovation Committee and served on the Virginia Tech Pamplin College of Business Marketing Mentorship Advisory Board.
Greg’s newest book, The Agile Workforce (2021) explores the current and future state of the workforce and envisions a world where individuals thrive in a new world of work opportunities enabled by technology, decentralization, and a shift in the power dynamics between employers and employees. His previous book, The Center of Experience (2020) talks about how…
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Nov 9, 2021
24: Crafting your vivid vision with Marquis Murray of Ditto
Join Marquis as he shares his takeaways from the book Vivid Vision written by Cameron Herold. Do you have a vivid vision for your business or life?
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Nov 2, 2021
23: Achieving a work-life balance with Bart Anestin of Creative Partner
Bart Anestin is the owner of Creative Partner, a branding and web design agency and host of the More Life Podcast. A designer and problem solver at heart, he's passionate about business and brand-building through visual storytelling. Bart also happens to live in Toronto, Canada with his wife and two kids.
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Oct 26, 2021
22: Five tools I use every day to manage my business with Marquis Murray of Ditto
Learn which tools Marquis can't do without.
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Oct 19, 2021
21: Building freedom into your work with Zsófia Bányai of Myprocesses
Zsófia Bányai is the owner of Myprocesses, a consultancy that helps busy entrepreneurs and remote teams automate and outsource their time-consuming tasks without sacrificing their profit. As an operational outsourcing manager, she maps out processes to spot tasks for automation and outsourcing and also handles the entire process with backup solutions and training on how to make outsourcing safe and affordable.
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Oct 12, 2021
20: Building a business or working a job? with Marquis Murray of Ditto
Hear from Marquis about the book that changed his life.
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Oct 5, 2021
19: Change your business for good with Ben Lejfer of Velocity
Ben is the Founder of Ripe Capital. A corporation he started in 2020 to acquire and operate niche SaaS businesses.
His first acquisition was Velocity which is an analytics tool for project management (starting with Asana).
He was previously the Director of Strategy and Business Development at Contentsquare, a marketing analytics company serving Fortune 500 customers.
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Sep 28, 2021
18: What are systems and processes? with Marquis Murray of Ditto
If you're new to process improvement and digital transformation this episode will introduce you to the world of systems and how we interact with them on a daily basis.
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Sep 21, 2021
17: Build creative systems with Matteo Cossu of New York Consolidated
Matteo is a process-oriented project manager specializing in content pipelines with almost 20 years of experience. He researches, analyzes, and develops workflows that allow for the ease of handoff and transparency while limiting the need for constant meetings and check-ins.
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Sep 14, 2021
16: Work about work stunts your growth with Marquis Murray
In this short episode, Marquis Murray discussed the phrase Work about work, its definition, and what it looks like in real life.
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Sep 7, 2021
15: Build the future you want to see with Sunir Shah of AppBind
Sunir is the founder and CEO of AppBind. They help digital marketing agencies manage software and ads for their clients in order to win long-term, high-value, service contracts without getting stuck in the middle of the client's billing. Their revolutionary app has created a solution many service-based businesses need.
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Aug 12, 2021
14: How to build easy systems with Ashley Shuler of Shuler Strategies Group
Ashley is the principal at Shuler Strategies Group and doesn't believe in quick fixes and seeks to create transformative solutions for agencies and small business owners so they can operate more efficiently in their business.
Ashley is a Business Systems Strategist where she offers project management consulting services and bridges the gap between project management foundations and their tools.
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Aug 1, 2021
13: Creating Effective Remote Systems with Erika Zeigyte of Remode
Erika is Founder & Remote Operations Expert as well as a Management Consultant who helps Remote Companies Build High-Performing Teams & Operations.
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Jul 16, 2021
12: How to document small team SOPs with Sarah Stockdale of Growclass
Sarah is the Founder and CEO of Growclass, an online growth marketing training company. She is also the host of The Growth Effect, a podcast in partnership with The Globe and Mail and in partnership with HSBC, and the author of We Need To Talk About This, a popular blog and newsletter for millennial women. Sarah is also a guest tech expert for The CBC, and CTV, and a TEDx speaker. She's a frequent speaker at universities, events, and conferences across North America.
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Jul 2, 2021
11: How to Create SOPs as a Team with Stacy L. Carlson of Smile
Stacy believes that when you bring systems and processes into your workflow; you bring calm to the chaos.
In 2005, Stacy launched an eCommerce company focused on digital scrapbooking. Over the next 12 years, her extensive library of processes allowed her to explore other ventures where she continued to focus on bringing calm to the chaos.
Stacy is now the Partner Manager at Smile, where she is using her love for systems and processes to build a scalable partner program that can grow as the program grows.
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Jun 17, 2021
10: Build Systems so you can Innovate with Trae Nickleson of Grip
Trae is an experienced startup marketing and technology consultant with a demonstrated history of helping startups and early-stage businesses gain traction that counts. Also a startup founder with a passion for digital advertising, privacy, consumer data, and the economics of media.
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Jun 3, 2021
09: How to Change Bad Systems with Angela Wallace of Bogobrush
Angela is a trained Conscious Capitalist Consultant, who has over ten years of leadership building brands with purpose. As a champion of female founders in diverse CPG categories, she drives sustainability to the mass market. She has served as a social impact mentor in WeWork Labs, and a juror for Fashion Takes Action Design Forward, Canada’s award for sustainable fashion.
Angela led 100 partnerships as Director of Brands at a firm voted in 2018 in the top ten global social impact businesses by Real Leaders, with B lab. She’s currently serving as COO/CSO at Bogobrush – an innovative made in America oral care brand made from plants and recycled materials, that gives back 10% of profits to causes in local communities.
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May 25, 2021
08: Bringing Humanity to Organization with Jessica Steed Brown of Yabu Pushelberg
Jessica Steed-Brown is a Talent and Business Advisor based in Whitby, Ontario. After a decade consulting with professional services firms, Jessica made the jump into the industry where she now practices what she preaches as Director of Talent at the global creative design firm Yabu Pushelberg.
Jessica continues advising select clients through her private practice, JSB Human Capital Consulting. Her passion is bringing humanity into business, creating cultures where staff and leaders interact authentically - through trust, transparency, and an appreciation for both personal and professional value.
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Apr 26, 2021
07: Simplifying Complexity with Cameron Milnes of Emvisage
Cameron the CEO of a Melbourne software company called Emvisage. He is a fan of workflow, process, and technology making it simpler for those involved. From his first business venture, he has always been driven to look for simpler, better ways for people to simplify and automate complexity. Emvisage believes that businesses shouldn't need to change the way they work to fit tools, it should be the other way round.
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Mar 27, 2021
06: Streamline and Scale Up with Natalie Luneva of Deposit Fix
Natalie Luneva is the COO of Deposit Fix and is on a mission to help companies grow, clarify business priorities, and grow high performance teams. Drawing from her more than ten years of growing marketing teams, she has helped over one hundred companies streamline their operations, clarify business priorities, and scale.
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Mar 27, 2021
05: Auditing Your Processes with Kerry Hoffman of ClassPass
Kerry Hoffman is a Project Manager with more than 10 years of experience. She can project manage anything from your startup business to your personal to-do list.
Kerry started her career managing two-floor plans at Colicchio and Sons, a 3-star restaurant in Chelsea, before moving on to Seamless - GrubHub, where she managed projects on Product, Engineering, Account Management and Sales, over the course of six years. Kerry's love of food parallels her love of fitness.
Kerry’s desire to reach her step goal and her life goals led her to ClassPass, where she currently serves as Head of Global Project Management and Ops. Kerry now brings project management to companies, small teams, co-founders, and individuals. With her desire to always charter new frontiers, Kerry is an expert at bringing order to chaos in all areas of life.
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Mar 10, 2021
04: Streamlining Your Systems with Asana Certified Pro, Bastien Siebman
Bastien Siebman is known for being kind, dynamic, motivated, and organized! He is an Asana Certified pro who helps clients all around the world. He's published thousands of answers on the Asana online community, making him the number one contributor in the world and two times member of the month. He has also published three books about Asana, created a team of Asana virtual assistants, and has released dozens of tools around Asana. His passion for minimalism and productivity lead him to create minimalst-work.com. If that wasn't enough, he is also a full-time web developer.
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Feb 24, 2021
03: Building Transparency Into Your Systems with Boost LD's Manja Horner
Manja Horner is an ex-corporate learning and experience designer who is a trusted advisor to companies and big-hearted entrepreneurs looking to make a difference and grow. With her own process, she enables service-based entrepreneurs to boost their growth by solving their customer needs with training and non-training plans and the tools they need to get there.
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Feb 5, 2021
02: If It's Not Documented, It's Not Done: with TaskTrain's Keith Gillette
I had a great conversation with Keith Gillette, Founder, and CEO of Task Train. He gave a ton of great insight into what it takes to build internal processes and procedures from scratch. Like myself, Keith is of the belief system that if it's not documented, it's not done.
Without processes, there will be chaos. Your team will end up wasting precious time, energy, and resources without feeling like you're genuinely accomplishing anything.
Unfortunately, there's no cookie-cutter solution when it comes to building your own business's procedures. Every business is different, so every team's processes and procedures are different.
Resources:
Taming Virtual Team Communication
https://www.tasktrain.app/blog/taming-virtual-team-communication/
If It’s Not Documented, It’s Not Done: Prioritizing Proceduralization
https://www.tasktrain.app/blog/if-its-not-documented-its-not-done/
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Jan 29, 2021
01: Asana's Joshua Zerkel On Running a Productive and Efficient Remote Team
On this inaugural episode of In Systems We Trust, I sat down with Joshua Zerkel, Head of Global Community for Asana to talk through how to lead productive and efficient remote teams.
No matter how organized you are or how many checklists you have, if roles and responsibilities aren't clearly defined, things will get messy. People will feel disconnected, work will fall through the cracks, and clients will be unhappy.
And unhappy clients can threaten the long-term profitability and overall survival of your business.
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Jan 21, 2021
In Systems We Trust — Show Intro
The "In Systems We Trust" podcast is where owners and leaders of businesses talk about the systems, processes, and operational efficiency practices they use every day to make their organizations successful.
If you love order, structural organization, and productivity, then this is the show for you.
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