The last two years have been difficult for many life insurance companies. To meet the demands of a digital workplace and marketplace, some were forced to flip their business models nearly overnight. Others were well-positioned; They shifted priorities and embraced technology to serve their customers even better. Mutual of Omaha was one of those institutions.
In this week’s episode of Life Accelerated, Mutual of Omaha’s Brian Poppe shares how the $10 billion organization adapted quickly and prioritized their talent and mission. Sharing his expertise as SVP of Technology Modernization, Brian discusses how important an efficient, effective, instant customer experience is while also emphasizing data security.