CMO Talks
CMO Talks
Oct 14, 2020
CMO Talks with Tom Seal, Senior Director, European Services Group, IDC
Play • 31 min

In this episode, host Fawn Annan explores why IT service provider marketing specialists should pay attention to their Net Promoter Score as they market into digital transformation initiatives to improve customer satisfaction. Tom Seal, a Senior Program Director for IDC’s European Services Group, joins in the discussion, offering his perspective.

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